friendly with a beautiful salt water pool and immaculate gardens

pool water temperature wasn't warm enough for the kids and event adults

spacious room with amenities (kitchen). ease of check in/out

really enjoyed having a room with kitchen

beds were to firm for my husband and kids, but some people including my self might like that

mj who was in charge of breakfast was lovely and so kind. her breakfasts were delicious!!!

downside were the kids at some tournament kicking up a storm when they returned in the evening and knocking on the

i didn't like was being placed on a floor with a hockey team that kept me and my kids up to midnight running up and down the floors

the breakfast was delicious

service, breakfast, location were great.

breakfast was also good

pool and elevator weren’t available

could’ve done better with the breakfast

breakfast was great. large eating area.

we asked one of the staff to change the time on the pool so the boys had to get out

nice location and a lot of good restaurants nearby. well equipped gym. nice and modern rooms.

gym was lovey and rooms were very clean

gym cable tower is out of order and needs to be maintained quickly

excellent continental breakfast!

ac was not working in the gym it was really hot

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

laundry facility was not friendly for the guest stay short days

on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry facilities were good as well

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room guests can use

easy parking. convenient to tim hortons & sobey s supermarket. room temperature was good

large fridge with freezer, kitchenette well equipped

no breakfast

clean, qu, room was huge, comfy beds, nice breakfast

there was no water in the room with fours kids and the room was not clean

nice quiet location. spacious rooms. super helpful staff. decent spa and pool

just a suggestion to maybe fix the ladder at the pool

we have 3 kids (6, 4 and 2 yo) and they all had a blast

breakfast choices could have been better.

large room, clean, with all amenities (small pool & gym), tv, wifi, air conditioning, fridge

the price....l thought it was a bit expensive especially since the pool and gym were closed

breakfast was exceptionally well prepared and very tasty.

pool and gym out of order door lock worked poorly hotel starting to look run down

the food in the restaurant for kids better selections and lower prices

quiet rooms with large showers and comfortable beds. pool are was clean and not busy.

views from windows

pay extra money for wifi and parking

, she was at the front desk and she upgraded our room to higher floor cause there was too many kids playing around our room and it was

clean , fairly up to date, has pool and gym but didn’t use them

the pool area is well maintained and clean

pool and gym area was clean

the pool could have been warmer!

loved the bar and the comfort of the beds

nothing; a very average hotel and a subpar experience. undisclosed pet fee; awful breakfast.

breakfast buffet had a great selection

cleanliness was wonderful. staff was very courteous. breakfast menu could be improved ...

the pool was nice, small but seeet, sun filtering in during the late afternoon

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

the breakfast was simple but we weren’t expecting anything so that’s a bonus

no elevators and limited breakfast.

room, great staff, complimentary breakfast(not many options but at least you don’t have to worry about it)

breakfast can be a bit better with options

i would prefer a continental breakfast or just a buffet with wide variety

pool was unavailable at the time of our stay

cosy and great sleep warm pool n nice hot tub very nice restaurant parking was excellent wifi was excellent excellent staff nice bathroom clean

not enough parking spots

there were kids running on the hallway and making lots of noise when i was trying to get rest

password required) and fast

indoor parking not accessible from inside, no freezer, bar closed during our stay.

kids were diving, eating, yelling, and on one occasion a mother was pushing her son so hard during

washroom. tv. up to date technology. location is great. room service was good.

room service quality was poor. bread was a bit stale.

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

the breakfast offered a good variety of hot and cold options, from eggs, potatoes, bacon and sausages

and everything was organized well and staff was extremely kind and respectful of the exhausted kids we had tagging along us

kids running and yelling in hallways till midnight

thought there was a pool, which there was not

thought that we had booked a room with a whirl pool bath, so missed that when it was not there

he was equally amazing in re: to adding a pet fee on to our room as we were able to pick up my daughters puppy two days early

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

a heated pool and 18+ gym

nice gym facilities and 24h snack & beverage bar

as : very nice bar, pool, fitness room, water in the room, clean sheets, netflix on tv (the kids loved that), design in the room and the combination of coulers, very nice shower

no quick breakfast option; $75 pet fee; a policy that

the pet fee, the incidental deposit fee and i never received a folio

was traveling with my pet. minimal pet fee and everything was great.

out kids love the pool, while moms love its proximity to the outlet mall

housekeepers arranged the kids' teddies and blankies on the bed

everything else was top notch, pool, breakfast, gym, room... great money for value

late check out

clean, great breakfast, friendly service!

there are plenty of free parking spaces, a clean indoor swimming pool, and a 24-hour gym

big clean rooms, friendly stuff, nice gym and pool, fast internet connection

wifi not very good.

swimming pool is being remolded and gym facilities are not the most hygienic

happy to hear pool is now opened but did not prepare for this so did not use on this stay

i stayed 3 weeks at the hotel, on 3 separate occasions, i told 3 separate staffs that the gym treadmill had a loose belt, the fire extinguisher was expired and that the first aid kit had

gym and sauna were kind of in a sketchy part of the hotel

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

the room was spacious and loved having laundry room available

the front desk, maintenance gentleman and kitchen staff were amazing and very personable

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

delicious breakfast

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

kids loved the salt water pool

small pool, gym and bbqs

very nice outside sitting area and nice large gym with lots of equipment

breakfast was included and really was excellent

free breakfast, coffee, tea and sparkling water machine, ice machine, pool and gym.

our kids loved the pool

smiling staff free breakfasts free 24/7 coffee tea seltzer water pool gym lobby with so much space and

from the free breakfast and coffee available all day, to having a gym and a pool on site, this hotel is perfect

hotel is simply incredible: the facility, the gym, pool, staff, room - i mean literally everything

the pool is closed

the breakfast could've been better. hot food is always better.

entrance to the building is so confusing and also the gym is very small

the pool and gym wasn't open

kids walked out of the pool area into the lobby and elevator dripping water so the floor was often

on-site restaurant was ok. pet fee was very low($15/stay).

it was cold in the lobby, the restaurant and downstairs in the fitness and pool areas

95 but super cheap by toronto standards, great pool and fitness area

the indoor pool

not to tvd faults, and tues closed, no room service

we had a view of the track and room service and the hospitality from the staff was 5 star

we had a delicious breakfast there at the casino. it was very clean.

wifi in the room didn t work so had to use the free wifi in the hotel and couldn t connect your

restaurants were in the same area as the casinos so under aged children couldn t be with you to go to the restaurants

the pool wasn t open as it s still under construction. that about it .

it was real clean and very comfortable and the kids love the pool and breakfast was delicious..

swimming pool. the smell of the chlorine is really strong and burns your eyes a lot.

the breakfast was good and had enough choices for everyone in our party

the kitchen was well appointed, and the ice maker in the fridge was a welcome bonus

pool looked beautiful but we were unable to actually force outselves into it because the water was

breakfast was good with a good selection to choose from. courtesy airport transfer.

if you can show the cost of breakfast on booking

no free parking within the property and quite pricey daily rate without breakfast

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

didn t have breakfast there but did get a glass of juice and it looked ok

very good gym and on-site restaurant for dinner.

they helped me with the shuttle service and answered many questions about my stay

asked for a late check out, and got it with no question or complaint

small gym.

the pool. the customer service

comfortable , free parking and good wifi

on the bright side my kids loved them & provided some unexpected entertainment for them

could not connect to the wifi

the room service food was fast and the food was delicious

my kids love the pool at this hotel - we have stayed a few times now

check in was slow. power cut on our last day no self laundry facility

pull out bed in the sofa is not comfortable. not even for the kids.

nice, friendly staff, late check out available and the best omelette i ve ever had at a hotel.

my kids and i thoroughly enjoyed the breakfast buffet and the omelette bar

it s pretty hard to stay in a place where you can t even clean especially for few days with kids

room was comfortable and bar was great

got a family room ( two adults and 2 kids) and breakfast was included

the pool and hot tub was a hit with both parents and kids

lot of noisy kids

restaurant bar was amazing

room service menu was a little blah

housekeeping dont take away dishes from room service

restaurant was good and check-in and dining staff were so friendly and patient with my kids

the staff were extremely helpful, especially the shuttle bus drivers who operate 24/7

swimming pool and gym were exceptional

comfortable, clean, friendly staff, good restaurants, beautiful spa, wonderful pool area

we also loved the gym and spa facilities

breakfast and supper at cafe boulud are too notch

gym and spa,

restaurant was brilliant for breakfast and dinner

next to transit and yorkville neighborhood, spacious rooms, clean, wonderful breakfast and pool

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom, housekeeping request being fulfilled

you have to ask room service to bring you water

the breakfast, the room service & ambiance

well equipped gym and pool available

central location, luxurious decor, nice boutique gym.

the las cation, the staff, the gym, the room

the bar area was fun.

room service was good, breakfast also good

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

didn’t get to have the breakfast we paid for because we couldn’t find where to go

we had been to the bar previously and that made us decide to stay here

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for delivery and big tips, which we were completely

no breakfast as i get up early and the breakfast starts to late for me

first morning breakfast we went to wasn't good

would have preferred buffet style breakfast

breakfast should be improved

design, atmoshere, breakfast, comfortable beds, fitness center, location

hotel breakfast is à la carte, with moderate portions, a wide variety of choices, and delicious flavors

breakfast way delicious, especially the sour dough pancakes