pool closes early (10:00 pm)

on-site parking allowing us to shuttle to the airport and leave our car at the hotel

breakfast was great. pool was fun.

breakfast is lovely and delicious

also, has an airport shuttle that starts at 430am

pool could have been better. leaves were falling in the water.

fitness center and laundry facilities on site

management went the extra mile to make sure the pool was ready for our visit

renovations, very clean, friendly and helpful staff, delicious breakfast, great pool, great location

pool and breakfast

great service was very friendly and knowledgeable. breakfast was good.

breakfast was good, especially the turkey sausage

room was spacious, breakfast was good

stay regularly at hampton inns and the quality of the breakfast food was a little less in quality than most of the other hh inns where we have stayed

no indoor pool

our room looked over the hobby lobby parking lot

timely and courteous airport shuttle

it smelled horrible like an old sweaty gym sock

nice pool, great jacuzzi and fitness facilities

shuttle, due to snow storm shuttle was not available however the prior hotel i stayed in had their

the property has great amenities including a scaled down restaurant and bar and next door is a cracker barrel restaurant

it would be nice if the shuttle had longer hours.

airport proximity and shuttle were perfect for us.

ability to order and pick up food in house, room was clean and bed was comfortable, early morning shuttle to the asheville airport

also has a small restaurant with coffee bar and mixed drinks

shuttle not early enough

the night shift front desk lady didnt think my shuttle was booked, but it was.

everything was great the service, the great breakfast ud83eudd5e

she also called the shuttle service for us as we were heading to the airport, super sweet lady

shuttle to the airport was only available at 5:15 and my flight was at 6:25, just a little tight

breakfast was amazing

many items were out at breakfast, indoor pool water was too cold to swim.

location shuttle to airport

great breakfast choices

location by airport and shuttle, size of room, mattress, staff

pool was under maintenance

not to mention the indoor pool was open and the breakfast is probably the best around

staff who helped in the breakfast area were exceptionally patient and kind, especially with the kids

late check out

better than the usual these days, there were plenty of breakfast choices and they kept it stocked

we did not have breakfast as we took the 4:30 shuttle to the airport

clean and close to airport. airport shuttle and park and fly.

enjoyed late check out

we did not have breakfast as we took the 4:30 shuttle to the airport

& i went down to use the pool facilities & found it crowded & full of unsupervised rowdy teenagers

the indoor pool was warm and jacuzzi amazingly hot

i loved having the ability to get room service via my cell phone, while utilizing the chow app

the pool, spa and restaurant was great!

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

no laundry service.

the kitchen was small and a/c did not work

the two pools were also fantastic

nice size rooms , greta view from windows . nice kitchen

hot tub pool spa fireplace peaceful

with its expansive grounds, inviting decor, pool, spa, and restaurant, it offers everything you need in one location

friendly, close, they did my laundry for a small fee

breakfast was good but could have been even better with a few more hot items such as eggs, sausage,

clean, quiet, good tv, paper in the am & a actual continental breakfast!

breakfast was pretty slim, with waffles being the only fresh warm option

we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

the kitchen and bathroom were well equipped and very clean

the kitchen had all staples, all you needed was the food

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

full kitchen, jacuzzi hot tub, beautiful river views!

kitchen stove needed repaired front was falling off

the heated pool and free breakfast

very clean, comfortable and loved the breakfast options

property was well kept and the breakfast was delicious

clean, late check out

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

the pool is not big enough

location, staff courteous and helpful. breakfast is back, clean, not noisy. will be back

everything!!! great people, good breakfast, super clean rooms!!! fresh cookies!!!!!

breakfast was well balanced, something for every one

pool is open til 10pm, and laundry room was clean

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

great breakfast

the gym was cooled well and not humid

the bar tender kristin was great and pleasure to talk

pool was a little cold and no hot tub

laundry facilities

pool and big indoor hot tub

the breakfast was by far the best i have experienced at a hotel of this star level.

parking could have been better.

the breakfast was good. location was fine for us.

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

laundry hanging in the top floor front window. characters loitering on property.

my room was right next to the laundry room so i was disturbed my entire sty

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

ask for a room facing the front parking lot if you can

as we were traveling on the weekend, it would have been nice if the bar had remained open past 10pm

did no have breakfast.

awesome gym

clean comfy good breakfast.

my kids however loved it

jacuzzi and indoor pool

i went down for breakfast, while there we could not even get in, because there were a bunch of kids in there, they ate up everything , the staff did there best to

nice place fo kids

breakfast and location

breakfast, expand the menu

didn't have breakfast.

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

breakfast was only instant oatmeals and protein bars

breakfast was packaged muffins, granola bars, and coffee

on-site gym

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to the front desk, and close to the pool

wifi was not good. only half tv channels would tune e.

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn t transfer

breakfast

breakfast was wonderful.

breakfast was great, room was clean,

there were obnoxious kids jumping in and splashing in an already small pool

other guests with kids were running up and down the causeway on our floor and above

the continental breakfast was meager and machines in breakfast area were broken so selection was limited

onsite parking was convenient and free

parking was a little far then i was expecting.

very good hot breakfast. excellent location to biltmore estate, 10 min max.

very clean and close to my destination. the breakfast was delicious and plentiful.

hotel property is in a very convenient location, with plenty of free parking

indoor pool was cold

good guest laundry.

gym facilities limited

i love that they had a laundry corner - very convenient

dir cations for how to use the gym equipment

omelet bar was good

the boys loved the pool and hot tub

a bar would also be a nice feature considering the price we pay to stay

i wished the bar had been more extensive.

the pool

fitness center closed

location, cleanliness, quiet, fitness center was great!

the location and the covered parking. breakfast was great!

google maps took us thru the taco bell parking lot and it was confusing

new, modern rooms. great breakfast. good parking and location.

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

food was gourmet from breakfast, to in-room service, to elegant dinners

included only means you get a credit to use at the restaurant or room service

spacious rooms, laundry, pool, free breakfast

the elevators are quick, the room is perfect with its small kitchen, the bed and pillows were comfortable

if they can send an e-mail survey you would think they could have sent an e-mail that pool and gym was closed

everything was clean, the staff was friendly, breakfast was good, only down fall is breakfast stops at 9 and not 10

the staff was friendly and the boxed, grab and go breakfast was convenient

the bed were very firm. the pool was closed 2/3 days we were there

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

at breakfast

otherwise property is clean with heated pool and gym

pool and exercise room are nice

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

our kids enjoyed the indoor pool

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

our kids enjoyed the indoor pool

lady at the bar was so lovely and made a delicious cocktail to my request

we came in with two trucks and parked behind the motel

everything! the rooms were clean, beds comfortable, staff was friendly, breakfast offered, etc

getting up from the toilet then trying to find a stable item to regain his balance he grabbed the bar and it gave way and he fell scratching his head on the wall and getting a bruise on his hip

very friendly staff, great breakfast and clean hotel room.

the breakfast choices

large rooms w/ large kitchen and large bathroom. gym. pet friendly.

i have to say, the server and chef at the azalea bar and kitchen(jennifer and john) were excellent with accomodating us with food options

an e mail that the pool was closed for maintenance since june- the day before our stay

the full kitchen is well stocked and it was nice to be able to make breakfast at home

also had a small gym

no breakfast due to covid but that was acceptable

wish there was more vending machine options since breakfast bar couldn't be open

more breakfast options.

breakfast was excellent, also the location

didn't have a chance to try the breakfast since lobby is close for covid

loved that egg whites were offered, kids loved pool and basketball court

loved that egg whites were offered, kids loved pool and basketball court

the pool size was disappointing, not really appropriate for lap swim

having a full kitchen was great

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next door

could be a much better breakfast

they shut the pool down as soon as we got there.

breakfast was nice a little uperscale than what we’re used to, no yogurt and the biscuits were

the breakfast was good value and a nice variety of foods

we went swimming a few times and every time the pool was empty which was a big win

breakfast was great. the lady over that area does an excellent job and is very pleasant.

indoor pool area, rooms clean, breakfast area was big and food was fresh

just loud disrespectful guests allowing their kids to run the halls and slam the doors not the hotels fault

walls a little thin. could hear neighbors kids talking quietly and coughing.

gym was cardio machines with about 4 different medicine balls

breakfast left a lot to be desired

a hot breakfast the next day was nice as well

breakfast could have been a little better

breakfast had the perfect foods to start the day

breakfast was almost gone early. eggs and sausage were good though.

i needed an early check in and she worked it out for me

early check in

the breakfast was great. everything was fresh and from local vendors.

the chef provided a delicious and high quality breakfast

the breakfast was delicious

breakfast was fabulous

the next morning breakfast was made to order

the pool was great the inside pool had a few bugs/leaves in it because it was connected to the outside

eat options and service), restaurant and bar offers good food and service, gym has a few cardio machines and free weights, really nice lobby and strong wifi

rooms are updated and very clean. we liked the pool and hot tub inside the building.

i can get a good nights sleep and the bar is a great place to sit and chill

room service did not come in morning to make the beds

also got a chance to check out the gym that was great definitely up to-date equipment with a view into the pool room so j got to watch

the free breakfast was the best we’ve had also, with healthy options like granola and they even had oat

a big plus for us was the two tvs; the kids had their own space to relax in the living area while we could unwind in the bedroom area

lady at breakfast was super

the staff were all very helpful. the kitchen area was good.

arrived 5 hrs early for my conference in asheville (billy graham training center at the cove) after driving

bar in the welcome area

the pool was amazing and i really liked the fact that capacity was enforced

i did do a load of laundry, $5 plus soap

the pool was delightful, and the room was lovely

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

no pool

pool and hot tub, clean hotel

customer service, breakfast, pool, rooms, bed it was all wonderful!!

food was great rooms clean hot tub and pool fun staff was nice. would stay again

the gym was closed. the whirlpool was closed. there was renovation in progress.

the pool was a decent size as was the workout room

breakfast was perfect

no laundry facilities

pool and hot tub

the pool and spa water was not clear.

room size. cleanliness and continental breakfast . pool, jacuzzi and fitness center

ice machine and laundry centrally located and working

i loved how breakfast was still included during covid as a ‘grab and go’ style, where as another hotel i

great clean room in a quiet area. nice to use the pool next door at glo, too!

pool was clean and ready for a swim

very nice people, room really nice, and the breakfast was great

they had a nice gym and pool

invited me for early check in then tried to charge me for it

have a free ev charging station (for guests), which made it so convenient for me to charge my ev overnight

was offered via txt early check in which was great

the gym was still closed :( i get that it was for covid, so its not the fault of the hotel.

very nice hotel, clean, comfortable, nice breakfast and friendly staff. awesome.

nasty smell on 2nd floor in laundry room

the breakfast was great

breakfast was exceptional

the breakfast room was very cramped and there wasn’t very many options.

i was able to pay 50 bucks for a early check in.

it was great that the pool area was open late but i did not expect the number of kids in the pool after 9 pm

free parking is always a plus

gym and restaurant closed

staff, quiet atmosphere, parking.

the big thing: free wifi is only available if you join the marriott bonvoy program

breakfast

extremely clean / nice free breakfast

big comfortable rooms and great breakfast!

quick check-in, clean room, comfortable bed and a good breakfast

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

veri modern and room was very well decorated and spacious. the breakfast options were very good.

nothing really i wish there was a indoor pool and the hotel was a little dated.

to room across from laundry and someone decided to do laundry after 11 p

5hrs for a small load of laundry to dry

was very helpful when i asked for a late check out

i requested early check in and they were happy to oblige

there was no mention of the kitchen being totally void of any type of utensils, etc

the kitchen is a good thing. great location. staff is accommodating.

had a kitchenette but no utensils (pots/pans)

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

no laundry facility

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

recently remodeled room great breakfast close enough, but not expensive

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

unfortunately the gym was closed due to hurricane consequences.

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the gym and coffee shop are not operational

clean big comfy rooms rooftop bar and great location

breakfast was a delight

the breakfast was a nice surprise, with wonderful, fresh savory pastries, fruit, and snacks to go

the bar wasn't open. we wanted to enjoy the lovely bar and have a cocktail.

very well maintained. room was private and comfortable. lounge and breakfast were excellent.

nice bar and courtyard and breakfast

breakfast was mediocre, at best

breakfast could have had better choices

location...friendly staff...the kitchenette oh and its animal friendly

small breakfast

my laundry was stolen from the dryer and nothing was offered to help

the staff were warm and welcoming and they have a very nice lobby with games, a fireplace and a bar offering both na & alcohol options

rooftop bar closed on sunday and monday

the lobby and bar area was inviting

love that you could use the pool. the place was super cute and everybody was very nice.

the lobby, the workout facility, the pool are all perfect

it was 3 of us but if you have kids with you this is the room to pick

bar food was fabulous

and gym

i didn’t receive notice that gym and pool was closed down for construction

the bar and patio area were also great

there is no room service offerings but great access to amazing restaurants.

bed was extremely comfortable view was nice bar was pretty

the live music in the bar on thursday and friday was wonderful

band wednesday and thursday night in the bar area was very entertaining

online states a mini bar & room service

like the set up of the room with a living room area, a kitchen and separate bedroom

breakfast was meh. end time is pretty early (8:30 am).

the breakfast staff was also friendly and followed all covid safe protocols while serving breakfast

the indoor pool was nice but a bit short in length.

hotel, room, breakfast and staff all great. would go out of my way to stay there again.

location, outside balcony. good breakfast. late check out.

outdoor pool looked nice, we didn't use it though

breakfast and cleanliness

staff all were excellent: cleaning service staff,breakfast staff, & front desk staff who went out of their way recommending upon our request nearby

check in they did not have us in pet friendly room which i requested at booking

the free breakfast in the morning and the heated pool

delicious food, spacious bathroom, nice laundry facility,

high $50/pet fee

i was able to bring my dog for a very reasonable pet fee and she enjoyed her stay as

clean, plenty of linens in the room, was impressed that hotel provided guest laundry facility (we did not need to use), room and bathroom were spacious for 2 of us

breakfast baskets every morning, refrigerator packed with drinks, and optional snacks and alcohol

the view from the hotel roof bar was fun

a breakfast basket is delivered to your room each morning with food that can be eaten in your room or

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

free refrig snacks were a nice touch, and have i mentioned our breakfast basket

nice hotel, free laundry

laundry facilities, gym

the kitchen in the room was amazing!!! also, the laundry facilities!

all the amenities you can think of, a generous kitchenette in the room, 24/7 access to free laundry room, and right next door to a grocery store, and several fast food places and fine dining

no breakfast but the room had its own fully equipped kitchen, full size fridge and all the tools to cook any meal

even though their restaurant & bar were not

i like it nice and hot, so room service is never an option

the bar is wonderful

room service should have a wider menu, sometimes it s limiting.

would have appreciated the hours of the bar and restaurants/room service being longer or extended from their current

everything was perfect beds location and awesome staff free breakfast and wifi

fabulous breakfast r restaurant right down the street, cornerstone

only thing that i would say could have been better was the breakfast

the breakfast could be a little better

consider upgrades to interior, improve free breakfast options

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

roof top bar on the ninth floor was excellent.

from location to design choices and the roof top bar to incredible restaurant

was clean, friendly and reasonably priced, and the pool was open

good breakfast, very friendly staff.

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

was ok, juice, tea, hot chocolate for the kids, had by english muffin with peanut butter each morning and the kids enjoyed the waffles

great benefit to have a pool for the kids

complimentary morning coffee bar in the hotel lobby

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

service in the bar was sketchy. understaffed.

the spa treatment was superb

location is great friendly staff nice on site bar and restaurant

wonderful roof top bar and restaurant

the upstairs bar is fun and plentiful

it is convenient and we appreciated the laundry facility

the location was great. the gym was nice and convenient, loved the bottle water in gym.

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

had a full laundry bag of clothing that was taken from our room by cleaning staff

gym, free champagne, view, surrounding areas

great value for the money, gym clean and well equipped

the staff is very friendly and the gym is nice

amenities nice appreciated the laundry so we could pack less for the trip

the pool was open late

please keep this in mind if your kids are really wanting to play

the parking lot was not well laid out

the log in to wifi was confusing.

the pool was a plus for my daughter, she enjoyed very much

holiday inn is beautiful and had a bar and restaurant

parking was a breeze, and they options for electric charging stations as well

the ambiance, decor, option for room service and dining at the pool and overall cleanliness.

parking

it is located behind the parking lot

they offered us water, and one complementary drink from the bar per night

we got there, the pull-out sofa was not made for the kids

sofa bed for kids, like most hotels out there, was completely uncomfortable

loved the divided two rooms to have kids separate on sleeper sofa

we got there, the pull-out sofa was not made for the kids

loved that it had laundry in our room that’s a bonus

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

we loved the full kitchen and w/d and comfortable furnishings

full kitchen

the rooms including the kitchen had everything we needed

we enjoyed the amenities, including the pool table and gym, and the breakfast options were great

staff found and returned my phone from the gym. staff helped with internet connection.

though we did not make use of it, there is also a gym near the lounge area and an outside pool as well

clean and fun! pool and pool table was great! also the fire pit! maybe a hot tub later on?

clean room and warm breakfast.

daily room service was late afternoon each day which was inconveniant

from the valet, to the front desk and interacting with room service, everyone was very kind

beautiful- nice to have bar and food on property. breakfast was delicious

we liked the room, restaurant, workout space, and pool.

not that i didn t like it but the gym and pool was on the small side

the rooftop bar was very nice, especially when we didn't feel like going

proximity to downtown, shuttle service, outdoor pool, staff

downgraded on value for money because 'complimentary' wifi cost 4

friendly staff and great location plus the free shuttle

location and shuttle service around town which was especially nice because of rainy weather

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

the staff was very helpful, the bar and restaurant was convenient and surprisingly good.

wish there was room service.

the bar is a nice place to unwind with a drink

the breakfast is awesome too

yummy room service & nice big shower

buffet was a good price, the fitness center was nice and not crowded, and there was plenty of parking space

the breakfast was delicious and our kids enjoyed them too

we had no issues with hot water or wifi

beautiful hotel. we enjoyed the bar and room service options.

breakfast; golf and gym

a place that welcomed our pet. had a room available for early check in.

but then our kids room is also charged

was no room service and breakfast was quite expensive

no room service

the room service is decent but not as good as in-hotel restaurant food.

loved the kitchenette in my room, especially the separate little faucet for filtered water

units have kitchen, sofa, work table and a window you can open

it's beside the pool with a glass wall in between

the pool was very busy, but it was during spring break, so it’s totally understandable

it has laundry facilities next to the swimming pool and work out room

breakfast had fantastic options, even including a cage-free frittata which was excellent

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

ran out of coffee, napkins, and utensils toward the end of the breakfast hours.

get a very needed hair conditioner immediately , and making it very easy to extend out stay to a late check out

was a leak in the fitness center and no plumber available on thanksgiving weekend, so some equipment was unavailable

the room was very clean and spacious with a full kitchen and cook wear

little kitchenette would be great for a multiple day stay

the kitchen was huge and very well stocked

kitchen.

after booking there was a slight mix-up but i received a call and was given a king room with full kitchen at no extra charge