pool area is small, so if busy, you may not get a lounger

a lot of options for room service meals, their 2 restaurants

not a smart tv no netflix only free view, no wifi signal in the room n terrible phone reception

location, plenty of parking on site and a warm welcome upon arrival

there is no gym

wifi was good and we had no problems connecting our various devices

ight) criticism, if i had to pick one, was that the wifi dropped out a few times which interrupted some work

) a small room guide would help - so the wifi code is in the room and not in the hallway to the rooms

no real negatives tv and wifi could be better

the wifi signal for tv wasn t good

we had a very nice meal in the bar and the girls enjoyed a super cooked breakfast before we set off early to our day out at

enjoy the bar area and talking to owen and his colleagues

wifi is a bit slow

use pool facilities after checking out, they explained it was due to not being covered by insurance

only used the hotel as a place to stay and a quick beer at the bar before we left

& had a good night sleep, the staff very helpful, cheerful & friendly on the first stay the wifi was excellent

wifi not great,

a big car parking facility for gatwick and it’s august so lots of kids

although it looked the same as previous was tired in areas, the shower did not work & the wifi was non existent unless i stood up & held my device up to the window but i believe these are

parking, reception 24hrs, good check in no fuss, nice guy, very clean and spacious room, good room service, nothing was too much trouble for staff

you have to pay extra to use the pool but it was fine and easy to access

this hotel for 3 weeks in janurary 1993 before moving into our new home in maidenbower with our 2 kids

the pool was a lovely addition

the spa facilities are good

then despite putting don't disturb on my door, room service knocked and even opened the door at 9am

property with easy parking and a great staff

we also really enjoyed the bar and restaurant's wide selection

the breakfast was sooo tasty and the two female staff

very friendly staff lovely open fire in bar outstanding roast dinner

our coats between stays while we were in the caribbean on holiday and were able to give us an early check in after our return overnight flight

the hotel was great. a lot to do, clean, great service, great wifi.

spa brochure stated that it was adults only in the swimming pool from 9am-3pm but there were kids in the swimming pool at 9

that the spa was not open

some very noisy golfers . found them quiet loud

over lingfield race course and free use of sauna pool and gym a bonus staff were really

for me the remote wasn't working in the room or the wifi but no bother it was only a quick stay last minute

convenient to our airport parking

good parking on site

wifi wasn't working.

the free wifi didn t work but the pub was really busy and a lot of people probably using it

travelling with three young kids too and they all loved it

kids wasn't happy the indoor pool was

room service was again, exceptional especially as my gluten and dairy allergies were catered for ,

friendly staff, possibility of late check out, spacious room, parking available

used the gym, the spa and pool and ate at the restaraunt prior to leaving to travel to gatwick for our flight the next

8 miles from where i was playing golf, and it turned out to be 19 miles

have found and used this hotel, and will use again, good location for what was needed, plenty of parking, great food

shower excellent, wifi really good

comfortable & clean, small area at back of hotel to walk dog, poo bin available, friendly staff, room service

passing through and this hotel had everything i needed including parking, restaurant, bar and room service

breakfast beautiful, lunch and dinner spectacular

the breakfast was spot on

very pleasant bar and restaurant- nice rooms.

the location ideal a pretty village with adequate parking

was lovely staff were so helpful room was perfect and breakfast spot on will be staying there

no wifi in room

wifi good

hot water, wifi, tv, heating, all ok

wifi access was lacking but it was only minor

first off called on the day to ask for early check in which was granted and code was sent to me and when my partner got there the room was

late check out was very helpful & staff were helpful

not extremely far but with 2 small kids and luggage at night was a little but tricky but

a bar snack i ordered a mushroom and pineapple topped piazza, the mushrooms looked like they were

car parking charges were too high for paying guest - 25 pounds on top of hotel bill wifi was really

50 for a bag of crisps for the kids - rip off

ordering in the bar was great

the kids got veggie sticks

the kids were excited about it

this allowed for a relaxed flight and our kids were not worn out and

space, comfortable beds, great for kids, easy to get to from the airport

2 adults 2 kids with 2 briefcases

lady at receiption asked to wait till 4 pm or pay 44 gbp for early check in - when i came

also 2 mins from restaurants, shops etc helpful 24 hrs staffing, nice little communal kitchen with complementary drinks machine, peaceful, very comfortable, great shower

kids enjoyed free hot drinks

always a corner room - and the airport runway view upgrades to aspire for 30 was incredible for kids

ev charging points at hotel, staff really friendly and helpful - top drawer

very good buffet breakfast

we didn't eat here as the restaurant/reception was full of noisy kids

room was good, bed was comfortable and breakfast was good too!

bar and restaurant are nice as well, food was good but in my experience bit pricey

parking facilities were also very good

the kids loved the pool and we had a good walk around the grounds

probably young golfers who had been to the bar

it had a great selection of food options for breakfast, lunch, and dinner, and everything felt well organized and welcoming

we had breakfast an dinner in the restaurant and both were lovely

terrible wifi!!

proximity to lgw north terminal is superb, facilities are good, gym, restaurants etc and the rooms are clean, comfortable and spacious

not well signed when you get off the shuttle from south terminal

we didn't have breakfast we had to leave early.

hotel location ideal for flights to/from gatwick. gave us an early check in.

we had a couple of drinks in the bar downstairs which was decorated lovely

ye olde wifi. only available in the lobby close to the modem. frustrating in the modern era

sofa bed dangerous for kids with springs coming through

a bar would have been more useful than having to wait for a waiter to find us

everything was perfect. room, service, amenities, wifi, location just super extra class.

have liked a more extensive room service menu, but as we are in the middle of the covid crisis i thought it was good enough,

the free wifi is very good

bed was comfortable, good gym for a hotel, excellent location just a walk through under cover to gatwick airport north

the next morning me and my kids went to check our bags for the flight 3 hrs before at 7 am

evvening in the gym followed by a breckfast available fron 04:00 hours for those very early

derstandable considering it’s a popular airport stay) but it kept us up all night and the kids so they were shattered the next day so might as well just drove

our kids were a bit disappointed not to have access to the garden during our stay

d an early check in) within walking distance to shops/restaurants/railway

easy parking . breakfast very nice kids loved that

good and regular bus service from guest house to airport very peaceful etc nights sleep

instructions for wifi in book were not correct/did not work

communal kitchen well stocked with everything we could have needed

small with two doubles squeezed in with barely any space between

in a quiet neighborhood close to airport the family owned compound is lovely with swimming pool, hot tubs and back garden equipped with tables lounge chairs and barbecue grills

loved the pool

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

site parking at great rates friendly staff great breakfast bag to go if you have to leave early bar facility great restaurants and pub in charlwood

short drive to eat and drink nearby also close to the town also has a restaurant and small bar i was very surprised with how good it was for the price

comfortable rooms with free wifi. lovely breakfast. friendly staff. great location.

would have used the bar for food, unfortunately there was no vegan option

the wifi was excellent

amazing staff, comfortable rooms with an amazing bar and snack menu!

there is a bar and a separate restaurant

staff was accommodating, room was very clean, awesome location, easy parking and nice variety for breakfast

liked the included breakfast, along with the location to gatwick airport

got early check in which was lovely, nice walk into town (approx 12 mins) and car was in secure car

breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport

considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some

breakfast was very good continental was included with room price but they do offer to upgrade to

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center is 5 minutes walk with

bed is comfy, room and bathroom clean, small bar and food available 24/7 and reasonably priced airport shuttle service

i saw signs for a laundry but didn't use it

the owners gave me the remote for the tv in the bar and left me to it

very warm welcoming staff comfortable room , bar was lovely with a evening meal

our kids ate dinner for free and it was a kids buffet full of kid friendly food that they could help

great breakfast and really appreciated an early check in after a long flight. cleaning great

kids eating free was a really nice touch and all the food was lovely

arrived early on a flight from ireland

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

breakfast menu

the breakfast is not your strong side. need work on it.

loved the way they arranged our booking in good time and accepted our special request for early check in almost everything is wonderful except the noise when people on the first floor are

great breakfast

we expected, with a guy on reception that obviously didn’t want to be there, we just made the kids share

spacious family room, comfy beds, fridge was a bonus for keeping drinks cold and kids loved the corner bath tub

wifi was alright throughout my room, breakfast was basic

beds, location to gatwick, value, parking for the duration of our holiday, excellent taxi recommendation

member of staff gave us a discount for the lack of wifi due to a technical problem with their connection

staff lovely location ok free wifi spot on 9/10

complained about our kids throwing a ball around in there huge backyard so not kids

there are two adults and four kids so we needed two rooms

the staff were really friendly and room service was available every day including fresh towels, sheets etc

there are two adults and four kids so we needed two rooms

the bar and restaurant were open late, meaning food and drink was still readily available when i

adjoining block had no access to the wifi, which was rather inconvenient

wifi was intermittent.

wifi in rooms in annexe would be an added bonus!

good food & relaxing bar area

should have been provided with wifi code at check in

no real facilities needed a bit of extra shower cleaning lousy wifi

wifi a bit slow

wifi signal

get any wifi or data when you was in the room

parking is provided to the rear of the property and i had a warm welcome

pub,tucked away and peaceful regulars chatty, staff all lovely good value for money with breakfast included

room was spotless. staff very friendly. good choice at breakfast.

breakfast was amazing and just what we needed to finish off a lovely stay

lunch and continental breakfast also fab

bar is good and the food was excellent value for money

could of been free wifi

bar staff very helpful and made us food just before closing bar food, was lovely food.

could be annoying is lack of network service due to the area and only wifi in the public areas

staff were really helpful, allowed our request of an early check in to be granted

cky and shavana). massive rooms. great bar and excellent breakfast. thanks

lovely room, plenty parking, very dog friendly

place is well kept staff are friendly have a nice indoor bar section and the breakfast was lovely my favourite was the american pancakes with berry compot

and a special mention to the nice lady in reception who helped me get wifi on my

early check in fee on the morning of the day when the room was already ready seemed excessive.

the room was stunning with an amazing view of the golf course

beautiful surroundings and wonderful breakfast

rmally served from 08.30). great view with terrace.

it was exceptional, everywhere is so clean, well done to the cleaners, we had the continental breakfast and it was really very nice, the staff could not do enough for you, the lady at breakfast

our room was very comfortable with a fine view across the golf course

the new spa and gym is stunning - one of the best i've ever tried

dog friendly, fab barman, dogs allowed in the bar, amazing pool

breakfast was superb, staff were friendly, and facilities spotless

the spa and restaurant were amazing!

missing a spa and swimming pool which i believe is in the final stages of construction

property has not much grounds to walk in

niamh who worked in the restaurant and bar was brilliant, she was great and even bought me a blanket so i could sit outside in the evening

health spa, although nice got quite busy with kids (but it was bank holiday) which no one was policing and the men's changing rooms were messy, (+) there's a lot for kids to do both at the hotel and in the area, so it's great for families (+)room, friendly and helpful staff great service for the kids (-) fortunately though the kids were served faster and could eat before we got there in the end (+) our room was also of good size so it was good as we had kids with us, also we really enjoyed the fact that there was air conditioning in our room as there (+)friendly staff, brilliant health centre, good kids entertainment in area nearby, great afternoon

had free use of the spa and gym facilities with the booking which were very modern and varied

great gym and good size pool in spa

lively bar and restaurant, good food, friendly bar staff. enjoyed the meal

hotel sign outside advertised restaurant and licensed bar - it has neither

the wifi was good

tiny bedroom with dated furniture and decor. no bar as advertised.

website offered bar and restaurant but there was no bar or dining except for breakfast

was a different one from the one the stuff had given, then because

there was parking even though it said no parking available

had parking staff were nice easy to get into town pub downstairs

parking, plus directly next door to train station so car left safe and commuted to that london for

have to go down and up the stairs as often as necessary, which actually happened, because the wifi password didn't work

was allowed a late check out at no cost as there was no one booked after us

parking a little tight to manage, but it was available!

lovely room, brilliant staff and breakfast. great location with free, safe parking.

very warm welcome very pleasant staff breakfast was very delicious would definitely stay again

service was excellent. very helpful staff and enabled an early check in.