the kitchenette came in handy the location the value accept pets

had a small kitchen sink (though not a kitchen)

the kitchen area

has laundry room

i liked kitchen area in room

waffles for breakfast, nice touch! free shuttle to the airport, great!

no breakfast provided.

could definitely use some upgrades. it was fine but kids concerning after dark.

had to wait 20 mins after driving 12 hours with two young kids just to check in

they offer free shuttle to and from the airport and the free breakfast was pretty decent

water bottles were free breakfast was included and was excellent

the airport shuttle service was helpful to have and the drivers were all very kind as well

clean and comfortable accommodations, friendly staff, and airport shuttle runs 24 hours.

the hot breakfast was excellent

shuttle to airport was great

laundry facilities were good

the kitchen in each room

had a room w small kitchen area and it was clean, spacious and very comfortable

plus the continental breakfast was nice

having a full kitchen is definitely a plus.

the pool and hot tub

advertised a pool and hot tub, but when we got there they said it was closed

airport shuttle

nice staff, clean and comfortable. good shuttle

good shuttle service

great beds great breakfast

having an shuttle service is irrelevant if someone doesn’t answer the phone

location, helpful staff, good variety for breakfast, updated, comfortable beds, microwave , fridge

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a bin in the hall

room size , pool area comfortable, rooms comfortable also

great staff, comfy beds, no pet fee (yay

really nice, well appointed rooms with comfy beds, and no pet fee

nothing really. pool is small but clean and nice.

pool table,,bar area and the room layout

received great front desk service and appreciated the early check in approval

very expensive pet fee $50 (not publicized

i liked that the pet fee was only $25 and i had access to the outdoors where it was well-lit.

the $50 pet fee is outrageous and makes me want to leave the room a disaster

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was filthy, and i found a razor in the dryer

towels, room felt dirty and needed remodeled, woman was screaming loudly in room below, kids in gym unsupervised after 10pm

well, i couldn't use the pool or hot tub due to it being winter and that whole covid thing lol.

liked having laundry facilities available.

kitchen was an added plus that i did not use but clean

love the convenience of the kitchen in each suite and closeness to the the shopping and hockey arena

the onsite laundry facility came in handy, as we were there for a week

was a comfortable bed, the room was set up well, the breakfast was delicious

parking

parking was limited

breakfast was great. cinnamon muffins the best.

i liked everything about the property. wish on the weekends that the pool stayed open to 11pm

kitchen

a full kitchen in the room, you would expect minimal supplies in the room

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

the full sized refrigerator and freezer. loved the kitchen and dishwasher

breakfast was passable.

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

fitness center was closed due to ac problems and the ice machine was down also due to ac

there was a fitness room right down the hallway from our room

don’t have shuttle service the ice machine doesn’t work fitness room is out of service the mini fridge in the room it was so

did not have breakfast. coffee very weak.

the clerk just said she was only there to do the laundry and wasn't very fluent in english

shared a wall with the sleeping area and had a large opening in it so you could sit at the breakfast bar and still watch tv if you wanted to

no breakfast because of covid. not the hotel's fault.

staff and laundry area locked for guests only

says pet fee but was told i couldn’t have my cat but they were sure adequate on running my card for

even asking loney (not sure if i spelled that correctly) called his supervisor and had the pet fee waived for me, which was a very gracious gesture and truly appreciated

we stayed for four days, one thing we didn't like was the laundry system

only thing i didn't like was that it doesn't have a indoor pool but other then that the hotel was very nice quick and easy check i and out the breakfast was

location, full kitchen, comfortable bed, friendly staff, free internet

i loved that there was no pet fee.

had everything i need including laundry

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

a restaurant and/or bar would have been nice, especially since the weather was

at the pool manager was ineffective to solve the issue and i was treated asa

everything was nice, the kids loved the pool.

everything was nice, the kids loved the pool.

location, breakfast was really good, staff was very pleasant

instead they have in the room stove, refrigerator, cabinets, i can say like a mini kitchen and we can cook

told me on the phone that they had early checkout

the small kitchen, including refrigerator and a microwave was a super plus, i loved that

a little nicer breakfast

the breakfast was only oatmeal

the breakfast

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

also there was no fitness room as advertised

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

the early check in/late check out

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

breakfast was awesome

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

the staff was helpful and friendly. the breakfast was good.

breakfast was simple but good

the lady at the front desk was very nice. no pet fee

the room had dried food splatters on the wall, the whole kitchenette area wasn’t clean well

the kitchen & size of the room.

smelled like smoke and the kitchen area looked “well used”

 there was quarter inch thick dust in the bathroom and on the cabinets in the kitchenette area refrigerator

the gym is a private gym attached to the hotel

from the front counter to the gym

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

staff didn t know about bar hours

great location in the flats. very clean, modern room. loved the bliss spa products in room

maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and cookies in the room

pool,location,and gym

facilities

uld have liked if there was someone

of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group could enjoy

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

valet was great, bar and restaurant staff was great

the gym was amazing!!!!

spa as

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

the wifi was very slow and to pay an extra for having the speed is not appropriate

also the breakfast room service was delicious

gym was closed until 8 pm when we checked in, due to a wedding being held there in the open area

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

early check in, cocktail hour and breakfast and location to r& r hof

location, excellent breakfast and food at 530 at night was enough for dinner

the wings at the bar were disgusting. they were rubbery and fatty. the drinks were good.

we took the free early check in

the gym was nice too

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

did not get room reserved. pet fee is astronomically high. the room was shower only.

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

gym was great too

we couldn't cast disney+ for our kids, towels could be a little bigger

i had to leave early and was not able to have breakfast - next time.

beautiful hotel, we loved the bar area. nice and comfy seating area..

very clean grounds, super nice staff, amazing view, comfortable beds. great bar & location!

a less formal meal but none was offered in restaurant, only when we got to room did we see the room service menu which has better

also my kids were disappointed by the lack of a

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

there was breakfast available in the morning

my sister left after helping me unload my kids and luggage and then left

bonuses: it was well priced, & pet friendly with no pet fee

restaurant parkers was great for breakfast and we also had there wings in the evening

we ate breakfast and two dinnes/drinks while there

towels were worn. no room service done yet when we got back sunday afternoon.

the rooms, the restaurant, room service. the cost

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

vault bar not open on sunday

the vault bar was the best bar i have ever been to

the amenities such as the roof top bar and downstairs restaurant were out of this world

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

super nice and easy kitchen

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

do breakfast just the thought of having to walk or drive to main lobby if there was some type of

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and they said they would fill

friendly staff, clean room, spacious homelike suites/rooms, kitchenette w/ all the cooking utensils you'll need to cook a meal there in the room

last night kids were running down the hall, opening and shutting doors

there were tons of kids in the hot tub, shouting and splashing

smelled fresh , very clean and quiet despite all the kids because of pool

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

breakfast bar attendant

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

room was very clean and loved the pool and exercise area

can go to the gym any time they have to let you in

breakfast and the pool

the pool and spa are great, the hotel was clean, great area

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

breakfast was fair

location, breakfast, nice and comfortable room

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

a bigger breakfast would be great

was no room service changing out towels making up the bed and empty the trash cans in the room during our

breakfast was not cooked to order nor was there room service available

having to pay for overnight parking.

had very weird policies and hidden fees confirmation sates: wifi is available in the hotel rooms and is free of charge but we were charged high speed wifi 4

staff was great. managers reception and breakfast was out of his world.

very friendly staff, good hot breakfast, good room for a night stay.

clean and neat. breakfast could be a little better

i love the swimming pool room was nice and clean!

breakfast was only adequate, but the pancake machine was cool

friendly staff, nice looking pool area.