no pots or pans in the kitchenette you do have the option to purchase your own, but really

had a kitchenette but no utensils (pots/pans)

i requested early check in and they were happy to oblige

i booked this hotel only for the in built kitchen for our 1

kitchenette was sufficient

but it was the only holiday inn express that we have stayed in that did not provide free breakfast, which was disappointing

breakfast was very good and quite reasonable as kids under 10 ate free with an adult

the kids enjoyed swimming in the poll

the staff was very friendly and helpful. we loved the pool

the food was great both breakfast and dinner

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

the cost was a little high for a location that did not have a pool or any other amenities.

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

i was able to pay 50 bucks for a early check in.

good breakfast and great location

loved the extra pillows. the breakfast was very good and the attendant was very pleasant.

employees were nice. laundry facilities

the breakfast room was very cramped and there wasn’t very many options.

breakfast was great

extremely clean / nice free breakfast

clean facilities, great staff and gym...comfortable stay at least possible cost.

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

the view from balcony where breakfast served was peaceful and pretty

breakfast

i liked the breakfast bar

the breakfast was amazing in my opinion

to room across from laundry and someone decided to do laundry after 11 p

gym only had a few equipment pieces. tv didn't have a menu option to know what you were watching

5hrs for a small load of laundry to dry

suite was spacious with a nice kitchen & separate bedroom from living area

breakfast was very good, lots of fresh options

indoor pool, grills, workout room

breakfast was excellent

the little kitchen was awesome

didn't have breakfast.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was only instant oatmeals and protein bars

breakfast, expand the menu

breakfast was packaged muffins, granola bars, and coffee

always like this hotel because of the breakfast, pool and spa

pool was warm

i went down for breakfast, while there we could not even get in, because there were a bunch of kids in there, they ate up everything , the staff did there best to

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

there were no laundry bags, the shampoo seemed watered down

they have laundry machines, too

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

everybody was friendly and it had a good size pool and jacuzzi

very quiet,spa was amazing and private,breakfast was great,very modern, clean, quiet toilet

quiet, convenient. good breakfast.

three fitness machines and two were out of order for the 12 days we were there.

staff was wonderful, spa was nice. great breakfast

had a restaurant and bar in it, the back patio was amazing, we got to enjoy it while we was there

location excellent service staff and breakfast outstanding

the breakfast was very good. everything was fresh and hot. loved it.

as we were traveling on the weekend, it would have been nice if the bar had remained open past 10pm

did no have breakfast.

the gym was large and well equipped.

breakfast was good. it was very clean and up to date

the bartender was so friendly and smart

breakfast was exceptional and the staff made it even more enjoyable.

the pool was great even though we didn't get a chance to go, it looked so fun

the breakfast was phenomenal!

the gym was nice

also had a room ready for a early check in

not too big on breakfast, but they had a lot to offer

pool not open

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

we liked taking our pet and it has outdoor pool and outdoor seating

staff and great daily, hot breakfast

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

pet fee, toilet paper is really scratchy

pool was nice.

the pool was a huge reason why we booked, but it was

able to view mountain.. store near by pool

the pool was empty.

free breakfast and free dinner

laundry bag was not in closet to take home dirty clothes

price and the amount of activities available at the location was nice especially traveling with kids

free breakfast

loved that the adventure center with mountain biking, zip lines, a kids adventure park, and an obstacle course was next to the hotel and there were many paths to walk

wifi for the entire property was awful

we did not take advantage of the pool or the fitness center

the hotel was amazing, clean and everything great. great breakfast, pool, staff and rooms.

fitness center was good for a morning run

for years at another hotel in asheville but country inn & suites were so accommodating and the pet fee was so affordable with our dog that we have a new place to stay from now on

the pet fee

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

clean big comfy rooms rooftop bar and great location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

unfortunately the gym was closed due to hurricane consequences.

roomy suites, friendly, helpful staff, free breakfast

great breakfast.

we got there, the pull-out sofa was not made for the kids

breakfast was awesome, location, and the bar area.

sofa bed for kids, like most hotels out there, was completely uncomfortable

in bathrooms it took an hour, two visit w maintenance and a call from internet provider to get wifi working

+ comfortable and clean + close to downtown + stable wifi + spacious room

wifi speed is unacceptably slow - 2mbps, it's 2018 already

elevators were slow. wifi was slow. even though we were on 6th floor, street noise was loud.

we liked the room, restaurant, workout space, and pool.

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

new towels not offered / room service due to covid

breakfast was very good and we had dinner at the bar one night

gym was awesome

the bartender was very helpful with restaurant recommendations since it was a little late and the menu

breakfast and cleanliness

didn’t eat breakfast there.

great location, good breakfast, quiet and a great pool.

price was really great for me and my two kids

check in they did not have us in pet friendly room which i requested at booking

gym was cramped

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

also loved that there was ev charging on site

good, large gym

nice gym

from location to design choices and the roof top bar to incredible restaurant

rooftop bar closed earlier than we would have liked for a weekend. small thing.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

roof top bar on the ninth floor was excellent.

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

awesome breakfast

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

the location was excellent and the breakfast basket was a nice touch! will definitely come back.

and surprise of pet fee , added during cost after booking/choosing pet friendly room

- my mimosa didn’t come out until 15 min later - apparently our server was also bartending

service in the bar was sketchy. understaffed.

location is great friendly staff nice on site bar and restaurant

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway’s was amazing

pool was chilly. no hot tub/spa

i like the modern style of the room and the hotel bar tender was very nice !!

excellent seating areas and service at bar and coffee!

very friendly staff, beautiful, wonderful smelling lobby area w restaurant, bar and starbucks coffee

lady at the bar was so lovely and made a delicious cocktail to my request

breakfast was ok, nothing special

the breakfast was a nice surprise, with wonderful, fresh savory pastries, fruit, and snacks to go

breakfast was really nice too with an excellent selection of pastries including a couple of gluten

breakfast had amazing selection of fresh baked goods

had a bit of an issue with the microwave for breakfast… coffee not very hot…

comfortable bed. nice gym, friendly and helpful staff. great amenities.

a large workout room with large windows that look down on the street, an indoor swimming pool, a beautiful roof top deck with a great view of the mountains, late night dining options,

the bar & check-in desk are combined together, so the bar never feels boring

the gym is great and also the heated pool was a nice addition

the gym is great and also the heated pool was a nice addition

the scrambled eggs at breakfast.

loved that egg whites were offered, kids loved pool and basketball court

having a full kitchen was great

the pool was older and that room was stuffy

loved that egg whites were offered, kids loved pool and basketball court

the smoked old fashion in the 42 bar was absolutely out of this world

room service was very quick, easy and friendly

room service should have a wider menu, sometimes it s limiting.

the price ud83dude02. the appetizers in the bar area were ok, not great.

room service was pricy. otherwise a good value.

no pet fee is wonderful, and staff were pleasant

loved the deck area with the pool, dog walk, and fire pit

location, pool table, balcony, pool, and pet friendly! loved it!!!

the ladies at the bar were fantastic! the drinks were delicious and the room was perfect.

the bar and patio area were also great

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service; proximity to attractions was great; staff were friendly and

the bed was extremely comfortable and we ordered dessert room service and were not disappointed

the spa was amazing!

shower was very small, hotel bar was overpriced, room wasn't ready at check in time.

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

it is convenient and we appreciated the laundry facility

however, the rooftop bar and lounge area were spectacular

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

the location was great. the gym was nice and convenient, loved the bottle water in gym.

wonderful gym

great location, large rooms with full kitchen

from the kitchen to the bathroom, every corner reflected care and attention

we loved the full kitchen and w/d and comfortable furnishings

traveling as a family the space was perfect — including a sitting area as well as kitchen

i loved the cleanliness and all the things in the kitchen

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

pool and hot tub were great

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

the boys loved the pool and hot tub

i wished the bar had been more extensive.

online states a mini bar & room service

i could never locate any ice machine, which requires call room service for everything at all hours

there is no room service offerings but great access to amazing restaurants.

beautiful property! room was spacious and well maintained! drinks from the bar were great.

we would have liked to have room service but we were informed that it is in the works.

location, great price, but the adverted as pet-friendly but was informed later that it required an additional $100 nonrefundable pet fee which

it was a long climb to the pool but the pool was very nice.

com or the rental agreement that was emailed, didn’t tell me about the extra pet fee (i always look for those since i have a small dog) even the website doesnt make it clear

an e mail that the pool was closed for maintenance since june- the day before our stay

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

it's a brand new hotel so everything is new obviously; great kitchen full-sizing fridge, two burner stove

early check in, wonderful big suite, very good breakfast with lots of options.

breakfast had fantastic options, even including a cage-free frittata which was excellent

early check in, wonderful big suite, very good breakfast with lots of options.

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

overall cleanliness a significant asset always had adequate parking

safe, well lite parking lot

from the complimentary breakfast to the clean rooms and clean facility to the all day tea, coffee, and hot chocolate this

friendly staff, excellent clean rooms, and very nice breakfast

very clean and close to my destination. the breakfast was delicious and plentiful.

lots of parking

all good: location room parking

location, cleanliness, quiet, fitness center was great!

the location and the covered parking. breakfast was great!

renovation,, parking, no bar, no vending machines

spacious rooms, laundry, pool, free breakfast

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

breakfast was good and varied - i especially liked the oatmeal with blueberry jam

if they can send an e-mail survey you would think they could have sent an e-mail that pool and gym was closed

excellent beds and linens, nice kitchenette. covered parking good grab & go breakfast.

close to biltmore and biltmore village. also like the laundry facilities.

pool were closed and my kids were excited to go swim during my stay.

needed to use the laundry facilities

great breakfast, indoor pool for kids, work out room, great location

breakfast was fantastic. pool and hot tub were fun for my kids.

but then our kids room is also charged

were supposed to be free breakfasts but the hotel wasn't sure it applied to booking

gym fell well short of expectations especially with the safety measures required

wifi kept fading in and out

when i asked about wifi staff never mentioned there is a guest, conference and paid wifi

kitchen stove needed repaired front was falling off

full kitchen, jacuzzi hot tub, beautiful river views!

first, cabin was new and clean. second, it had full kitchen with amenities.

the kitchen had all staples, all you needed was the food

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

the breakfast had lots of choices and was well stocked, even at the end of breakfast time

there was even a small gym and a decent breakfast that included eggs and sausage

breakfast was wonderful.

the waffles were great! very appreciative we got a late check out time of 1pm!

the breakfast is great, my kids loved it

pillar kitchen breakfast was not very good

wifi was terrible. no room service.

easy to walk to the restaurants, breweries, and shops in downtown, and there is a free shuttle operated by the hotel

could not watch anything on the tv the direct tv was not connected and the wifi was terribly slow

no room service because of coronavirus which was fine

our room was a suite with kitchenette fully equipped

the edge of downtown ample parking, clean,great, breakfast very nice facility

wonderful breakfast

room was very spacious and had excellent kitchen with frig, stove, microwave, dishes, and even a dishwasher

units have kitchen, sofa, work table and a window you can open

the breakfast was good, and that location was great.

great staff, clean room, good breakfast and great value

breakfast was good, room was very clean and recently remodeled

breakfast was okay, nothing to write home about

the breakfast was sufficient for us having hot and cold items available

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

cleanliness, comfort, and breakfast was all wonderful!

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

the kitchen in the room was amazing!!! also, the laundry facilities!

the on-site complimentary laundry is wonderful

we love our suite with the kitchen facilities which is a must when you have a baby.

so many thoughtful touches from hooks to hang towels on in the bathroom to a well stocked kitchen in the room

reclining chair, laundry basket, purse hooks…etc

breakfast and that has gym and restaurants near the hotel

location heated pool

the continental breakfast and pool are also very nice to be able to keep family

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

cleanliness and the breakfast.

fabulous breakfast r restaurant right down the street, cornerstone

only thing that i would say could have been better was the breakfast

the breakfast could be a little better

consider upgrades to interior, improve free breakfast options

breakfast was good and location was great

the hot tub,pool,gym the vibe was everything so comfortable

we enjoyed the swimming pool and spa

also it has convenient and well lit parking area

the breakfast was nice and well stocked

parking was tight, but i drive a truck and learn how to manage.

nice indoor pool, good breakfast, and just a great place to stay

the indoor pool was nice but a bit short in length.

nice size kitchen

the room had full kitchen and it was spacious.

the pool and hot tube was nice after a long day

clean and quiet. great breakfast!

is basic with no frills but extremely clean, very friendly staff, excellent wifi and has free parking

parking is awful

pool pictures were deceiving, i thought this locations pool was larger

pool was great

lady at breakfast was super

big clean room, indoor pool, decent breakfast

the pool room has a very strong clorox smell.

the free breakfast was the best we’ve had also, with healthy options like granola and they even had oat

a big plus for us was the two tvs; the kids had their own space to relax in the living area while we could unwind in the bedroom area

the pool was amazing and i really liked the fact that capacity was enforced

there was a bar on site and they made food

their indoor pool being open from 6am-10pm was an added bonus

so clean and modern decor. pool was clean.

the indoor pool.... the water temperature was ok but the air was to cold

the porch in the front was fabulous for relaxing, having some wine, even breakfast

also the breakfast was delicious, we will definitely comeback there when we visit the zone

the breakfast was excellent as well.

breakfast every morning was amazing

it was walking distance to grive park inn for the spa & restaurants

the free breakfast offer was a plus. supplies were lacking. waiting on shipment.

we also made use of the self service laundry whilst we were there which was a great help

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

had guest laundry and hair dryer in room for drying out gear

outside doors to rooms. i like that they had a laundry facility in the hotel.

a kitchen with a queen bed was the best

nice to have a laundry and the washer and dryer took credit cards

the laundry facilities were good too

wish the breakfast had more to drink than just coffee & hot chocolate - would be nice to have juice or even

the man at the desk was very nice, but he was the person hired to do the laundry at night

did not have a laundry area.

the bar staff very good, paid attention to our needs, meals served in good manner of time.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

i stayed several days, i had a hard time getting my room serviced because of the timing of my spa visits

dies you can get manis/pedis in there too), restaurant, winery, and bar

breakfast was perfect

we loved the pool & hot tub too

breakfast and service was great.

great bed! and breakfast was awesome! the room refrigerator was very handy.

the free ev charger was an additional amenity that was helpful & useful

sunset terrace dining edison bar elaine's historic main inn room with mtn view attentive staff

the wifi could be way better.

we had a wonderful time using their golf course as well

were way more families and kids, than i expected for a resort & spa

spa and restaurant prices were very high and having to pay a daily resort fee plus parking in

big drawback was the wifi

very comfortable beds and breakfast was delicious.

the covid procedure of not having room service was just fine with me

breakfast was very

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and garbage

very nice people, room really nice, and the breakfast was great

great clean room in a quiet area. nice to use the pool next door at glo, too!

pool opening hours

highlights were the price, free ev charging, and a good breakfast

the outdoor pool was a pleasure

loved the view for sunrise, and the pool along with the gym definitely came in handy for my boys(kids) the breakfast had an excellent spread

invited me for early check in then tried to charge me for it

indoor pool is refreshing after a long day

” if the coffee area was self serve and the pool and fitness room was accessible, there was no reason not to offer the normal breakfast this

loved the view for sunrise, and the pool along with the gym definitely came in handy for my boys(kids) the breakfast had an excellent

the pool and breakfast were great

very clean and quiet; right off the highway; quiet pool; comfy bed; big tv.

the plastic wear in the breakfast area was trash

lovely indoor pool and sap pool

i am allergic to milk and there was little in the breakfast that was dairy free.

the property has great amenities including a scaled down restaurant and bar and next door is a cracker barrel restaurant

staff, clean comfortable room, nice gym, starbucks in the lobby -- it was a perfect

what breakfast? the covid excuse is getting old!

the breakfast area was very nice but the menu layout and ordering process was confusing first thing in

breakfast was nice. we enjoyed the pool and gym. location was great.

also, large refrigerator, microwave, sink and even a dishwasher in the kitchen area

nice breakfast! very clean! friendly staff!

the kitchen sink faucets could have been a little better quality

pool was too cold

the breakfast was amazing and the room and amenities were among the nicest i have ever

the pool was excellent

breakfast was full of variety, hot and cold

it was all great. conf bed/rm, breakfast bar was awesome!

pool was dirty

free breakfast, and literally just down street from airport

prefer a complimentary breakfast

hot tub and pool area

free parking

nice decor, parking

proximity to shopping and restaurants, indoor pool, clean and spacious room, close to

pool and breakfast

fitness center and laundry facilities on site

breakfast ended a little early as we got in really late the night before

and they have a great breakfast

breakfast was ok

we had an early flight and would be getting up too early to enjoy the on-board breakfast

of covid we could not leave our room and use the spa or gym

the shuttle was great.

was able to check out but still use the shuttle a little later in the afternoon to get back to the airport, much appreciated

vicinity to sierra nevada brewery and the free hotel shuttle to and from. thank you kita!!

good for more than one night, with a nice self serve breakfast

she also called the shuttle service for us as we were heading to the airport, super sweet lady

parking right outside the room, breakfast

did not do breakfast but did coffee one time and was not a fan as i don`t care for coffee grounds

hotel and room was comfortable, the swimming pool was situated outside the rooms

mayor issues, only thing i was expecting pool to be heated it was not would’ve had been great especially in the cold

wished the heated pool opened before 10 am.

the location, pool and breakfast were excellent!

great property. friendly staff. pool is nice if not crowded with kids.

location was excellent in town,pool looked great!

the pool area looked clean and though it's located right by the airport, the noise did not bother us

gym was too small, and not enough equipment for amount of people staying there

enjoyed late check out

the shuttle's driver was very rude and make us feel unwelcome to the hotel

the service is good and everything is nice and clean. the heated pool and hot tub are great.

the continental breakfast was awesome! our room was super clean and lovely!

staff who helped in the breakfast area were exceptionally patient and kind, especially with the kids

clean and well maintained desk staff good breakfast

the bathtubs are super slick. not good for adults or the kids

was very clean, breakfast was good

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

decent breakfast, good location

pool was closed the entire weekend due to maintenance

the cleanest, great tv channels, great breakfast, everything about it is amazing

clean and sufficient breakfast.

the hotel pool is beautiful!

service excluded the $45 per night pet fee that was assessed

the ambiance, decor, option for room service and dining at the pool and overall cleanliness.

there with out two little dogs for 4 nights last week and for our last night they waived the pet fee and gave us vouchers for two free breakfast buffets

my room was at the very end of the hall where the wifi didn't connect..that was the only issue

clean room and warm breakfast.

though we did not make use of it, there is also a gym near the lounge area and an outside pool as well

accommodations, lots of amenities - we loved the fire pit and pool table

staff, very clean, great coffee, enjoyed the games, pool was open and heated, quiet and very

pool with fun games

no elevators with lots of rustic steps to the room and to the pool.

the restaurant, spa, walking trail, gym were all closed

the cabin came with a full kitchen, two futon-like couches and a beautiful shower

the two pools were also fantastic

work being done to add pool and cabins out back- i will definitely be coming back for a romantic weekend once everything

breakfast was good but could have been even better with a few more hot items such as eggs, sausage,

hot breakfast needed some protein

clean, quiet, good tv, paper in the am & a actual continental breakfast!

we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

friendly, close, they did my laundry for a small fee

only complaint, and it’s a minor one, is the breakfast offered

covid still around breakfast was a bag but it was fine contact with people limited and ha mask on everything was good

continental breakfast, cleanliness, friendly staff

everything. the bed was comfortable, the view was great. breakfast was good.

breakfast was minimal. missed the eggs, sausage.