there is a bar and restaurant downstairs which was convenient

a bit too noisy in the wee hours from the bar downstairs.

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

hotel - great staff and next to their bar with a beer garden

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

no pool or breakfast.

room service was very off schedule

room service was incredible, the view was magnificent and the hotel itself was very modern and

be getting a little dated, old wallpaper starting to peel off, rusty taps in bathroom was always room service garbage on floor in hall by the window, maybe a garbage bin there would help

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

nice room,including breakfast. worth the price.

breakfast was good

the breakfast was delicious

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

great breakfast, great room, clean. perfect for a business trip.

the breakfast was one of the best free breakfasts we’ve had in any hotel/motel

breakfast was excellent.

it was stated that the room would include a kitchen, kitchen ware and stove top but our room did not have any of these

bedroom, very nice staff, good breakfast, around 5 minut walk to the station royal oak of the skytrain

bed comfy, room good size, good blockout curtains, decent bfast included, gym & pool too, staff friendly too

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

the staff, location, cleanliness, breakfast and pool

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

view from the window, breakfast, location, soundproofing, outdoor pool

our kids very much enjoyed the quality of the tv’s and the outdoor hot tubs

bedroom slippers, robes, poor quality toothbrushes, coffee bar that did not make good coffee and bottled water was provided only once and not daily

going restaurant and bar facility

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

after a 7 he drive a mini bar would have been appreciated

of room in suites, kids loved it, it was like a full size one bedroom apartment with all the amenities

of parking, the room was with a kitchen and living room

great having in-room laundry facilities and very close to shopping, groceries, liquor store,

it has a kitchenette which is nice to have if you have small kids.

bed needs to be replaced i ask for 3 blankets to put on top to make it more comfortable for the kids

we had a kitchen that was useable

the customer service was great. we loved the room, pool, gym and continental breakfast.

excellent complimentary breakfast

room is clean, quiet, has a kitchenette although we did not use it coz we only stay for a night

the room itself was clean, modern and comfortable and the kitchenette provides the flexibility to make simple meals and/or warm up food

whirl pool didn't have jets regardless of the hard work staff did trying to fix it

noisy, drunk people and kids screaming could hear through walls, woke up

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

i wish the pool has been open.

pool needs a little cleaning.

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

bright and sunny. friendly staff. relaxing swim in the pool.

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

the gym was clean

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

no pool for the kids, they were disappointed

the free parking was such a great perk too

this property is also known as the grand villa casino

ose to other things), free parking, free wifi, good thermostat

our room must have been close to pool as we could hear kids and yelling and screaming.

fitness room amenities

the pool hours could be open longer.

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

i needed to park a truck and trailer and it was hassle free allowing me to occupy

front desk helped with directions to the downtown, and on guest laundry usage

it needs a pool.

no pool although it was mentioned on their hotel page. it was a disappointment for my kids.

clean and spacious room. delicious and frequently replenished breakfast buffet. affordable rate.

breakfast was okay . the location is convenient. front desk was really nice.

lots of breakfast options than i expected

room, comfortable beds nice crib for the baby washer and dryer was very useful a nice gym very nice staff, helpful with pleasant attitudes and having a

loved the restaurant and laundry facilities and the ease of check in and out

they had a guest laundry which was great

evening meal in the restaurant was excellent and the breakfast buffet was all extensive and top quality

fitness room, free airport shuttle, early check in, white noise machine

ud83dude44 *noisy air conditioner but my kids loved that because it was like white noise all night

kitchen/living area

he allowed a late check out, to accommodate my later flight the next day

my kids are happy to see that

they also have a free airport shuttle

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

were comfortable, location was ideal but the best part for our 7 grandchildren was the pool and waterslide which was used and enjoyed daily

great bar and dining at night

great pool that my kids really like it

no room service late at night.

rooms were gross, out dated, wifi wouldn't work

large balcony overlooked a lawned area and the pool, although the pool was closed in september and covered

convenient location to overnight on road trip, ample parking, easy to get to ferry next morning.

ceasar salad , huge and very tasty , the staff are all friendly a d seem happy - loved the pool and hot tub- great view from it , very clean

late room service available.

the gym is lack of equipment

shuttle, comfortable bed, quiet, adjacent restaurant excellent, pleasant responsive

property has a pool and fitness area

outstanding stay. highly recommend the loft room. 2 level with kitchenette. excellent staff.

the other thing was that the online room service didn't work for me, so i had to go downstairs and order and bring it up again

love the daily breakfast, the gym and the available laundry machines

airport, complimentary breakfast, 24/7 coffee and tea at the lobby, spacious and well equipped gym, well designed room, comfortable bed, helpful

walking distance to river rock casino

it was clean and easy to get to. airport shuttle. late check out!

near the airport with shuttle service

there's nothing near the hotel for the kids

charged $30 for a 45 minute early check in when our room was actually ready

early check in and late check out

no laundry facilities

very friendly and were able to make accommodations for early check in

the pool area was nice and spacious. the food selection was great.

room was facing the sky train station and was noisy, as well wifi in the room was terrible and had to use hotspot

the hotel/resort was great, the casino was very nice, and the food at tramonto was delicious

food in the casino restaurants, wifi blocks all kind of access

the pool is large and with a water slide that keeps kids entertained for ages

quiet, and clean, and a very convenient location for us (we had a function at the golf course that's just a few minutes away by car) (+)was close to the wedding venue at pitt meadows golf club

breakfast is good for a complimentary breakfast

kindly thought of, breakfast was wonderful for our family with many choices even gluten free, ev charging, comfortable beds, pretty quiet even though on busy

comfortable beds, clean bright atmosphere and free breakfast

look right out to parking, would be so lovely if they were tinted so you could open the blinds

return shuttle to the airport was very convenient

restaurant on site, late check out and free shuttle! staff very friendly and helpful!

the grill bar so handy food

no fitness center

free airport shuttle!

such as a deposit and pet fee, even though i told them in my reservation that i was bringing a pet

we had amazing deal as well even with pet fees

facilities with a pool and hot tub, nice gym, laundry, and vending machines

everything i needed and wanted (drinks station, breakfast, gym, room size, bed, blinds, bathroom, thing to put suitcase on, coffee machine with decaf, wifi)

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking space available, staff were very polite n

comfortable bed, salt water pool, new gym equipment

the pool, hot tub and gym facilities are awesome and have a great view of the city

free shuttle, comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top

food for kids on the bruno menu but i asked for plain pasta and they did do it for me but if it says family

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

pet friendly and no pet fee

friendliness of the staff upon entering the airport shuttle until the checkout process was complete was exceptional

the staff was wonderful and the pool was great

bed was comfortable, view was awesome and the gym was also nice

we offer accommodations that include breakfast.

casino close by. 24hour convenience store, 24 hour gym.

room service was excellent as well

aning 30 minute wait or longer and insufficient space to eat

staff, the room service, size, view, location, in room espresso coffee, bed, washroom design and

gym was great, customer service top notch, very clean

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

location, walkable to downtown -loved the hotel, modern and edgy feel, some great restaurant and bar choices too and friendly staff

have been nice to have a small bar bridge rather than the bulky blue container

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

ablusions were aesop and mini bar used had great local gin.

and that the gym is closed on the weekends

loved the remodeled pool area

wifi is slow but all good

my check in was around 4 and i arrived at they property at 11 am and i requested early check in

stayed for 7 nights in sandman downtown with my wife and 2 kids

there wasn t anything missing, from wine glasses, to a curling iron, to bathrobes, great wifi, super comfy bedding and pillows

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

excellent location. within walking distance of stadium, casino, robson street.

great room service

staff are all very friendly - reception, housekeeping, restaurant and jazz bar workers

comfortable beds and pillows, tub, indoor pool and gym, close to yvr airport and richmond restaurants

a playroom in the lobby, meal choices (limited for kids under 2-3 years)

kids enjoyed the pool after long flight

gym

shuttle operating so we were given a taxi voucher

my kids also loved the pool

the kids enjoyed the pool and it was in a great location in the city for my meetings and for dining

the gym could have been better equipped :)

pool was perfect for the kids to relax in after a long day

pool and spa very well maintained

has washer and dryer and well equipped kitchen

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

comfortable bed and quality kitchen facilities

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

rooms are spacious and amazing with a kitchen and many utensils

the location and the swimming pool

wifi was good

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

flexible on permitting early check in and late check out

we had a large room , the kids had twin beds in another and there was a large living room with tv's in all rooms

booked it specifically because it had a pool

room, a tad costly, but made up by the shuttle service to yvr that operates twice hourly all day and night

one bar staff at night who struggled and then was irritable when additional staff gave some support

complimemtary airport shuttle available 24 hrs which was very convenient

no mini bar provisions and shop in hotel did not even have popular soft drinks like coca cola

the shuttle to take was the hilton shuttle and no one told

the shuttle problem and the price was ridiculous

and amazing bathroom, convenient parking, great location, friendly and professional staff, nice gym and pool, overall a wonderful stay

location i have stayed here before not having shuttle service added $60

shuttle service, excellent location near shops and restaurants, and an extremely helpful and

tchen/laundry), service

the outdoor hot tub/pool and great 24 hr gym

we had requested an early check in time and were pleasantly surprised that they were willing to honor that request

jacuzzi was lovely and pool relaxing

nothing here not to like. lacks a hotel bar but there's a very decent pub across the road.

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

room service not too attentive to request

the breakfast was good and the restaurant inviting

noisy from bar at the corner street

ere and how to access it etc)

many ground floor rooms have patios and direct access to the courtyard pool and hot tub

airport to hotel shuttle easy check-in process

the pool area needed a bit of maintenance and cleaning.

great location. pity the spa pool was closed

room service was also quick and quality of food was great

great little wine bar for meeting up with our local friends before a night out

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

were going to the early 1pm canucks game and had requested early check in if possible

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

we also had drinks in the on site sports bar which was

pool and hot tub was a great place to spend a few hours in the early evening (minus a few noisy kids)

lady next door complained of noise complaint at 9pm of my kids being excited and received a letter from front desk which was a

super disappointed in the gym

lobby bar has great views and good menu for a bar location

late night room service options.

location was great. kids chicken tenders from the room service menu were “best ever had”

not available until an hour after check in time, there was no accomodations made for us like a late check out or offering of drinks while we waited

pool was clean, only service lady at pool was disorganized and slow…

from the cruise terminal is excellent especially with early check in being available to

is great, the outside pool is always a hit/feature with the kids

really nice touches like high-end toiletries and fresh milk in the mini-fridge (either for kids or making coffee with their nespresso machine)

we didn’t eat at the hotel but had a drink in the hydra bar one evening - scottish lady on the bar was very helpful

no grab bar in shower.

the restaurant and bar is really good if you like mediterranean and seafood

after burning calories in the gym, eating sweet pastries is not ideal

gym is a bit small.

room was very clean and comfortable pool was absolutely nice and warm to swim in food from room service and restaurant was delicious

room service breakfast was pretty good

bed is comfy, wifi

the wifi did not work very well in the room i was in.

large luxury feel to the room and amazing spa with great massage treatment and pool

o lines), restaurants, has a large salted pool and gym, and near high-end stores

ds), had to go around the block

prophecy bar had ridiculous prices on several drinks that were offered to us

the bath was luxurious.. room service was elegant and everyone was lovely.