didn't have breakfast

coffee shop/ bar was extremely expensive

gym

ability to order and pick up food in house, room was clean and bed was comfortable, early morning shuttle to the asheville airport

no bar with tea, coffee, creamer, etc

pool was dirty

airport shuttle indoor pool

snap check-in, clean rooms, hearty buffet breakfast

it was all great. conf bed/rm, breakfast bar was awesome!

the pool was excellent

the shuttle's driver was very rude and make us feel unwelcome to the hotel

we did not have breakfast as we took the 4:30 shuttle to the airport

clean and close to airport. airport shuttle and park and fly.

enjoyed late check out

there was a gym and a pool

with a broken cooling knob, one drawer handle was missing, location was very noisy, and the pool was not clean

do better for breakfast with better selection.

needs a better breakfast selection is all.

morning breakfast was good

hotel and room was comfortable, the swimming pool was situated outside the rooms

breakfast ended too early. being charged a pet fee. no inside pool.

breakfast ended too early. being charged a pet fee. no inside pool.

pool not useable.

fitness center and laundry facilities on site

pool area was as expected and everything was in working order

parking was only behind the hotel

shuttle from airport stayed late since my flight was delayed 2 hours

we got a king suite room since we were traveling with 2 kids

the shuttle to and from the airport helped so much

customer service; the staff was so accommodating of our every need, including a 3:45am shuttle to the

close to airport. good breakfast. friendly staff airport shuttle

pool was down, other than that there was no issues.

breakfast coffee bar.

no room service towels trash etc

i expected free breakfast to be included because it was a holiday inn.

location shuttle to airport

pool was great for the kids

location by airport and shuttle, size of room, mattress, staff

location, staff, pool

the pool and showers is a little cold, difficult to use sometimes of the day

loved they opened the pool for us. it was nice and warm.

like everything about this hotel the friendly and helpful staff the breakfast is always great pool is always clean and wonderful too

indoor pool was cold

pool was under maintenance

hot breakfast was very good except no bread was served

the indoor pool was warm and jacuzzi amazingly hot

i loved having the ability to get room service via my cell phone, while utilizing the chow app

the pool, spa and restaurant was great!

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

no laundry service.

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

kitchen stove needed repaired front was falling off

the kitchen and bathroom were well equipped and very clean

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

the two pools were also fantastic

beautiful and relaxing views. pool was refreshing. comfortable bed.

you could see them from the pool deck and the restaurant area

kitchenette lacked a sink, description said there was a toaster and there was not one

the pool and hot tub were great

we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

good breakfast with a really nice gym access only a few minutes from this location

staff was very friendly, room was very clean and the continental breakfast was really good

friendly, close, they did my laundry for a small fee

breakfast was pretty slim, with waffles being the only fresh warm option

the heated pool and free breakfast

very clean, comfortable and loved the breakfast options

property was well kept and the breakfast was delicious

clean, late check out

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

the bar area is gorgeous and the drinks served there are quality

renee, at the bar the night we were there, was so kind and friendly

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

breakfast was amazing. and the sheets and blankets were super cozy.

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

to top it off, the hot breakfast was fantastic

pool is open til 10pm, and laundry room was clean

pool is open til 10pm, and laundry room was clean

breakfast was well balanced, something for every one

location, staff courteous and helpful. breakfast is back, clean, not noisy. will be back

laundry hanging in the top floor front window. characters loitering on property.

my room was right next to the laundry room so i was disturbed my entire sty

breakfasts and the laundry facilities were down

they have laundry machines, too

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

breakfast variety was great

wifi was down only for a bit

breakfast was adequate but redundant

breakfast was less than appealing and fitness room could use some updating

the fitness center was so far away and that you had to walk through the whole hotel to get to it

nice indoor pool, although small

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded out of it

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

breakfast was great, the staff in there were wonderful.

clean habitation, the pool.

did no have breakfast.

beds were comfortable. breakfast was the best i d ever had!

not to mention the lady that works at the bar at night is great

the selection for breakfast was far better than any other hotel we stayed in during our trip

we liked there was a restaurant and bar inside the hotel

breakfast, expand the menu

didn't have breakfast.

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

breakfast was only instant oatmeals and protein bars

breakfast was packaged muffins, granola bars, and coffee

breakfast was very good, lots of fresh options

new, sparkling clean property. full, well equiped kitchen. nice staff comfortable bed.

indoor heated pool did not feel heated

we loved the mini kitchen in the room

it was clean and the rooms were nice. great location and good breakfast.

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and garbage

beds were excessively firm and the wifi is terrible.

very comfortable beds and breakfast was delicious.

wifi was not good. only half tv channels would tune e.

breakfast was good too

there were obnoxious kids jumping in and splashing in an already small pool

nothing. it was very nice and we even had 2 small kids.

there was even a small gym and a decent breakfast that included eggs and sausage

the breakfast is great, my kids loved it

great hot breakfast options, gym, pool and very helpful, friendly service

cleanness, in-door pool, large comfortable lobby.

indoor pool

enough parking and the toilet paper was very thin

breakfast was plentiful and good

everything enjoy the pool and the location

pool were closed and my kids were excited to go swim during my stay.

pool, hottub broken, dirty, smelled of stale smoke

an included hotel breakfast made staying with kids so much easier

brand name soaps, sterilized tv remote in bag, great hot breakfast, friendly staff.

you need cash for the laundry and snack machines so take quarters with you

was not aware of the pool and spa until getting there, so we did not pack any swimwear

the fridge made loud noises during the night waking me up. no towels in the pool area.

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

omelet bar was good

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

new, modern rooms. great breakfast. good parking and location.

fitness center closed

location, cleanliness, quiet, fitness center was great!

parking area, decent breakfast, fluffy pillows

breakfast was very good

breakfast was very good and quite reasonable as kids under 10 ate free with an adult

left turn out of parking lot

the breakfast was amazing.the pool was nice too for kids.

small rooms but better parking than our last stay

no pool

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

no pool, coffee in the room or ice available

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

massage at posiedon spa was amazing

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

this is an upscale 4star hotel right in biltmore village that had restaurant, bar, spa in the main building

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service; proximity to attractions was great; staff were friendly and

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

had a kitchenette but no utensils (pots/pans)

no pots or pans in the kitchenette you do have the option to purchase your own, but really

the fact the wasn't any dishes/pot in room kitchen

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

i booked this hotel only for the in built kitchen for our 1

very nice hotel, clean, comfortable, nice breakfast and friendly staff. awesome.

to covid, the breakfast was cold, but they did the best they could

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

laundry should be free to customers.

employees were nice. laundry facilities

i was able to pay 50 bucks for a early check in.

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

clean facilities, great staff and gym...comfortable stay at least possible cost.

in extremely late and the customer service was extremely friendly and offered a late check out

quick check-in, clean room, comfortable bed and a good breakfast

extremely clean / nice free breakfast

was very helpful when i asked for a late check out

nothing really i wish there was a indoor pool and the hotel was a little dated.

gym was average, the room was near the ice machine which wasn't enclosed so it was loud

laundry facilities could have been a bit nicer

breakfast was good & even left open longer than the advertised time

our kids enjoyed the indoor pool

our kids enjoyed the indoor pool

i like the modern style of the room and the hotel bar tender was very nice !!

lady at the bar was so lovely and made a delicious cocktail to my request

swimming pool

great location free washer dryer good breakfast clean

breakfast was great

clean, quiet, large comfortable room w/great kitchen, staff-very welcoming & helpful on directions, king room had very comfy sofa sleeper &

excellent beds and linens, nice kitchenette. covered parking good grab & go breakfast.

breakfast was good and varied - i especially liked the oatmeal with blueberry jam

attention to detail at breakfast

great location. very friendly staff. yummy breakfast every morning. welcomed our dog!

the scrambled eggs at breakfast.

kitchen was nice

i felt pampered especially at breakfast

pleasantly surprised by the stackable washer and dryer for laundry needs, and the well stocked kitchen for all needs

great bed. we'll equipped kitchen

we enjoyed the balcony and the full kitchen even though we didn’t need to cook

really convenient and great price for what you get. space was awesome, pool, staff was great.

we loved the fact that we could cook there and do our laundry in the room as that was where we stayed half way through our 10 day vacation

they did not have breakfast included eventhough the rate was more expensive.

wish there was more vending machine options since breakfast bar couldn't be open

advertised free breakfast for this hotel- it is not included

breakfast was excellent, also the location

continental breakfast wasn't open due to covid19 which i totally understand

everything! the rooms were clean, beds comfortable, staff was friendly, breakfast offered, etc

don't know about the pool we didn't try it.

breakfast was excellent

nice outdoor pool

also need a handicap bar by the toilet and one to grab on thecesy out of the shower for seniors

i needed an early check in and she worked it out for me

early check in

breakfast was fabulous

the chef provided a delicious and high quality breakfast

the breakfast was delicious

breakfast was out of this world amazing!

breakfast was amazing as always

they have a very attentive and friendly staff, and a nice heated indoor saltwater pool

the breakfast was great

the breakfast was very good

pool was small but great and the towels available at the pool was a bonus

breakfast area was clean and there were plenty of items to choose from

friendly staff, very clean, excellent breakfast bar.

staff were great, including front desk, maid and breakfast

breakfast was nice a little uperscale than what we’re used to, no yogurt and the biscuits were

breakfast was the best we ever had in a hotel

nice staff, very clean, large rooms, excellent breakfast, very nice pool

breakfast could have been a little better

clean, neat, quiet, comfortable. everything was in good working order. excellent breakfast.

breakfast was almost gone early. eggs and sausage were good though.

the staff was so friendly and probably the best free breakfast ever

then to top it off the breakfast was the best i have ever had at any hotel

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

unfortunately the gym was closed due to hurricane consequences.

the gym and coffee shop are not operational

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

clean big comfy rooms rooftop bar and great location

staff were great with refilling breakfast and very friendly

the free breakfast was the best we’ve had also, with healthy options like granola and they even had oat

i didn't go to the pool but could see it as i walked to my room and it

the daily breakfast was very good

big clean room, indoor pool, decent breakfast

the pool was amazing and i really liked the fact that capacity was enforced

indoor pool

we enjoyed the bar and the fire pit

liked the pool, patio and bar area.

their indoor pool being open from 6am-10pm was an added bonus

clean room, nice pool, good breakfast

the complimentary breakfast was to die for

only one elevator and it broke down briefly. not many laundry washers and ice machines

breakfast was nice with plenty of seating and an overflow room as well

they also have laundry for guests, which came in clutch with an 18 month old

breakfast, microwave and fridge in room, free shuttle to downtown

breakfast was great

com, but there was no mention of the pet fee or how much it is

we loved that you had an indoor pool, fire pit

breakfast great/staff super friendly nice fitness center

bar stayed open past 10pm, especially since that’s the only access to ice at the property

amazing breakfast

breakfast was really nice too with an excellent selection of pastries including a couple of gluten

breakfast was a delight

breakfast was ok, nothing special

the free ev charger was an additional amenity that was helpful & useful

nicely appointed pool and fitness area

breakfast and service was great.

glad there was a gym in the hotel

pool and hot tub

i'm sure kids will love the pastries, waffles, cereal, two kinds of sausage and juice

also, early check in capability

was a terrible wifi signal

wifi did not work

i loved how clean every single area was. i loved the jacuzzi/pool area. not large but very clean

fitness room

we also made use of the self service laundry whilst we were there which was a great help

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

mini fitness center

location was perfect and staff was super helpful. the gym and pool were superb

in fact the wxyz bar technically in aloft was a ton of fun & they had great staff too

the bar & check-in desk are combined together, so the bar never feels boring

the staff were warm and welcoming and they have a very nice lobby with games, a fireplace and a bar offering both na & alcohol options

cute and hip, friendly staff, welcome drink, coffee, lovely pool, comfortable room and great location

the outdoor pool was a pleasure

great clean room in a quiet area. nice to use the pool next door at glo, too!

i loved how breakfast was still included during covid as a ‘grab and go’ style, where as another hotel i

although the pool wasn’t level with the highway, it was nearly bordering the highway with bushes for a divider

pool, breakfast, it was an open environment and friendly staff.

ur room number was not

beautiful hotel. we enjoyed the bar and room service options.

actually a resort with golf course, spa, racquet club, bar and restaurant,gym, small store

ws told breakfast i'm the am. due to amount guest it was not a buffet very good though.

lots of juggling 2 kids, suitcases and dog

loved the deck area with the pool, dog walk, and fire pit

unfortunately during our stay the pool facilities were closed

no pet fee is wonderful, and staff were pleasant

liked the open lobby with bar, pool table, games for kids & foster doggies, meeting doggies in the halls

it has a beautiful porch area, great lobby bar and terrific design and decor

they had a nice gym and pool

the hot breakfast was great

breakfast ran out of pancakes, eggs were not flavorful at all

had a swimming pool & gym that was clean and very empty

pool is nice, breakfast is good, beds are comfortable

hotel needed renovation, some wall outlets were loose and did not feel very safe for the kids

perfect for us as we traveled through with kids and a dog

great location, good breakfast, quiet and a great pool.

pool was still open in mid october, which my kids loved

and the swimming pool

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

there is no room service offerings but great access to amazing restaurants.

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

beautiful property! room was spacious and well maintained! drinks from the bar were great.

i could never locate any ice machine, which requires call room service for everything at all hours

free refrig snacks were a nice touch, and have i mentioned our breakfast basket

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

awesome breakfast

the rooftop bar was our destination for evening libations

only thing, but i do understand about, i wish they had gluten/dairy free combo for the breakfast basket, they only had either or

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

roof top bar on the ninth floor was excellent.

roof top bar was wonderful

roomy suites, friendly, helpful staff, free breakfast

great breakfast.

when you have kids you need space

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

kitchen helped me a lot stay longer because i could cook and not eat out every night

very friendly staff. clean laundry room.

kitchen was great to have.

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

the kitchen, with two electric burners and big refrigerator and deep sink ideal

i was thrilled to find peloton bikes in the gym

would have appreciated the hours of the bar and restaurants/room service being longer or extended from their current

hour room service would have been the most wonderful treat

room service should have a wider menu, sometimes it s limiting.

the smoked old fashion in the 42 bar was absolutely out of this world

nice bar at the back of the hotel

the spa treatment was superb

complimentary morning coffee bar in the hotel lobby

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

is now a bar with live music until around 11pm and it was quite loud in the room

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

had a full laundry bag of clothing that was taken from our room by cleaning staff

nice gym

great gym

the staff is very friendly and the gym is nice

gym could be better with more space, more and heavier dumbells, a chin up bar and a weight tower

we also participated 2x in a fund raiser where you opt out of room service & they feed a local family

pool hours should be a little later for adult swim only.

early check in was nice

beautiful- nice to have bar and food on property. breakfast was delicious

wonderful roof top bar and restaurant

wonderful gym

however, the rooftop bar and lounge area were spectacular

the modern design of hotel and rooftop bar/lounge

the upstairs bar is fun and plentiful

great bar and morning selections too

no breakfast with reservations. muffins in case were not fresh

the staff was very helpful, the bar and restaurant was convenient and surprisingly good.

when i booked the hotel there was no mentioning for parking and pet fees

gym was awesome

is a great little hotel with full service rooms that include washer and dryer and full kitchen

we loved the full kitchen and w/d and comfortable furnishings

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

i loved the cleanliness and all the things in the kitchen

the kitchen and laundry were an added bonus

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

hotel, room, breakfast and staff all great. would go out of my way to stay there again.

the gym has nice equipment and free weights

breakfast was good also

the kitchen, bathroom , desks and other furniture were conveniently placed

friendly staff, nice rooms, great hot tub, good breakfast

laundry facilities, gym

clean, big comfy bed, sparkling pool & hot jacuzzi, friendly service

great amenities, especially free laundry and the kitchenette

loved that they had 2 ev charging stations so i could charge my electric vehicle overnight and did not have to waste time

laundry facilities, gym

wifi was terrible. no room service.

the free courtesy shuttle to downtown was very convenient

was very clean and the staff was friendly especially lauren who was a shuttle driver

nice room, stable wifi

nice room, the rooftop, gym and pool. perfect location.

only thing that i would say could have been better was the breakfast

the breakfast offered was

limited breakfast but also had tea which i was grateful for.

consider upgrades to interior, improve free breakfast options

fabulous breakfast r restaurant right down the street, cornerstone

the gym was nice and had lots of equipment

of people in the lobby who brought their own alcohol and were partying, as well as about 20 kids plus about 10 adults in the pool and hot tub

the food ordered from room service was lacking and overpriced.

and finally my kids said the pool was quite cold

lol wifi is awful, considering most properties include high speed access for free

the pool was great except the hot tub jets didn t work

lovely, nice staff early check in was allowed that day price very good value very comfortable

everything, the staff were rude, kids running the halls i don't recommend

parking lot well lit

indoor outdoor pools are ones that my kids always love

the room is set up with a nice small kitchen and fridge

$75 pet fee was too much. parking should also be free. room was smaller than expected

that would certainly be a plus at the end of a trip but i was totally unprepared for a full kitchen in the room

fitness room was well equipped

room was spacious and the small kitchen was great

to many restaurants, shopping and fun places for kids/family

the kitchenette in the rooms is very nice too

it has laundry facilities next to the swimming pool and work out room

it has laundry facilities next to the swimming pool and work out room

nice selection for breakfast

great benefit to have a pool for the kids

the rooms were very clean and decor lovely. continental breakfast was great.

the cleanest, great tv channels, great breakfast, everything about it is amazing

we enjoyed the pool (no one else was at the pool, but us)

that we didn't have longer stay to enjoy the very enticing pool.

:) fortunately i had no kids with me as i walked through the giant smelly cloud of second hand pot smoke

i particularly enjoyed the food choice available in the bar / restaurant

the drive into the parking lot was impressive

liked the well lit parking lot and abundance of security cameras in the parking lot

the pool was closed.

and they serve breakfast

though we did not make use of it, there is also a gym near the lounge area and an outside pool as well

staff , super clean , breakfast was amazing , great location close to the highway , fire pit was just perfect great value

breakfast was good

gym was fine for my