centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

breakfast was good

there was quite a bit of food was the free breakfast

overall, great place to stay. good nights rest. good breakfast. friendly staff.

nice room,including breakfast. worth the price.

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

hotel - great staff and next to their bar with a beer garden

we loved the food and our waitress at the met bar and grill

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

enjoyed breakfast delivered by room service.

room service only open until 10 pm on a friday night, parking had to pay for if the hotel owns the

wifi didn't work and the room was very small for the price.

the gym- a huge must for me was perfect

no pool or breakfast.

laundry was also in the suite which was nice

in suite laundry

it has a kitchenette which is nice to have if you have small kids.

we had everything we needed: the kitchen equipment, the hairdryer, the iron

also had in room laundry facilities

swimming pool and jacuzzi very wonderful

paid parking, non-functioning lamps in the rooms, small gym.

was disappointed the gym was closed

we were visiting for a wedding and it was a great stay with my kids

modern renovated room. excellent gym facilities. staff kindly gave us late check-out.

pool only got sunlight early in the morning and the hot tub was out of order

very friendly staff. the pool and hot tub also a bonus!

the pool was closed for renovation/winter which was not mentioned anywhere prior to booking and was

wish the pool was indoor

the attached bar and grill were very cosy, good beers and food good for

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room was clean (everything worked), staff were friendly and breakfest was quiet good and

sounded like kids running around late at night

breakfast was excellent.

a walking distance from a major shopping center, a dozen of restaurants and ethnic markets, a gym and a wholesale club store

staff, clean air-conditioned rooms, a swimming pool and a free breakfast

we didn't have breakfast

has big casino ,2 restaurants,and starbucks coffee

i did not have breakfast. i wish it was open later. the location was great. super convenient

not go to any of the restaurants with my kids

free safe parking

i also appreciated the attention to detail in regards to the suite which included a kitchen

hot tub and pool area is great as well

very nice hotel. everything was awesome. great gym, nice pool and staff were very helpful

the customer service was great. we loved the room, pool, gym and continental breakfast.

the gym is perfectly instaled with high quality machines

kids were disappointed because they wait for long time with the hope they

was charged a $30 early check in fee even though a room was ready

clean. comfortable. quiet. very helpful staff. got an early check in.

my kids didn’t eat the sausages which looked uncooked at the end of the microwaving and we had to

the pool and hot tub was not working due to the weather

rooms are clean but needed improvement like handheld shower, esp if you have kids and seniors

roof top pool was a lovely accommodation for the kids as well

staff and always in good spirits, pool was open until 10pm

gym is small but i start my workout early, so, no problem at all

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

fitness room amenities

the pool hours could be open longer.

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

i needed to park a truck and trailer and it was hassle free allowing me to occupy

front desk helped with directions to the downtown, and on guest laundry usage

of life, but this place gave a great ray of sunlight - we had a hoot with grandchild in pool, and the breakfast provided met everyone s needs

breakfast is good for a complimentary breakfast

liked the gym and pool

ds hang on them

on the main look right out to parking, would be so lovely if they were tinted so you could open the blinds

i like that there was an amazing swimming pool across the parking lot for the kids

breakfast menu could be upgraded

kids running around. noises from upstairs.

no swimming pool… but in front of a public swimming pool and health center.

pull out bed was horrendously uncomfortable the kids hated it so we pulled it on to the

the breakfast was excellent with lots of variety

friendly staff, excellent facilities, ie gym, pool, hot tub

friendly staff, excellent facilities, ie gym, pool, hot tub

cute little breakfast offered till 9:30am and a nice little coffee area offered till 10 at night

air conditioned kids enjoyed

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

kitchen in room could use more supplies, bath soap bars way too small, no music in lobby.

i like the space, the full kitchen and laundry

the small kitchen was good although it would have been good if a hot

close to the hwy pool and hot tub and gym !!

to local restaurants, golf courses and highway

upgraded to a suite. plus they accommodated my request for an early check in.

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

gym was great, customer service top notch, very clean

i loved the roof top hot tub and the open windows at the gym. the best hotel in van

i loved the number of ev chargers.

down side was no room service or breakfast till 7am, being early birds this is quite late for

the ambiance, location, newness, view from the upper floors and gym. they are all great !

30pm despite confirmation during check in that our late check out was at 9pm

hotel, fantastic staff, amazing location wifi is meh but didn t care cause everything else was great

loved the convenience of moxie's restaurant downstairs, great when you have hungry kids

bar downstairs and upstairs were both great with all staff being very accommodating and lovely, as

location great. provided early check in. put our team on same floor.

near supermarket loblaws and casino

the spa and sauna are also very great for travelers to relax

the gym and hot tub sauna looked nice and clean and new i would come back to use it next time

clean and pleasant and large room with fast wifi

did great; even let us park for day after checkout which was so helpful with kids

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

tho is new but very shabby bar lounge

went to honey salt for lunch and breakfast, and tried the viktor restaurant one evening for dinner

comfy bed, great burger ordered thru room service, very professional, helpful and friendly

small rooms, poor service

the place is excellent, clean, nice view, nice pool & hot tub, friendly staff

my kids love the pool

very accommodating regarding early check in, late check out and baggage hold

the heated outdoor pool is nice for the kids

the gym could be closer

the common usage areas like the pool, laundry, gym are very accessible and well maintained

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

we loved that complimentary laundry room

they provide complimentary bikes and water. the spa is very good.

pool and spa very well maintained

accommodated my requests, had early check in

pool was clean, only service lady at pool was disorganized and slow…

price of the food and drink in the bar was scandalous

i should have known when we were near the elevator but we were happy they accommodated our early check in after disembarking from a ship

enjoyed the pool and gym spa jacuzzi

rooms are spacious and amazing with a kitchen and many utensils

has washer and dryer and well equipped kitchen

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

excellent kitchen facilities with high quality fittings and crockery

the lodging is very roomy with a living room and a tinny kitchen

space and comforts, including a complete kitchen, new coffee maker with a large variety of coffees and teas, and a living room area with an

the suites are roomy and clean, the pool was very nice and the location is convenient to public transportation and

great to have laundry available on every second floor

flexible on permitting early check in and late check out

it was he perfect stay - including early check in and late check out

love the new ev charger’s for

gym not open on weekend

lovely hotel, comfortable rooms, great coffee, outstanding new gym.

gym with everything you need

were able to accommodate an early check in at noon due to flight arrival

the ability to sit in you bar after an event for a

exceptional professional and discreet room service daily

nice gym and sauna

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

fantastic room views and excellent breakfast, even during covid times! thank you to the team!

th bikes) for the kids

the complementary breakfast at the 20th floor + all day food and drinks icluded in the rate is really worth it

lunch by the pool was terrible relaxing

bed and pillows superb - gym facilities great

they were also able to accommodate our early check in request which was very

elevator took too long so we tried to take the stairs but the door to get on the pool floor was locked with keypad

room service .extremely slow response to our request. slow lift service.

ability to connect with someone for early check in

staff on reception were very helpful and organised for us to have early and late check out

is superb, the rooms are spacious and the facilities are excellent

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

room service was fast and food was fresh and delicious

entrance is small and crowded as there is a bar sharing the space with the check-in counter, so it has a lot of people at any time

ordered room service twice and am still thinking about their hamburger and truffle fries

the coffee shop and bar and the restaurant all offered great food and

didn’t sleep second night due to bar patrons outside/downstairs

a long fligbt there was a sport bar to relax and grab a bite to eat

were going to the early 1pm canucks game and had requested early check in if possible

flexibility for late check out

gym

attentive staff. good gym/pool. central location.

food both at the mosaic grille & at the bar & the convenience of the starbucks

and while quiet hours posted rooms on either side were very noisy with doors being slammed and kids being poorly controlled, sometimes the noise was such as to wake us very early in the

bar fridge in room

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area and felt safe - pacific center shopping area was within walking

the pedicure area in the spa was not appealing at all, it looked like just a cheap pedicure place

need better heated pool for kids

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area and felt safe - pacific center shopping area was within walking

no gym available

met our expectations, having pets is more than ok with a reasonable pet fee

spectacular view, friendly staff, immaculate atmosphere, safe and location, location, location

the staff at the hotel is super nice. the facilities are nice, including the gym.

adjacent room was real loud. kids screaming after 11 pm.

no wifi in our room but we were upgraded

the bed was comfortable. good wifi. good shower.

noisy from bar at the corner street

everything was so clean and breakfast at capo and the spritz was delicious

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

hotel does not have room service and it is a huge no.

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

the location the room the bathroom, very nice, with a shower like a swimming pool

how close it was and had a bar near by

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

all of the drains drained without pooling

looked at spa prices and breakfast prices and decided to go else where

bed is so comfortable and the spa is

really enjoyed the ambience created in the lounge and bar areas

the bar and suite we stayed in

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through the lobby

good size room and bathroom. great bed. guest laundry.

the only comment i have is that the pool was murky.

had a mini bar but also an extra fridge to store personal things which was great with kids

i also enjoyed their swimming pool

pool and gym also

we had a late flight and were given a complimentary late check out

surprise in her room: a dish of chocolate covered strawberries and 2 glasses with a note to call room service for a free bottle of wine

wonderful staff, great furnishings, great breakfast and drinks/ dinner at market by jean-georges

i am disappointed with the staff at the spa

just a personal preference, i found the wellness centre has more of a gym setting than wellness setting

gym was great and rooms very clean. staff was polite and location was okay.

ordered through room service was delicious and all staff that we dealt with were very friendly and accommodating

amazing we were up on the 10th floor been lower previously but both times views were awesome my kids went nuts they

i have also stayed at a nearby hotel and never had a problem receiving early check in when i have requested it at the time of

the staff also offered a late check out the next day when we had a late flight- great

a couple more options on the room service menu.

the bar on ground floor of hotel was also amazing with incredibly lovely staff and amazing drinks

oh and they had the best gym equipment in the hotel that i ve ever seen/used in a hotel

great bar / restaurant

great gym

every detail was attended to with care from assisting with our bags to meeting all our room service needs, even when we requested tea at odd hours of the night

location was excellent. it was very clean. good restaurants. nice pool and gym.

pool is a bar, can't swim afternoon weekends

all staff were great. very friendly. very competent. really good room service. spotless room.

we took advantage of the spa services and having a massage before checking out was one of my trip highlights

me price as buing new clothes), also parking service quite expensive,

great location. very clean gym and pools. checked vaccine passports and we will be back.

free wifi, free unlimited water bottles on request

very friendly, hotel very nice, the gym nice and i looked at the pool but we didn't have time to go in

woke up a few times due to screaming kids and jumping

had phoned prior to request early check in, we were coming from the island and we had a concert that started at 4:30

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

accommodating to late and early check in and out

only comment is there was no reply from hotel after 2 emails asking for early check in to leave our bags at the hotel reception as our flight arrived 7am

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined