great location , comfy beds, big rooms, great breakfast, so clean

comfortable bed, staff a little grumpy as having to cover the bar and reception alone

1 at the reception 1 at the busy bar and both of them trying to serve meals

the coffee at breakfast,i’m sorry to say, was undrinkable and i had to leave it and have apple juice instead

start welcoming from main desk till leaving nothing a problem and no issue for not booking a breakfast would defo book

friendly staff, pool perfect for the kids to unwind, brilliant choice at breakfast !

breakfast excellent. room service very good. bar staff very friendly

excellent tapas bar and best breakfast set up we have ever encountered.

parking is great

it was nice to have the use of the swimming pool and saunas

nice restaurant bar area to relax in

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

on late flight

room. breakfast. location. comfort of bed. blackout curtains.

good value with full breakfast included. locate on the airport

we were given a free late check out, friendly staff.

my kids had to change rooms because the window literally fell off

no wifi in my room

was trouble in the hotel because of the place being to busy and with loads of drunks around the bar and reception area, not enough security for such a large crowd

small room, wifi is slow, we stayed at the time of two wedding events which raised the noise levels at 2 am to

the beauty great parking excellent food friendly staff amazing room

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

constant noise outside the room the room service ended too early

on-site parking was a plus as was the short walk to the

selected this castle hotel because the kids really wanted to stay in a castle

there was a gentleman in a kilt

rowing machine broken in gym.

room service was excellent

very nice bar with open fire

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

it was a shame the gym was closed, but that was down to covid.

to work out there is a few dumbbells and weight stack however it dose say fitness room not gym

as clean and stylish, perfect for us and our dog breakfast was amazing

breakfast was amazing

spacious room, well equipped gym

location is perfect and avoids any struggles getting tired kids home

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

the breakfast is really good too if you opt for it, which we did for one day

hotel breakfast

location was perfect for attending hyrdo with 2 kids

loved the bar and the clean rooms, great value!

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

close to the hydro, clean rooms, friendly staff, bar open till 2am.

early check in and also early into breakfast as well

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

nice bar area

lovely bar for pre drinks

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

bar staff very good and chatty

early check in was very useful and accomadated well.

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

nice restaurant and bar which is open late and well priced

staff were grill, bar prices excellent, food good

no late bar for residants on a sunday

the late check out time was good as the weather wasn't nice

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

staff was so friendly and absolutely fantastic with the kids

next to bowling centre, cinema, casino and some restaurants

staff, location, room the breakfast was such good value.

location, free parking, friendly staff, late check out.

push to pay for wifi.

gym, pool, spa. great bar in lobby.

from reception to the bar

for small kids it hard to get to the pool

hotel was within walking distance of my work with parking facilities and a good standard gym, pool and

breakfast choices ans cut of time

own issue in that part of the hotel) and we

breakfast had everything you could think of , have to order the night before for 5 discount

and spacious room,staff were excellent, breakfast was help yourself and plenty of choices, twenty minute walk from centre of city,will be

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

well set up for kids who are welcomed in all parts of the hotel

more info in the rooms regarding menu / room service / how to access wifi

windows at shoulder level)

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a fault will definitely be

it was a little warm down the corridor to room nearest to pool

was very kindly given an early check in having popped in to drop my bags early which was immensely appreciated

t requiring signing up for something)

very nice hotel. well appointed. good bed and bathroom. excellent breakfast

allowed early check in and the staff were very friendly.

i stayed during the open and couldn t watch the golf

great location, staff were friendly and rooms very lovely. late check out was available.

why can’t guests without kids open the windows

the food in the restaurant and room service were delicious

accommodated an early check in - thank you.

friendly,great positition for kings theatre where we were going for a show,breakfast amazing and room service amazing too nice comfortable bed,toiletries smelled lovely good

hand gels in lifts, one way systems and room service for less contact

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge (*) we also used the laundry service which was so so easy and efficient (-)laundry was the only problem (-)body towels had a weird smell, something wrong was with the laundry (*)location, within walking distance to charing cross station, several restaurants, 24hr public laundry service (-)no laundry facilities close by. (-) outlook on to back of buildings with laundry(

wifi wasn t working or very very slow

the market to keep away from noise - comfortable room size ( big enough ) - toys and stories for kids - excellent service - reasonable price - it is really amazing (+)spain missed our train/bus home and were stuck just all round fantastic and were amazing with the kids cannot thank them enough (+)available at reasonable prices, some toys for them to play with and breakfast was free for the kids (+) they even had a small play area in the lobby, which was great for kids (*) we had 2 young kids (8 & 11) and the pull out bed was just nice for them (+) i like it had a kids area for my kids kept them entertained while we sat and had something to eat (+)friendly staff..pool table and play area for kids. (+)pool table for kids (+)i liked the location. i liked the fact that kids do not pay for breakfast which was very good. (-)the sofa for 2 kids aged 12 and 15 was small. (+)super nice and attentive staff. kids even got a little surprise welcome gift! nice breakfast!

food was lovely - well cooked and beautifully presented - very fresh - breakfast especially had an excellent choice of hot and cold dishes

the recent refurbishment was excellent - fantastic restaurant & bar areas. well done!

only did breakfast on one day, room service, worked perfectly

gripe the gym was very small and basic for such a prestigious hotel

gym and spa was under reconstruction which we weren t aware of when booking which was disappointing

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to everything

breakfast had plenty of choices for both cold and hot

did not have breakfast, only slept one night, but room had everytxhing i needed and wanted

tha bar area was tastefully decorated yet still cosy

good add sized rooms with wonderful room service available

breakfast great so many choices

all the facilities we needed was right behind st enoch shopping centre which was excellent so my kids didn’t have to walk far the breakfast was 10/10 and quality food was used servers were so

it was clean and we wanted an extension for late check out by 20 mins which they considered

view over the river at the end of the hallway is a great feature, kids loved it

very friendly and helpful staff. possibility of early check in.

highly recommended by my 3 kids