i was told the pool was open, but it was closed when i tried to use it.

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

the wifi coverage is sometimes not stable in the room.

wifi much improved from previous stay

the facilities were old, some gym equipment not working, housekeeping not consistent

nothing; a very average hotel and a subpar experience. undisclosed pet fee; awful breakfast.

desk was always friendly and so helpful, even had easter treats for the kids

the hotel was so clean, the pool & hot tub were great & breakfast

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

cleanliness was wonderful. staff was very courteous. breakfast menu could be improved ...

glass was dirty - they just repoured the wine from the dirty glass to a

the gym centre was amazing. the room was just ok, nothing special

kids running and making noises along the hallway

clean place, have a swimming pool for the kids and buffet breakfast was good

staff and room service location not to bad

i am experienced traveler, amenities are plenty, service at the lobby was good, very helpful, the gym is a bit small, only two track mills, two stepping machine, it has a jacuzzi and a small

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

i asked if i can make a late check out around 1

nice gym and pool area, good breakfast.

pool and hot tub were acceptable but the sauna elevated it to a spa like feel

33' by 66' two meter deep pool was 82 and great for swimming lengths for an hour

only negative thing is there s no room service because of covid and we have to go reception desk for extra towels, coffee cups and

clean, parking, late check out

the pool is open from 6:00 am until 12:00 am which made my kids very happy

breakfast not so fancy but still ok.

breakfast needs to be improved

the breakfast was simple but we weren’t expecting anything so that’s a bonus

the breakfast was very

breakfast can be a bit better with options

very limited selection of food/snacks if you check in after room service restaurant closes

no mini bar no room service after midnight

gym

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

pool was very nice fun for the kids

big clean rooms, friendly stuff, nice gym and pool, fast internet connection

great breakfast, comfy beds, accommodating staff. excellently overall.

pool was busy with tournament kids and towels left everywhere

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

fact that the pool and hot tub was always packed with kids didn’t even go cause the kids wouldn’t stop screaming and

he was equally amazing in re: to adding a pet fee on to our room as we were able to pick up my daughters puppy two days early

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

wish pool and bar was open but that can all be blamed on a little but nasty bug civid

nice gym facilities and 24h snack & beverage bar

kids loved the pool it was clean and water was

the pet fee, the incidental deposit fee and i never received a folio

no quick breakfast option; $75 pet fee; a policy that

was traveling with my pet. minimal pet fee and everything was great.

breakfast being included in the stay

the pool was clean and warm

the breakfast was great

large and comfortable shower, kitchen equipped with refrigerator + dishwasher and large microwave

the breakfast was good!

delicious breakfast

complete kitchen

on-site restaurant was ok. pet fee was very low($15/stay).

upgrade your internet/wifi connection

gym and room service

staff seem very confused , noone mentioned to us that the pool/fitness center was closed either on phone or when checking in

called to get a late check out in the morning around 1135, after inquiring about it he asked if i was gonna have

the spa area and the pool

the spa is fantastic as well as all the amenities

room service was fantastic & efficient and dining at the restaurant was excellent too

also, there were too many people in the swimming pool in the morning, it would be nice to have some privacy

com that kids cannot use pool outside 9-12 or 4-7, this is so stupid, why would i book a hotel with pool,

the las cation, the staff, the gym, the room

room service was prompt and polite

the spa, pool and steam room were extremely enjoyable. very private and quiet.

didn't like that there was no spa services availableat the time

free soft drinks from the mini bar and other goodies

terrible breakfast and overpriced

first morning breakfast we went to wasn't good

love the room and the bar and coffee shop

the bar on the 6th floor is amazing

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for delivery and big tips, which we were completely

nice bar - and desserts but very pricey drinks

staff was very nice and the rooms, fitness area and pool were very nice

i wish the bar stayed open longer

ps - there were also a sparkling water in the gym

information on time of preservation, sound reverberatiin inside rooms, missing items in room service

breakfast was delicious - plenty of selection, healthy, fresh ingredients

design, atmoshere, breakfast, comfortable beds, fitness center, location

hotel breakfast is à la carte, with moderate portions, a wide variety of choices, and delicious flavors

breakfast way delicious, especially the sour dough pancakes

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

the salt pool is relaxing and open 24hrs to guests

the room service food was not great

amazing location pool and spa nice bar and nice restaurant room valet service good

appreciated the doggie gift bags and no additional pet fee

our whole stay was fantastic and i cant wait to come back with my kids

needs a laundry facility/service of some kind. room service came too early for me

have liked a room service menu in the room

ordered room service and the nachos arrived warm so the cheese had coagulated and chips were soggy

old charm. style. very clean. laundry facilities available on request

we have a sofa, and a complete kitchen with microwave, freeze, toast, electric jab and a mini hitten

downtown location, kitchen supplies like plates and cutlery were unexpected, good coffee in the room

location and kitchenette (sort of). check in pleasant

loved the fact we had a kitchenette, even tho we didn't need it this particular stay

the kitchen is very well equipped, spotless, there is a washer dryer

location perfect. view amaizing. kitchen very good.

as shown (no balcony as previously advertised) broken toilet, broken dishwasher, filthy kitchen and floor, bodily fluids on blanket, no toilet paper, filthy dishcloths, cigarette smell,

but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils and appliances work well even some storage/ sandwiches boxes and a reusable ice

using the kitchen facilities for breakfast, as well as the occasional sit-in meal, helped keep our costs down

the bed, the pillows, the cleanliness and the tasty and varied breakfast were as always excellent

breakfast was simple but tasty

the room was clean and the breakfast was nice

the gym area could be cleaner the equipment should be cleaned more regularly

early check in was greatly appreciated

the pool and gym were closed

breakfast is average, but they provide juice, egg muffin, and muffin

included breakfast in the morning was very good with a reasonable selection of items

the kids and i loved our room. king bed with sofa bed and huge tv. the room was huge

strange kids was screaming in middle of night near by rooms at corridor

downside was wifi was slow for streaming and guest laundry was closed for renovations, no other laundromats within walking distance

nice pool and play area for younger kids

the santa, candy bar, hot chocolate , drinks, kids playroom (upstairs we found pre checking out the adult pool)

the gym and pool

super understanding with late check out as well

the dishes/kitchen items were dusty and appeared to not have been used in a long time or washed but not rinsed

3- pool was too small, mostly it's made for kids

small pool, gym and bbqs

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

nice hotel, clean, modern, plenty of parking, staff was friendly, room was big with a small kitchen, bathroom was enormous and very nice rain shower head, beds were super

not relaxing small tables not enough room for plates with table settings and kids

there was a bit pricey and although the kitchen responded to my gf and df requests, their efforts were a bit clumsy

we even enjoyed the swimming pool and had a laundry so no issues with clothes for our 5 nights toronto trip

room service was excellent

wifi was reliable

the prices for drinks at the bar were expensive

the pool and hot tub were soothing and perfect temperatures

they loved the rooftop pool (kids are 5 and 7)

gym and pool are workable but definitely needs a refresh

amazing when we needed our car they were there within the time we got to the lobby i purchase the breakfast buffet for us and i was so surprised of everything that was available unlimited drinks

a gym without a sauna and steam room for the price would exceed the expectations.

great location, staff, laundry room for guests, they made usa feel like home

nothing actually bad but the gym could have some more equipment

the front desk staff was very friendly and accommodating, and the gym was functional

some gym equipment required a peleton login to use

having laundry machines in my room.

stylish, modern and clean with good wifi reception even on the higher floors

free wifi

2 kids and an adult in a double bed for the amount i paid is unacceptable

just unfortunately because of covid restaurant and gym being closed

the wifi logs you out frequently

is no mini bar, no breakfast and no room service

arrived at the broadview very early after a long and difficult journey

i also really liked the rooftop bar and the breakfast dining area

hard trouble getting room service however

the kids play area was a great touch, we had fun before winding down for the night

good room service

since wifi is paid i didn't went for it.

loved the gym and fantastic pool

kids loved the indoor/outdoor pool feature and the room service was prompt and the kid's menu was

breakfast was great, location was exactly where i wanted to be

breakfast is good

loved everything, the breakfast and complimentary lunch was awesome ans well presented

were very friendly and accommodating, especially ravish who went out of his way to give us an early check in on the top floor, a late checkout and also stowed our luggage after checkout

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

wifi was weak and spotty, staff could have been more friendly.

i wish breakfast garbage was recycled. paper, plastic etc.

i was sick and they allowed me to have a late check out which i really appreciate

very cool pool, both levels great for kids

room service was excellent

except room service which never answered the phone in the two days i was there

the pool was amazing and had great view

nothing really except poolside bar shut for the day when it was a bit cloudy

bar food very good. good asian restaurant next door. service in bar and gym excellent.

great service and responsiveness from staff, fabulous spa treatments

massage in the spa was great but overpriced in my opinion

room service was very fast and everything was amazing

wifi

room service food could be better

they were fast, attentive and amazing with our two kids ages 6 and 3

room service was very fast and the bar on the 31st floor had great cocktails

the swimming pool was freezing cold! couldn't enjoy it .

facts : i arrive with my two kids after