the breakfast was one of the best i ever had

excellent service when we had breakfast from lovely staff and also lovely staff at the bar for lunch

warm welcome with great food in the bar in the evening and a lovely served breakfast in the breakfast room in the morning, great value

we enjoyed a drink in the bar before bed which was busy with a brilliant atmosphere

absolutely gorgeous setting and lovely bar and restaurant interior

plenty of parking and the staff were welcoming

the spa and gym was an absolute delight

couldn't get a mobile phone signal from my room although wifi was fine so not really a problem

unfortunately when we arrived the wifi was down but the staff did a remarkable job paper checking us in

i used the gym, spa & swimming pool & all were excellent

bar area has been completely refurbished and is a mix of rustic

everything was so lovely, had a really good time. bar staff were lovely too

accommodated an early check in and staff were very helpful when booking and recommended a local taxi firm

we needed an early check in due to a wedding which was easily arranged by fantastic communication with the owner

could not hook up to wifi in room 6.

room was spacious, beds were comfortable,swimming pool and facilities were good,

so i guess they need to invest in better wifi

parking is poor, i had asked for the ground floor room, had rang twice but didn t get it, the

we got room service which arrived hot and tasty all staff were really well presented and friendly and

did order room service which unfortunately wasn t amazing

just love this place, bang in the middel of nantwich with good parking

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

thing about the crown is the staff, they couldn t be more helpful carrying bags and organising parking always with a smile

get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would definetly come back bed was

the bar was busy but we'll organised and the staff were very professional and helpful

breakfast was fabulous

breakfast service was very slow, coffee came after i ate. but that s a minor thing.

ambience, decor, staff, gym, cafe bar cafe and restaurant

the breakfast options were also wonderful

i am being super picky but the pool could have been a bit warmer.

lovely location pool and spa wow

if we could still use the facilities after check out and was promptly told we had to leave the gym and pool at 12:00 check out time was hoping to make a

the spa was great too

spa was really nice

brilliant - nothing was too much trouble the food was excellent too both evening meal and breakfast a first class experience - thank

easy parking

the swimming pool was great and the changing facilities and showers were excellent

there was plenty of free parking and the location was in a secluded area

friendly and helpful staff beautiful grounds and location gym swimming pool bar restaurant everything you can ask for

our room had no signal, it’s a family friendly hotel but it didn’t really feel that way, no kids menu in the

very friendly bar staff and restaurant staff

happy to accommodate children and even dogs in the bar area

excellent food, bar and restaurant and staff

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave a lovely ambiance where you could sit and chat comfortably

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

breakfast and a bar to relax at night

wifi is not great

ich is due, we understand, to its not having a lift or 24 hour room service)

rating than its current 3 stars

loved the bar area, lounge area and dining area

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

very clean and comfortable with a lovely bar area and a restaurant too with a beer garden too

honestly surprised by the value for money 35 a night wow nice little bar too and carvery

they replied to my messages quickly and even accommodated us with an early check in

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

family room very spacious, good facilities and parking

very friendly and helpful staff. great bar and menu. all in a beautiful location.

have done with a fridge, no room service offered but only a minor thought

warm comfy and plenty of parking

suite, overlooking the fabulously maintained golf course

property was in superb order, the bar area was kept to a very high standard as was my accommodation

the room was nicely decorated, spacious and comfortable. quiet on a night and late check out.

rooms, canalside location, old fashioned cosy bar with log fires, fantastic food and

we ate from the vegan bar menu and the food was exceptional

great staff, happy to accommodate an early check in. good value for money.

everything was first class - the bar served excellent real ales

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

the waiters, waitresses, bar staff were also brilliant

a great welcome and excellent bar and restaurant.

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

after called the reception, the room service helpers provided excellent service

but there was a plug in radiator in our room

wifi didn't work.

areas such as restaurants & bar were mostly nice, few areas of decor need touching up as look a little scruffy

the gym is also well-equipped

nice bar area and staff very friendly

the bed was very comfy and breakfast good

lovely, clean hotel with plenty of free parking

the facilities ie free spa / wifi are great. would defo stay again.

more disabled parking spacez

little house with 2 bedrooms, a living room and kitchen

wifi in my room very difficult, but it could have been me!

was great to have a family room with a separate bedroom for the kids.

needs to be a curtain on the back door to stop anybody looking into the kitchen and lounge through the plain glass

overall 10/10 for a great stay, location and car parking

though i didn't go in), efficient service

is clean, does its job, no stupid frills, good location, nice staff, good bar

friendly staff alot of choice with the breakfast

no room service

hotel bar with friendly and helpful staff

very comfortable bed fantastic breakfast

the total experience, wonderful rooms, restaurant area and bar with a small but lovely menu

great atmosphere in the bar and restaurant, very welcoming feel

location, free car parking, welcoming entrance area with its open fire, kind staff, excellent bar snacks, beautifully decorated room, warm towels, good toiletries, spacious bathroom, excellent

wifi bad, even in the main bar / restuarant - worse in the rooms in the annexe

the location was perfect, overlooking the river (and car park) and backing onto grosvenor park

the bar and restaurant were a lovely place to relax and have a bite to eat

plenty to choose from at breakfast. anything from just fruit to a full english.

wonderful locations, staff and amazing rooms and breakfast!

you can wander down the riverside path or pop over to the bar / restaurant and watch the boaters go by

we enjoyed the choice of foods at breakfast time

close location and nice breakfast. kids area was nice too

all areas of the hotel including dining room , bar , reception & rooms all cleaned to superb standard

was a very nice stay for work, facilities were good, great to have a gym

there is a bar and meal facility available, for the weary traveler

no room service

the wifi could have been better.

suite was luxurious and room service polite and helpful

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

awful wifi and phone reception. this need to be addressed.

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

did not have the breakfast, the room was spacious, the beds was comfortable, late check out which was great, the reception let us keep our suitcase their while we had a walk

but when paying for a late check out, its usually for extra sleep time

30 am with kids partying on the landing

secret green was amazing, staff was friendly with kids

cost of mini bar that is the only thing

ich the kids demolished in record time

i looked for the wifi code in the room but ended up calling reception

the room was big, the bed comfortable

no room service was offered or available to the apartment

if it were not for that i properly would have been in the bar enjoyed

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

very central in chester. the bar has a great band on a saturday night.

i asked if there was a laundry nearby where we could wash our dirty laundry

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

the breakfast options were the best i ve had in uk being given the choice of traditional english or

our requests, like providing a room with a bath, giving us wine glasses when we requested and room service was excellent

choice of breakfast, rather than a boring buffet

the shower was bliss and complimentary snack and drink bar was a bonus

rooms, location couldn t have been better, staff were always very helpful, loved the breakfast options & all very good quality food

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

there’s even a small door for the kids to enter the room

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking past can see directly in

we were upgraded to the spa room which was a lovely surprise at check in

were upgraded to the spa room when we arrived which is absolutely gorgeous

hotel friendly polite helpful staff great room nice bar area to chill we ll be back

perfect location, new hotel with nice facilities. room service was available which was handy

and coffee making facilities , mini fridge and a safe in the room, all very comfortable, lovely bar area, excellent location

gym was basic

happy with the gym facilities and helpful polite staff

the restaurant and bar area was very nice too

ideal for kids and

the ground floor reception and bar zones together with the large chill out spaces,feel just so comfortable and homely

ev charger blocked by non charging car all night and no carpark management

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

wasn't a fridge but it was fine as the bar gave me a big bucket of ice to put my milk

welcoming, rooms spotless, bar staff were amazing and the atmosphere in the pub was

highly recommend anyone that stays also visits the bar where you will receive a warm welcome, reasonably priced drinks and events on occasion

the staff at the bar were so nice, friendly and welcoming

bar staff delightful

the breakfast

free wifi throughout

the bar downstairs was a lovely place to relax and the location was perfect for us

phone in the room didn't work had to go down to reception to ask them for room service

lack on info in room, room service, wifi etc

spa was not great alot of kids jumping in the pool and running about in a supposedly quiet relaxing

guy who was on duty 1st august was fabulous greeting you like you were friends having chats with kids had a great sense of humour soo

the breakfast was well organised and efficient next to the canal view

great location, clean. nice bar area. great kids could use the pool

the beds were really comfy and the kids enjoyed ordering room service

friendly staff room was spacious and clean breakfast was really good and plenty to choose from bar open until late and reasonable price good location to walk into

location bar facilities breakfast friendly staff

the complimentary tea/coffee in the bar area was a nice touch

hotel staff are also lovely and the breakfast is very good

breakfast ud83dudc4d,staff ud83dudc4d

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

generous size rooms and fully furnished with everything you could need especially in the kitchen

everything was fantastic! good sized rooms, big kitchen and comfortable sitting room!

fully equipped kitchen, spacious and modern

with little kids, it would be helpful to be able to move it up high

i can’t comment on the food as only a limited room service menu was on offer due to lockdown, but the available options via deliveroo were

the gym

gym wasn't open and was being used as a junk room and even though i upgraded my room from a

i like everything. the room size, decor, room service, the breakfast etc

kids all over the pool splashing

we had to wait to use the pool after 09.30 with kids

a bit unnerved by people using their phones in the pool area, especially when travelling with kids, i d be concerned of unsolicited photos being taken

breakfast very good, spa fab, location perfect. all the staff friendly and professional.

city centre location.excellent breakfast.fast wifi very friendly staff

the only fault was the drinks in the bar were very expensive.

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

at the bar they have a selection of ales brewed on-site and guests get a discount on meals ordered at the

restaurant and bar had plenty to choose from

breakfast great bar staff great, location brilliant

was excellent it's a must stay the room very comfortable and quiet the breakfast was fantastic the best porridge and lovely full english and about a 15min walk into

breakfast was very good

lovely hotel the staff were friendly & helpful the room was lovely & clean breakfast was delicious theres a few nice restaurants very

room was big and warm breakfast very good staff very good

they had kids dvd's to watch which he enjoyed in the evenings

the room was clean and comfortable and the breakfast was delicious

the parking, the view everything

arranged a late check out free of charge (there is usually an extra charge)

the breakfast. room design peacefullness

the gym needs equipment cleaning tissue wipes and a water fountain

nice to have the bar so close to the room made it easy to nip out and grab a drink when relaxing in the room

the breakfast was served in the bar and was made to order and very good

this was a cosy place to stay the bar was spacious and the food was lovely

large car park for our campervan

we decided to eat at the bar attached and the quality and price were brilliant, the staff working in the bar were so kind

no kids eat free

spa as amazing, the breakfast choices were unbelievable and i did not want to

plenty of parking spaces located in the grounds

the bed is huge and really comfortable, the only issue was the wifi which was less than reliable and kept dropping out

breakfast was very good happy staff great service lots of variety very nice

breakfast freshly cooked, hot and very good quality ingredients, nicely presented

breakfast was done as time bookings for rooms as it was a full table service and to prevent long

very helpful and friendly staff, nice bar area, lovely breakfast.

food and outside bar area, ideal location

cold water jug at breakfast

easy to find, easy to park, clean rooms, excellent breakfast, and perfect location

thing absolutely brilliant place and comfortable breakfast spot on staff very friendly and

breakfast was excellent, and the location was just right

was a shame the bar wasn't open to relax in (refurbished going on i believe) but drinks were available when

the staff were really helpful and friendly. breakfast was good. free parking

wifi was reliable

sunday morning breakfast was a bit up the wall. they need more staff

the timings with breakfast and kids having breakfast and swimming. made it abit tight.

kids times at the pool were quite limited and overlapped with breakfast

spa and treatments were very relaxing, bea was very good, felt very relaxed

plenty of parking including charging points

om service purposes) to tick off and maybe hand to reception or to be collected

bar service was very slow, over 25 minutes waiting to be served with only 9 customers in the bar

room with grand decor, excellent bathroom, enjoyed a casual bar meal in the evening, food was very good

friendly staff, free parking and nice sized room at amazing price

great breakfast, room, wifi and above all else the staff

car park, very friendly, managed to get a early check in

to change out of the wet clothes, in a fully serviced warm room and have a relaxing drink in the bar followed by dinner in the hotel restaurant

our expectaitions, large comfortable room, friendly staff, a traditional luxury in my opinion bar and dining area and a very good breakfast choice well cooked

room service was charged per person although it was one delivery

spa and pool were excellent

the room itself was so small as well, the cot bad for kids that we requested was so dirty

property is really easy to find, with loads of parking

swimming pool

enjoyable stay. nice location, great staff, wonderful pool.

breakfast - was mediocre

i enjoyed the stay very much and breakfast, gym, and pool was great.

the pool, gym, jacuzzi & sauna are an added bonus

very good hotel with excellent facilities, swimming pool and gym etc

the breakfast was perfect and the spa facilities were exceptional despite the fact that the steam room and one of the saunas were out

nice hotel facilities great for the kids as there is a pool

breakfast had good options healthy as well and nice apple juice, having the bar with lovely food options when we arrived later was

at the allocated time for children and it was a good size with pool noodles available for the kids

nice hotel facilities great for the kids as there is a pool

the spa facilities were brilliant and the pool was lovely and warm

you get a clean nice room, great location and parking included

quiet location ,plenty of parking ..good freshly prepared breakfast.

wifi internet was extremely slow but staff did say whole area was having problems with major

location for oulton park race circuit lots of free off-road parking, which would be no issue with big trailers great breakfast

we enjoyed a pint in the garden in the afternoon and a great breakfast in the morning

arrived just after my notified check in time and asked at the bar about checking in as there was no obvious 'reception' desk

50, we thought we would get last orders but the bar was closed

exceptional welcome from young man serving in bar on our arrival

bar lively, staff lovely have booked to stay

price of drinks in the bar especialy the whisky @ £4 a shot.

good breakfast choice

easy to find. comfy beds and clean room. allowed early check in. good breakfast

great staff and a lovely fresh cooked breakfast

village hotel with a very welcoming bar and excellent menu

lovely breakfast

bar was dog friendly too

lovely location, restaurant and bar area spacious, food nicely presented and delicious, drinks reasonable, very good value for

excellent bar and breakfast was good

staff were fantastically friendly and helpful, organising early check in and taxis

unable to hear any noise from downstairs despite bar area being busy

friendly greeting and helpful staff. great ev charging point right outside.

very clean, quick check in, small bar and everything you need in the room

they have slow charging which is good for ev charging overnight

location; cleanliness: bar facilities; friendly staff

and you register your car on the tablet at reception - i specifically booked the hotel for the ev charging facilities, which require your own cable

the parking directions were easy to understand and the parking was secure

room was very quiet and comfortable, good parking for a town center and early check in which was a

beautiful rooms, in a great location with parking

clean, comfortable, great nights sleep , hosts and free parking taboo!!

restricted parking

wifi excellent

excellent, centre of town, parking good wifi ok, restaurant evening meal good

stylish restaurant and bar areas and a delightful grassed area behind the hotel with seating

fantastic breakfast

central location. fabulous decor. spacious rooms. excellent bar and restaurant.

use this hotel regularly, the rooms are very good and the grounds and swimming pool are just great

staff are very friendly, facilities are fantastic with the gym and spa, the food in the bar is amazing

we weren t told about the 24 hour room service

it s very spacious, and the breakfast was excellent

we had room service on our last night, paid over 40 for two burgers, the chips were cold and soggy,

parking on site

all of the staff were lovely, david, one of the gents we got chatting too who works on reception, bar etc was so helpful & advised us on a place to eat at whilst we were out in shrewsbury for the

we asked the bar to save our drinks and went for food

we got to the accommodation early as we were going to a wedding

no problem parking and the location is rural but in 10 minutes you're in central shrewsbury

it’s a very busy place and there were a lot of conferences on when we visited which made the bar area very busy

the drinks prices were extortionate. the kids pool splash times were silly times.

quality breakfast, nice staff, clean rooms, lovely pool

take care which wine you order from the bar a large glass of red i had was over £10 !!

surroundings, excellent spa pool sauna steam room gym facilities

was very good, staff were friendly, rooms were quirky, bar and dining areas cosy but interesting

decor in the rooms restaurant and bar area are fantastic food was amazing both dinner and breakfast staff we very friendly from

breakfast was excellent

excellent, room clean, comfortable, bar and dining areas spacious

they should be more transparent eg an £8 breakfast became £12

bar area, very comfortable rooms, friendly staff

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

got early check in and late check out for free, which is great

easy to find. bar attached. not expensive

took the kids to chester zoo which was only a 10 minute drive

really good parking area, plenty of spaces, good location, overall really good

th free use of towels)were an added bonus and not over crowded

lovely room, great spa & pool area, fantastic brekkie!! ud83dudc4d

room upgrade with breakfast for two and access to the spa facilities and the ability to have an early check in and a late check out

special mention to the lovely front of house lady that helped me with keys, the lady on the bar & her wonderful daughter, the chef who walked my dad into the property& the head groundsman

was no breakfast available on the first day, and the bar and public rooms were not open

no bar open. no food. hardly any staff around

ryan even opened the bar on request as there is a snug area with a nice fire, it was lovely to have a drink by the fire

friendly reception and relaxed in the bar one evening, but can be closed mid-week

dan the manager. the bar , the room layout and nice and warm.

plenty of parking

lots of parking

time had issue with the hotel wifi which was a little frustrating otherwise a convenient and nice clean place to stay near

shower not draining so it could overflow wifi shocking

ev charger at the property

room was well decorated, comfortable and with a huge wall mounted tv. enjoyed the spa bath.

also spa bath in all doubles , fantastic

staff were very friendly , the food was lovely and young lady waiting on you and doing the bar was so lovely , the out side area was brillant well looked after and realy lovely with all the

games room is ideal we played a few rounds of pool

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

food was good, service excellent, beds comfy, bathroom modern, plentiful parking, lovely garden

the bar garden beautiful

quite, no fuss .couldn't fault .anything. parking also available.

staff were lovely and very helpful. food in the restaurant was fantastic! plenty of parking.

the location is perfect for travel to the city or in our case the open golf

location and cleanliness of the facilities. the bar in particular downstairs was great.

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

the staff and the bar downstairs

excellent location , friendly and helpful staff . clean rooms . allowed early check in

helpful bar manager and efficient owner via telephone