very clean; nice pool; courteous staff

the customer service and breakfast in the morning and how soft sheets are

coffee was tasty and the breakfast spread was fair

very clean and great breakfast

nice, clean room. good breakfast.

not get a chance to have breakfast

the location, pool and breakfast were excellent!

nice selection of breakfast

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything was fresh hot and good

breakfast was good.

they did not inform us pool wasn't open any where. also the water pressure was not good!

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

clean and comfortable. breakfast was good and the staff was friendly.

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

great staff, clean room, good breakfast and great value

breakfast was good, room was very clean and recently remodeled

would be nice to bring back the hot breakfast

the breakfast was good, and that location was great.

hard to find, hidden behind tees was told free breakfast but not the case

the clubhouse and golf facilities were a bit run down and did not match the beauty of the course

they didn't give my kids there packages

the gym was great, all the restaurants on site were delicious

about $500 for an outdated room, no wifi, which was the only way to stream on the tv

no room service

the breakfast was excellent as well.

also the breakfast was delicious, we will definitely comeback there when we visit the zone

breakfast every morning was amazing

the staff was very friendly and the breakfast was great

the porch in the front was fabulous for relaxing, having some wine, even breakfast

fully equipped kitchen along one wall

loved the kitchenette in my room, especially the separate little faucet for filtered water

breakfast, happy hour, gym, etc

the pool was very busy, but it was during spring break, so it’s totally understandable

having a small kitchen is a definite bonus

very clean, good breakfast, good location.

early check in, wonderful big suite, very good breakfast with lots of options.

fitness room was well equipped

was a leak in the fitness center and no plumber available on thanksgiving weekend, so some equipment was unavailable

early check in, wonderful big suite, very good breakfast with lots of options.

wifi kept fading in and out

prior to my arrival i received a phone call stating that my room was ready as i had requested an early check in if possible

we enjoyed the bartenders in the small bar at night

gym needs to be bigger and more updated

of people in the lobby who brought their own alcohol and were partying, as well as about 20 kids plus about 10 adults in the pool and hot tub

they have a pool and gym

everything, the staff were rude, kids running the halls i don't recommend

indoor outdoor pools are ones that my kids always love

the pool was great except the hot tub jets didn t work

very clean. nice breakfast. great location.

it was a good size, and a small kitchen area helped our furry family

i couldn't get the wifi to work in my room.

no room service because of coronavirus which was fine

great staff and very clean. rooftop bar was a bonus.

location and shuttle service around town which was especially nice because of rainy weather

consider upgrades to interior, improve free breakfast options

everything was perfect beds location and awesome staff free breakfast and wifi

the breakfast offered was

limited breakfast but also had tea which i was grateful for.

the breakfast could be a little better

the kitchen in the room was amazing!!! also, the laundry facilities!

loved the rooms, especially the bonus little kitchen. hotel was very clean. rooftop is awesome!!

laundry was free

loved that they had 2 ev charging stations so i could charge my electric vehicle overnight and did not have to waste time

no breakfast but the room had its own fully equipped kitchen, full size fridge and all the tools to cook any meal

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

nice size kitchen

each morning the breakfast was great

friendly staff, nice rooms, great hot tub, good breakfast

i enjoyed having my own kitchen, if i wanted to cook

fully stacked kitchen

top quality, such as netflix on the tv, real coffee available via a maker, ice machine, separate kitchen, wifi in the room

loved that it had laundry in our room that’s a bonus

traveling as a family the space was perfect — including a sitting area as well as kitchen

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

is a great little hotel with full service rooms that include washer and dryer and full kitchen

wonderful roof top bar and restaurant

location and having restaurant and bar in house.

the upstairs bar is fun and plentiful

the location was great. the gym was nice and convenient, loved the bottle water in gym.

it is convenient and we appreciated the laundry facility

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

yummy room service & nice big shower

gym was spacious

wish there was room service.

breakfast was very good and we had dinner at the bar one night

pool hours should be a little later for adult swim only.

we also participated 2x in a fund raiser where you opt out of room service & they feed a local family

from the attractions than we'd hoped, the bed sheets had a lot of mysterious hairs on them, the gym was tiny making it difficult to lift weights

we liked the room, restaurant, workout space, and pool.

from the valet, to the front desk and interacting with room service, everyone was very kind

is now a bar with live music until around 11pm and it was quite loud in the room

we found a cute bar nearby, had a drink and watched football

complimentary morning coffee bar in the hotel lobby

the spa treatment was superb

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway’s was amazing

beautiful hotel with great amenities - the gym, restaurant, and bar were all great

gym needs cables, trx or bands for back workouts

the price ud83dude02. the appetizers in the bar area were ok, not great.

i could not order a glass of wine through room service but was told i could order a bottle

we didn't get a chance to check out the gym but was too busy having fun on our stay

good, large gym

also loved that there was ev charging on site

great value for the money, gym clean and well equipped

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

nice gym

from location to design choices and the roof top bar to incredible restaurant

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

roof top bar on the ninth floor was excellent.

the free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big

breakfast was awesome, location, and the bar area.

extremely clean, wonderful beds, loved the rooftop bar .

roof top bar was wonderful

when you have kids you need space

roof top bar has great views

we loved the perks of having a breakfast basket each morning and the complimentary jeep service

a breakfast basket is delivered to your room each morning with food that can be eaten in your room or

free refrig snacks were a nice touch, and have i mentioned our breakfast basket

only thing, but i do understand about, i wish they had gluten/dairy free combo for the breakfast basket, they only had either or

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

i could never locate any ice machine, which requires call room service for everything at all hours

the live music in the bar on thursday and friday was wonderful

online states a mini bar & room service

we would have liked to have room service but we were informed that it is in the works.

very friendly staff. clean laundry room.

they had grab and go breakfast, which was nice

in the bed and sink in kitchen area

better breakfast items

kitchen

location was ideal. view was panoramic. enjoyed the pool and fountains.

was the second time that we have stayed, first with kids, then just my husband and i, we will book again

we traveled with a pet and it was such a reasonable pet fee

breakfast is enough for little start in the morning

didn’t eat breakfast there.

it was 3 of us but if you have kids with you this is the room to pick

the staff was able to help at any moment, and the 24 hour pool table was a hit for us

hotel room, laundry room, parking

kids screaming all day at the pool.

loved the deck area with the pool, dog walk, and fire pit

the gym is great and also the heated pool was a nice addition

location was perfect and staff was super helpful. the gym and pool were superb

the lobby, the workout facility, the pool are all perfect

location was perfect and staff was super helpful. the gym and pool were superb

the bar & check-in desk are combined together, so the bar never feels boring

breakfast was a delight

-- the adjacent bar was lovely and the bartender rose was kind, attentive and accommodating

the much-touted bar wasn't actually open any of the three nights we were there

it was pure delight to stay there and the breakfast buffet which was included in the price was delicious

had a bit of an issue with the microwave for breakfast… coffee not very hot…

we also made use of the self service laundry whilst we were there which was a great help

the breakfast area was really nice and clean

outside doors to rooms. i like that they had a laundry facility in the hotel.

clean rooms, courteous and attentive staff, stellar breakfast.

the free breakfast offer was a plus. supplies were lacking. waiting on shipment.

the breakfast was nice and well stocked

staff, quiet atmosphere, parking.

very clean,modern,quiet. we had great service and the best breakfast!

it was great that the pool area was open late but i did not expect the number of kids in the pool after 9 pm

i'm sure kids will love the pastries, waffles, cereal, two kinds of sausage and juice

the bar & fireplace sitting room

there was no detergent in the dispenser in the laundry room.

great pool, friendly staff and on site restaurant had great food!

the staff was great very friendly and helpful. the hotel restaurant and gym was excellent.

the staff was great. i arrived early and early check in was no problem.

plus the pool and gym were great

we love glo! clean, comfortable and breakfast was good!

the hot breakfast was great

they also have a great indoor swimming pool that was so warm, it was like swimming in a bath ud83dude03 this hotel was definitely our

indoor pool is refreshing after a long day

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

did not eat breakfast

all of the staff were very nice and helpful. the breakfast was great!

we loved the pool & hot tub too

breakfast was very diverse in the selection

breakfast was hot with ample number of food options and coffee was available all day, if you wanted

free rides to downtown, and great shower pressure. good breakfast for a hotel

only one elevator and it broke down briefly. not many laundry washers and ice machines

stay was amazing the breakfast was hot n delicious ud83dude1c front desk clerk best customer service friendly very

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not have

best complimentary breakfast!! very generous. room was clean, well-appointed, very comfortable.

although the pool wasn’t level with the highway, it was nearly bordering the highway with bushes for a divider

breakfast was good

great clean room in a quiet area. nice to use the pool next door at glo, too!

had a pool, small food and drinks available, and was clean

the front desk was taking care of a customer, the bar tender came over and checked us in, that’s service beyond just doing a

i did do a load of laundry, $5 plus soap

bar in the welcome area

we enjoyed the bar and the fire pit

pool not open

nice lobby area, nice pool for small kids

ruth -kitchen manager was phenomenal

big clean room, indoor pool, decent breakfast

the pool was also closed during our stay, which was disappointing, especially for the kids

free breakfast had lots of awesome choices

we also took advantage of the guest laundry room which was very helpful as we had been on a long road trip

the free breakfast in the morning and the heated pool

there's a laundry room on the first floor, you can buy soap at the front desk

breakfast, microwave and fridge in room, free shuttle to downtown

the gym and coffee shop are not operational

the gym is nice and clean, the room was very clean and i like the location

nice rooftop bar with fire pits which is nice on cool evenings

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

wonderful breakfast too

clean and fun! pool and pool table was great! also the fire pit! maybe a hot tub later on?

though we did not make use of it, there is also a gym near the lounge area and an outside pool as well

breakfast was excellent

great value, exceptionally clean, and great breakfast.

it said free wifi and hot breakfast but you had to pay for breakfast.

parking

room wifi was weak. it would intermittently stop working.

service excluded the $45 per night pet fee that was assessed

:) fortunately i had no kids with me as i walked through the giant smelly cloud of second hand pot smoke

even with a room by the pool couldn’t hear a lot outside except for train that only seemed to run at nite:)

we enjoyed the pool (no one else was at the pool, but us)

decent breakfast, good location

the cleanest, great tv channels, great breakfast, everything about it is amazing

clean and sufficient breakfast.

i was also quite surprise at the $100 cleaning pet fee when my dog is 10 pounds

pleasantly surprised by the stackable washer and dryer for laundry needs, and the well stocked kitchen for all needs

the pool and gym room were beautiful

also only a tiny bar of soap and no lotion were provided

wish it did have a breakfast bar or something in the morning.

had pool and hot tub

staff was very personable and room clean and the breakfast was fabulous

hot tub & pool, lights need replacing, lack of attention to food safety at breakfast by 2 staff members

ke we did for our kids), reconsider

great location. very friendly staff. yummy breakfast every morning. welcomed our dog!

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

our kids enjoyed the indoor pool

pool was chilly. no hot tub/spa

excellent seating areas and service at bar and coffee!

food selection at restaurant, my kids are so picky

excellent beds and linens, nice kitchenette. covered parking good grab & go breakfast.

the kids were pretty wound up for about 45 minutes

the elevators are quick, the room is perfect with its small kitchen, the bed and pillows were comfortable

the kitchen area was great and if we had been staying more than 1 night we would have definitely made

were no sheets for the pullout bed - feels like if you asked the ages of my 3 kids and know we’d need to use the bed that sheets should be in

hotel as a whole was well maintained and designed. restaurant and spa on site.

were planning on a drink in the bar & then decided to stay for dinner

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service; proximity to attractions was great; staff were friendly and

the bed was extremely comfortable and we ordered dessert room service and were not disappointed

food was gourmet from breakfast, to in-room service, to elegant dinners

new, modern rooms. great breakfast. good parking and location.

renovation,, parking, no bar, no vending machines

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

fitness center closed

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

pool was murky and the layout of the hotel was confusing.

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

the omelet bar was excellent and with lots of choices, we ate breakfast each day there.

pet fee was low compared to other chains

you need cash for the laundry and snack machines so take quarters with you

dir cations for how to use the gym equipment

the gym really put a weight machine or at least some dumbells in there

pool and spa is closed indefinitely, that would have been nice to know with small kids

nice to have at least free weights (dumbbells) in the gym

clean; quiet, breakfast was great. easily accessibility to biltmore.

wish it had a hot tub along with the swimming pool

gym is excellent

operating bar for drinks

clean rooms, great breakfast!

smelt like a old gym sock someone left the a/c off

the waffles were great! very appreciative we got a late check out time of 1pm!

clean, good breakfast, and good gym!

breakfast was great, room was clean,

the breakfast is great, my kids loved it

parking was very tight & limited at times thru out the day

was parking in the back, but when the hotel is at capacity

breakfast was delicious, room was large and bed was comfy.

parking is a little tight and as new patrons, wasn t sure as where to check in

breakfast was perfect

breakfast and the coffee bar was minimal

the property has a bar and many different areas to congregate

was a huge bummer because we couldn’t enjoy the bar area until after 8

the bar was really cool with indoor and outdoor seating

the first floor had lounging areas, and a social area with a large, open to the public coffee bar that switches to a cocktail bar at night

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room was also dirty and strewn with

room we were put in near laundry room

very clean and comfortable. breakfast was grab and go .

breakfast consisted of only store bought muffins, coffee and juice

the essential needs of motel lodging were all there, including a coin laundry which worked fine

room service skipped our room because we had the do not disturb sign out until 10:00am

breakfast was very

pool and gym were rather small.

the wifi was down the whole stay

would ve liked a better quality and equipped exercise room / gym.

breakfast need more of a slection

lovely front desk and breakfast staff

pool wasn't kept warm

pool could have been slightly bigger

breakfast was wonderful, and the pool was very clean!

dust bunnies in the corners of the room, toilet paper was open, there was still cleaner chemicals pooling in the tub

it was a very nice facility, had a nice pool, continential breakfast, and it was a very easy check in/check out process

breakfast was plentiful, hot and healthy

breakfast was good, location was easy to get to and from,

it was a very nice facility, had a nice pool, continential breakfast, and it was a very easy check in/check out process

it was clean and the rooms were nice. great location and good breakfast.

indoor heated pool did not feel heated

otherwise property is clean with heated pool and gym

erica at the front desk dealt with an unexpected mishap over breakfast amazingly so it was not at all an issue for the guests

the gym and laundry facilities always kept clean

5hrs for a small load of laundry to dry

breakfast was very good too

we loved the location and it has a nice outdoor pool

pool still wasn't open no hot breakfast

great breakfast , and friendly staff

big comfortable rooms and great breakfast!

breakfast

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

extremely clean / nice free breakfast

breakfast

i was able to pay 50 bucks for a early check in.

the breakfast room was very cramped and there wasn’t very many options.

convenient to dining and biltmore. good breakfast too

everything except breakfast

employees were nice. laundry facilities

i loved that i could do my laundry on site before heading home from

no pool

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

no pool, coffee in the room or ice available

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

the cost was a little high for a location that did not have a pool or any other amenities.

the staff was very friendly and helpful. we loved the pool

cause no one was there) the supervisor came over and started checking me in and called room services to see if any suites were available

pool not open longer

was excellent

everything was clean, i got a late check out with no problem

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

no pots or pans in the kitchenette you do have the option to purchase your own, but really

had a kitchenette but no utensils (pots/pans)

i requested early check in and they were happy to oblige

i booked this hotel only for the in built kitchen for our 1

breakfast was packaged muffins, granola bars, and coffee

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was only instant oatmeals and protein bars

breakfast, expand the menu

the bed, kitchen and bathroom were clean.

we liked there was a restaurant and bar inside the hotel

did no have breakfast.

with fireplace was nice with the bar near by

renee at the bar was very knowledgeable about the area, and made us feel welcome

parking on site, great staff

jacuzzi and indoor pool

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

always like this hotel because of the breakfast, pool and spa

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded out of it

breakfast was adequate but redundant

parking

exit ramp from the parking lot to the street does not safely transition

breakfast was good--loved the

excellent breakfast

laundry hanging in the top floor front window. characters loitering on property.

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

my room was right next to the laundry room so i was disturbed my entire sty

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

comfortable beds, clean, and several restaurants nearby. hot breakfast was good too.

everything!!! great people, good breakfast, super clean rooms!!! fresh cookies!!!!!

room, clean and updated, good breakfast, nice breakfast room, liked the pool area and the fitness center, used the dryer, quiet, easily able to obtain clean linens

the water in the pool was cold never warmed up

breakfast was not too good. we had expected a variety of items on the menu.

breakfast was exceptional and the staff made it even more enjoyable.

breakfast was good. it was very clean and up to date

pool hours too early. no hot tub

we stayed at another hampton inn a few months ago in asheville and the fire pit and pool were out of order

our kids loved the pool, and the room size was great

staff and great daily, hot breakfast

the hotels fault, but the pool was closed and fitness center due to covid

much too strong/spicy fragrance in breakfast area/lobby

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

there is a fitness area, conference room

location was good, easy access, free parking, clean rooms and staff was great

this hilton did not provide breakfast for guests nor did they have laundry facilities

location was great, the parking was close and easy to navigate, and the room was very clean and comfortable

dies you can get manis/pedis in there too), restaurant, winery, and bar

spa was amazing and room service breakfast was delicious!

a little disappointed when we went to get breakfast

complimentary breakfast was ok, but as a free meal, i can't complain.

pool was nice.

breakfast was very good

breakfast&dinner

the staff, close to the at and had laundry services.

very clean and had a good breakfast.

inadequate staffing for kitchen meant waiting for food and coffee

breakfast was good

early check in

to a gas station/convenient store, it was on a ground floor, the room was very large, there was a pool

pool was clean, chairs provided

quiet location right before you get into maggie valley. very clean. nice little pool

pool still closed. lol

the pool could have been cleaner.

was no breakfast

didn’t get breakfast which was ok . the location was ok .

she said they were remodeling office and working on having breakfast for customers

too cold the heat was great in the morning and also helped dry out my wet pants from riding to breakfast the next morning

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a