i love the swimming pool room was nice and clean!

breakfast consisted of general mills cereal and milk, no extras here

breakfast very good. waffle fruit o.j.

very friendly staff, good hot breakfast, good room for a night stay.

staff, relaxed atmosphere, nice breakfast, fine beds, clean and spacious rooms, great wifi in our

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

breakfast was good

the staff was helpful and friendly. the breakfast was good.

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

breakfast was simple but good

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

the lady at the front desk was very nice. no pet fee

the room had dried food splatters on the wall, the whole kitchenette area wasn’t clean well

 there was quarter inch thick dust in the bathroom and on the cabinets in the kitchenette area refrigerator

smelled like smoke and the kitchen area looked “well used”

the kitchen & size of the room.

the pool was closed

the website showed this amazing pool. it dose not tell u the pool is closed.

swimming pool was not open

pool had a lot of leaves and deck furniture skimpy - only one small plastic table

pool

that it had a kitchen and the staff was nice and i was able to check in before 3pm

a lot of space, including a big living room and a full kitchen

kitchen

nice room, kitchen being available was a huge plus.

it is nothing fancy but very lean and my room had a kitchenette and was quite spacious

well, i couldn't use the pool or hot tub due to it being winter and that whole covid thing lol.

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn’t get out

also this location was very accommodating with allowing me to have an early check in, that really helped me to get an early start on some important things i needed to do

was gorgeous, the room was huge, loved that it felt like an apartment not a hotel, loved that the kitchen had everything i needed and made my stay

the bed and pool

that i have to leave before breakfast

the location, the right price, the staff, the pool and gym area.

the pool was fun not over crowded.we enjoyed are time there.

breakfast could have been a little better then what it was

great beds great breakfast

the $50 pet fee is outrageous and makes me want to leave the room a disaster

i liked that the pet fee was only $25 and i had access to the outdoors where it was well-lit.

very expensive pet fee $50 (not publicized

clean heated pool inside

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was filthy, and i found a razor in the dryer

great staff, comfy beds, no pet fee (yay

really nice, well appointed rooms with comfy beds, and no pet fee

booked because the hotel had airport shuttle as one of the amenities

pool was awesome.! room was fantastic.!

nothing really. pool is small but clean and nice.

nice staff, clean and comfortable. good shuttle

airport shuttle

thing was the pool area could use a slight make over

good shuttle service

the pool and hot tub

i had a large refrigerator, stove too, microwave and kitchen sink

looked clean and had a fitness center.

) was collecting laundry from the laundry room

it had a kitchenette which we did not need but it would have been great if we had needed it

grab and go breakfast which i wasn't at all expecting considering the price i paid for the room

room had a little kitchenette

had a small kitchen sink (though not a kitchen)

has laundry room

it had a kitchenette area with a microwave, small fridge, and a sink

i liked kitchen area in room

waffles for breakfast, nice touch! free shuttle to the airport, great!

the breakfast is good and hot nice place to eat.

we didn't know the shuttle ran only once an hour, so the staff was kind enough to give us an off schedule ride, and

calling front desk, they immediately sent the shuttle to airport then at the property they were so friendly and helpful room was spacious and

close to the airport which worked very well for us to get there for our flight with the shuttle

clean and comfortable accommodations, friendly staff, and airport shuttle runs 24 hours.

good shuttle service (bay 7 pickup), good bedding and linen, cleam, great breakfast, friendly staff

good shuttle service (bay 7 pickup), good bedding and linen, cleam, great breakfast, friendly staff

the hot breakfast was excellent

love the breakfast

kids running in the hall at 7 am

the breakfast was terrific, especially when you compare it with other comparable hotels

staff kind and considerate, breakfast was delicious

the pool for my grand daughter

pool was nice fitness room is nice as well

the breakfast selection was small

only thing i could see that could've been better is better breakfast selections

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the continental breakfast sucked

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

wifi was not secure, very slow or non existent connection

the free wifi was difficult to get on

the gym is a private gym attached to the hotel

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

breakfast was excellent, which is the main reason we like that hotel. this was our fourth stay.

we loved the pool the location of our room and the breakfast

clean, quiet, breakfast was good. i will stay here again

had everything from a gym to a indoor pool

very nice people, really clean facility, free breakfast.

pool,location,and gym

ol, gym) were

it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert

the hotel was very accommodating for several issues we had

of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group could enjoy

was terrible, no keyed entry at rear of hotel (where our room was), pool not working, needs updated and cleaned

it needs updating. breakfast was okay.

breakfast was

hanging on wall by one screw half didn’t work holes in bedding staff doesn’t care also the pool is broke and no plan to fix or tell

the pool has been out of service and there was no indication of this on the booking

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

the fitness area/gym was great.

was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular place for people who lived and worked in the area if you improve the dining

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

we liked the burger & bar offer. it was worth it & everything was great

only disappointing aspect was that we had to pay $150 for early check in

room service was fast!

we ordered room service from the 1890 restaurant at the hotel

this hotel is offering daily room service for making beds and linens- thank you

was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and the gym within the building

early check in, cocktail hour and breakfast and location to r& r hof

plus they got us in on early check in which we were so happy about

excellent pool and hot tub

the breakfast was fresh, hot, and had a variety of options for hot and cold items

there were no laundry bags for dirty laundry

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

the gym and bed comfort

fitness gym well provided and functioning

kids slept like rocks on the beds all night

the restaurant and bar was closed aswell as the pool and no breakfast was served

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down the hall from us and i couldn't find the number to call the front desk to

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

did not get room reserved. pet fee is astronomically high. the room was shower only.

breakfast onsite was great as well

a breakfast option included would have been nice.

it was nice and quiet and the kids were very comfortable and everything was walking distance

some of our friends said it was loud at night in the hallways with kids running

suite had a lot of room for family with kids

also my kids were disappointed by the lack of a

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

bonuses: it was well priced, & pet friendly with no pet fee

the breakfast was great we had the chicken and waffles can t watch t to go back

our room was not ready, and we headed to the bar attached to the hotel

breakfast in the restaurant was good as well

breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes

vault bar not open on sunday

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the amenities such as the roof top bar and downstairs restaurant were out of this world

the rood top bar is an experience and i loved

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

very friendly breakfast survers

it was very roomy. had an excellent breakfast and wonderful staff!

outdoor kitchen with fire pit was an added bonus

really like access to a bigger room with a kitchen

breakfast felt underwhelming