price, location, cleanliness, and breakfast!

room we were put in near laundry room

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room was also dirty and strewn with

a granola bar added to the continental breakfast would have been helpful.

the owners are super attentive and the breakfast was delicious

was parking in the back, but when the hotel is at capacity

food was excellent breakfast was best i ever had at a bnb

music during breakfast.

weekends), it can be a little cramped

breakfast and the coffee bar was minimal

loved the location and bar space

was a huge bummer because we couldn’t enjoy the bar area until after 8

the property has a bar and many different areas to congregate

the first floor had lounging areas, and a social area with a large, open to the public coffee bar that switches to a cocktail bar at night

my kids especially enjoyed the salt water pool

indoor pool was wonderful, clean with a pleasing aesthetic

indoor pool , small gym and a garden

lovely front desk and breakfast staff

we are missing the full continental breakfast, very anxious for that to return.

very clean and comfortable. cute pool area. safe and convenient.

breakfast was plentiful, hot and healthy

breakfast was good and there was a good variety.

the view was amazing and the breakfast was perfect

everything else was great. clean and neat. good service, and breakfast with hit and cold food

staff, very clean, great coffee, enjoyed the games, pool was open and heated, quiet and very

accommodations, lots of amenities - we loved the fire pit and pool table

the gym was nice as well

the pool table was a hit with our family

breakfast was excellent

it's nice to be able to order from the menu and have room service with the full service restaurant on the property

(other than the baseball team of kids that were rampant thru the (-)loud kids running the halls and the parents taking no control. (+) pool toys for kids (+)the staff is wonderful, its pet friendly, the pool with toys for the kids is great!!! (+)were super comfortable and nice room behind hotel there is a small trail and pool had toys for kids to play with in pool (-) :) fortunately i had no kids with me as i walked through the giant smelly cloud of second hand pot smoke (+) the pool is small but nice especially for kids (-) again, the food was good and our kids ate free with both adults eating

restaurant and bar were convenient and good food. nice accommodations at a reasonable price.

wifi didn t work in am- or at least couldn t connect to internet

hard to beat room service at this level of hotel

decent breakfast, good location

my kids were disappointed in the breakfast selection

the free breakfast is excellent

nice breakfast every morning

good breakfast, very friendly staff.

fitness room and indoor pool were both great

breakfast was standard but included, so no complaints there

gym perfect

breakfast was lacking that is the only thing that was wrong

plus the pool and gym were great

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not have

i loved the whirlpool tub in the room

better cardio equipment in the gym

pool was clean and ready for a swim

the outdoor pool was a pleasure

no laundry facilities

glad there was a gym in the hotel

shocked to learn there was no laundry facilities

wish there was longer pool hours

nicely appointed pool and fitness area

wish the breakfast had more to drink than just coffee & hot chocolate - would be nice to have juice or even

location...friendly staff...the kitchenette oh and its animal friendly

nice to have a laundry and the washer and dryer took credit cards

kitchen was great to have.

my laundry was stolen from the dryer and nothing was offered to help

no laundry facility

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

recently remodeled room great breakfast close enough, but not expensive

breakfast is pretty pathetic unless you like cereal

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

there was a bar on site and they made food

the indoor pool.... the water temperature was ok but the air was to cold

bar prices were a little spendy, when a single shot is 12$ but a double only adds 4$ you know

the front desk was taking care of a customer, the bar tender came over and checked us in, that’s service beyond just doing a

so clean and modern decor. pool was clean.

refrigerator/microwave/kitchen counter was dirty

lady at breakfast was super

value, size of suite, cleanliness, breakfast

i wish the pool would have been filled .

staff were great with refilling breakfast and very friendly

fully stacked kitchen

breakfast was good also

comfortable/ clean/ great location/ kitchen was great

the indoor pool was nice but a bit short in length.

nice indoor pool, good breakfast, and just a great place to stay

employees very nice, very clean, breakfast was good, great location. overall wonderful trip

ll 10pm) which was great for my kids to enjoy after a busy day.

pool was great

my kids loved the pancake maker and the pool was a nice addition

clean hotel, fairly close to downtown, with a pleasant staff and a parking garage

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

gym was very nice and clean and having an indoor pool when there was snow on the ground outside was

cold indoor pool. needs to be heated if kept open in the winter.

was a terrible wifi signal

free parking is always a plus

only thing that i would say could have been better was the breakfast

consider upgrades to interior, improve free breakfast options

limited breakfast but also had tea which i was grateful for.

breakfast was good and location was great

fabulous breakfast r restaurant right down the street, cornerstone

customer service, breakfast, pool, rooms, bed it was all wonderful!!

breakfast was nice with plenty of seating and an overflow room as well

clean room, easy access to city and freeways. on-site laundry.

reception staff, swimming pool, spacious room, laundry facility

they also have laundry for guests, which came in clutch with an 18 month old

loved the roof top and pool area.

the indoor pool and hot tub were also great

loved that they had 2 ev charging stations so i could charge my electric vehicle overnight and did not have to waste time

front desk, staff, cleanliness and the fact that the hot tub and pool were open and working

the kitchen was nice to have in the room.

ambiance, history, customer service are bar none

about $500 for an outdated room, no wifi, which was the only way to stream on the tv

spa facilities booked for months ahead of time. pool over-treated.

free wifi speed was 1

the golf course staff was also wonderful, and the course was in great shape

the breakfast was excellent as well.

also the breakfast was delicious, we will definitely comeback there when we visit the zone

breakfast the next morning was really yummy

breakfast every morning was amazing

the staff was very friendly and the breakfast was great

no issues streaming movies on free wifi

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn t transfer

clean and comfortable! allowed us a late check out!!

clean, modern rooms and an indoor pool as well as laundry capabilities.

no room service or not informed their wouldn't be any service

the gym and pool area were well equipped and easily accessible

room was very spacious and had excellent kitchen with frig, stove, microwave, dishes, and even a dishwasher

nice facility with very nice features, gym, pool, evening cocktail hour

it has laundry facilities next to the swimming pool and work out room

breakfast had a great variety

lauren, the shuttle driver, was great

pool could've been bigger but it was clean and nice nonetheless

the rooftop bar was very nice, especially when we didn't feel like going

pool too small

shuttle pool room very nice

no room service

of people in the lobby who brought their own alcohol and were partying, as well as about 20 kids plus about 10 adults in the pool and hot tub

the free wifi wasn't that great but you can pay for faster internet if you really wanted

breakfast buffet was very good

it was relaxing, beautiful, clean, a fantastic location and the breakfast was excellent

i could never locate any ice machine, which requires call room service for everything at all hours

lobby bar is perfect place to relax and listen to great music

bed was extremely comfortable view was nice bar was pretty

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

no room service

big closet, suitcase storage under bed, we’ll-planned kitchen, and nice shower

was a leak in the fitness center and no plumber available on thanksgiving weekend, so some equipment was unavailable

we loved the color palette the details in the room, great kitchen

the full breakfast was great, the staff very accommodating

it's a brand new hotel so everything is new obviously; great kitchen full-sizing fridge, two burner stove

we used the very small gym 3 days in a row and it had not been replenished of towels or cleaned the entire time

the rooms come equipped with dishwashers, dishes, laundry closet, a tub with jets and huge shower

uncomfortable pillows no maid service during our stay, bar soap

the room was under a gym that was very loud with lots of jumping sounds from the ceiling

pet fee was pretty expensive ($100), almost as much as the cost for a night

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

the bar and patio area were also great

parking on site an laundry very useful

excellent location for foodies & bar fly’s

liked the gym, the pool table, loved the adopt a dog :-)

it was 3 of us but if you have kids with you this is the room to pick

the modern design of hotel and rooftop bar/lounge

location and having restaurant and bar in house.

the location was great. the gym was nice and convenient, loved the bottle water in gym.

wonderful gym

the upstairs bar is fun and plentiful

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

i loved the cleanliness and all the things in the kitchen

full kitchen

loved that it had laundry in our room that’s a bonus

we loved the full kitchen and w/d and comfortable furnishings

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

there's a lot of room and the kitchen area was great to have

spacious room, full kitchen, free laundry, great location

clean comfortable quiet great breakfast excellent location

solid hotel if visiting biltmore with kids.

the staff were warm and welcoming and they have a very nice lobby with games, a fireplace and a bar offering both na & alcohol options

the lobby and bar area was inviting

location is great too and it has a really great gym

in fact the wxyz bar technically in aloft was a ton of fun & they had great staff too

the lobby, the workout facility, the pool are all perfect

the price ud83dude02. the appetizers in the bar area were ok, not great.

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

would have appreciated the hours of the bar and restaurants/room service being longer or extended from their current

hour room service would have been the most wonderful treat

room service was pricy. otherwise a good value.

amazing breakfast

breakfast was really nice too with an excellent selection of pastries including a couple of gluten

breakfast was a delight

nice bar and courtyard and breakfast

breakfast had amazing selection of fresh baked goods

if you plan to use the pull out couch (like we did for our kids), reconsider

parking. access to building. location.

facilities were clean, and my kids loved the pool

excellent! loved having an efficiency kitchen!

i felt pampered especially at breakfast

off the highway, super comfy beds, easy check in, accommodated our late check out request easily, overall great

nothing. it was very nice and we even had 2 small kids.

get in gym with room key; had to find someone

no elevator and lots of luggage with two kids

clean, good breakfast, and good gym!

is now a bar with live music until around 11pm and it was quite loud in the room

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

complimentary morning coffee bar in the hotel lobby

no sink at coffee bar or microwave.

staff were great. valet parking a plus. central location. great bar and restaurant attached.

the location and the covered parking. breakfast was great!

location, cleanliness, quiet, fitness center was great!

fitness center closed

renovation,, parking, no bar, no vending machines

parking area, decent breakfast, fluffy pillows

indoor pool was cold

an included hotel breakfast made staying with kids so much easier

is terrific place for travelers especially those with children, with a swimming pool, hot tub, laundry room and free hot and cold breakfast

place is perfect everybody is nice it’s quiet the breakfast is good the room very clean all was

i was able to use the guest laundry and wash a few things

breakfast baskets every morning, refrigerator packed with drinks, and optional snacks and alcohol

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

the rooftop bar was our destination for evening libations

the view from the hotel roof bar was fun

only thing, but i do understand about, i wish they had gluten/dairy free combo for the breakfast basket, they only had either or

everything enjoy the pool and the location

ample parking

wish it had a hot tub along with the swimming pool

very good hot breakfast. excellent location to biltmore estate, 10 min max.

breakfast was plentiful and good

the hotel also has a great grill located within and a spa that we went to

shower was very small, hotel bar was overpriced, room wasn't ready at check in time.

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

toilet was way too low and no bar to get down to it. other than that was perfect stay.

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service; proximity to attractions was great; staff were friendly and

from location to design choices and the roof top bar to incredible restaurant

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

roof top bar on the ninth floor was excellent.

rooftop bar sunset was the icing on the cake

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

gym was cramped

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

great value for the money, gym clean and well equipped

also loved that there was ev charging on site

amenities nice appreciated the laundry so we could pack less for the trip

stool handle would stick and continue running morning coffee bar was pitiful

the omelet bar was excellent and with lots of choices, we ate breakfast each day there.

the boys loved the pool and hot tub

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

i liked the lobby and the gym had a peloton bike which was nice.

not expecting to have the nice bar and dinner choices when we came in a little late

very friendly staff, beautiful, wonderful smelling lobby area w restaurant, bar and starbucks coffee

pool was chilly. no hot tub/spa

swimming pool

gym and pool

we picked this place for its reasonable pet fee and location and weren't disappointed

the pool needs work, but it was too cold, and we didn't use it either

breakfast is enough for little start in the morning

breakfast is comparable to any category 3 type hotel chain but available 6-11:30

pool was good for kids and the hotel was in a good location for walking to the center of town

terrific breakfast - way beyond typical hotel fare

no breakfast with reservations. muffins in case were not fresh

i appreciated the room service which was very tasty

the breakfast is awesome too

no free breakfast but they have a restaurant downstairs that was pretty good

the pool is great, and gym is well equipped

great breakfast. large rooms. nice pool

breakfast was better retain most free hotel offerings. gym was clean but very small.

there was supposed to be a indoor heated pool, and there wasn t

in bathrooms it took an hour, two visit w maintenance and a call from internet provider to get wifi working

breakfast was outstanding

loved the divided two rooms to have kids separate on sleeper sofa

hotel has easy access to downtown asheville, complimentary cocktail hour, and very good breakfast buffet with made-to-order eggs available

we got there, the pull-out sofa was not made for the kids

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

the pool is private and refreshing

pool wasn’t heated

we love the peace and the pool lol we will always stay in one of the

her friends had the pool all to themselves, and it was so clean and nice kitchen

we love staying in the cottages —-very friendly staff and clean pool and cottages

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

nice rooftop bar with fire pits which is nice on cool evenings

the gym is nice and clean, the room was very clean and i like the location

clean big comfy rooms rooftop bar and great location

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

pricey being the spa wasn’t open or restaurant because of damage.

an update and pool restaurant and bar were rented out and we weren’t told about it til

of course, it is recovering from the devastation from hurricane helene, so sadly, no spa or beach yet

hotel, food, staff, room, pool, everything was perfect

love ❤️ lake lure and particularly the inn and bar staff

the breakfast was good, and that location was great.

great place awesome staff wonderful breakfast

would be nice to bring back the hot breakfast

breakfast was okay, nothing to write home about

great staff, clean room, good breakfast and great value

breakfast was good.

pool and the gym, plus the bed was pretty comfy too.

breakfast was very good

great property. friendly staff. pool is nice if not crowded with kids.

breakfast not great.

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

amazing breakfast, friendly staff, quiet

it was clean……rooms clean and spacious. staff was great. breakfast was excellent!!!

cleanliness, comfort, and breakfast was all wonderful!

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

wish it had an outdoor pool!

pet fee too much especially staying for one night

breakfast great/staff super friendly nice fitness center

used laundry facilities all good

a fire pit outside, a nice pool inside

breakfast was limited due to covid-19. could have been better.

was nice breakfast but there should be a sink so guests need to wash their hands that was my only

breakfast was great - there were plenty of options - both hot & cold foods & drinks

room was clean, breakfast was good & staff was great!

breakfast was very good and counters and everything was very clean and looked freshly fixed

all that they offer; pool, walking area, and the restaurant.

room service dinner was prompt and accurate

pillows were fluffy, the staff was super friendly, breakfast was tremendous

no free wifi, breakfast or hot tub

we had no issues with hot water or wifi

the staff is so friendly, the breakfast was better than most hotel breakfast choices

at breakfast

the little kitchen was awesome

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

pool wasn't heated as advertised

pool open

breakfast, pleasant pool & sitting areas with views of the gorgeous mars hill mountains and wonderful staff at all

general, breakfast was very good

visited this hotel 2yrs before this time and it is still as spotless,great service, wonderful breakfast, polite and friendly staff

the pool was not free of floating debris and the concrete surrounding it needs pressure washing

better breakfast selections.

friendly staff great breakfast has machines to do laundry

great breakfast

wasn’t much to breakfast. just cakes and coffee. no fruit.

breakfast was a little small

location was good, easy access, free parking, clean rooms and staff was great

nice location great parking

bar and bar tender were nice, very good to have bar mix which was good.

spa was amazing and room service breakfast was delicious!

room service came super early

the pillows were small and not supportive. the gym did not have wipes to sanitize after use.

breakfast was great

parking had plenty of lighting

the pool messed up but that couldnt be helped. everything else was very enjoyable

building was very well-maintained, the staff were awesome, the pool was spotless, and the breakfast was good

the kitchen and bathroom were well equipped and very clean

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

kitchen stove needed repaired front was falling off

beds were comfortable. breakfast was the best i d ever had!

very clean, nice gym and fire pits

not enough parking.

breakfast

with fireplace was nice with the bar near by

breakfast, expand the menu

the bed, kitchen and bathroom were clean.

breakfast was only instant oatmeals and protein bars

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was packaged muffins, granola bars, and coffee

the fitness center was so far away and that you had to walk through the whole hotel to get to it

could get access to hotel's wifi system

the breakfast was good. location was fine for us.

easy parking unlimited coffee

wifi was down only for a bit

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

my kids however loved it

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

breakfast was good. would like more fruit

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

there were no laundry bags, the shampoo seemed watered down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

also had a room ready for a early check in

nice exercise room & pool, although we didn't use these

also the gym and indoor pool were not available

the gym was nice

clean. has laundry. friendly staff. reasonable price.

get a lot further in our summertime readings and soaked up the hot sun and views from the outdoor pool and hot tubs

breakfast was amazing. and the sheets and blankets were super cozy.

the bar area is gorgeous and the drinks served there are quality

our kids loved the pool, and the room size was great

great breakfast

breakfast was exceptional and the staff made it even more enjoyable.

we had a pet friendly room and paid the extra pet fee

breakfast was cold, and ran out of hot food. heat was difficult to get comfortable. also loud.

clean, late check out

there is a fitness area, conference room

do t eat meet, all the rest of the hotels serve the meet and the eggs separete , and no t indoor pool

more variety, hot breakfast.

breakfast was amazing

the breakfast had different offers each day. the room was very nice.

hot breakfast was not served. pool was closed

great breakfast choices

the pool was nice

has a nice indoor pool and gym

free shuttle conveniently

breakfast coffee bar.

all is good but no room service

pool area was as expected and everything was in working order

fitness center and laundry facilities on site

breakfast was ok

pool and breakfast

the breakfast was great but the stop time was inconvenient

vicinity to sierra nevada brewery and the free hotel shuttle to and from. thank you kita!!

everything was clean. breakfast was good. rooms were clean.

customer service; the staff was so accommodating of our every need, including a 3:45am shuttle to the

the shuttle to and from the airport helped so much

shuttle from airport stayed late since my flight was delayed 2 hours