i was able to pay 50 bucks for a early check in.

pool wasn't heated as advertised

at breakfast

erica at the front desk dealt with an unexpected mishap over breakfast amazingly so it was not at all an issue for the guests

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

the gym and laundry facilities always kept clean

the staff in the kitchen took forever and didn't seem very on top of things for breakfast.

beautiful facilities with a sports complex with a huge gym and indoor pool

the staff was great very friendly and helpful. the hotel restaurant and gym was excellent.

it was great having access to the fitness center's saltwater pool and services

we were on the parking lot side of the building. but we didn't mind.

breakfast was packaged muffins, granola bars, and coffee

breakfast was only instant oatmeals and protein bars

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

didn't have breakfast.

breakfast, expand the menu

exit ramp from the parking lot to the street does not safely transition

beautiful pool and great location off of highway

heading down for the free breakfast and i was shocked to find 16u and 18u girls softball players everywhere

the breakfast was good. location was fine for us.

quiet, convenient. good breakfast.

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

the gym was large and well equipped.

the beds were comfy and the pool had a waterfall.

the bar tender kristin was great and pleasure to talk

loved that they accommodated pets and had dog treats available in lobby

pet fee was unusually high.

high $50/pet fee

btw i think a pet fee of $ 30

for years at another hotel in asheville but country inn & suites were so accommodating and the pet fee was so affordable with our dog that we have a new place to stay from now on

not made aware of pet fee until after we checked out and were home

only issue is that booking doesn't tell you that pet fee isn't included

pet fee, toilet paper is really scratchy

pet fee was too much, $25 per night

was upset about the pet fee

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

the gym is nice and clean, the room was very clean and i like the location

clean big comfy rooms rooftop bar and great location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

nice rooftop bar with fire pits which is nice on cool evenings

roof top bar was wonderful

bar tender was not friendly at all

breakfast was outstanding

breakfast was free and exceptional

sofa bed for kids, like most hotels out there, was completely uncomfortable

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

was listed as pet friendly, but no mention of a fee in listing/advertisement/or check out

first, because of its location near the biltmore and second, because they are pet friendly

when i booked the hotel there was no mentioning for parking and pet fees

check in they did not have us in pet friendly room which i requested at booking

we picked this place for its reasonable pet fee and location and weren't disappointed

we traveled with a pet and it was such a reasonable pet fee

was the second time that we have stayed, first with kids, then just my husband and i, we will book again

pool looked as if it may have needed to be cleaned .

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

rooftop bar sunset was the icing on the cake

roof top bar on the ninth floor was excellent.

we had drinks and apps at the rooftop bar, dinner downstairs at the exchange, and after dinner drinks at the basement speakeasy bar (in

the view from the hotel roof bar was fun

a breakfast basket is delivered to your room each morning with food that can be eaten in your room or

the breakfast delivered to your door was an excellent touch

the rooftop bar was our destination for evening libations

and surprise of pet fee , added during cost after booking/choosing pet friendly room

no sink at coffee bar or microwave.

complimentary morning coffee bar in the hotel lobby

location is great friendly staff nice on site bar and restaurant

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

we got plenty of great restaurant and bar recommendations

the price ud83dude02. the appetizers in the bar area were ok, not great.

the restaurant and bar closed too early.

even though their restaurant & bar were not

the bar is wonderful

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex

top quality, such as netflix on the tv, real coffee available via a maker, ice machine, separate kitchen, wifi in the room

great location, large rooms with full kitchen

the kitchen and laundry were an added bonus

the roof top bar and lounge was soooo nice

the location was great. the gym was nice and convenient, loved the bottle water in gym.

it is convenient and we appreciated the laundry facility

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

location and having restaurant and bar in house.

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

no pet fee for servicecanimals

the property is dog friendly with no pet fee which was awesome

no pet fee is wonderful, and staff were pleasant

loved the deck area with the pool, dog walk, and fire pit

gym could have been better.

$75 pet fee was too much. parking should also be free. room was smaller than expected

decor, ability to use our own streaming services (netflix and amazon prime), very friendly to our pets (since the pet fee is $75 per stay for up to two petss it would have been even more affordable

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

great big comfortable room with complete kitchen

the breakfast area was immaculate, thank you, daisy

beautiful property! room was spacious and well maintained! drinks from the bar were great.

lobby bar is perfect place to relax and listen to great music

bed was extremely comfortable view was nice bar was pretty

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

we would have liked to have room service but we were informed that it is in the works.

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

they did not inform us pool wasn't open any where. also the water pressure was not good!

having a full kitchen was great

if you plan to use the pull out couch

facilities were clean, and my kids loved the pool

the access to kitchen.

ke we did for our kids), reconsider

breakfast was very good

breakfast was minimal, but good enough

pool was clean

a little disappointed when we went to get breakfast

free brunch, breakfast

pet fee was pretty expensive ($100), almost as much as the cost for a night

com or the rental agreement that was emailed, didn’t tell me about the extra pet fee (i always look for those since i have a small dog) even the website doesnt make it clear

the required nonrefundable pet fee

the two women on staff were incredibly rude and short with me when a question arose about a pet fee

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

toilet was way too low and no bar to get down to it. other than that was perfect stay.

massage at posiedon spa was amazing

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with

included only means you get a credit to use at the restaurant or room service

did not get a chance to try their spa but it was cozy and the people were so nice

pet fee was low compared to other chains

a bar would also be a nice feature considering the price we pay to stay

was not aware of the pool and spa until getting there, so we did not pack any swimwear

the pool

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

our room was a suite with kitchenette fully equipped

the indoor pool, working spaces, and morning breakfast were great

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

the gym was one of the nicest gyms i've seen at a hotel

the inside pool was an added plus

safe, well lite parking lot

cleanness, in-door pool, large comfortable lobby.

from the complimentary breakfast to the clean rooms and clean facility to the all day tea, coffee, and hot chocolate this

breakfast and room excellent. plenty of room

operating bar for drinks

breakfast the next morning was really yummy

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

also the breakfast was delicious, we will definitely comeback there when we visit the zone

it was walking distance to grive park inn for the spa & restaurants

the staff was very friendly and the breakfast was great

spa and restaurant prices were very high and having to pay a daily resort fee plus parking in

room service, ok eggs, very expensive

most disappointing that some pools required spa services to access...

shrimp cocktail could not get to spa pool without paying for spa treatment a bit noisy outside our room at night

free wifi speed was 1

laundry room on-site

fully stacked kitchen

the breakfast was cold when we came down at 9am.

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially housekeeping and breakfast staff

like the set up of the room with a living room area, a kitchen and separate bedroom

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

the kitchen and bathroom were well equipped and very clean

the kitchen had all staples, all you needed was the food

full kitchen, jacuzzi hot tub, beautiful river views!

kitchen stove needed repaired front was falling off

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

reasonable pet fee

there is a pet fee though, but it was expected and cheaper that other hotels around

we enjoyed the pool (no one else was at the pool, but us)

also, the pool was available and clean

no free breakfast and higher pet fee than i was told

pet fee was outrageous at $45

lovely but pet fee is exorbitant

pet fee is quite expensive

their pet fee was not excessive

good variety of breakfast items

lovely indoor pool and sap pool

while my kids were in the pool i saw the front desk guy rinse his mouth out and wash his face in the kitchen area sink

very clean and comfortable with a well stocked free breakfast

breakfast and room were excellent.v

also, the kitchenette faucet in the room was too short and directed water on to the counter surface

pool was great for the kids

breakfast not until 6am. but they did give us stuff the night before.

pool was great for the kids

also, large refrigerator, microwave, sink and even a dishwasher in the kitchen area

breakfast staff were not friendly & didn’t speak english in front of us

pool was nice and warm

shuttle to and from airport are top notch

convenient to airport. had shuttle service to airport.

on-site laundry was not available

breakfast!

room was spacious, breakfast was good

breakfast was good, especially the turkey sausage

the location, pool , workout room and free breakfast.

the shuttle to and from the airport helped so much

pool/spa was nice room was cute trails were cool

has a spa and a bar

you could see them from the pool deck and the restaurant area

small and quaint! room was clean and the spa on site was really nice

the restaurant, spa, walking trail, gym were all closed

the room was large and very clean. breakfast was decent. great value for the price.

breakfast was pretty slim, with waffles being the only fresh warm option

breakfast was good but could have been even better with a few more hot items such as eggs, sausage,

friendly, close, they did my laundry for a small fee

breakfast was great