amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

the 2 girls on shift in reception and bar (28

staff were grill, bar prices excellent, food good

the late check out time was good as the weather wasn't nice

the receptionist and bar lady were to be commended for the spirit and kindness

it was xmas day two families were there with there kids for xmas dinner but later that evening they spoiled other people's enjoyment drunk adults kids

wifi not working in

kids eat free and substantial helping.

overpriced, small rooms and no room service.

no sockets in room very noisy room service took 2hours 30 mins to arrive

had food in the lounge bar in the evening, fish and chips were excellent

very good room service and fantastic food

also on arrival very difficult to find parking due to large wedding taking place

we used the gym which was well equipped and went for a swim

were brilliant, room excellent, food fantastic, parking superb and pianist just so talented

access to the kitchen meant we had wine glasses, cutlery and could have a lovely take away and not worry where

the kitchen was well equipped

interior design welcoming cosy well equipped kitchen/ communal area spotlessly clean quiet lovely

we went downstairs to explore and found the kitchen and dining area again everything you could need - proper wine glasses and flutes, crockery

inside the hotel was nicely decorated and felt at home with communal lounge/kitchen/dining area

kids loved breakfast, room service and the pool.

good kids menu

it was nice that the hotel offered room service

everything was great staff friendly and good with kids.

the location, the staff and the spa and the beds were so comfortable

i had a long trip and they accommodated me with a late check out

off the day before) they allowed us to put the toddlers food in the fridge and understood that kids can be a bit fussy

so we arrived and the air conditioning leaked all over the kids bed

clean and comfortable with breakfast included

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

comfortable bed, staff a little grumpy as having to cover the bar and reception alone

great room, nice breakfast and good stuffs.

the coffee at breakfast,i’m sorry to say, was undrinkable and i had to leave it and have apple juice instead

great breakfast

had time for a quick chat with everyone between running the bar and serving meals

rowing machine broken in gym.

fabulous room, mini bar and snacks, comfy bed

eally a pool and gym but can t have it all!) hah

well stocked bar with great selection of whiskies

i may have missed that you had a gym. i definitely will use it next time.

lovely bar for pre drinks

nice bar area

bar staff very good and chatty

early check in was very useful and accomadated well.

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

the breakfast was also

house open 24 hours with warm comfortable and beautifully furnished sitting room, dining room and breakfast room

our dinner in the hotel was also great, no faults whatsoever and breakfast was also perfect

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

room was super comfy and outside bar area was fun

have recently redone the reception & bar area which now looks very glam

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

friendly staff, bar food excellent

i also love that it has a few facilities like the gym

gratefully we had cool air/conditioned rooms, and we were granted early check in

food was lovely however i wish there had been a little more choice on the main menu- the kids menu was excellent

clean room,great view, amazing breakfast

loved the late check out of 12pm unlike most hotels with 10am

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

late check out is always a good thing after a late night

gym facilities could be improved

location, fun atmosphere and late check out

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

were great and did their best to allow us an early check in, however didn’t know the price of breakfast when asked, breakfast was tasty but

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

breakfast is very good

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

such great value. good location for the secc and great breakfast and late check out!

24 hour room service was great.

comfortable bed and quiet so we got a good sleep, good size tele in the room and clean bathroom, room service was quiet but punctual, good in-room facilities, also close to plenty of shops,

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in room - good breakfast variety - great value for money - good soundproofing - clean

cleaned and confortable, good breakfast

breakfast choices ans cut of time

own issue in that part of the hotel) and we

breakfast had everything you could think of , have to order the night before for 5 discount

and spacious room,staff were excellent, breakfast was help yourself and plenty of choices, twenty minute walk from centre of city,will be

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

dn t catch a name) was amazing

room

the breakfast in the hotel is also delicious

bar staff were happy to let our group have drinks and play pool until 12 o clock without any

wifi very slow, disappointing

we were also given another free drink because we chose eco room service

very nice staff , didn t have a meal but bar lovely , room lovely

we got an early check in

nice hotel for a night away with out the kids

staff where very polite and welcoming and our stay was very nice the room was beautiful and the room service was

pool closed and no bath in room

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

we could use the pool and keep our bags in a room while we explored throughout the day

for small kids it hard to get to the pool

i liked everything so i did me and my partner and the kids as they didn't want us the leave

had to run downstairs for milk or it would come off room service

selected this castle hotel because the kids really wanted to stay in a castle

large room with great parking and plenty of hot water

service couldnt be faulted even when took a trip to the bar at 4am

unable to order food apart from room service cold sandwiches.

location, free parking, friendly staff, late check out.

close to everything we needed and plenty of pubs around and a nice casino across car park

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

check in open late, 24hr reception with pizzas and drinks. late check out as standard.

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it was awesome, the

clean organised and again staff were helpful and efficient at all times we visited the spa and gym

breakfast was excellent and delicious

just a brilliant hotel .. outstanding room, bar and dining experience.

gym a bit trouble as needed to registered everytime.

late check out as well which is so much better

luxury feeling, amenities, friendliness and accommodating staff (early check-in and late check out and complimentary bar vouchers) (+) allowed late check out just in time to jump into the train back to edimburgh (+) in great central location with early checkin and late check out (+)good location late check out (+)location, late check out

the champagne bar is worth a visit

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

the bar closed at midnight

fabulous location and very luxurious. breakfast was excellent too.

outdoor spa and pool facilities.

despite sharing a room with our two kids we had plenty of space, the room was spotless and we really enjoyed the little extras like the

views of the golf course we great and over the loch

pool area was unbelievable!!!

parking was