breakfast was also good

breakfast could offer more variety

could’ve done better with the breakfast

breakfast could have done with a couple more healthy options, but it was more than adequate.

room is very clean, free cookies and coffee in the lobby. pool is clean too

a bit too much smell of the pool and sink outside of washroom.

clean, every room have kitchen facilities specially the dressing table area with good light , mirror and

we were 2 parents and 3 kids

hospitality from the front office staff, the pool was perfect for the kids, great location close to the mall and restaurants, and you cant beat the price

great value for money, kids loved pool, front desk staff was amazing

breakfast was crowded and did not really get food as groups sat down and stayed a long while

breakfast area was a little small but there was a good variety of food

the breakfast was delicious

breakfast room when it wasn’t over crowded with kids

must have been some sort of tournament going on, the hotel was full of all have young kids running up-and-down the halls at all hours throwing ice at each other from the ice machine

nice location and a lot of good restaurants nearby. well equipped gym. nice and modern rooms.

gym was lovey and rooms were very clean

gym cable tower is out of order and needs to be maintained quickly

excellent continental breakfast!

ac was not working in the gym it was really hot

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

laundry facility was not friendly for the guest stay short days

on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry facilities were good as well

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room guests can use

was very noisy by the laundry room. lots of kids running around the hall by the pool.

e one that i reserved), the fitness room was not available for some unknown reason and the laundry was out of use

breakfast was great lots of choices

the room was just amazing. loved the fireplace and the spa tub.

breakfast choices could have been better.

easy parking. convenient to tim hortons & sobey s supermarket. room temperature was good

large fridge with freezer, kitchenette well equipped

no breakfast

location on the lake with firepits, lawns and lake swimming along with an indoor heated pool and spa

was please with the room and girlfriend enjoyed her spa treatment as well

just a suggestion to maybe fix the ladder at the pool

everything! beach, furnishings, breakfast, staff, pool, jacuzzi, sauna!!!

the gym was very small and only had a bicycle, a treadmill and old lefting machine that didn't look

to call front deck multiple times because kids from other floors were running up and down our halls banging and kicking doors and taking the

facility was old gym equipment didn’t work well and very small, no pool, breakfast area was very small to accommodate guest

the cleanliness and the laundry room door was open with all the dirty laundry

coffee was hot at the breakfast, made my day

kids running and yelling in hallways till midnight

i travel all over canada with my dog and used to paying $0-$25/night as a pet fee

pool looks nice

the breakfast had variety and the pool, although small, was warm and cozy

good to have a gym, swimming pool and business centre

this hotel was the lowest priced yet had swimming pool, gym with towels and water and very comfortable room

he was equally amazing in re: to adding a pet fee on to our room as we were able to pick up my daughters puppy two days early

didn't partake in breakfast, but the service at the bar was impeccable, and the entertainment amenities were more than i thought there'd be

the employees were kind. the atmosphere was inviting and my kids loved the pool.

hallways were dirty, kids playing in hallway

kids loved the pool it was clean and water was

no quick breakfast option; $75 pet fee; a policy that

the pet fee, the incidental deposit fee and i never received a folio

was traveling with my pet. minimal pet fee and everything was great.

only thing i didn t like was there is no continental breakfast included

surroundings were comfortable breakfast in the am was

parking was an issue, it was free but after dinner was hard to find parking close to the hotel.

clean, the staff are very friendly and accommodating, in a great location to many areas and the room service food is very good

the gym centre was amazing. the room was just ok, nothing special

outdoor pool facilities and they are not up to the sheraton brand though the staff at the pool bar are friendly accommodating and hard working as they have to run a mile to get your food

the marble floors were very nice. free wifi that didn't require password.

staff was extremely nice and the breakfast was really great. definitely worth the purchase.

the pool area is well maintained and clean

gym

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

enjoyed the pool and gym during our stay

nothing; a very average hotel and a subpar experience. undisclosed pet fee; awful breakfast.

pool was great

was just sad that the spa was closed, would have been great to use while the kids played in the pool

pools was very cleans, kids loved it

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

it was fun to see about 15 girls joyfully using the pool while i watched momentarily with their mothers

kept taking out my clothes from laundry machine it took over 3 hours and 15

pool and fitness facilities were descent. room was fairly quiet. great restaurant!

the pool is large et hot, kids like it

nice place, comfortable beds, good parking

room, great staff, complimentary breakfast(not many options but at least you don’t have to worry about it)

breakfast can be a bit better with options

breakfast needs to be improved

the breakfast was simple but we weren’t expecting anything so that’s a bonus

no elevators and limited breakfast.

amount of kitchen items there

great place great location great pool

rooms are clean and the kitchen is a nice touch.

were immaculate, the room smelled nice, everything was in working order, plenty of parking, the pool was clean and sanitized properly, and the most important part - the staff were amazing

very comfortable stay, kids love it, thanks.

i want to thank the kitchen staff for their friendliness, helpful, and fresh breakfast

last minute and because the credit card on file was in his name, i was almost turned away with 3 kids

breakfast was delicious

also better opitions for breakfast it often was the same thing

requested a late check out and they accommodated graciously

swimming pool and spa

no mini bar no room service after midnight

was great, the lobby bar was very nice with a great atmosphere

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

spa/gym - good opening hours. rooms - design, new and refreshing.

the breakfast was good!

great breakfast & laundry service.

it was uncomfortable with two adults and two kids

love that they it was very clean and we had pretty well everything we needed in the kitchen area

delicious breakfast

the pool and facilities were clean and user friendly

breakfast was good and the hotel has a convenient location near the airport

were upgraded to a suite with kitchen

the full kitchen and the comfortable sectional were a very nice surprise

kitchenette (cooktop, dishwasher, fridge); layout of the room; big windows in the room; outdoor

staff, especially the guy who worked at the weekend, nice gym and pool, 24/7 coffee and water access and nice breakfast in the morning, big clean modern

the breakfast was very good with a large variety of choices to have.

staff were excellent, breakfast was adequate.

free breakfast, coffee, tea and sparkling water machine, ice machine, pool and gym.

loved how clean the hotel was and the breakfast

fact the swimming pool was shut was a bit of a bummer for my son but it was only a minor

i stayed 3 weeks at the hotel, on 3 separate occasions, i told 3 separate staffs that the gym treadmill had a loose belt, the fire extinguisher was expired and that the first aid kit had

knew ahead of time that the pool was out of commission

limited room service!!! poor restaurant.

gym and sauna were kind of in a sketchy part of the hotel

i paid a lot of money for suite with a kitchenette and there was a big crack in the counter that was fixed half a** with what looks like

kids walked out of the pool area into the lobby and elevator dripping water so the floor was often

the kids and i loved our room. king bed with sofa bed and huge tv. the room was huge

beautiful building friendly staff when checking in and out. snacks downstairs, gym sauna pool !

breakfast included : muffin, yogurt, apple juice

the room service is speedy and easy to order through your tv

we saw there was an indoor pool and fitness centre but we didn t have a chance to use them

the pool wasn t finished for use!

to clean room a few times better early and late check out rates need to accommodate guests who have international schedules and need flexible

the distance between desk and parking and rooms without any luggage carts in site.

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow and

the kitchen was well appointed, and the ice maker in the fridge was a welcome bonus

was a party in the pool room which made it uncomfortable to go down for a swim

when needed extra pillows, blankets they came immediately breakfast was excellent and the kitchen/dining room staff were extremely patient and friendly and

late afternoon flight taking off from toronto international and the late check out helped us have breakfast and return for bags without any stress

convenient and good amenities- gym and pool were great!

gym was open 24/7 and seemed well-equipped

staff personnel told us to go to 2nd floor for pool, its best to go to first floor.

wifi connection and payment option regarding deposits

honestly, for the price, we were blown away to have a suite with a full kitchen included

on-site restaurant was ok. pet fee was very low($15/stay).

great room service and very nice staff

there was problems with the wifi and was down most of our stay

great pool great location

had room service for breakfast and i'm sorry, it was awful

if you can show the cost of breakfast on booking

breakfast was not the best. few options available. parking is very expensive.

no free parking within the property and quite pricey daily rate without breakfast

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

didn t have breakfast there but did get a glass of juice and it looked ok

ich had a 12 hr turnaround) labeled by the reception staff with our information

we liked everything: greeting at the reception, the room

the breakfast!

love the happy hour great breakfast we had a red eye from victoria, we liked having an early check in $50

given our late arrival with three kids under 8, this was perfect

i liked their swimming pool. very comfortable atmosphere in the room.

swimming pool, gym, car parking, professional well trained staff, breakfast was amazing.

was very nice and spacious, kids loved the pool

e instructions on the machine

modern, comfortable, parking available, wifi stayed connected, good black curtains, good shampoo/soap sizes, had liquid hand soap instead

lobby has bar and snacks and options

staff is amazing starting from the shuttle bus, to the receptionist, the waiters and all the team

excellent location with shuttle bus service from the airport

the coffee bar was attractive and the choices of beverages was great

only complaint is that the facilities were off limits (gym, pool, dine in etc

bed very comfy. bar tender was so sweet, professional and friendly as was the concierge

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

truffles delivered - complimentary bar staff and restaurant amazing and valet parking is great as well

hotel is newly renovated and close to airport. nice pool and spa.