i travel all over canada with my dog and used to paying $0-$25/night as a pet fee

pool not open due to virus. did not know till arriving. disappointed.

to be very busy with young families seemingly there for a hockey tournament perhaps, room quiet, breakfast offered generous

breakfast was lovely. decor was nice.

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

the pet fee, the incidental deposit fee and i never received a folio

was traveling with my pet. minimal pet fee and everything was great.

no quick breakfast option; $75 pet fee; a policy that

was awesome with our room, pool parking

was awesome with our room, pool parking

he was equally amazing in re: to adding a pet fee on to our room as we were able to pick up my daughters puppy two days early

the pool and location

pool could be a bit more shallow to allow younger children to play in it without assistance

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

the room was amazing, and the gym was great!

the pool was to small

i don't know if we just got a bad room but having a weekend away from kids and not being able to sleep in cause your room is too light

were upgraded to a suite with kitchen

kids loved the salt water pool

breakfast was included and really was excellent

staff were excellent, breakfast was adequate.

exceptionally clean, great staff day or night and a great hot breakfast

smiling staff free breakfasts free 24/7 coffee tea seltzer water pool gym lobby with so much space and

quite new building with modern rooms and nice pool and small gym.

staff are wonderful, rooms are very nice, breakfast was good, they have a well built gym and my kids enjoyed the pool

the pool is tiny.

breakfast was delicious

swim pool, excellent breakfast selection with friendly servers, good parking, quiet surroundings, room cleaned every day

we specifically booked this hotel because of the pool for the kids and called around to make sure before i booked to have a pool and than we didn’t get it

staff, room, gym all was great

flooring surrounding the pool was extremely slippery, my kids fell a few times and they weren't even running, so use

great breakfast and service

complimentary breakfast was not the best

requested a late check out and they accommodated graciously

great breakfast, comfy beds, accommodating staff. excellently overall.

the breakfast was good!

my only complaint is about the laundry room

the front desk, maintenance gentleman and kitchen staff were amazing and very personable

parking; laundry facilities accessible to guest for self/service in a secured and bright room; pleasant

like the rooms , quite at night which is good , breakfast with nice choices, like the staffs , kids love the smart tvs options for chrome cast and netflix, thank you

the kids and i loved our room. king bed with sofa bed and huge tv. the room was huge

no gym on site, but room was decent despite some unfinished maintenance in bathroom (drywall patching)

the pool and gym were closed

kids walked out of the pool area into the lobby and elevator dripping water so the floor was often

breakfast was great, the hotel was modern and very clean

on site laundry. tv in each bedroom. front desk attendant was exceptional!

i should buy towels in walmart and wash it in laundry

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room guests can use

laundry has no soap available and you have to pay 10 bucks to do one load of washing

nothing - it was perfect. we needed a kitchenette and laundry facility. this had it all.

rooms are very clean, tidy & the gym is spotless

wifi was good

friendly accommodating staff, clean premises, newly renovated. lots of free parking.

place, very friendly staff all around, good value, kids loved the pool

a problem with conneting laptop to the wifi because of external firewall despite assistance from the reception staff

restaurants were in the same area as the casinos so under aged children couldn t be with you to go to the restaurants

the pool wasn t open as it s still under construction. that about it .

ossing through casino

the pool and hot tub were great

had a hard time navigating the underground parking to find our car when we checked out .

accepts pets without a hefty pet fee

since we were traveling with kids and had a lot of luggage, this was quite inconvenient

kids had cereal, fresh waffles and fruit and juice

the morning breakfast buffet

the gym wasn't really up to standard.

our kids loved the pool

did not arrive and since we arrived late in the night, it was very inconvenient especially with kids as they were tired

not much choice for room service.

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

gym and restaurant were great. i have food allergies and the waitress was very helpful.

breakfast was terrible

there is a full kitchen in there too

bar and restaurant prices are a bit steep for what you get

showers/toilet for gym and pool breakfast was until 10am but was being cleared away by 9

microwave, flat screen tv, walk in shower, again good facilities, nice breakfast in the morning, shuttle bus every 30 minutes to airport but just as easy to walk

there is a gym and swimming pool

could not reach room service on either number they supplied.

shuttle bus that goes to the airport and back every 30mins the friendly staff most esp lorna and

wifi was incredibly slow on both laptop and phone

free shuttle comfortable bed and linens and amazing breakfast!

honestly, for the price, we were blown away to have a suite with a full kitchen included

the hot tub wasn't very warm.it was colder than the pool

of the pandemic every thing is a bit different with room service i hope by due time we will have some normalcy

convenient and good amenities- gym and pool were great!

was dirty there was old bandages and hair floating on the spa also there was at least four signs to shower before use but i couldn t locate a

me and if you don't have wall charger you'll be waiting in line to charge your device with your kids but other than that make sure you bring wall charger this is the only thing i can say that

very clean and good breakfast

we use the basket ball court and pool that was an excellent unexpected bonus

the kitchen was well appointed, and the ice maker in the fridge was a welcome bonus

kids liked the pool

loved everything, the breakfast and complimentary lunch was awesome ans well presented

breakfast was great, location was exactly where i wanted to be

breakfast is good

had hair on the floor on arrival and the after we spent a night, room service didn t come up to our

we liked everything: greeting at the reception, the room (spacious enough for 3 adults and 2 kids, clean, comfortable), breakfast

nice, friendly staff, late check out available and the best omelette i ve ever had at a hotel.

breakfast had good selection but a short wait to be seated

the breakfast buffet with ommelet station, free drinks every day and the shuttle to the airport

breakfast was good with a good selection to choose from. courtesy airport transfer.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

if you can show the cost of breakfast on booking

breakfast was not the best. few options available. parking is very expensive.

no free parking within the property and quite pricey daily rate without breakfast

the bed my kids slept in was squeaky

housekeeping dont take away dishes from room service

the hotel is beautiful, nice bar and food. super staff when i requested a room change.

early morning shuttle was first-come, so messy. hard to find a luggage cart.

efficient airport pick up and lots of good restaurants near by late check out was no hassle

got a family room ( two adults and 2 kids) and breakfast was included

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm

towels available at the pool and there was also a shower there

only complaint is that the facilities were off limits (gym, pool, dine in etc

room was comfortable and bar was great

the patio bar attendant was very friendly as were all staff

the pool was my kids’ favorite. unique look and clean. easy to access restroom.

prices for room service were overpriced to what you received.

very good breakfast buffet

clean and spacious rooms, comfortable furniture, pool and gym are really good, breakfast food is delicious and had wide varieties

you can also enjoy the nice gym and pool

was looking forward to using the pool, but didn’t bother trying to book a time when i saw how many kids were in the lobby

nice big rooms, pool and gym area

i didn't like the fact that the hours for the pool and gym close early and open late!

and microwave in the room; we got to check in upon arrival in the am; friendly staff; pool was a good temperature and not a great distance from my room (or any room, really); pool hours

room service bit hit and miss

we even had a challenge as i'd lost my credit card jus as i was trying to check-in with 4 kids and two dogs in anticipation of my daughters graduation ceremony

, she was at the front desk and she upgraded our room to higher floor cause there was too many kids playing around our room and it was

room service was very affordable

, she was at the front desk and she upgraded our room to higher floor cause there was too many kids playing around our room and it was

nothing; a very average hotel and a subpar experience. undisclosed pet fee; awful breakfast.

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

love the layout of your room 410 - my family enjoyed the basketball court - pool - breakfast was above expectation - it was a great stay

cleanliness was wonderful. staff was very courteous. breakfast menu could be improved ...

we had two young kids who had a few stuffed animals they brought along on our trip

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

clean , fairly up to date, has pool and gym but didn’t use them

clean , fairly up to date, has pool and gym but didn’t use them

the bar and restaurant hours terrible

at the check-in/breakfast provide; the facilities such as the business center, swimming pool and gym are all great and well maintained

pool was down for maintenance

the swimming pool is temporarily closed

location, clean and spacious room, gym was ok as well. hotel is connected to the shopping center

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

wish there was a coffee bar or breakfast included with the price

the pool was great for kids.

great breakfast. kids had a great time at the pool. will use this chain of hotels more often.

breakfast was exceptional with bacon and turkey sausages available in addition to the usual fare

breakfast is good, and the staff especially the receptionist is kind and considerate, the room is

love the staff, the pool, the got tub, the breakfast so many options

the pool was great too

breakfast area not enough space

there is a gym and a swimming pool as well

have no time to try pool and gym

second morning we ate breakfast, all items that should have been warm/hot were not

it was fun to see about 15 girls joyfully using the pool while i watched momentarily with their mothers

rooms, nice staff, excellent amenities, really good food at the restaurant, fast room service

no atm to get money to do laundry

love the tv remote cleaned & wrapped parking was free

pool was great for the kids,

the breakfast was very

if you can add some in your breakfast menu, that would be great.

breakfast can be a bit better with options

breakfast needs to be improved

friendly staff. very clean. comfortable bed. the continental breakfast was a bonus.

the shuttle was on time and easy to take

friendly professional staff from the front desk to restaurant/bar to housekeeping etc

bonus that they have a pool and onsite restaurant so we didn't have to leave the property to find a place to eat

the pool was closed but that was in avoidable as they are improving the hotel.

was fresh paint in the pool area, no signs or anything my kids got paint all over their skin, i ask for an extra towel was not sent to my room, breakfast was

facilities, big rooms with sofa and complete with kitchen appliances

staff is really nice. comfortable wide room. good breakfast. it's worth staying with the price.

wifi was reasonably good

we had a room with a kitchenette and a sofa bed so it was perfect for me and my husband and two kids

room was nice and clean, breakfast was pretty good. place was better than expected.

it was amazinggggg i love the pool waterslide breakfast the staff was really nice and kind with us, our cat and our

i liked the kitchenette in the room - very convenient

breakfast included and good wi-fi

we liked the kitchenette in the room. rooms were clean.

clean, great service, nice pool and workout facility

good room with sofa and two double beds. breakfast was very good and had wide variety.

breakfast was so good for an adult and for a kids

breakfast was so good for an adult and for a kids

restaurant, gym , pool

was farther than expected from airport airport shuttle never came way too expensive

internet was intermittent, breakfast options were limited.

my info said that breakfast was included - when we got down for breakfast the host said it was not included

included breakfast and the beds were so comfy!!

friendly staff breakfast was amazing

spacious room with a good buffet breakfast.

the pool and the gym were opened

wished pool could be bigger or hot tub but really bigger pool full of kids fun and slides would be

kitchen and bathroom sink did not have warm or hot water. the shower did.

my kids and i really appreciate her willingness to provide information and the best services possible

the hotel has gym, laundry and swimming pool