very clean; nice pool; courteous staff

the customer service and breakfast in the morning and how soft sheets are

coffee was tasty and the breakfast spread was fair

very clean and great breakfast

nice, clean room. good breakfast.

not get a chance to have breakfast

the location, pool and breakfast were excellent!

nice selection of breakfast

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything was fresh hot and good

breakfast was good.

they did not inform us pool wasn't open any where. also the water pressure was not good!

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

clean and comfortable. breakfast was good and the staff was friendly.

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

great staff, clean room, good breakfast and great value

breakfast was good, room was very clean and recently remodeled

would be nice to bring back the hot breakfast

the breakfast was good, and that location was great.

hard to find, hidden behind tees was told free breakfast but not the case

the clubhouse and golf facilities were a bit run down and did not match the beauty of the course

they didn't give my kids there packages

the gym was great, all the restaurants on site were delicious

about $500 for an outdated room, no wifi, which was the only way to stream on the tv

no room service

the breakfast was excellent as well.

also the breakfast was delicious, we will definitely comeback there when we visit the zone

breakfast every morning was amazing

the staff was very friendly and the breakfast was great

the porch in the front was fabulous for relaxing, having some wine, even breakfast

fully equipped kitchen along one wall

loved the kitchenette in my room, especially the separate little faucet for filtered water

breakfast, happy hour, gym, etc

the pool was very busy, but it was during spring break, so it’s totally understandable

having a small kitchen is a definite bonus

pool was great

the pool was a plus for my daughter, she enjoyed very much

my kids loved the pancake maker and the pool was a nice addition

indoor outdoor pools are ones that my kids always love

clean and quiet. great breakfast!

the breakfast could be a little better

breakfast was good and location was great

only thing that i would say could have been better was the breakfast

everything was perfect beds location and awesome staff free breakfast and wifi

fabulous breakfast r restaurant right down the street, cornerstone

early check in, wonderful big suite, very good breakfast with lots of options.

$75 pet fee was too much. parking should also be free. room was smaller than expected

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

breakfast was delicious, staff friendly and it was an easy walk to downtown

great big comfortable room with complete kitchen

liked the kitchen area and the pool area

the kitchen in the room was amazing!!! also, the laundry facilities!

no breakfast but the room had its own fully equipped kitchen, full size fridge and all the tools to cook any meal

to the hot tub by the pool, and parents were outside while their kids ran wild in the pool and hot tub area

loved the rooms, especially the bonus little kitchen. hotel was very clean. rooftop is awesome!!

the pool/hot tub was opened later

i enjoyed having my own kitchen, if i wanted to cook

fully stacked kitchen

the breakfast had a lot of variety and new options every day

nice indoor pool, good breakfast, and just a great place to stay

lol wifi is awful, considering most properties include high speed access for free

it was relaxing, beautiful, clean, a fantastic location and the breakfast was excellent

the kids enjoyed the pool area at the end of the day

a place that welcomed our pet. had a room available for early check in.

there was no restaurant or bar open while i was here, but perhaps they can do a limited reopening in the coming days or weeks

wifi was terrible. no room service.

great staff and very clean. rooftop bar was a bonus.

wifi was terrible. no room service.

nice restaurant and rooftop, gym was great too

was very clean and the staff was friendly especially lauren who was a shuttle driver

the kitchen, with two electric burners and big refrigerator and deep sink ideal

in the bed and sink in kitchen area

nice to have a laundry and the washer and dryer took credit cards

very friendly staff. clean laundry room.

the breakfast was exactly what we needed

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

rooms were nice bed comfy pool clean an breakfast we good staff was very helpful

and they serve breakfast

staff, very clean, great coffee, enjoyed the games, pool was open and heated, quiet and very

breakfast was fine although the pancake machine was not operating.

we enjoyed the amenities, including the pool table and gym, and the breakfast options were great

great location, large rooms with full kitchen

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

the kitchen and laundry were an added bonus

i loved the cleanliness and all the things in the kitchen

we loved the full kitchen and w/d and comfortable furnishings

wifi was spotty at best but not a problem

i particularly enjoyed the food choice available in the bar / restaurant

lovely but pet fee is exorbitant

room wifi was weak. it would intermittently stop working.

:) fortunately i had no kids with me as i walked through the giant smelly cloud of second hand pot smoke

however, the rooftop bar and lounge area were spectacular

location and having restaurant and bar in house.

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

the upstairs bar is fun and plentiful

wonderful roof top bar and restaurant

reasonable pet fee

room, pool, staff

that we didn't have longer stay to enjoy the very enticing pool.

was clean, friendly and reasonably priced, and the pool was open

the pool was awesome on these hot days, with plenty of loungers and 2 tables with umbrellas, parking

fitness room and indoor pool were both great

breakfast was good, staff very friendly

loved the view for sunrise, and the pool along with the gym definitely came in handy for my boys(kids) the breakfast had an excellent

the gym was well kept up

hotel was exceptional - clean, staff was friendly, great facilities (gym, pool) breakfast was also

we got plenty of great restaurant and bar recommendations

i could not order a glass of wine through room service but was told i could order a bottle

the restaurant and bar closed too early.

room service should have a wider menu, sometimes it s limiting.

room service for breakfast

the outdoor pool was a pleasure

better cardio equipment in the gym

pool, breakfast, it was an open environment and friendly staff.

very clean room. comfortable bed. good breakfast and dining area.

pool opening hours

service in the bar was sketchy. understaffed.

- my mimosa didn’t come out until 15 min later - apparently our server was also bartending

and surprise of pet fee , added during cost after booking/choosing pet friendly room

location is great friendly staff nice on site bar and restaurant

complimentary morning coffee bar in the hotel lobby

bartender had to sell bottled water and prepared food and also had to deliver room service

it would be nice if they had a pool and maybe if the gym had a different flooring.

no free breakfast but they have a restaurant downstairs that was pretty good

i appreciated the room service which was very tasty

wish there was room service.

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

had guest laundry and hair dryer in room for drying out gear

fitness room

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

had a full laundry bag of clothing that was taken from our room by cleaning staff

great gym

also loved that there was ev charging on site

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

there is no room service offerings but great access to amazing restaurants.

no room service

the fitness center was well equipped and the condition of the equipment was very good

the live music in the bar on thursday and friday was wonderful

band wednesday and thursday night in the bar area was very entertaining

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

from location to design choices and the roof top bar to incredible restaurant

roof top bar on the ninth floor was excellent.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

rooftop bar closed earlier than we would have liked for a weekend. small thing.

we also participated 2x in a fund raiser where you opt out of room service & they feed a local family

a fan of either the hotels, asheville, or tennessee policy on one drink per person and no room service

pool hours should be a little later for adult swim only.

wifi speed is unacceptably slow - 2mbps, it's 2018 already

personally, i would have liked a sauna to steam room to go with the pool.

breakfast, parking and wifi included in the price is a big plus.

i loved how clean every single area was. i loved the jacuzzi/pool area. not large but very clean

love the indoor pool!

kids and myself loved pool and hot tub

also it has convenient and well lit parking area

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

only thing, but i do understand about, i wish they had gluten/dairy free combo for the breakfast basket, they only had either or

the view from the hotel roof bar was fun

the breakfast delivered to your door was an excellent touch

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

loved the view of the mountains and the pool

bar food was fabulous

kids screaming all day at the pool.

incredibly comfortable, the room was spacious, the shower was the perfect water pressure, the bar and the food at the bar were great especially as we got in late the first night

it was 3 of us but if you have kids with you this is the room to pick

when you have kids you need space

the free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big

roomy suites, friendly, helpful staff, free breakfast

breakfast was free and exceptional

hotel has easy access to downtown asheville, complimentary cocktail hour, and very good breakfast buffet with made-to-order eggs available

the free ev charger was an additional amenity that was helpful & useful

hot breakfast with options. indoor pool was great!

gym and pool were nice

great bed! and breakfast was awesome! the room refrigerator was very handy.

we brought our own laundry down front attendant not sure about the laundry

comfortable bed. nice gym, friendly and helpful staff. great amenities.

rooftop bar closed on sunday and monday

the lobby and bar area was inviting

love that you could use the pool. the place was super cute and everybody was very nice.

the gym is great and also the heated pool was a nice addition

breakfast was hot with ample number of food options and coffee was available all day, if you wanted

food was great rooms clean hot tub and pool fun staff was nice. would stay again

amenities: (hot breakfast, swimming pool, whirlpool, gym)

breakfast and that has gym and restaurants near the hotel

they also have laundry for guests, which came in clutch with an 18 month old

breakfast is good for what it is, but nothing to write home about

didn’t eat breakfast there.

staff all were excellent: cleaning service staff,breakfast staff, & front desk staff who went out of their way recommending upon our request nearby

price was really great for me and my two kids

breakfast with a large dining room

there was a bar on site and they made food

bar prices were a little spendy, when a single shot is 12$ but a double only adds 4$ you know

i did do a load of laundry, $5 plus soap

so clean and modern decor. pool was clean.

the pool was amazing and i really liked the fact that capacity was enforced

we always love breakfast too

a bit more vegan friendly breakfast options would be nice.

lots of kids there

i used their laundry facilities

a good breakfast was included

bar stayed open past 10pm, especially since that’s the only access to ice at the property

nice bar and courtyard and breakfast

had some noise from a nearby bar on our first night (but it ended by 11:30 pm

breakfast was a delight

the bar wasn't open. we wanted to enjoy the lovely bar and have a cocktail.

maybe the pool was not attached to the main hotel so you had to drive there

a good night's sleep away from our kids wasn't possible

no dining breakfast service

wifi was abysmal

poor wifi signal in room

the hotel was amazing, clean and everything great. great breakfast, pool, staff and rooms.

pool was open late, which was very convenient

if you had a hot tub along with the pool, that would have been great.

the indoor pool

fitness centre very hot

first stay at a bed and breakfast/inn

the owners are super attentive and the breakfast was delicious

parking is very tight

breakfast was cancelled saturday and sunday morning but we had it monday morning and it was

breakfast was excellent, and the innkeeper was willing to make the eggs to order

the gym is nice and clean, the room was very clean and i like the location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

unfortunately the gym was closed due to hurricane consequences.

was a huge bummer because we couldn’t enjoy the bar area until after 8

the bar was really cool with indoor and outdoor seating

the first floor had lounging areas, and a social area with a large, open to the public coffee bar that switches to a cocktail bar at night

loved the location and bar space

the only thing that would have been nice was a larger breakfast selection and if the coffee bar opened before 8am

no variety for breakfast

is outdated and the breakfast is pre-package stuff like muffins; but other than than, it was a great place

room we were put in near laundry room

breakfast could use improvement.

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room was also dirty and strewn with

staff members were very friendly, the rooms were clean and smelled nice, he pool towels were full, the coffee was hot and fresh, the bathrooms were clean, and the hotel seemed

is always very good: clean, friendly, fresh and various breakfast, clean working indoor pool

breakfast was wonderful, and the pool was very clean!

pool could have been slightly bigger

i enjoyed the breakfast, the staff were clean and had covid protection in place

however, the pet fee is pretty steep

pool was nice, but not warm

gym was clean and great, the pool was outstanding and overall everything was great

really convenient and great price for what you get. space was awesome, pool, staff was great.

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next door

excellent! loved having an efficiency kitchen!

breakfast was great and had many choices

the kitchenette was nice to be able to bring in a few goodies for breakfast or back from dining out

our room had a mini kitchen and a large fridge with an ice maker

the view was amazing and the breakfast was perfect

it was a very nice facility, had a nice pool, continential breakfast, and it was a very easy check in/check out process

breakfast was good and there was a good variety.

everything else was great. clean and neat. good service, and breakfast with hit and cold food

breakfast is just okay

clean, comfortable and good breakfast.

loud kids in room above running at all times of the day and night.

if they can send an e-mail survey you would think they could have sent an e-mail that pool and gym was closed

from the fires near by, there was not pool which was advertised, thats why i picked the hotel, my kids thought i was joking when we pulled up

excellent beds and linens, nice kitchenette. covered parking good grab & go breakfast.

very clean. the pool was very nice.

excellent seating areas and service at bar and coffee!

i like the modern style of the room and the hotel bar tender was very nice !!

a little noise from kids next door but only for first night

the pool was very clean

the room service breakfast was delicious

did not get a chance to try their spa but it was cozy and the people were so nice

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

toilet was way too low and no bar to get down to it. other than that was perfect stay.

food and service in the restaurant and bar was excellent

lots of parking

google maps took us thru the taco bell parking lot and it was confusing

renovation,, parking, no bar, no vending machines

new, modern rooms. great breakfast. good parking and location.

all good: location room parking

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

clean, great coffee and great breakfast

was really friendly, when you walked in the hotel it had a very clean and pleasant smell the pool looked fun but wasn't able to swim due to a busy dance competition we were attending i would

breakfast had variety and food was good

the breakfast was very good and well stocked

was not aware of the pool and spa until getting there, so we did not pack any swimwear

the boys loved the pool and hot tub

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

pet fee was low compared to other chains

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

the staff, the indoor pool, the location to biltmore village, and the breakfast/coffee bar.

the pool are was over run with kids. we took are of that. we got pool time.

hotel property is in a very convenient location, with plenty of free parking

great staff. best gym among hotels i have visited.

exceptional stay. great location and great gym

breakfast was decent

very close to builtmore and had nice breakfast.

the waffles were great! very appreciative we got a late check out time of 1pm!

smelt like a old gym sock someone left the a/c off

complimentary breakfast, great quality of bed (i've been in highly priced hotels with poor mattresses ), great

i was relieved to find ample parking to park a bigger vehicle and it was free

breakfast was good too

no room service or not informed their wouldn't be any service

clean and comfortable! allowed us a late check out!!

wifi is very slow and sometimes disappeared.

it was clean and the rooms were nice. great location and good breakfast.

indoor heated pool did not feel heated

otherwise property is clean with heated pool and gym

erica at the front desk dealt with an unexpected mishap over breakfast amazingly so it was not at all an issue for the guests

the gym and laundry facilities always kept clean

5hrs for a small load of laundry to dry

breakfast was very good too

we loved the location and it has a nice outdoor pool

pool still wasn't open no hot breakfast

great breakfast , and friendly staff

big comfortable rooms and great breakfast!

breakfast

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

extremely clean / nice free breakfast

breakfast

i was able to pay 50 bucks for a early check in.

the breakfast room was very cramped and there wasn’t very many options.

convenient to dining and biltmore. good breakfast too

everything except breakfast

employees were nice. laundry facilities

i loved that i could do my laundry on site before heading home from

no pool

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

no pool, coffee in the room or ice available

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

the cost was a little high for a location that did not have a pool or any other amenities.

the staff was very friendly and helpful. we loved the pool

cause no one was there) the supervisor came over and started checking me in and called room services to see if any suites were available

pool not open longer

was excellent

everything was clean, i got a late check out with no problem

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

no pots or pans in the kitchenette you do have the option to purchase your own, but really

had a kitchenette but no utensils (pots/pans)

i requested early check in and they were happy to oblige

i booked this hotel only for the in built kitchen for our 1

with fireplace was nice with the bar near by

there was not enough parking.

susan, our server, was extra pleasant and enjoyed the fact that you had a bar for drinks

the selection for breakfast was far better than any other hotel we stayed in during our trip

awesome gym

didn't have breakfast.

breakfast was packaged muffins, granola bars, and coffee

breakfast, expand the menu

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

breakfast was only instant oatmeals and protein bars

jacuzzi and indoor pool

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

always like this hotel because of the breakfast, pool and spa

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded out of it

breakfast was adequate but redundant

parking

exit ramp from the parking lot to the street does not safely transition

breakfast was good--loved the

excellent breakfast

laundry hanging in the top floor front window. characters loitering on property.

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

my room was right next to the laundry room so i was disturbed my entire sty

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

comfortable beds, clean, and several restaurants nearby. hot breakfast was good too.

everything!!! great people, good breakfast, super clean rooms!!! fresh cookies!!!!!

room, clean and updated, good breakfast, nice breakfast room, liked the pool area and the fitness center, used the dryer, quiet, easily able to obtain clean linens

the water in the pool was cold never warmed up

breakfast was not too good. we had expected a variety of items on the menu.

breakfast was exceptional and the staff made it even more enjoyable.

breakfast was good. it was very clean and up to date

pool hours too early. no hot tub

we stayed at another hampton inn a few months ago in asheville and the fire pit and pool were out of order

our kids loved the pool, and the room size was great

staff and great daily, hot breakfast

the hotels fault, but the pool was closed and fitness center due to covid

much too strong/spicy fragrance in breakfast area/lobby

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

there is a fitness area, conference room

location was good, easy access, free parking, clean rooms and staff was great

this hilton did not provide breakfast for guests nor did they have laundry facilities

location was great, the parking was close and easy to navigate, and the room was very clean and comfortable

dies you can get manis/pedis in there too), restaurant, winery, and bar

spa was amazing and room service breakfast was delicious!

a little disappointed when we went to get breakfast

complimentary breakfast was ok, but as a free meal, i can't complain.

pool was nice.

breakfast was very good

breakfast&dinner

the staff, close to the at and had laundry services.

very clean and had a good breakfast.

inadequate staffing for kitchen meant waiting for food and coffee

breakfast was good

early check in

to a gas station/convenient store, it was on a ground floor, the room was very large, there was a pool

pool was clean, chairs provided

quiet location right before you get into maggie valley. very clean. nice little pool

pool still closed. lol

the pool could have been cleaner.

was no breakfast

didn’t get breakfast which was ok . the location was ok .

she said they were remodeling office and working on having breakfast for customers

too cold the heat was great in the morning and also helped dry out my wet pants from riding to breakfast the next morning

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a