wanted to use the pool, but we needed a swimming cap and flip-flops

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

the pool was amazing and the location too.

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

didn't have breakfast. but did have free coffee. excellent.

breakfast was good and all fresh

modern, immaculately clean, basement parking, breakfast available - and excellent staff

breakfast very good and plentiful. excellent shower and effective aircon

had breakfast for 5 euros each that was good too

good secure disabled parking, free wifi throughout and nice dog walking round about

the hotel wifi was fast and everything worked well

the fact we arrived sunday the restaurant and bar was closed

a late check out was 5 per hour also

we found the reception, restaurant and bar staff to be equally friendly, courteous and efficient

good facilities inc bar & brasserie style restaurant. very comfortable bed. excellent staff.

had room service as we were tired superb food and pleasant

breakfast was really good value for money

the room was also a nice size with a well stocked mini bar and large marble tiled bathroom

we enjoyed breakfast and coffee on our terrace in the morning, then had dinner in the hotels lovely restaurant

drinks at the bar were quite expensive.

location, clean, staff very friendly and helpful. breakfast great selection.

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

bar and restaurant on site, both available until 11pm

seating at bar table uncomfortable for evening meal

the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

wifi not functioning, no attempt to get it fixed

wifi in the room at all, staff overworked and consequently quite rude very noisy, what a

old fashion room. no wifi in the room. very expensive room, not worth the price.

poor breakfast and poor wifi

the staff were friendly and despite the global wifi meltdown checked us in efficiently

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

a slightly late check out was accommodated and luggage stored until my departure time

there appears to be a room service menu but no way to order as reception does not answer calls

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

friendly staff, early check in, comfortable room. very close to guggenheim museum.

no room service to order some food

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

everything is excellent. location, staff, clean rooms, breakfast, gym. very nice.

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

instructions to find garage and ev charging were clear

the gym was modern, airy, clean and very accommodating

helpful staff, very good free wifi, good breakfast, spacy room

no kettle in the room, breakfast too expensive, little kids pay the full price

the breakfast was really good too

great gym and work space

had emailed about early check in due to an early flight with a child

arrived early and were delighted and grateful to be allowed an early check in

great breakfast. very comfortable hotel, cool and quirky decor.

the breakfast not included.

the staff were excellent as was the breakfast

lots of lovely fresh ingredients for a lovely filling breakfast

the breakfast was delicious at a reasonable price of 8€

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is quite expensive but the local carpark

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

the bar downstairs is lovely

pool is rather small - no place to sit while the kids

spacious bathroom

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

), the gym is pretty nice, and the location is just great

lovely bar area

best sleep we had in months

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very, very minor point

great location on the camino; wonderful breakfast; fast laundry service.

breakfast tray in garden was judged perfectly location next to sea great quiet street parking good

no laundry service, although indicated.

close to beach, wonderful garden to take breakfast.

lovely staff, great breakfast and best location close to the beach

intermittent wifi. prices in the bar were very high.

room service far too expensive

doorman, bell hops, 24 hr room service, a good restaurant

great location ! staff allowed us a late check out

brilliant room and free laundry service. excellent gym. fantastic stay!

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

breakfast was great

bar at reception open nonstop

, hand towels, bar soap, shampoo &

great location in the city center. very good breakfast with wide choice of food.

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

hotel well located, not far from the old town and city centre. small but equipped gym.

love the gym

did not have time to try gym but it seemed nice

bed room ac the shower breakfast was amazing. the fact that it had a gym

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

the bar was not well stocked

comfortable for family of 4 with a separate area with 2 sofa beds that opened for the kids

great location with good value for money lovely bar staff

our 4 year old son and the hotel provided with a sofa bed for him and a set with toiletries for kids

the old town is right across the street check in time is 12pm no early check in

guess because of covid) so couldn t eat in / get room service etc

is no room service for breakfast and the options offered in the evening are very scarce

shame that nothing was open

great room, free upgrade and free late check out. i really recommend this place.

the gym

good location in old town of the city

fantastic location, comfortable beds, great staff and a lovely breakfast.

staff very friendly and kind. lovely gifts in the room for our kids.

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

great location in the old town. great sized rooms and breakfast was fantastic

gym is essential to me and it's quite good, even provide water and snacks

given that we were with small kids, this was a huge hazard

hotel was in an excellent location close to everything and great for traveling with kids

helpful staff good gym great view of river

gym doesn t open till 9am - wanted to use it @7

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

the room had a little kitchenette and there was also a shared kitchen that you could use if you wanted to prepare a more

the pool was used and appreciated

known it was extra, we would have gone to the grocery store and picked up our own supplies as the kitchen was well-equipped

great to have a kitchen and cooking facilities, there is plenty of equipment for making simple meals

everything was very clean and organised in the room and communal kitchen too

and tranquillity coupled with the scenery was amazing, the children of 17 & 18 appreciated the spa baths which was an extra nice touch after long days of exploring the surrounding region