pool

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

wifi didn't work and the room was very small for the price.

little noisy at night with the bar close by, but other than that i have no complaints

room service was very off schedule

we loved the food and our waitress at the met bar and grill

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

there is a bar and restaurant downstairs which was convenient

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so patrons can get loud

hotel - great staff and next to their bar with a beer garden

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

nice room,including breakfast. worth the price.

breakfast was good

the breakfast was delicious

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

great breakfast, great room, clean. perfect for a business trip.

the breakfast was one of the best free breakfasts we’ve had in any hotel/motel

breakfast was excellent.

it was stated that the room would include a kitchen, kitchen ware and stove top but our room did not have any of these

bedroom, very nice staff, good breakfast, around 5 minut walk to the station royal oak of the skytrain

laundry faculties included in the suite and they supply soap

it has a kitchenette which is nice to have if you have small kids.

we got a free upgrade, but i think we must have because our room had a separate living room and a kitchen

spacious with kids,good location, laundry.

large room with kitchen, helpful staff

pool needs a little cleaning.

i wish the pool has been open.

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

very clean with great restaurant and outdoor pool

pool and fitness center

outdoor heated pool on rooftop deck overlooking metro and busy street was cool

never used the pool or gym, but all looked very good

very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

heated pool was nice and warm, but a hot tub would be great to relax in on the pool deck as well

never used the pool or gym, but all looked very good

no time to use the pool etc as only there for 2 overnights

fact there was parking in the garage, the smoking area outside the 2nd floor bar and the bartender

gym timing was poor and no appropriate office space is available

the gym was on the smallish side

bedroom slippers, robes, poor quality toothbrushes, coffee bar that did not make good coffee and bottled water was provided only once and not daily

pool was closed due to covid

the gym is well-equipped and spacious

excellent complimentary breakfast

coffee at breakfast was very very poor. yo weak

friendly staffs, good room size, full kitchen utensils, and cleanliness

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

bright and sunny. friendly staff. relaxing swim in the pool.

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

the gym was clean

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

the kids loved the waffles

no swimming pool… but in front of a public swimming pool and health center.

pull out bed was horrendously uncomfortable the kids hated it so we pulled it on to the

i like that there was an amazing swimming pool across the parking lot for the kids

one of many instances was when i was doing laundry and needed change to complete the drying process

i like the free parking and the rooms were nice.

the free parking was such a great perk too

location, free parking, attached casino, free coffee

i did not have breakfast. i wish it was open later. the location was great. super convenient

the on-site casino, everything seemed new, was very clean and well maintained

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

we missed the pool

laundry available on site. people are friendly.

105 was noisy due to closeness to laundry rooms

i needed to park a truck and trailer and it was hassle free allowing me to occupy

also when i was looking out the window over the parking lot i could not help notice a huge garbage bin full of garbage not a pretty site

spacious room, super clean, huge free parking

lots of room. great parking.

pool being heated and open

its clean, and room are spacious. my kids loved it.

breakfast. self serve laundry shuttle to airport microwave in room.

wish there was a little breakfast something, but i know it is covid

sad the pool was closed. my kids were hoping to swim

free airport shuttle, on site bar and restaurant, comfy beds

staff were very friendly and accommodating, with early check in and late check out

great location and great shuttle service

pleasant fitness center and hot tub

shuttle was great

they also have a free airport shuttle

did have a microwave for guests but it's in the laundry room

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

wifi didn't work

room service is poor , no supply like bottle water etc, facilities looks old and not clean for long

hotel water slides (not a water park), this was the most fun and thrilling we ve experienced

shuttle to and from the airport

the gym is lack of equipment

shuttle, comfortable bed, quiet, adjacent restaurant excellent, pleasant responsive

property has a pool and fitness area

outstanding stay. highly recommend the loft room. 2 level with kitchenette. excellent staff.

the other thing was that the online room service didn't work for me, so i had to go downstairs and order and bring it up again

love the daily breakfast, the gym and the available laundry machines

airport, complimentary breakfast, 24/7 coffee and tea at the lobby, spacious and well equipped gym, well designed room, comfortable bed, helpful

walking distance to river rock casino

it was clean and easy to get to. airport shuttle. late check out!

near the airport with shuttle service

there's nothing near the hotel for the kids

charged $30 for a 45 minute early check in when our room was actually ready

early check in and late check out

no laundry facilities

very friendly and were able to make accommodations for early check in

we had amazing deal as well even with pet fees

such as a deposit and pet fee, even though i told them in my reservation that i was bringing a pet

the pool was closed on our second night which was disappointing but out of their control.

breakfast could use a few more options such as cream cheese for the bagels

spent two nights there with my kids and a our (big) dog

tjesesk chair needs some tlc we couldn't order room service

room service was perfect

the wifi was very slow

didn t have a bar area open where you could sit without being in the casino

the pool and hot tub- there is a slide for kids, the gym is good not amazing but clean and quite a few machines, very relaxing

liked the fun colors of the room, the cleanliness, the spa like bathroom, etc

loved the 24 hour gym and beautiful heated

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

the roof top pool and hot tub are dreamy and the perfect temperature for an evening swim

staffs were very nice and got the room ready by early check in time

pet friendly and no pet fee

have to be part of the rewards system to get onto the wifi

the hotel runs shuttle servic to yvr every 30 minutes

the gym, swimming pool

great rooms, good room service

i hope you could have a laundry room

to the port and don't want to have to schlep your luggage any real distance, arrange for ship shuttle

easy check-in and arranging for shuttle to airport

no fitness center

the wifi

loved the location of this hotel, free airport shuttle, location, comfy beds, friendly and helpful staff and amenities

airport shuttle was a wonderful service and it was on time

booked it specifically because it had a pool

it because it had a shuttle, but unfortunately they were on strike

to airport with free airport shuttle

the shuttle to take was the hilton shuttle and no one told

i didn't like the fact that i couldn't visit the pool area and gym. ud83eudd23

advertised as having a shuttle service to the airport, but did not

and amazing bathroom, convenient parking, great location, friendly and professional staff, nice gym and pool, overall a wonderful stay

location & staffs were great! airport shuttle is superb to use!

shuttle from the airport was running on a reduced schedule so we did need a taxi from the airport

eak for breakfast

large room with fridge. good shuttle service

can't believe that in this day and age that you don't have free wifi in the rooms

free shuttle bus from/to the vancouver airport.

gym was bare minimum. a little dated. a bit pricey

you can rent space to leave your car and shuttle/taxi to airport provided by the hotel the cafe had very good food and service was

to the airport, beautiful views of the marina and mountains was very nice, and a great top floor gym with nice

very clean and modern. great location right next to airport and free shuttle.

comfortable beds and pillows, tub, indoor pool and gym, close to yvr airport and richmond restaurants

breakfast is good for a complimentary breakfast

location and great service and the parking is very good

nice large check in area, excellent parking facilities and nice gym area.

as we need to use a handicapped parking spot, two spots are not enough

we have side access to parking

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

laundry

location, kitchen

gym couldve been open before 7,no hottub.

stayed in a suite which had a small kitchen which was handy during the week we had to be out of our home for some restoration work

wonderful staff great gym and restaurant

the small kitchen was good although it would have been good if a hot

cleanliness, service and breakfast

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free stamps

in the price is included the breakfast but the response say no and the gym too

the pool was always full with kids having swimming classes.

same selection of continental breakfast during our stay, wi-fi cut in and out a little bit.

we had use of a full kitchen if

quite a quaint little house, very clean and welcoming with a shared kitchen and living room with a tv

it’s a house that the owners have divided up entirely for guests so you have access to the full kitchen, dining and living room

kitchen had everything to cook and the place made me feel very comfortable and at home

access to a full kitchen allowed us to cook our own meals

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

to local restaurants, golf courses and highway

upgraded to a suite. plus they accommodated my request for an early check in.

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

everything you need is a walk away laundry facilities right there on the property reasonably priced

was super friendly and chatty, was also very helpful when we had to do our laundry

affordable option in a convenient location for our needs. laundry was nice.

cheapish. laundry facilities.

laundry facilities, great managers!!!

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service with dog-friendly meals, which was a great relief

the ambiance, location, newness, view from the upper floors and gym. they are all great !

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

gym, location, room view. concierge excellent.

with not enough signage to say what was hotel parking, and who seriously still charges for wifi

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

xed up a room service order), didn't have a mini bar.

free breakfast offered was for in room dining

room service was excellent

really enjoyed the spa facilities and outdoor jacuzzi

hot tub and pool area had good hours and the kids loved it

me formal) and they were loud as teenagres are apt to

bathroom, given the price expected better, no fridge in room, restaurant decided not to provide room service not sure why and front desk was

wifi didn't work the best in the room that it

needed early check in

the gym isn t really a gym, but the place is great and staff were friendly and helpful

needed a laundry to walk next door to another hotel was a little hard

we loved the spa on level 2 after a day of

they could not accommodate any late check out at all. not even 30 minutes.

running and screaming kids in the hall were constant and it isn't recommended if you are looking for a romantic quiet

the location, the pool, the wifi, the spacious room & the staff

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

the common usage areas like the pool, laundry, gym are very accessible and well maintained

we loved that complimentary laundry room

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

comfortable bed and quality kitchen facilities

excellent kitchen facilities with high quality fittings and crockery

the kitchen was well stocked

has washer and dryer and well equipped kitchen

had a lovely indoor pool & spa area which we unfortunately didn't make use of

great to have laundry available on every second floor

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

and late check out

guest laundry every 2nd floor is a bonus for travellers staying over