only drawbacks were a very modest breakfast and loud doors that other patrons would let slam in the middle of the night

i made the reservation, i asked if early check in would be possible

thankfully no kids running up and down the halls

some kind of breakfast could have been provided. also, the towels were not very high quality.

breakfast can include more items.

the pool was clean and the main reason why we stayed here

the pool was packed

having a bar and restaurant attached to the hotel

property, bar located next to the hotel, so it sometimes gets a little busy

pool was nice and heated

fitness room was nice

allow early check in when availble. kindly check in person.

we have kids and grandkids in elgin and this is the perfect location for us to stay

rest everything was good breakfast and rooms

breakfast was awesome

spacious rooms with kitchenette. clean. some friendly staff.

no shampoo, no dishes or pans in the kitchen, so be prepared

bed was uncomfortable, the kitchenette had no utensils or anything else to cook with, the free coffee for a limited time in

an extended stay and they have the nerve to charge for pots and plates to use the kitchen you paid

,nice kitchen area,tv and channels,excellent air conditioner/heater

breakfast was ok staff was excellent room was nice and quiet not a lot of outside noise

very nice hotel. location was ideal for the events i was in town for. excellent breakfast

place is always clean, the breakfast is great, the rooms are really good

lousy manger rule about breakfast not allow bring room

breakfast was awesome

pool was very crowded and had to wait for towels.

clean room and around nice clean pool.good breakfast and very helpful customer service.

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

breakfast. 24/7 reception service

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

the pool was out of order!

that the pool was open and they serve breakfast.

the air conditioner was out in the gym

only one kids channel too

went to the hotel just to take the kids to the pool

the man that was tending the bar in the evening was very unprofessional; he was so

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

) the pool is nice and clean but very small

from highway, super comfy bed, clean facilities, on site bar and grill

the bar was closed during my stay

love the hotel love the price love that there's no pet fees

saw employees doing laundry and folding with no gloves or mask

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

kids were horrified

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

location. nice and quiet excellent breakfast

indoor pool was very cold; our visit was on hot summer days so perhaps the heat was completely off

there are to go breakfasts if needed along with a well stocked diverse continental breakfast

pool is small

the front desk staff were great. friendly and helpful. breakfast was surprisingly good.

in room kitchen with a stove, microwave and full fridge, good water pressure in shower.

i like the kitchenette and they layout of the room.

no vending machines on upper floors. but room did have full kitchen to bring your own stuff

there was a bag left in a kitchen cabinet by the previous tenant.

having a kitchen was very nice

accommodating for my dog, pet fee was reasonable and we were placed in a room close to the exit

i love being able to go down in the morning to an very nice breakfast

waffles in the continental breakfast tasted funny, my husband and i were not fans of it

breakfast ends at 9

reasonable, warm, friendly staff, free good breakfast, firm mattress and lots of extra good

was no on the go breakfast at least and there was no disposable utensils and napkins left in the kitchen at least the toilet didn’t flush correctly all the time and there was this brown

breakfast ok. location excellent for me.

the kitchen area was a plus.

the next morning i called to ask for late check out

it had a kitchenette and large refrigerator.

breakfast was ok

more breakfast options, toast, eggs, pancakes, turkey bacon or sausage are great clean options

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so perfect, and the fact that there was always fresh coffee available was great

only that there were no waffles at the breakfast offering.

great breakfast, very kind staff, very clean

the breakfast bar can be improved

the breakfast is just a coffee

the kitchen area allowed us to cook from our room and save

maybe a sign saying that you can get change for laundry in pop machine

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

they allow pets and the pet fee was reasonable.

no breakfast or pool and no discount for for the changes due to covid

the pool was a little crowded, but it was less than the 25 required in the pool

the help was super from the check-in desk to greg at the breakfast room

clean and friendly staff, and great breakfast.

convient access to car and late check out

were able to check in 3 hours early without an early check in fee

breakfast shower

easy checkin and breakfast

the manager was attentive to the customers and visited during breakfast.

separate rooms as well as the full kitchen and living room

the location and staff were great, laundry and basketball court also a plus.

bed great space in each room kitchen was good access to everything beautiful bathroom great

clean, quiet, spacious,great breakfast

breakfast selection was not the greatest.

the pool area was clean and chlorine wasn't strong like other hotels i've been too

also, lady that checked us in could have pointed out we would be next to the pool

large rooms clean pool area great staff

clean, put together, clean pool

no hot tub with the pool.

loud kids running down the hallway after 9pm

no shuttle service as advertised

the bar was closed and had to purchase our own stuff

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

granola bar oatmeal and cereal in cups

very clean rooms perfect breakfast

good room size. near shopping restaurants airport. free parking. comfy beds.

kitchen and bathroom nit touched

i didn't make breakfast but the location was great!

very clean quiet breakfast and a bar.

breakfast was minimal, but nothing was bad about it

breakfast-very few options

breakfast all carbs and limited.

and breakfast had our favorite waffles

location of my work needs,decent free breakfast.

especially since i recently took my kids to disney, paid well over $3000

the breakfast was amazing, the location was pretty good.

arranged for a late check out and the staff did not communicate that to each other

breakfast

i was offered a late check out

room was clean ,comfortable, kitchenette was perfect

guest room layout with a separate master bedroom and a nice living area and kitchen.

content of the breakfast was fine, but very messy

breakfast was very good

pool staff and full kitchen

kitchen in room with full size fridge, microwave, sink, 2 burner stove

they have a kitchenette with no pots, pans, silverware or paper towels

kitchen only

nice looks and room have a kitchen.

would be nice to relax in the jacuzzi besides the pool

breakfast was awesome, but could use a better waffle mix recipe

i didn’t like the breakfast but it was ok due to it being covid.

my kids enjoyed the pool and having kitchen in the room

rooms with kitchenettes, nice evening food and drinks mon

smelly,unfriendly, dirty (body hair everywhere) ,none of the equipment worked in the gym, over half of the free weights missing

overall was a great experience and my kids enjoyed their

kids unsupervised at pool acting out.

we were happily surprised by the happy hour,and our kids loved the jacuzzi and pool

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

the pool is very nice and clean as well

they have an indoor pool but not heated very cold

fast easy check in. clean comfortable room. excellent location. nice breakfast choices.

breakfast was very nice and offered a great variety

pool was warm and clean

kitchen was not wiped down on out side of appliances

the kitchen with real plates, pots and pans when needed

there were no dishes in the kitchenette

not much for complementary breakfast.

but you have a kitchen space, you're free to hit wallmart

c), rppm sizes were all of great quality and cleanliness

there was a very large group of children there for a dance convention over 500 kids

ablittle too strict for adults and way too lenient for kids

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

liked the bar and the staff who served quickly

i didn t like that the spa pool was for hotel guests also. several kids so not quite quiet.

it was conveniently located. beautiful grounds. the spa was an excellent experience!

to home, golf course is a deal, pool, bowling, bars all on site

kids were happy, many different things to do in one place

the breakfast was excellent. we appreciated the multiple choices offered.

issue is they dont have room service for water and stuff and we have to come down all the time

mini fridge, microwave, tv, laundry room, ample parking

tv & wifi

breakfast was okay, but did not meet expectations

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

i loved how they had breakfast and the staff was very nice very kind and caring i would go again

nice breakfast.

breakfast drinks worked

did not check out the breakfast, needed gluten free

the breakfast was very good and the location is perfect.

clean spacious rooms, comfortable beds, pool, small gambling area behind reception.

breakfast was awesome! fruit and chocolate chips for waffles with powdered sugar

desk staff were friendly and helpful,pool was nice and clean and breakfast was great

pool was nice and warm, and the staff was very accommodating

awesome from staff to breakfast

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

breakfast wasn't so grand with a lot of variety

more food options for breakfast.

no breakfast, even though it said was included. there was no breakfast offered

did not have breakfast, i had to rush to the airport

perfect location. pool was big and warm. plenty of parking

on the first floor right next to the workout facility and right around the corner from the pool great location

no free breakfast

loved that the gym was right across from our room and our morning breakfast was just around the corner inside the hotel

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was 4 to a room and i told her only 3 were staying a night