breakfast was okay, nothing to write home about

would be nice to bring back the hot breakfast

breakfast was good, room was very clean and recently remodeled

great staff, clean room, good breakfast and great value

the breakfast options

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

location to unca! cleanliness and comfort! the breakfast!

cleanliness, comfort, and breakfast was all wonderful!

amazing breakfast, friendly staff, quiet

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

5

kids loved the ice cream they offered in the store

wifi was atrocious, couldn't do any more than open email

no activities for kids

selection for kids is not good but they are always willing to pull a kid friendly item from the back which is

also the breakfast was delicious, we will definitely comeback there when we visit the zone

the breakfast was excellent as well.

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

the delicious morning continental breakfast on the porch to the cozy fireplace in the main living room, the albemarle was perfect

the staff was very friendly and the breakfast was great

very clean, good breakfast, good location.

get a very needed hair conditioner immediately , and making it very easy to extend out stay to a late check out

early check in, wonderful big suite, very good breakfast with lots of options.

the full breakfast was great, the staff very accommodating

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

grounds offered hiking trails with creek nearby, lots for the kids to do with zip line and tree obstacle course on site

only thing we would of done differently was prebook our spa day

there was no detergent in the dispenser in the laundry room.

parking was not a problem

food onsite was brilliant, evening meals, and room service

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

new towels not offered / room service due to covid

yummy room service & nice big shower

delicious breakfast

no pool, no hot tub, and no restaurant/room service.

the gym was very small

from the valet, to the front desk and interacting with room service, everyone was very kind

personally, i would have liked a sauna to steam room to go with the pool.

there was supposed to be a indoor heated pool, and there wasn t

internet did not work most of the stay but was given password for the meeting wifi, so all good.

clean, beautifully designed, location, friendly stuff , great breakfast

extremely clean, wonderful beds, loved the rooftop bar .

kids loved it

the free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big

kids loved it

to everything; indoor pool for kids; valet parking; breakfast at restaurant; very kid-friendly

lol wifi is awful, considering most properties include high speed access for free

room service for breakfast was fabulous and came very fast i like how they put our family in a

eaper than room service and a bigger menu

no room service

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

the staff is very friendly and the gym is nice

nice gym

had a full laundry bag of clothing that was taken from our room by cleaning staff

gym was cramped

high $50/pet fee

all the staff we interacted with from the front desk to the breakfast team and the cleaning crew were a delight; made the stay extra special

and big family room guest laundry nice mall really next to the hotel (with food options) animal

breakfast, microwave and fridge in room, free shuttle to downtown

add a rack free weights (dumbells) in the fitness center

traveling as a family the space was perfect — including a sitting area as well as kitchen

great location, large rooms with full kitchen

the kitchen and laundry were an added bonus

the rooms including the kitchen had everything we needed

is a great little hotel with full service rooms that include washer and dryer and full kitchen

we found a cute bar nearby, had a drink and watched football

location is great friendly staff nice on site bar and restaurant

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway’s was amazing

and surprise of pet fee , added during cost after booking/choosing pet friendly room

nice bar at the back of the hotel

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

roof top bar on the ninth floor was excellent.

rooftop bar closed earlier than we would have liked for a weekend. small thing.

rooftop bar sunset was the icing on the cake

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

the upstairs bar is fun and plentiful

location and having restaurant and bar in house.

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

however, the rooftop bar and lounge area were spectacular

the location was great. the gym was nice and convenient, loved the bottle water in gym.

pool was good for kids and the hotel was in a good location for walking to the center of town

location was ideal. view was panoramic. enjoyed the pool and fountains.

nothing. no frills and reminded me of the motels we would stay at as kids.

perfect for us as we traveled through with kids and a dog

great location, good breakfast, quiet and a great pool.

the view from the hotel roof bar was fun

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

my friends were impressed with this place and the picnic basket left in front of room door with breakfast goodies was a special touch

we loved the perks of having a breakfast basket each morning and the complimentary jeep service

we really enjoyed the game room and bar in the basement as well

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

i'm glad the gym was not busy otherwise the massage might have been interrupted

room service was pricy. otherwise a good value.

gym needs cables, trx or bands for back workouts

restaurant & bar were very good

have stayed at countless hiltons's and they never make it easy to use their wifi

pool small and located on ground level next to parking lot.

nice room, the rooftop, gym and pool. perfect location.

to pay for parking $50 pet fee would not allow dog at open air rooftop bar had to take dog across busy street for potty

recommended shuttle to our restaurant which was so convenient

the pool was very busy, but it was during spring break, so it’s totally understandable

it has laundry facilities next to the swimming pool and work out room

room was very spacious and had excellent kitchen with frig, stove, microwave, dishes, and even a dishwasher

nice facility with very nice features, gym, pool, evening cocktail hour

the breakfast was absolutely yummy, with great variety and quality

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

no room service

beautiful property! room was spacious and well maintained! drinks from the bar were great.

online states a mini bar & room service

we would have liked to have room service but we were informed that it is in the works.

bar and all were so friendly and helpful

excellent location for foodies & bar fly’s

the pool wasn’t open being july we thought it would be open.

hotel room, laundry room, parking

liked the gym, the pool table, loved the adopt a dog :-)

the gym is great and also the heated pool was a nice addition

love that you could use the pool. the place was super cute and everybody was very nice.

the bar & check-in desk are combined together, so the bar never feels boring

in fact the wxyz bar technically in aloft was a ton of fun & they had great staff too

a large workout room with large windows that look down on the street, an indoor swimming pool, a beautiful roof top deck with a great view of the mountains, late night dining options,

gym was not open yet after the hurricane

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

clean big comfy rooms rooftop bar and great location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the gym is nice and clean, the room was very clean and i like the location

breakfast was ok, nothing special

amazing breakfast

had some noise from a nearby bar on our first night (but it ended by 11:30 pm

had a bit of an issue with the microwave for breakfast… coffee not very hot…

very well maintained. room was private and comfortable. lounge and breakfast were excellent.

breakfast buffet was a bit cheap.

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

clean, comfy with good beds and linen and a good breakfast included

loved the gym and the pool

great property. friendly staff. pool is nice if not crowded with kids.

very clean. nice breakfast. great location.

the kids enjoyed the pool area

and the the breakfast was great

my kids loved the pancake maker and the pool was a nice addition

the parking lot was not well laid out

so many thoughtful touches from hooks to hang towels on in the bathroom to a well stocked kitchen in the room

the kitchen in the room was amazing!!! also, the laundry facilities!

there are free washing and drying facilities, free gym, small swimming pool and jakuzi and complementary coffee in the reception area

the kitchen in the room was amazing!!! also, the laundry facilities!

loved that they had 2 ev charging stations so i could charge my electric vehicle overnight and did not have to waste time

rooms are nice, good breakfast options and coffee

consider upgrades to interior, improve free breakfast options

only thing that i would say could have been better was the breakfast

without a doubt, the best motel i've every stayed in. great breakfast also.

limited breakfast but also had tea which i was grateful for.

breakfast & social hour

with a family of 6 can be challenging, the large rooms and kitchen were perfect for our large family

each morning the breakfast was great

the indoor heated pool and gym are great additional perks

breakfast could have offered a little more variety

the laundry facilities were good too

the man at the desk was very nice, but he was the person hired to do the laundry at night

location...friendly staff...the kitchenette oh and its animal friendly

better breakfast items

nice to have a laundry and the washer and dryer took credit cards

the free breakfast offer was a plus. supplies were lacking. waiting on shipment.

outside doors to rooms. i like that they had a laundry facility in the hotel.

had guest laundry and hair dryer in room for drying out gear

we also made use of the self service laundry whilst we were there which was a great help

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

pool was pretty small only room for a handful of kids until it felt cramped

the breakfast was nice and well stocked

more parking

we couldn't log in to the wifi, but it wasn't a big deal. it did not cause us any problems.

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

the continental breakfast and pool are also very nice to be able to keep family

breakfast was nice with plenty of seating and an overflow room as well

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

breakfast was hot with ample number of food options and coffee was available all day, if you wanted

the gym also nice and looked over the pool area

there was a bar on site and they made food

bar in the welcome area

glad to have the gym

liked the pool, patio and bar area.

i did do a load of laundry, $5 plus soap

pool not open

the pool is a great option for kids

the pool was also closed during our stay, which was disappointing, especially for the kids

the pool is a great option for kids

big clean room, indoor pool, decent breakfast

no laundry facilities

gym and pool were nice

very clean, friendly staff, decent breakfast especially fresh fruit

nicely appointed pool and fitness area

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

nice pool large room nice breakfast

hot tub & pool, lights need replacing, lack of attention to food safety at breakfast by 2 staff members

breakfast was great and had many choices

had pool and hot tub

our room had a mini kitchen and a large fridge with an ice maker

pool was nice, but not warm

pet fee was pretty expensive ($100), almost as much as the cost for a night

fireplace , full kitchen and jacuzzi

nice gym, pool, hot tub

the restaurant and bar were not available the entire time of our stay.

very nice people, room really nice, and the breakfast was great

ice machine and laundry centrally located and working

we didn't like the fact that the pool and gym were in different building across the parking lot.

great value...great location! great breakfast!

great clean room in a quiet area. nice to use the pool next door at glo, too!

breakfast was standard but included, so no complaints there

fitness room and indoor pool were both great

have a free ev charging station (for guests), which made it so convenient for me to charge my ev overnight

love the room! love the gym! the pelotón bike is great!

breakfast ran out of pancakes, eggs were not flavorful at all

nice fitness center and indoor pool

food selection at restaurant, my kids are so picky

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

a little noise from kids next door but only for first night

i like the modern style of the room and the hotel bar tender was very nice !!

if they can send an e-mail survey you would think they could have sent an e-mail that pool and gym was closed

pretty annoying when traveling with small kids, good thing we had food with us

from the fires near by, there was not pool which was advertised, thats why i picked the hotel, my kids thought i was joking when we pulled up

spacious room, full kitchen, free laundry, great location

solid hotel if visiting biltmore with kids.

hotel as a whole was well maintained and designed. restaurant and spa on site.

food was gourmet from breakfast, to in-room service, to elegant dinners

this is an upscale 4star hotel right in biltmore village that had restaurant, bar, spa in the main building

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

the fridge made loud noises during the night waking me up. no towels in the pool area.

pool and hot tub were great

was not aware of the pool and spa until getting there, so we did not pack any swimwear

i liked the lobby and the gym had a peloton bike which was nice.

google maps took us thru the taco bell parking lot and it was confusing

new, modern rooms. great breakfast. good parking and location.

lots of parking

the location and the covered parking. breakfast was great!

renovation,, parking, no bar, no vending machines

pool and exercise room are nice

breakfast was very good, lots of fresh options

the bed were very firm. the pool was closed 2/3 days we were there

new, sparkling clean property. full, well equiped kitchen. nice staff comfortable bed.

the little kitchen was awesome

breakfast was fantastic. pool and hot tub were fun for my kids.

pool, hottub broken, dirty, smelled of stale smoke

good guest laundry.

comfy bed and pillows. nice breakfast. sauna and pool were great!

and even more so i was able to enjoy the hot tub with a cup of coffee i enjoyed that and the pool got it all to myself

the staff, the indoor pool, the location to biltmore village, and the breakfast/coffee bar.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

breakfast was plentiful and good

small bar area

24-hour coffee bar was extra nice too

breakfast was wonderful.

complimentary breakfast, great quality of bed (i've been in highly priced hotels with poor mattresses ), great

breakfast wasn’t available

the breakfast is great, my kids loved it

breakfast was great, room was clean,

to room across from laundry and someone decided to do laundry after 11 p

great breakfast , and friendly staff

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

mention this but since you asked; i was very disappointed in the lack of live bloodsport in the pool &/or fitness center

i liked the breakfast bar

big comfortable rooms and great breakfast!

breakfast

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

the view from balcony where breakfast served was peaceful and pretty

breakfast

i was able to pay 50 bucks for a early check in.

employees were nice. laundry facilities

breakfast was great

the breakfast room was very cramped and there wasn’t very many options.

convenient to dining and biltmore. good breakfast too

good breakfast and great location

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

no pool, coffee in the room or ice available

no pool

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

the cost was a little high for a location that did not have a pool or any other amenities.

location is very good and has plenty of parking

the breakfast was amazing.the pool was nice too for kids.

parking was tight for a work vehicle. the traffic was very loud in my room.

the kids enjoyed the indoor pool and couldn't believe it was in the lobby

a pantry at the front desk for buying things wanted a soda last night machines were all empty and bar not open

i requested early check in and they were happy to oblige

had a kitchenette but no utensils (pots/pans)

no pots or pans in the kitchenette you do have the option to purchase your own, but really

the fact the wasn't any dishes/pot in room kitchen

there was no mention of the kitchen being totally void of any type of utensils, etc

clean, modern rooms and an indoor pool as well as laundry capabilities.

room service skipped our room because we had the do not disturb sign out until 10:00am

breakfast was very

good location. unfortunately, we had an appointment and missed the breakfast

trouble with wifi and finally had to call desk to be informed the network for hotel guests was not working

breakfast was only instant oatmeals and protein bars

breakfast was packaged muffins, granola bars, and coffee

the bed, kitchen and bathroom were clean.

didn't have breakfast.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

not enough parking.

the breakfast was very good. everything was fresh and hot. loved it.

very clean, nice gym and fire pits

awesome gym

ask for a room facing the front parking lot if you can

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

breakfast was great, the staff in there were wonderful.

breakfast was good. would like more fruit

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

pool could have been a little cleaner.

easy parking unlimited coffee

laundry facilities

the breakfast was by far the best i have experienced at a hotel of this star level.

breakfast was adequate but redundant

thank you for the lights in the parking lots

laundry hanging in the top floor front window. characters loitering on property.

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

they have laundry machines, too

i also appreciated i could order room service in the evening as i was tired after a long day and the food was delicious

request for room service was initially ignored, but provided upon second request.

hard to beat room service at this level of hotel

room wifi was weak. it would intermittently stop working.

(other than the baseball team of kids that were rampant thru the (-)loud kids running the halls and the parents taking no control. (+) pool toys for kids (+)the staff is wonderful, its pet friendly, the pool with toys for the kids is great!!! (+)were super comfortable and nice room behind hotel there is a small trail and pool had toys for kids to play with in pool (-) :) fortunately i had no kids with me as i walked through the giant smelly cloud of second hand pot smoke (+) the pool is small but nice especially for kids (-) again, the food was good and our kids ate free with both adults eating

clean room and warm breakfast.

and they serve breakfast

we enjoyed the amenities, including the pool table and gym, and the breakfast options were great

rooms were nice bed comfy pool clean an breakfast we good staff was very helpful

the room was clean, the staff was helpful, the full breakfast was filling

clean, comfortable, and awesome breakfast!

the cleanest, great tv channels, great breakfast, everything about it is amazing

was ok, juice, tea, hot chocolate for the kids, had by english muffin with peanut butter each morning and the kids enjoyed the waffles

clean and sufficient breakfast.

was clean, friendly and reasonably priced, and the pool was open

hot breakfast was not very good

we used the fitness room and the laundry services to do a load of laundry…no complaints

clean. has laundry. friendly staff. reasonable price.

the gym was nice

to top it off, the hot breakfast was fantastic

the bar area is gorgeous and the drinks served there are quality

there is a little gym and an indoor pool

the pool was great even though we didn't get a chance to go, it looked so fun

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

the gym was large and well equipped.

were comfy (pull out sofa not so much but that’s to be expected), pool was great, breakfast was yummy

was upset about the pet fee

breakfast was good and the free cookies were a nice touch

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

breakfast was really good all of the employees worked really hard to make sure our stay was good

kitchen stove needed repaired front was falling off

the kitchen had all staples, all you needed was the food

the kitchen and bathroom were well equipped and very clean

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

ne of which we

the bar closed at 9:00.

parking location

the parking garage abutted hotel, was convenient and free of charge

location was great, the parking was close and easy to navigate, and the room was very clean and comfortable

we appreciated the meals provided (breakfast and dinner) as part of the room rate.

breakfast was very good and was surprised they had an evening meal, the chili was great

breakfast&dinner

it was an excellent breakfast and very clean surroundings

didn’t like that the pool still wasn’t open

visited this hotel 2yrs before this time and it is still as spotless,great service, wonderful breakfast, polite and friendly staff

the customer service and breakfast in the morning and how soft sheets are

the breakfast was surprisingly delicious

the pool was not free of floating debris and the concrete surrounding it needs pressure washing

very clean and great breakfast

nice breakfast (not free) and dinner options

i thought it was a buffet for breakfast ud83eudd14, but it was ala cart.off the menu.

nice clean hotel with heated indoor pool gym

ability to order and pick up food in house, room was clean and bed was comfortable, early morning shuttle to the asheville airport

airport proximity and shuttle were perfect for us.

breakfast was good as well, and the staff was very accommodating and helpful

the free breakfast was just okay.

great breakfast choices

hot breakfast was not served. pool was closed

pool was great for the kids

are breakfast in the restaurant

breakfast coffee bar.

were extra friendly, they assisted me with an early check-in and accommodated my request for a late check out (which i ended up not needing

proximity to shopping and restaurants, indoor pool, clean and spacious room, close to

breakfast omelette was very good

location and free shuttle to airport by a very nice and considerate employee.

perks are: location is great it does have a gym and 2 pools (one indoor , one outdoor) the main areas of the hotel are constantly being cleaned

fantastic breakfast, very quiet

the shuttle bus adds to the convenience of stress free travel

breakfast bar was great, much better than a “continental breakfast”!!

pool and breakfast

breakfast was excellent. staff was polite and helpful.

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored in the hallway, as well as

my son loved the outside pool.

pool could have been better. leaves were falling in the water.

prompt shuttle service too airport

pool was out of service and had to pay 75 per fee. that was a bit high

location, gym and pool

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

to building from back parking lot

shuttle to the airport was only available at 5:15 and my flight was at 6:25, just a little tight

morning breakfast was good

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister hotel for us and we were able to go over there

hotel room was so clean and the hotel a lot to offer, breakfast, washer/dryer and a target within walking distance

there was shuttle service to the airport and i was there in enough time to make my flight

the pool was closed but that was bc of issues out of anyone’s control.

location great towels. nice pool area

pool was under construction which was a let down for my kids and we didn’t know until we were checking in even though i messaged the hotel earlier that

clean and well maintained desk staff good breakfast

was very clean, breakfast was good

the first floor had lounging areas, and a social area with a large, open to the public coffee bar that switches to a cocktail bar at night

loved the location and bar space

breakfast and the coffee bar was minimal

the property has a bar and many different areas to congregate

the bar was really cool with indoor and outdoor seating

it's within walking distance to downtown black mountain with plenty of parking

weekends), it can be a little cramped

breakfast was delicious, room was large and bed was comfy.

breakfast was amazing and the location was great

was parking in the back, but when the hotel is at capacity

location, breakfast, beds

gym should have weights and a bench. please stop using single use styrofoam for breakfast.

pool & hot tub indoor.

the shuttle service was great.

breakfast was good and all employee service was great

indoor pool , small gym and a garden

loved the front desk staff and the breakfast staff. they were awesome! the pool was wonderful.

full continental breakfast.

is always very good: clean, friendly, fresh and various breakfast, clean working indoor pool

we are missing the full continental breakfast, very anxious for that to return.

it was a very nice facility, had a nice pool, continential breakfast, and it was a very easy check in/check out process

dust bunnies in the corners of the room, toilet paper was open, there was still cleaner chemicals pooling in the tub

everything else was great. clean and neat. good service, and breakfast with hit and cold food

breakfast was plentiful, hot and healthy

it was a very nice facility, had a nice pool, continential breakfast, and it was a very easy check in/check out process

a granola bar added to the continental breakfast would have been helpful.

breakfast could use improvement.

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

the breakfast could have been better

the essential needs of motel lodging were all there, including a coin laundry which worked fine