wifi is dreadful. intermittent at best. still only one lift working - that's about 2 years now!

were not many staff for room service , the receptionist had to bring the stuff by her self

had to buy an extra room for kids

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

accessibility to airport and friendlly staff. plus best breaded mushrooms ever via room service!

hotel great staff nothing wzs a bother great bar service

swimming pool, good, parking good and room service was very

the gym equipment was a little bit tired and one piece was broken

the bar area was nice for a quick bite and the staff was

the spa was a nice addition to melt away some stress and just relax

i had a long trip and they accommodated me with a late check out

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

husband said the breakfast was excellent

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

to do with the hotel but other guests making loud noises in the early hours, kids shouting

nice clean pleasant lodge near airport and a good breakfast.

1 at the reception 1 at the busy bar and both of them trying to serve meals

great value for money,short walk to the airport. clean facilities and breakfast was lovely.

rooms basic but quite big for 2 people with luggage, staff were friendly and helpful and the breakfast was quite good

had time for a quick chat with everyone between running the bar and serving meals

the 2 girls on shift in reception and bar (28

the receptionist and bar lady were to be commended for the spirit and kindness

staff were grill, bar prices excellent, food good

the staff were excellent from check in to checkout,the bar prices better than most, the food, we ate in twice (evening) and both meals were

no late bar for residants on a sunday

sure if the golf club is owned by the hotel but no draft beer available in the clubhouse

don't) then you will be very comfortable

the food was excellent and service in the lounge, bar and restaurant were spot on

the spa and gym facilities were fantastic

breakfast average but the rest of stay excellent

very kind and organised a very early check in as i was flying in for a family funeral .

got room service which was quick and tasty

minimal gym facilities but there are complimentary gym options nearby.

spend hours roaming around the hotel looking for hidden gems like the reading room and even the gym

room was too hot and no air con the gym is a disaster

and the bar especially the front area where you have an excellent view of the street and can people

location was perfect, rooms were clean and got early check in

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

room was clean and the receptionist was very friendly and helpful and even gave an early check in

lovely bar for pre drinks

inside the hotel was nicely decorated and felt at home with communal lounge/kitchen/dining area

access to the kitchen meant we had wine glasses, cutlery and could have a lovely take away and not worry where

great setup and the kitchen area was excellent for a wee chat with other guests

loved the kitchen area downstairs, although we didn't use it

amazing building loved the wee kitchen you could use in morning

had to run downstairs for milk or it would come off room service

car park on site was handy but plenty of street parking too

unable to order food apart from room service cold sandwiches.

wifi didn't work

the beauty great parking excellent food friendly staff amazing room

gym and ideally a small pool

to work out there is a few dumbbells and weight stack however it dose say fitness room not gym

breakfast was spot on and location was perfect and the evening meal me and the wife had was

be a bit picky but the carpets in the rooms are weird, almost feel more like rubber gym mats than carpet

spacious room, well equipped gym

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

fruits lonely, kids liked waffles

proximity to glasgow sec fully equipped gym breakfast was lovely receptionist sonia was brilliant clean

food was lovely however i wish there had been a little more choice on the main menu- the kids menu was excellent

a well equipped compact gym

banging about outside the room and all day i abs a late check out

had emailed in advance about early check in and was told to ask on day of arrival

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

great choice for breakfast & the staff were so helpful

breakfast available at extra cost if not already in your

close to everything we needed and plenty of pubs around and a nice casino across car park

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

room was spacious clean pool and thermal spa was good communal species where excellent

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

the wifi was not working at all

but the food and service in the bar was excellent

breakfast was very good a good selection of food. bar service was excellent

we stayed in the executive suite, it was spacious and the kitchen has everything you need

rooms really good size. two double beds in room. gym was good. location great.

didn t have room service would have liked breakfast in room

good size room, very clean and comfortable. fantastic shower. gym was great.

free gym access, room service

had room service deliver a pizza at 3am and it was best pizza i have ever tried

was very kindly given an early check in having popped in to drop my bags early which was immensely appreciated

also the cost of the stay was excessive due entirely of the golf in troon being on

we really enjoyed the food when we ordered room service twice

the room was very clean and we'll equipped. we used room service which was excellent.

gym sauna steam room rooms well appointed nice friendly staff

room

good restaurant and bar area, friendly staff

friendly staff..pool table and play area for kids.

the bar area is comfortable and welcoming

great location, staff were friendly and rooms very lovely. late check out was available.

very nice staff , didn t have a meal but bar lovely , room lovely

we ordered room service late that night and it was very quick and very tastey

we were also given another free drink because we chose eco room service

friendly,great positition for kings theatre where we were going for a show,breakfast amazing and room service amazing too nice comfortable bed,toiletries smelled lovely good

faultless, the hotel made it feel very homely. beautiful bar & staff!

staff were very welcoming, room was spotless and bed was very comfy, breakfast was incredible.

needed a phone charger no problem, room service was quick and good selection, complimentary mini bar, social hour, etc)

gym a bit trouble as needed to registered everytime.

only downside was the gym, and i believe that it is being currently updated small and

tha bar area was tastefully decorated yet still cosy

central location early check in immaculate and very comfortable rooms

room service excellent

breakfast and stay staff were excellent and even gave a goodie bag for the journey home we arrived

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location