lovely hotel shame building work going on no wifi no tv signal lids village lovely nice breakfast nice glass bubbly for birthday

is ongoing works till march to update the restaurant, we also had room service when we didn t order anything which woke us up but can t complain the room view

at the suite there was the parking in front of us

you need more signs in the parking lot too

everything, location, room ,staff , breakfast

friendly staff and good food both for dinner and breakfast. nice pub atmosphere as well.

a comfortable one night stay with a decent breakfast.

dog friendly, we could take our pup with us for both dinner and breakfast which was massively appreciated

room was lovely there is a very good choice for breakfast

lovely facilities and the restaurant was fantastic for dinner and breakfast

the spa - a short drive away - is outstanding

great breakfast, lovely views and brilliant pool/jacuzzi area.

great breakfast, lovely views and brilliant pool/jacuzzi area.

spa helpful staff beatiful grounds boat trip

parking is too far away to walk with all your luggage especially in the pouring rain

good restaurant inside, interior design of the hotel and the room, huge parking spaces, friendly

parking is around the foreground of the property, but never had to struggle for that

- please note there s a car park to the rear of the hotel as parking at the front is limited

were friendly and food was lovely and the girl behind the bar put the fire on for me she was so

th two kids)

slept well and nice late check out at 11am so no rush

the food and bar were first class too

minute booking with exceptional value, wide choice of menu and bar food with very good service

£29 for 2 breakfast several sweets n crisps night before and apparently that £29 included a late check out fee which i'm wondering where jn that £29 could be included anyway we will be

the night staff were so friendly and the espresso martini in the bar was absolutely perfection

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

the pool and spa facilities were amazing! and the reception staff were lovely.

swimming pool was nice and warm & great for kids too

a very comfy bar and lounge area, super live music the saturday night

plenty of parking, the village is also very nice

lovely location spa and gym are fantastic

cooked breakfast is well worth paying the extra

beautifully decorated and the rooms are immaculate, the bed was extremely comfortable and the bar and restaurant was warm and cosy, the food and drinks were great

especially the lady that booked us in and served us breakfast

it's very clean and nicely designed - both the bedrooms and the bar and restaurant

room could have used a comfortable chair and wifi

amazingly nice staff, big and nice rooms, good breakfast.

great atmosphere in the bar and brill breakfast with stunning sea view

lovely comfortable hotel lovely views and the bar and meals excellent x

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

staff, especially gordon and the restaurant/ bar team

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

great location with good food, nice bar and excellent communications with staff

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

no water dispenser or machine on floor bar didn’t sell bottled water

staff very helpfull made our stay very relaxing breakfast and dinner was excelant thank you once again for a very relaxing stay compliments to all

loved the bath, lovely staff at reception, bar and in the restaurant, housekeepers and delightful food

the breakfast was the best i've ever seen. the choice was amazing and it all tasted fantastic

stayed on a b&b basis and on all 3 days we were seated at a window with loch views for breakfast

comfier mattresses would be a lot better and heating on in the bar area as it was cold

pool table could have been in bar not reception but in busier times it would suit better

also, on several occasions a member of staff came knocking on my door about room service i didn't order

were told no room service,or undisturbed for one or two night stays

to wait a little while for our room to be ready and so got a free drink in the bar which was very kind

nice breakfast, incredible pool that really allowed you to swim, nice and clean, parking just outside the hotel, very comfortable

the spa and pool and meet very nice people

also very dog friendly my wife love the gym facilities and the scenery was superb

was really spacious and overall clean, swimming pool was great

breakfast and dinner where also amazing, both kids loved it especially with pool facility they asked to make it a new tradition to go here every

the facilities in the spa looks great

the kitchen had more than i have at home and felt high end

arrival we were advised that our lodge was not ready because the laundry contractor had let them down and there was no bed linen or towels available

regarding the lodge, perhaps leaving some basics like a bit of oil and salt in the kitchen would be helpful

the gym/pool/spa was a decent size and well looked after

great for small kids and young adults with all the games available

the facilities were fantastic and my mum and the kids felt completely at home

so much space and the bar room / cinema room was an amazing surprise

everything. the family loved the pool table and fruit machine. we loved the space for us all

cinema room with pool table fantastic, lots of board games to play with the family

we went downstairs to have a drink, and walked into the bar next to the restaurant, there were 10+ locals having a drink, and they welcomed us like long

breakfast was especially good with nothing too much hassle

golf course right across the road , and that's it . still , helensburgh only minutes away .

had difficulty finding the room from the bar because it's marked as a toilet

room was lovely and very clean, breakfast fab

very very slight downside was lack of haggis on the breakfast

felt the drinks at the bar were rather expensive

breakfast and dinner were great , very lovely menu , deserts were limited and the pannacotta

a big old building, so heating it may be a challenge but it was cold in the restaurant and bar area and the small wood burners weren’t heating it sufficiently

breakfast was good but could have been bigger portions. very friendly staff and good service.

good breakfast, friendly and willing staff, close proximity to golf course, countryside and for exploring the

few more comfortable couches to relax on in the bar or lounge area would be a welcome addition

breakfast included in the room rate and we booked/paid for dinner each night (although can be

rooms are clean. breakfast was delicious ud83eudd24 been here a few times. location is great

breakfast and dinner choice was great and i cannot fault the food at all or the service provided

i needed wifi and they were experiencing problems; however, they went 'all out' to get me connected, free of

was a bit inconvenient not to be able to get on the wifi until the bar and restaurant had cleared late in the evening as my mobile signal was extremely

parking is free on the street outside as well

another plus, you don t hear the noise of the busy bar downstairs when your in your room in the evening

friendly staff, beautiful rooms, restaurant & bar had fantastic ambience , will definitely be

outdoor jacuzzi fab, and good size pool for a spa

playing pool in the bar area were noisy and distracting

few wee things; extractor fan in bathroom didn t work, wifi was more off than on

i liked that there was parking

helpful friendly staff. excellent food. well maintained pool.

amazing building loved the wee kitchen you could use in morning

loved the kitchen area downstairs, although we didn't use it

there is a shared kitchen for tea/toast in the morning and a cafe for breakfast or lunch that is only metres away

great that there is a kitchen with fridge and also a basic breakfast provided

we went downstairs to explore and found the kitchen and dining area again everything you could need - proper wine glasses and flutes, crockery

the bar i found a bit depressing

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a fault will definitely be

it was a mother’s day present from my kids and i had the most relaxing day with my daughter

slight issue when eating in the bar is height of chairs makes eating a meal a little more awkward

meal in cristal restaurant was lovely as was breakfast and we also enjoyed the pool and gym area

there is fantastic bar and restaurant with superb food, and a loch side location to walk off the over indulgence

the bar was also very welcoming in the evening particularly when it was raining outside

location was amazing, the views from the bar and breakfast room of the loch were beautiful

location staff food availability at the bar in general it was all very good

the hotel does have a laundry self service which came in handy

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

it had a restaurant and bar with excellent staff.

friendly staff, bar food excellent

room was super comfy and outside bar area was fun

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

the late check out time was good as the weather wasn't nice

no late bar for residants on a sunday

hotel, room and fantastic breakfast

when we arrived we were upgraded to a family room because the room we had booked was over the bar and scotland was playing rugby and they were concerned that it would be too noisy

was delighted with the tunnocks teacake, due to having to catch a ferry we never got time for the breakfast but if it was anything to go with the cleanliness, comfort ect of the rooms i am sure it

and the small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab

small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab breakfast

bar comfortable & friendly

music from bar was loud in the bedroom until it stopped at midnight

the bar ladies were beautiful and amazing

very cosy and well presented bar area, dog friendly with dog treats

all the bar staff were brilliant made us feel welcome

noisy could hear kids in next room and could hear the airplanes

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

we could hardly get near the bar most of the time, far to many people from the boxing hanging around the bar area

wifi wasn t brilliant.

had to buy an extra room for kids

i think we also found a new dinner and breakfast companion in

no fuss just come in rooms here bar down stairs great food .lovely old scottish pub,great staff.

great bed, fantastic breakfast, real fire, cracking food, real ale.

breakfast was fresh, delicious, and offered many traditional scottish choices

shown to my room and informed about breakfast ordering

the beer garden and the inside of the bar were really welcoming

we requested early check in & they were able to oblige

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we needed

we didnt have any kids with us but there were lots of board games and books in the bar area

friendly and caring atmosphere - great bar and beer garden - spacious and comfortable bedroom - lovely meals - great breakfast, and the

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

dinner menu on expensive side and would have preferred a lighter bar menu option in the evening which was not

the bar area could be a little bigger!

the cost, and if i had stayed for two nights i would have enjoyed a more relaxed a la carte or bar menu

would be good if bar menu was extended/available early evening

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

so we arrived and the air conditioning leaked all over the kids bed

good value with full breakfast included. locate on the airport

onsite restaurant and bar with a good breakfast included

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

nice clean pleasant lodge near airport and a good breakfast.

great value for money,short walk to the airport. clean facilities and breakfast was lovely.

great room, nice breakfast and good stuffs.

great location , comfy beds, big rooms, great breakfast, so clean

my overnight stay and breakfast

it was nice that the hotel offered room service

good kids menu

everything was great staff friendly and good with kids.

kids didn't want to go!

the breakfast was fantastic. the bar staff and dining staff are very friendly and helpful.

showed the sports which was essential for the golf

ate bar food which was delicious, also breakfast in the morning was top notch, room was comfortable and

family and pet friendly bar and restaurant was nice and warm room was cosy and comfortable

bar had a great selection of beers wines & spirits

& beyond for our stay, travelled for a wedding and the staff kindly had our room ready for an early check in

not great for kids trying to go to sleep

breakfast as excellent

lovely large room excellent shower quiet as well breakfast excellent

brilliant bar downstairs that serves great food

ideal for the one night stop, great breakfast, lively local bar downstairs

the peace and quiet of the place bar the sounds of the peacock and peahens

with tasteful decorations and furniture, beautiful gardens, plenty of parking area

old worldly atmosphere, the quiet surroundings, lovely library and drawing room, candles, great breakfast, gardens, not crowded

we had both dinner and breakfast there and it was a real proper dining experience

restaurants were both excellent for dinner and breakfast

bedroom close to parking

breakfast was fantastic

left before breakfast so staff kindly put together packed lunch

bad wifi, tv sky remote doesn t work.

looked very plush and inviting on arrival and there was ample parking

got room service which was quick and tasty

i may have missed that you had a gym. i definitely will use it next time.

gym was a little small and limited in function, ie no treadmill

gym is lacking in equipment but ok

the bar was exceptionally cozy with loads of drinks and food to choose from

wifi could have been better

good parking outside, good internet

room service brought just the amount of food i wanted, found the portions a bit too much last time,

nice room nice bar and restaurant

great hotel, staff friendly and helpful and food and bar great too.

also next to a noisy laundry room

room was clean and the receptionist was very friendly and helpful and even gave an early check in

bar staff very good and chatty

most staff were helpful, early check

the staff allowed us early check in and late check out