the indoor swimming pool was too cold

i'd rather pay a higher rate and be offered free room service and coffee

for both my rooms, would not give me the key for my second room because it was somehow in my kids names when they were only listed as guests at booking, told they had to call to change name on

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

room service quality was poor. bread was a bit stale.

breakfast not so fancy but still ok.

i would prefer a continental breakfast or just a buffet with wide variety

breakfast can be a bit better with options

the breakfast was very

breakfast needs to be improved

staff was very helpful, rooms were extremely clean, pool was fantastic, a very central location for tourists

the pool is large et hot, kids like it

password required) and fast

rooms, nice staff, excellent amenities, really good food at the restaurant, fast room service

kids running in the hallways

to the gym and there was a family there that was letting their kids play in the gym even though it has

at the check-in/breakfast provide; the facilities such as the business center, swimming pool and gym are all great and well maintained

clean room and bathroom. very spacious rooms and lobby. pool was good

we have had timothy's breakfast blend in our own keurig and it was good so maybe these had been in the room too

breakfast was good

was expensive, and bar service was poor

overall it was a lovely stay with very nice amenities like the pool, spa and gym

gym didn't have a size 6 basketball which is the one used for women

everything else was quite good. there were a lot of family gatherings for kids to use the pool.

the shower head does not work in room 401. there is much equipment in the gym

nothing; a very average hotel and a subpar experience. undisclosed pet fee; awful breakfast.

breakfast was delicious

breakfast was exceeds my expectation

pools was very cleans, kids loved it

pool was great

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with real plates and cutlery would have been preferable

wifi not very good.

limited room service!!! poor restaurant.

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

gym and sauna were kind of in a sketchy part of the hotel

on-site restaurant was ok. pet fee was very low($15/stay).

very clean and in a great location. the pools were both big hits with my kids.

very clean, beds are comfy. amenities like pool are great for kids.

pools, and fitness center

laundry facilities are also adequate

having a laundry facility was a great idea

bed was very comfy and got breakfast was excellent

breakfast was good, well setup clean and refilled as needed

furniture and breakfast

laundry facility

he was equally amazing in re: to adding a pet fee on to our room as we were able to pick up my daughters puppy two days early

the room was amazing, and the gym was great!

didn't partake in breakfast, but the service at the bar was impeccable, and the entertainment amenities were more than i thought there'd be

hallways were dirty, kids playing in hallway

lobby is amazing along with the bar and they have a great gym and pool

no quick breakfast option; $75 pet fee; a policy that

was traveling with my pet. minimal pet fee and everything was great.

the pet fee, the incidental deposit fee and i never received a folio

price includes parking

out kids love the pool, while moms love its proximity to the outlet mall

complimentary breakfast was not the best

was worried we would hear the noise of all the kids staying for tournaments, but it was quiet

fact that the pool and hot tub was always packed with kids didn’t even go cause the kids wouldn’t stop screaming and

kids loved the pool and the great breakfast

everything else was top notch, pool, breakfast, gym, room... great money for value

the gentleman who guarded and organized the pool was also fantastic

options for breakfast, enjoyed it it was light and filling, we wish the pool was opened but another

nice location and a lot of good restaurants nearby. well equipped gym. nice and modern rooms.

it was great, love that it was pet friendly. clean. the pool was amazing.

the breakfast food

laundry facilities were very good

on site laundry. tv in each bedroom. front desk attendant was exceptional!

i should buy towels in walmart and wash it in laundry

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room guests can use

laundry facility was not friendly for the guest stay short days

it was very clean and love that it included breakfast and laundry services

breakfast was eclectic but also tasty

excellent room layout and great kitchen. spacious bathroom.

breakfast was hot and tasty

the little extras, breakfast, laundry, little store

friendly and accommodating staff, amenities like the pool, breakfast was excellent

i liked that the gym was separated into 3 separate work out areas

the route from the pool back to the room was a bit confusing.

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom, housekeeping request being fulfilled

the breakfast, the room service & ambiance

didn’t get to have the breakfast we paid for because we couldn’t find where to go

the breakfast was awesome

we had been to the bar previously and that made us decide to stay here

loved the bar and other communal areas

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for delivery and big tips, which we were completely

cafe boulard has a delicious lunch menu and room service for breakfast was fast and very good

one small recommendation is to think about building a finish sauna in the large spa area.

temporary gym is poor.

i was being picky, the room service food could be elevated a little bit

the spa area and the pool

food at room service was mediocre.

only downside is the pool was closed for renovations but they did upgrade us to a luxury room so it made up for

one of the best hotel gyms i've seen attention to detail

gym was underground i

the spa was phenomenal

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

amazing location pool and spa nice bar and nice restaurant room valet service good

people super kind they gave us very early check in room very big and clean

everything, a wonderful relaxing time. the bar staff just superb

no power bar or electric outlet to connect all our electronics

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there was a fridge and a microwave

we had to request washing up and drying cloths for the kitchen sink

of small inconveniences - very little space in the kitchen to place anything, no power outlets close to kitchen table, a bit cold (but understandable

i would’ve liked victorias mansion to post laundry hours and how you can get your laundry done

kitchenette was really just microwave small frig and coffee maker

breakfast was great

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

design, atmoshere, breakfast, comfortable beds, fitness center, location

breakfast way delicious, especially the sour dough pancakes

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

appreciated the doggie gift bags and no additional pet fee

wine bar - 5-6 pm daily; coffee bar from 7 am in lobby

decent wifi

staff, gym

have liked a room service menu in the room

i also really liked the rooftop bar and the breakfast dining area

breakfast was delicious plus having access to the rooftop bar was a plus

the rooftop bar is a great venue to relax and enjoy the toronto skyline

there the same day i was informed by customer service that the hotel was fully booked and no early check in which was fine until i arrived in my room and noticed it wasn t cleaned properly

is no mini bar, no breakfast and no room service

location and early check in.

nice and spacious room, good value for money, gym and indoor pool

the gym is a bit small but serves the

the gym and the pool were great for relaxing and our students had the best time inside the pool

the gym was difficult to get to and one of the worst i’ve seen

there was no toilet paper and no paper towels in the kitchen

but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils and appliances work well even some storage/ sandwiches boxes and a reusable ice

as shown (no balcony as previously advertised) broken toilet, broken dishwasher, filthy kitchen and floor, bodily fluids on blanket, no toilet paper, filthy dishcloths, cigarette smell,

location perfect. view amaizing. kitchen very good.

the kitchen is very well equipped, spotless, there is a washer dryer

staff from the front desk the concierge to bar staff evening cleaning staff was so friendly when we past them in the hall, we have stayed at

nice place to stay in downtown toronto gym, sauna, pool and jacuzzi are good

they also have a family zone that has an arcade , swimming pool , laundry , and a play area for younger kids

laundry available ($3 for wash and $3 for dryer per load) good facilities for kids

laundry facilities would have been a definite plus

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of the stay wait was about 1+ wait for bf

great location, staff, laundry room for guests, they made usa feel like home

some gym equipment required a peleton login to use

actually didn't have the breakfast, i just didn't have time

nothing actually bad but the gym could have some more equipment

we were given early check in and a little extra time to check out which was so helpful for me as a disabled guest

was no room service

an excellent overnight stay here to escape my kids/house and it provided everything i needed: a clean, quiet, lovely space to relax

my son used the gym facilities

liked the hotel restaurant to be open but enjoyed going to the restaurant around the corner for breakfast

they loved the rooftop pool

easy to pay with cash... location... rooms... ralph in the bar was excellent...

ds are 5 and 7)

we were charged a service charge at breakfast even though the kids were eating at the

staying at the marriot eaton center i consider myself a loyal customer meals are expensive and breakfast is delicious but the prices are sky high

a bonus was having a guest laundry

a massive shout out because i explained that i was there for a wedding and needed an early check in and they were able to fulfill my request, i will definitely be staying there again

love the breakfast buffet and the staff that works they are very professional very friendly and engage with

for family day, they kindly provided toys and cookies for the kids such a thoughtful touch

wifi was difficult to connect and very slow

only thing we had a problem with was our room service

we were allowed early check in

if i had to pick on one thing, it would be wifi speeds, but it is enough to do video streaming for 2

good location , very friendly staff especially the cleaning and kitchen staff

view from the 10 floor, and very quiet, a great breakfast, we will come back again

just the wifi connection, confusing

they signed us up to their rewards scheme for free so we had access to their free wifi

kids were gutted upon arrival as the pool was closed and there were also a lot of renovations which

is a kids' gaming room, but this turned out to be rather simple

the pool and gym are great. awesome view of cn tower from our room on 37th floor

room service was very fast and the bar on the 31st floor had great cocktails

great swimming pool. fitness center is ok, but with outstanding views

not professional at all you can call several time and wait lot of hours to have what you need on room service like water tea etc they refuse automaticly early cheik-in and late check-out will

facts : i arrive with my two kids after

the kids loved the tv embedded in the bathroom mirror

though a laundry service is also available)

allowednfor an early check in and even upgraded our room for free

were upgraded to a junior suite with view of the city staff were lovely and very helpful room service menu very good as we arrived after

wifi was really bad. i had to use my cell service instead.

laundry is a little pricy but apart from that all good ud83dude0a.

the location and the room service

large room with double queen size beds. great quiet location with view of swimming pool

kids loved the pool it was very clean and modern rooms

room service rates were expensive.

big size and clean room. amazing swimming pool. the gym was good.

i didn't get a chance to experience the spa or the lounge, but i hear they are both

pool, sauna etc

kitchen facilities were really handy when travelling with a toddler

ey also have happy hour from 4-6 with lovely staff), breakfast service from aroma, an open gym (with a pelaton) all while following covid restrictions when so many other hotels (and airbnbs)

clean hotel staff friendly on check in, rooms were great with laundry facilities nice comfortable bed and full kitchen facilities, we didn’t have great view

we were able to have both an early check in and a late checkout, which really helped and us with our stay in toronto

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra charge and recommended a tour to niagara falls

was comfortable, easy to access the eaton center and i was able to enjoy early check in on arrival

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in which was greatly appreciated

information about spa pricing etc even though when booking a selling point is the spa

room service was fabulous too, lots of choice, amazing quality & arriving promptly

staff - from front desk to valet to room service were exceptional

pecially the bathroom), and the location was great

massage in the spa was great but overpriced in my opinion

great location, friendly stuff, gym, sauna and pool, water bottle refill stations

good coffee :) a special mention to sherif for his great kindness and for giving me access to the gym showers after checkout, so i could freshen up before a very long flight

gym looked nice - next time

pool was great but the breakfast is amazing, all the staff are friendly and the beds are soft

not offer room service for food, some rude employees in the reception, cleaning in the bathroom