laundry

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

access to a full kitchen allowed us to cook our own meals

kitchen had everything to cook and the place made me feel very comfortable and at home

it’s a house that the owners have divided up entirely for guests so you have access to the full kitchen, dining and living room

comfortable. cleanliness. well appointed kitchen.

full use of kitchen if needed

very surprised at the kitchen and supplies

location spa suite

there room was clean and loved the kitchen and large bathroom

the view, the room and the spa tub were amazing! my favorite hotel so far!

location, very large comfortable suite with kitchen and family room and wonderful staff

food bar and spa great.

we tried for weeks to book a dinner at packers bar and were never sure because the systems defaulted to other carriers

over 2 hour wait for diner with 2 kids

the size of the room was larger than other hotels which worked out well because we had two kids with us

the kids loved the pool and the trail along the beach

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free stamps

spa tub room was very wonderful. location is good. clean room.

wish there was assorted breakfast on different days, same thing all 3 days

in the price is included the breakfast but the response say no and the gym too

warm pool and hot tub were nice (though the hot tub didn't have jets)---it was nice for the kids to swim in the pool and enjoy that

everything you need is a walk away laundry facilities right there on the property reasonably priced

cheapish. laundry facilities.

affordable option in a convenient location for our needs. laundry was nice.

laundry facilities, great managers!!!

was super friendly and chatty, was also very helpful when we had to do our laundry

no pool

pool or hot tub carpets real out of date there was coffee but no sugar or milk when we opened the

no pool. weird vinegar smell in elevator. train was very loud at night.

accommodating. allowed us early check in

the pool was great, my granddaughters loved it!

one of many instances was when i was doing laundry and needed change to complete the drying process

easy parking, good breakfast included. good location for access to the highways.

great location, close to restaurants, fitness facilities and attractions

quiet nice pool

clean and spacious room. delicious and frequently replenished breakfast buffet. affordable rate.

no complaints, except the kids running down the hallway in the morning

laundry in the hotel was great.

breakfast was nice, accompanied by excellent service

front desk staff. kitchenette. restaurant

the gym was small and felt confined

feel that the pictures on the site for the rooms did mislead me a bit - mostly the kitchenette and living room

was a suite with a full kitchen which was what we booked and needed

close to the hwy pool and hot tub and gym !!

gym couldve been open before 7,no hottub.

kitchen in room could use more supplies, bath soap bars way too small, no music in lobby.

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

to local restaurants, golf courses and highway

upgraded to a suite. plus they accommodated my request for an early check in.

had a free upgrade to a kitchen unit and were very pleased with the design features of it

in restaurant very friendly and attentive walking distance to shopping and other dining lovely pool and fitness

modern renovated room. excellent gym facilities. staff kindly gave us late check-out.

the room is so clean, the swimming pool and hot tub is warm and cozy.

pool needs a little cleaning.

noisy, drunk people and kids screaming could hear through walls, woke up

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

bright and sunny. friendly staff. relaxing swim in the pool.

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

they also had a swimming-pool and a hot tub

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

was able to get an early check in which really helped out as i needed a place to work from for the day

it came with a full kitchen and insuite laundry which was great

was great and with a two year old, having the kitchen and a requested later room cleaning allowed our baby to keep his sleep scgedule

laundry was also in the suite which was nice

great having in-room laundry facilities and very close to shopping, groceries, liquor store,

the breakfast was delicious

nice choices for breakfast, counter staff very helpful and friendly

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

very comfortable room and bed. provided breakfast with sufficient food choices.

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

position right on the river, comfortable bed and good quality linen, a well equipped gym with free weights, sauna and spa, and a 24 hour ice machine

little noisy at night with the bar close by, but other than that i have no complaints

not clean rooms and did not advise in advance of this or the closure of the pool

there were several good quality eating places: restaurants cafes and bar only steps away, the sky train and cinema were a 5 minute walk

ask for room facing away from quay, as the bar facing east-side of hotel have loud live music

there is a bar and restaurant downstairs which was convenient

was a bar downstairs and we were above it

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so patrons can get loud

nice good old placecwith a bar and unique patio

we loved the food and our waitress at the met bar and grill

excessive pet fees, unreasonable and a money grab.

hotel was advertised as pet friendly but didn't mention an extra $20 pet fee would be added to our bill for our 10lb

were very comfortable, our only complaint would be the pet fee

great room and breakfast!

room space & gym & location

person with luggage cart - too hard to get in door at parking lot - need wheelchair button

also when i was looking out the window over the parking lot i could not help notice a huge garbage bin full of garbage not a pretty site

is via a separate turnoff from the highway, i found this confusing as the access into the parking lot uses a different turn off

facilities, staff, gym

pool was too busy

ample parking outside

they did make accommodations to get us early check in which was very nice

look right out to parking, would be so lovely if they were tinted so you could open the blinds

clean!!! and very good breakfast

only complaint is minor and that was the hotel not having towels available at the pool or hot tub when i used them

all the desk could do for us was wave the pet fee

kids loved the pool

value for money - very friendly and helpful staff - good continental breakfast - great waffles - kids love the

breakfast

everything was very clean. staff was very helpful and breakfast was excellent.

decent breakfast and the fitness studio was enough for basic.

the clean room, warm pool for the kids and delicious breakfast.

staff was helpful and friendly and breakfast was

clean, close to all our needs and good breakfast! great value.

gym and breakfast

the horrible toilet paper and breakfast was very minimal for the level of hotel

beautiful place, good breakfast

the breakfast was terrible

breakfast didn t have great options and the coffee and hot water carafe in the lobby were either

the breakfast had great options

staff, clean air-conditioned rooms, a swimming pool and a free breakfast

only complaint was that the pool ended up being closed and that was the main reason i chose that particular hotel

location was walking distance to metrotown, the breakfast was very yummy with lots of choices, anywhere from scrambled eggs to waffles and fruit

hot breakfast was great- friendly staff, nice food options

sad the pool was still closed

were able to park our van and trailer right outside our room so we could keep an eye on

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

outdoor heated pool on rooftop deck overlooking metro and busy street was cool

very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

roof top pool was a lovely accommodation for the kids as well

kids were disappointed because they wait for long time with the hope they

going restaurant and bar facility

no time to use the pool etc as only there for 2 overnights

gym facilities adequate for a great workout

the location the pool/hot tub the bed in the room

pool was closed due to covid

good breakfast in the lounge next day

i really liked the breakfast area and that choices that were presented.

the gym is well-equipped and spacious

enjoyed the indoor pool and hot tub

did not charge me the pet fee since my dog is a medical service dog

very freindly otherwise and the rooms were nice for the price and were willing to let us have a late check out

pleasantly surprised by the mini fridge and the microwave in the room and also that there was a pool and hot tub available, laundry machines and there was a truck stop open 24 hrs and even a taco

laundry room needed care only one appliance was working

room was very budget friendly and featured newly installed hardwood floors, laundry, pool and short commute to the nearby bus station

laundry breakfast staff shuttle

breakfast was lovely

free airport shuttle, on site bar and restaurant, comfy beds

laundry was very helpful

they saw i had two kids with me and they ignored and couldn’t help

of space free popcorn in the lobby onsite laundry facility, $5 for washing + dryer + detergent kids love the jokes about

also facilities were of a very good standard, and the room having a kitchen

pleasant fitness center and hot tub

in the room that makes a lot of noise if turned on nothing to do around the hotel, two bars and a fitness, thats

perfect location and everything we needed for in the kitchen is all provided. awesome!

friendly staff - they were able to accommodate an early check in.

qr code didn t work to view room service of hotel facilities

was polite , kids had a blast with the slide

access to wifi wasn't easy. bed was ok.

i called ahead to make sure the airport shuttle could get us to our early flight

the free parking was such a great perk too

loved the casino in the same building

hot tub is outside and the water is not very hot, but the gym is very good though

breakfast at the bistro was delicious and staff were friendly

we ended up eating in the casino

we had amazing deal as well even with pet fees

such as a deposit and pet fee, even though i told them in my reservation that i was bringing a pet

pool and jacuzzi

all-day water and coffee, microwave to reheat your food, and if it weren’t for covid, pool and spa would have been available

pool area was slightly small but good value for money

gym, hot tub etc

staff were very friendly & accommodating allowing an early check in

shuttle, comfortable bed, quiet, adjacent restaurant excellent, pleasant responsive

staff who go out of their way to address your wishes, has a moxie's bar & restaurant, and close to airport

gave us a free upgrade to a king suite that was 2 levels with a kitchen

e to strike)

for shuttle to/from airport, despite ad for free shuttle

no airport shuttle, no slippers

for taking the sky train to the waterfront and for getting to the airport fairly quickly via the shuttle provided by the hotel

i didn't like the fact that i couldn't visit the pool area and gym. ud83eudd23

hotel shuttle a great perk getting to airport

the provided breakfast was excellent, with a multitude of choices

super friendly staff and great free breakfast in the morning

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

that it was convenient and that it included breakfast. i also liked the gym.

staff at reception, cleaners, laundry operations, our beds, breakfast & proximity to airport

not take advantage of breakfast as it did not start until 6:30 hard for early flights to take advantage of

bathroom smelled like pee, the room was feeezing and smelled weird -my kids said like boiled carrots the breakfast was limited and every baked good was so dry

the breakfast was one off the best if not the best in our 2 months travelling canada

ask too many questions… not close to convenient stores - 7eleven 10min walk for the closest late check out is charged at full additional day rate shower a bit tricky to

luckily, the bartender kept the bar open for us

airport shuttle

free airport shuttle and close to airport. good sized family room. pool open in march!

- no shower gel which meant getting out of the shower when wet to get a bar of soap

to airport with free airport shuttle

breakfast was fabulous - enough for leftovers at the airport

gym and cleanliness

though at that hour we couldn't see much of anything

wifi is reliable

gym well equipped

had our stay been longer we would have used the fantastic kitchen

stayed in a room in the back of the complex, so it only had natural light coming into the lounge/kitchen area

our room had so many amenities including a washer and dryer, full kitchen with utensils and glassware to use, a nespresso, dining area and living area

beautifully stocked kitchen for anyone who wants to do their own cooking while staying

very good supplies in the kitchen