the lady at the front desk was very nice. no pet fee

smelled like smoke and the kitchen area looked “well used”

the kitchen & size of the room.

the room had dried food splatters on the wall, the whole kitchenette area wasn’t clean well

 there was quarter inch thick dust in the bathroom and on the cabinets in the kitchenette area refrigerator

nice room, kitchen being available was a huge plus.

good location directly off highway with nice kitchen.

a lot of space, including a big living room and a full kitchen

kitchen

a full kitchen in the room, you would expect minimal supplies in the room

laundry room was out of order my last 2 days

was gorgeous, the room was huge, loved that it felt like an apartment not a hotel, loved that the kitchen had everything i needed and made my stay

there's a nice living area, kitchen area and it's overall very spacious

kitchen was an added plus that i did not use but clean

kitchen amenities were very nice, bed was super comfortable

i liked that the pet fee was only $25 and i had access to the outdoors where it was well-lit.

very expensive pet fee $50 (not publicized

the $50 pet fee is outrageous and makes me want to leave the room a disaster

staff, cookies and the pool

we were on the ground floor and near the pool

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

breakfast. and the room was clean bed very comfortable

although the breakfast area was open at all times, it was minimal

did not eat breakfast there, but the offerings were pancakes, yogurt, cereal, bagels, muffins, and toast

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

food/gas nearby as well as continental breakfast

breakfast very good. waffle fruit o.j.

the pool is very pleasant and clean

the pool is small. only fit for one group. no space for others.

breakfast consisted of general mills cereal and milk, no extras here

did not stay for breakfast

rooms were spacious and clean and the staff were freindly and helpful and breakfast was

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a bin in the hall

great beds great breakfast

rooms, staff, breakfast, airport shuttle, location. shopping within a mile radius

there was no bag for dirt laundry

great staff, comfy beds, no pet fee (yay

really nice, well appointed rooms with comfy beds, and no pet fee

they have a shuttle also for anyone traveling to the airport

i also liked having a pool table & bar available in the lounge area

rooms and bar are positives !!

good shuttle service

thing was the pool area could use a slight make over

airport shuttle

the pool and hot tub

hotel shuttle

large room with full kitchen.

breakfast was sparse; no hairdryer in room.

the kitchen in each room

the staff and the kitchen and lacation

it had a kitchenette which we did not need but it would have been great if we had needed it

room had a little kitchenette

had a small kitchen sink (though not a kitchen)

the kitchen area

the kitchenette came in handy the location the value accept pets

loved the kitchenette but wished they had individual coffee maker in the room.

friendly staff, cheap shuttle, super comfy bed and linens.

waffles for breakfast, nice touch! free shuttle to the airport, great!

the staff was really friendly, the breakfast really good! very nice and clean, recommended!

waffles for breakfast, nice touch! free shuttle to the airport, great!

they run the shuttle hourly but will work with you to accommodate your needs

wish pool was open

staff, pool was great and well maintained

the website showed this amazing pool. it dose not tell u the pool is closed.

the pool was closed

there was an outdoor pool available

clean and comfortable accommodations, friendly staff, and airport shuttle runs 24 hours.

good shuttle service (bay 7 pickup), good bedding and linen, cleam, great breakfast, friendly staff

good shuttle service (bay 7 pickup), good bedding and linen, cleam, great breakfast, friendly staff

the hot breakfast was excellent

love the breakfast

never got around to breakfast.

the hotel was beautiful! very clean and quiet. breakfast was fantastic!

i also liked the gym

hotel was quite nice, good parking and close access to roads/freeways/airport etc

parking

don’t have shuttle service the ice machine doesn’t work fitness room is out of service the mini fridge in the room it was so

breakfast could have offered more variety.

he was able to find one bar in the laundry room

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

thought they’d have fresh breakfast but i understand that due to covid and all it wasn’t allowed at the moment but i was

spacious room plenty of storage dresser large closet shelves/hangers/iron/ironing board full kitchen dishes/utensils/cookware provided wifi tv sofa extra towels/pillows standard pet

the clerk just said she was only there to do the laundry and wasn't very fluent in english

love the suites with a full kitchen! very handy.

necessarily dislike but typical extended stay breakfast

it is like renting a condo. nice size rooms with kitchen.

even asking loney (not sure if i spelled that correctly) called his supervisor and had the pet fee waived for me, which was a very gracious gesture and truly appreciated

says pet fee but was told i couldn’t have my cat but they were sure adequate on running my card for

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no trash bags no towels i had to go and buy my own supplies and clean the room myself i

the staff was nice. the rooms was big. the pool was awesome

their was a full kitchen, fireplace and and spacious living area

i loved that there was no pet fee.

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had to wait for them from laundry i was told

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

traveling whit my kids for two nights and no microwave and fridge

also there was no fitness room as advertised

only thing i could see that could've been better is better breakfast selections

the breakfast selection was small

the continental breakfast sucked

the breakfast

late check out allowed us to sleep in and not feel rushed

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

amazing gym, bar and breakfast!

room service took to long.

hotel was very modern, and the gym was the best hotel gym i ve ever seen

breakfast was amazing many options from heart healthy omelettes, bran greek yogurts to something

kids running in the hall at 7 am

breakfast was excellent

good breakfast , nice pool and very helpful staff.

the pool for my grand daughter

room service was good. beds were great. shower was great! view was excellent!

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and grandmother

good gym.

of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group could enjoy

they said yes it has a kids menu

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

location great bar restaurant great

room service was ok but could have been better

the room service menu could be a little more robust.

also they have now added a spa - great reason to come back

excellent pool and hot tub

we also enjoyed the quaint bar for cocktails and the free breakfast was first rate

i appreciated the extras -- early check in and check out

breakfast was more than expected

the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids

didn't have breakfast at the hotel

room service was fast!

room service was quick and delicious

breakfast prices. we have 3 kids, a family of 5.

was perfect for all the local restaurants and bars

the gym i loved, staff was very good bobby the valet was excellent

they had an immaculate gym

fitness gym well provided and functioning

great gym

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down the hall from us and i couldn't find the number to call the front desk to

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

staff, location, breakfast, gym and cleanliness of hotel was great.

also my kids were disappointed by the lack of a

breakfast was great having a gym was great

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

to many young kids

did not get room reserved. pet fee is astronomically high. the room was shower only.

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

good gym

breakfast onsite was great as well

bonuses: it was well priced, & pet friendly with no pet fee

gym was spacious and clean

our room was not ready, and we headed to the bar attached to the hotel

only complaint would be that the mini bar had no options in it

coffee available for breakfast in lobby was all i wanted

vault bar not open on sunday

the rood top bar is an experience and i loved

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

it was a real apartment with a full kitchen, breakfast bar, living room area with couch and desk, sleeping alcove and dressing area by

breakfast felt underwhelming

there were kids screaming and running up and down the halls at 12:30am.

random person off the street got into my room and stole my kids air pods, and apple chargers

amazing staff, clean rooms and amazing breakfast

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

fitness center was closed due to the pandemic

had everything from a gym to a indoor pool

very clean. breakfast was great! and the value was great. highly recommend

fitness area excellent compared to most hotels

we loved the pool the location of our room and the breakfast

the breakfast bar could use some changes

breakfast comfortable bed

hanging on wall by one screw half didn’t work holes in bedding staff doesn’t care also the pool is broke and no plan to fix or tell

breakfast was

decent breakfast, neatly maintained rooms