towels, good toiletries, spacious bathroom, excellent bed, absolute quiet at night and fabulous breakfast

location, free car parking, welcoming entrance area with its open fire, kind staff, excellent bar snacks, beautifully decorated room, warm towels, good toiletries, spacious bathroom, excellent

beautiful rooms, lovely bar area and fantastic friendly staff.

the total experience, wonderful rooms, restaurant area and bar with a small but lovely menu

great atmosphere in the bar and restaurant, very welcoming feel

lovely little touches, tea, coffee, breakfast bars and croissants

i liked the wifi connection and the tv in the room was good

unfortunately i couldn t connect to the free wifi which was annoying as my mobile data in england isn t free and needed to send emails

my needs well and no real gripes wifi and tv reception/connection a little sketchy as it often

we needed an early check in due to a wedding which was easily arranged by fantastic communication with the owner

definitely be returning soon breakfast choice of food and service both excellent

wifi was intermittent over priced wine

couldn't get a mobile phone signal from my room although wifi was fine so not really a problem

parking was great and safe

spa was a disappointment bit bog standard, no jacuzzi, a massage i had was wayyyyy too soft when i

parking

family room very spacious, good facilities and parking

warm comfy and plenty of parking

situated for a game of golf

lovely location beautiful bank holiday weekend good wifi great parking good coffee

very useful in-house laundry service as well

this time we ordered room service and the food was exceptional as was breakfast

bar snacks were incredibly cheap, but good portions and tasty

well trained staff, great food, lovelly rooms ample parking

nice to have a bar in a hotel of this size

wish bar had stayed open after 10pm

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave a lovely ambiance where you could sit and chat comfortably

excellent food, bar and restaurant and staff

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

very friendly bar staff and restaurant staff

room was lovely, comfortable bed and well appointed, period features were delightful the bar was well stocked with some excellent real ales and the food was excellent

excellent staff, very comfortable. nice bar and restaurant.

the hotel bar is also a locals bar - very busy, extremely friendly and with a good selection of locals beers

thing about the crown is the staff, they couldn t be more helpful carrying bags and organising parking always with a smile

the food, we wanted an early night so got room service for dinner and food was bland

absolutely gorgeous setting and lovely bar and restaurant interior

lion is an exceptionally well presented pub with rooms - the bar area is very attractive and well stocked, the dining room is comfortable and airy and the

excellent accommodation. friendly staff. great breakfast..great food. nice bar and beer garden.

breakfast was superb

rooms are to high standard. the bar and breakfast was lovely. staff are really friendly.

great room. great food. great parking.

no hairdryer in room. phone in room not working so unable to ring for room service.

after an exceptionally good breakfast i needed the loo before we travelled home

is amazing with the golf course surrounding it

room service food was awful, we did explain our dilemma and they very kindly took it all off the

village hotel with a very welcoming bar and excellent menu

the hosts were great, the food was excellent and the bar staff were friendly, as were the locals, who made me feel very welcome

good breakfast

super clean, and breakfast was ample, fast and perfectly cooked

good breakfast choice

room service arrived but had to ask for cutlery

the food was outstanding in the restaurant and bar and service was very good even during busier periods

pool and gym facilities are really good too

but poor wifi for business purposes as they use unsecured network and therefore couldn't connect via

teenagers were not allowed in the gym

to find with plenty of parking

little house with 2 bedrooms, a living room and kitchen

the apartment provided two bedrooms, shower / bathroom, a downstairs toilet, lounge and a small kitchen all for a

working ceiling light in kitchen

could do with disabled parking bays near entrance but it was not a big issue

not enough staff at a busy time in the bar took us 40 mins to order a drink in peek time

breakfast was very good and great selection on the evening menu too

40am, the breakfast room service

from the friendly staff to the room and to the breakfast

i left before breakfast as it was a continental one being served after 6:00

breakfast was good, the location was near the potteries that we wanted to visit

were on the ground floor and a bit of traffic coming through to and from bar at night, but people are there to enjoy themselves so that didn t bother us at all

children loved looking around even had its own chapel the hotel its self is amazingly beautiful spa and pool facilities are great good breakfast would i come back again absolutely travelled as a

very comfortable bed, excellent breakfast and conference facilities.

the timings with breakfast and kids having breakfast and swimming. made it abit tight.

excellent value, with free papers, breakfast included and wifi

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

free wifi amazing value

couldn't get wifi in my room.

room service tried to unlock the door whilst me and my partner were in bed, which was such an

would be good to know where the rooms are relative to the pub bar when you book.

checked in at the bar and the lady who served me was very friendly

lovely helpful staff and a very well stocked bar

friendly staff lively bar room clean and tidy

one of bar staff bit miserable

spa facilities were great with several different options for treatments

wifi was awful - i had to dress and go downstairs just so i could speak with my daughter or

the service and rooms were great, with a nice spa/pool area

grounds, the hotel was lovely and kids loved the pool

limited menu for room service

very comfortable room, quiet, lovely breakfast

free phone for a taxi was a bonus and wifi

food was excellent, we ate in the bar, pool was warm

room service did not deliver what was ordered or on time, breakfast was cold

hotel was near to where i needed to get too the next morning, it had good parking, friendly efficient reception and the room was superb for the money clean comfortable good

whole experience from walking through a bar that was buzzing to the staff and the room - immaculate

big comfortable rooms and nice and quiet - en-suit bathroom a good size - off road parking a

much except that we saw people parking in the car park and walking into town - which is not ideal

room in a great location no noise from the bar below great bar and staff overall it was perfect

that i physically had to unplug from the wall to stop the incessant noise, complete lack of wifi, no operational television

parking and nice location, also my room was away from the wedding that was going on

room service and both had shepherd's pie which came with fresh greens and was delicious

easy parking

parking on site

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

the bar had a great selection of beers and spirits along with non alcoholic

friendly, great atmosphere, good bar and great food

staff were lovely and extremely accommodating, and the breakfast was amazing.

a full english breakfast is provided on the weekends

excellent food. great bar area.

everything was first class - the bar served excellent real ales

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

the waiters, waitresses, bar staff were also brilliant

a great welcome and excellent bar and restaurant.

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

good pool

the pool and the staff

a lovely warm welcome , nice bar area and lovely

good breakfast, plenty of choice

bed was comfortable and wifi was decent for a work connection

my dog was allowed to accompany me to breakfast which again was a lovely touch

dog friendly too, early check in not a

lovely host, great breakfast and excellent free parking

breakfast was great

we had an amazing cooked breakfast in the morning

amazing value for money. bar was good staff were very friendly

staff behind the bar are often never there when you need them and often chatting to colleagues in groups

with a park just over the car park was fantastic for the kids on the gloriously sunny weekend we visited

as 2 adult breakfasts, 2 kids pancakes, pot of tea an 2 orange juices costed over £20

always a reliable stay here, comfy beds, kids extra beds made up and ready, clean and warm.

good and easy parking

big comfy beds and nice pub garden for kids to let off steam

parking was easy and wifi provision very good

the bar and restaurant were an added bonus

problems with wifi meant no internet

the breakfast, again with a lovely view, was delicious

the bar staff were friendly and more than happy to help :) breakfast was a buffet style hot and cold

sadly the new bar i thought there was no atmosphere, bar staff were lovely.

breakfast was cold

find great room and evening food was superb and well priced good bar good parking breakfast was excellent t with plenty of choices excellent value for

of convenient on site parking, also good bar and restaurant

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

comfortable, good size room, superking bed, excellent shower, bar on site with beer on tap, very friendly

hamper breakfast including milk yogurt and waters in fridge were excellent we would definitely use again

plenty of parking and in

warm and helpful welcome, comfortable room, and the breakfast basket was an unexpected

inn's room was lovely, good size , nice chairs and sofa, the bathroom standard with spa bath

the staff and the bar downstairs

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

excellent location , friendly and helpful staff . clean rooms . allowed early check in

location and cleanliness of the facilities. the bar in particular downstairs was great.

we also ate on saturday evening in the bar area

big massive thank you to jane birtles and a girl named emily from behind the bar absolutely amazing they were they both went above and beyond for us

was really comfortable and the breakfast was amazing quality

lovely spa that was free to use

great location helpful staff comfy night great room service

with all shops and restaurants in easy walking distance even for my mum aged 90 and free parking in the centre of shrewsbury was an added bonus

good for parking and close to pubs

located in the middle of shrewsbury and included a parking space

too many stairs uncomfortable chairs in living room cramped kitchen

the location, size, cleanliness, parking

bed was incredibly comfy, wifi was strong

wifi did not function properly but it was already late so did not raise this with staff

were no hangers in the wardrobe, no hair dryer, and no wifi password

bar and bistro on the lower floor

had a fabulous time, we ate in the bar and grill for lunch and it was beautiful

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the beds whatsoever

waitress sent me to reception, reception sent me to bar, bar sent me back to reception, waitress came over, i payed and eventually got a token

room service only when you requested it

quite dated...bar wasn t open and no room service was available

comfortable, good location. no food or room service because of covid.

quiet, close to harvester, late check out, very helpful staff

i arrived early for check in as when i booked was told 4pm i did put in for an early check in got a reply of

facilities and breakfast were ideal, however it was the friendly and helpful staff that made stay enjoyable

conveniently located there is a bar and restaurant but there is also an excellent harvesters right next door ultimately great value

i was offered a late check out as a member, and they helped me sort out parking

old style hotel which i prefer. friendly and helpful staff. free parking. easy to find.

wifi reception was poor in the room i stayed in 55..

plenty of free parking

i struggled to find parking.

had all our meals as room service and it was excellent

wifi would not connect & 1 set of usb connections by the bed were not working.

just that the wifi in room was weak

wifi a little poor in the room upstairs

parking a big bonus in the city centre

find anything re wifi couldn t log into tv due to no wifi couldn t work out from video how to access had to go

reception staff and bar staff were friendly and welcoming

felt 20 was a little steep for ev charging overnight as aware it does not cost 20 to charge car, however was needed therefore

there is overnight ev charging, which is owned and run by the hotel

stunning countryside. lovely room. quirky historical building. lovely breakfast

were cheery & helpful; ample parking & ev charging on site; very quite location; good weather do; lovely bedroom, comfy bed & a great

breakfast is exceptional

comfortable bar but lacking in little touches. floral displays

breakfast was a delight

sunday morning breakfast service was not good, almost comical, but, hey, does it really matter

had to ring externally on mobile phone for this, as room service phone out of order

no longer able to purchase drinks late at night, even for room service.

wifi was pretty poor and the eye for detail around cleaning between guests.

also no bar open for residents, only room service till 9

room service

safety measures were put in place with ample hand sanitizer and room service for breakfast

great place close to town easy to find breakfast was exceptional. car parking was a bonus

location,staff very friendly, nice breakfast with good coffee

no mention of free wifi,i should have asked.

breakfast was lovely, lots of choices and unrushed

is the 2nd time iv stayed at this property with my kids

reservation at the hilton garden inn - when we arrived the same morning, we were allowed an early check in since the rooms were ready, which we really appreciated

friendly bar staff in the evening and great breakfast for the morning

really modern and nice space in bar and room

no where online does it say breakfast times, searched online on website and also on reviews

all the bar staff and reception staff very good

plenty of room to park a vehicle with a trailer/large van

staff were lovely, facilities great (gym, bar, restaurant)

i liked the fact that there are at least 2 ev chargers around the property too

plenty of free parking, free well equipped gym, not a bad drive to city centre

good home cooked food great gym but never used it, how do i know because i’ve stayed before

leisure centre (its a fiver and brilliant) how much is breakfast and what times, how much is a late check out, i ask for an extra 2 hours a little expensive at 20 but the staff were amazing as

decent size room; comfy bed; room service; dinner. nice staff

reception, bar and breakfast room

spa wasn't included in the price, i found this misleading as i wasn't told otherwise when booking

in the morning room service staff opened the door and we had to shout that we are in there

free parking. clean rooms. good breakfast. comfortable beds. good shower.

with us leaving the key card in the room to sorting out late check out for me, they was always happy to help

staff pleasant and helpful , cleanliness good room and comfort good breakfast good

no wifi. very poor mobile reception. breakfast was ok. coffee could be better.

staff were extremely helpful especially the manager who checked us in and then served us at the bar later on

bar and restaurant good were tasty too

in was really smooth, although we couldn t check in until 3pm without paying extra for early check in, we were still able to check in and just get our keys so we could then leave the

would have loved to have been able to order room service from our room

bar area very cosy and relaxed

perhaps even a reduced late bar menu or room service

also it was not clear on the listing that it's a shared bathroom and kitchen - no toiletries provided either as it says on the listing

there were no forks in the kitchen!

it is shared accomidation with common kitchen with untensils left in the sink for a wash

property consists of 5 bedrooms (3 double and 2 twin) 2 shared bathrooms abd a small kitchen

kitchen area was useful

at the reception on the second day denied a request for a 15 minute late check out

the pool was full of kids from people that ain’t guests

did not have time to try gym and pool

a shame children can t be in the pool after 7pm however it s understandable as they have members

good bar and breakfast

the bar prices are too expensive at this

to get to good parking facilities good facilities

s the reason i booked this rather than a different hotel)

all the facilities, gym and pool

i was there, there is no room service available but i was redirected to their bar, where you can order your food and you

early check in as requested was easily met with pleasant reception staff.

get into dinner one night but that was our error in not making a reservation earlier and having kids meant an earlier time was needed

beautiful hotel bar and restaurant and lovely pool

everything was very pleasant and we had a one hour swimming session with kids

good gym/swimming pool

kids loved swimming pool

great staff, bar and restaurant provided excellent quality food and drinks. comfortable stay

good food and atmosphere in the bar and restaurant

bar prices are good as well

loved the room and bar area, the hotel was clean and we liked the decor

emaculate, lovely rooms, great bar and restaurant

very convenient for ev charging - just next to hotel

was a bit firm room was great very clean free wifi that was great some hotels you have to

would have liked a indoor pool free bar and dancing girls but apart from that nothing

great wifi, right next to shops and food places

which left us with limited access to the sandwich bar that lacked variety in the 'garage department'

the room was a decent size and clean, the staff very welcoming and attentive, the bar downstairs serves excellent ale and the gardens have a lovely view of the canal

4h3 bar mqn...... horrible mqn

the view from my room was lovely and it was very quiet away from the noise of the bar area

i am therfore turning this box into a positive until i have said enough to turn the bar gree

the bar was very nice and locals were friendly

the late check out was good . excellent value for money.

room was lovely and comfy. breakfast was nice. me and the kids had a lovely stay.

bar staff were busy but still friendly and approachable, they quickly became familiar with what i

only the kids were complaining but i guess it was a blessing as it prevented them from using their tablets

village was beautiful, recommend visiting the church and has a playground nearby for kids

ven covid 19 restrictions), quiet ambience. good wifi signal in rooms

we used the pool twice and the kids loved it

light switch behind headboard was awful and tv position for kids not great

use of gym and pool

swimming pool and changing facilities were great the kids were able to use the pool

beautiful gardens - a lovely spa - charming staff - pleasant bar and restaurant

went with 2 kids and husband

wifi connection was not brilliant and the door locks were temperamental (upgrade is already planned (-)wifi wasnt great (+) only fault is wifi drops off all the time, otherwise perfect in every day (-)wifi in room was a bit hit and miss (+) my room was in a nice quiet area, great light, comfortable and with great wifi (-) low connection wifi (-) we had to ask for the wifi password, we had to ask for bathrobes and the scrambled eggs at breakfast had to be redone - (-)the wifi reception in certain parts of the hotel was intermittent . (-) wifi none existent on premises (-)wifi boots user off every 5 minutes

lovely property. friendly staff and very accommodating as we needed an early check in

second visit here lovely stay and spa facilities are a bonus