wasn't any changing rooms for the swimming pool and our room had a few cobwebs and spiders in the corners

kids liked the bunk beds

hotel was beautiful, the grounds were stunning, great parking and the rooms where lovely

parking rooms spacious

and again the people serving us were great, really took the time out to engage with us and our kids which was lovely

stayed here for the weekend with our two kids

oh and not enough working usb ports on plugs my kids have specified

to stay somewhere near paulton’s park that doesn’t break the bank and where staff is used to kids (knocking over glass of water or a bit of singing during dinner time), this is pretty much it

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible for us

comfy bed, thin walls so hear kids next door

luckily the family with young kids upstairs bedded down earlier so the noise didn't continue and disturb us

dvd collection very dated & the only kids one was missing the disc

giant chess set was missing some pieces so not able to play with our kids who were really looking forward to it

most hotels suffer; why, oh why when there are two people in a double room is there only one tiny bar of soap and sufficient toiletries for one

fabulous food both breakfast & dinner & so relaxing in the bar with our dog

staff were great with the kids

location right in the middle of romsey, breakfast was very good and good choice on menu

breakfast was excellent - we chose the hot option although the buffet choice looked pretty good

very good breakfast with waitress service.

all the serving bar and restaurant staff were great, flexible and very helpful

we found some of the staff at the golf club to be a little abrupt when we were using the gym facilities but overall we enjoyed our stay

is wonderful the staff are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

so much a dislike, but when the small gym associated with the golf pavilion is finished, will be even

super friendly staff and amazing bramley spa treatments & afternoon tea

the extra beds set up for our kids had low quality and very soft mattresses

no outside seating and could do with a play area for kids

even provided us withe some sweet treats for the kids

for getting to paulton's park / peppa pig world nice sized room for a family of 2 adults / 2 kids blue badge parking directly in front of hotel entrance affordable pricing for a last minute

staff were really friendly and very helpful, the kids really enjoyed their stay. thank you

friendly, extremely helpful, knowledgable and great with my 2 kids

i overlooked that kids are not allowed in the pool on weekdays

the swimming pool was ace

the use of the spa and the grounds. hospitality was great everywhere.

cluded)and swimming pool a bonus

hotel is and grounds are attractive, especially the bar and dining areas

it is only 5 minutes walk from the town centre, has good parking and an ev charger

hotel great staff and location food was good as was parking and our room definitely will be going

fab breakfast and great location, great pool for the kids

parking. location. staff.

countryside location short stroll into town rural setting lovely indoor pool

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

clean, nicely appointed, great atmosphere, wonderful breakfast and bar area.

placed for all attractions, clean, comfortable & friendly & has an excellent restaurant & bar if you don't want to venture too far

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the staff who had to keep moving it

great value for money and the tastiest hotel breakfast i have ever, ever had

relaxed, chatting with other guests and their dogs and their kids

we never saw the bar being used

comfort of room and high quality breakfast served piping hot

location, price, parking, breakfast and staff

excellent location. good food and beer. nice beer garden. good parking with onsite ev charging.

the food served in the restaurant was excellent, and there was a nice atmosphere in the bar and restaurant

restaurant was amazing and bar area was welcoming and friendly

thing for us, was that our room was right above the bar so at night it was a little noisy however this was only until about 11/11

breakfast was lovely, dinner superb and the staff were excellent, very attentive and polite.

all of it the bar is 24 hours

no outside dining; uncomfortable bed; feather pillows with no alternatives; no 'during stay' room service, not even fresh towels and nothing offered; small and poor quality in-room tv with

the hotel advertises room service but this was not available during our stay but they still left the menus in our room

location good parking

lovely location and plenty of parking

friendly staff; very good prices for food; lovely atmosphere in the bar; easy parking; rooms really comfortable and clean

designated parking for overnight guests

nice little bar and garden

had an upstairs and a double room downstairs,

place, really great staff, olde worlde bar and restaurant, brilliant food and breakfast

the bar and restaurant is a clean tidy place to eat and drink and the service is great, the staff do a

excellent staff. nice bar and great room

the bar and restaurant is lovely the service was outstanding very friendly but professional collum

the new kids got both mother and my food orders wrong for breakfast

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

us into the restaurant, took our order and brought to our table was lovely and very good to our kids as was the other gentleman who came over and chatted to them

99 for 24 hrs wifi seems extortionate

was inevitable, especially having a young family next door with dad actively encouraging the kids to run around

clean room and fitness suite was in a good state

super friendly staff, lovely big room, very clean, fab breakfast

great location for food , shops and things to do with the kids near by

the pool, gym and spa were a lovely touch and really made our experience even better

the gym was basic but had the things you needed to get a relatively decent workout in

saleem on security was very friendly and helpful and went out of his way to interact with our kids

saleem on security was very friendly and helpful and went out of his way to interact with our kids

breakfast was fantastic value for money, buffet style so you can eat as much as you like

room, breakfast and location

to the hotel if not we will have to push luggage on the road which can be dangerous if you have kids

we enjoyed a delicious supper, especially the chicken caesar salad and the breakfast was also very good indeed

i really appreciated the design, the breakfast and the dinner!

no carpet in corridor outside rooms so i could hear kids running up and down at 5am,i know the hotel

was for the fan family room so left left one sockets, which isn't great and i family room when kids want to charge

no bar but able to use ibis accross the car park. great location.

staff very helpful, self serve breakfast which was very clean and good choice.

best part was that it had a laundry area to wash and dry clothes

modern ambience , relaxed staff . request for early check in late check out were met.,ud83dudc4d

fun staff, nice little bar area

the evening staff were very pleasant! drinks were very reasonable! late check out was great !

very friendly staff lovely hotel loved the bar and games area

easy parking really cheap late check out time which was

sausage and egg bap, granola and yogurt, fruit salad, pain au chocolate and the kids had virtually the same

bathroom design and lighting sorry to say that but it’s a nightmare , my kids were afraid to use it at

the bar is closed... due to covid... nothing to do with the staff. thanks

really good service, lovely room and good wifi. great food for dinner and breakfast.

is good reception team were amazing

lots of parking and lovely view of the heathland and ponies

was lovely using the pool after a nice hike

the pool facilities

the food was amazing but took a long time which the kids struggled with a bit

pool was a bit small

we bought a cup of coffee from the bar in the hotel, supposed to be starbucks, and the coffee was vile, it was undrinkable

wifi connection was very poor - bare walls in the room drew attention to the cracks in the wall.

room service very slow/poor, numerous phone calls to front desk in the evening & no one answered

being able to spend our drink vouchers as tea and coffee was free 24 hours in the bar lobby area

check in a pleasure bar staff remember what you are drinking friendly staff great food excellent room breakfast was

pool room

could hear the gym music quite early in the morning and late, stopped at 10pm

breakfast- the bacon was crispy, the toast was either anaemic or scorchio

food, gym and cleanliness

the room was very dusty wifi wasn't good at all

shame kids have limited time slot in the pool (but understandable if you have no kids).

t understandable if you have no kids).

did struggle too with getting the shower the right temperature for the kids but we got there eventually

27/7 room service available

staff we met from reception, to concierge, room cleaner, room service were so professional, pleasant and super helpful

comfortable and in keeping with this 18th century hotel and the staff both on the desk an in the bar were

bar with very good atmosphere and selection of beers

food was super along with happy hour in the bar in evening

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

absolute stunning place. beautiful rooms, quality food and a stunning bar area.

great staff..good parking

perfect to stay before playing at ampfield golf club, just 1 mile away

the room service menu stops at 9

position for us is perfect, quiet location ample parking, a short drive to southampton and docks, hotel and bar area large and well laid out

they allow us for late check out with a little cost, thank you for consideration

no real daily cleaning done. the machines in the gym don't work or are in very poor shape.

kids loved the cabin bed and it was good to have a microwave and fridge in our room

the lounge/living room was a nice spot for relaxing in the evenings and the gym a nice add on

early check in and late check out was much appreciated

would have liked a club sandwich option on room service and tv struggled to connect to wifi.

the breakfast was lovely and the room service the place is amazing

we loved that there were two restaurants at the hotel, a rooftop bar, a gym and a spa - the hotel literally had everything you need for a weekend away

we were looking for an exclusive dinner in an upmarket hotel, not hen parties, screaming kids and poor service

staff super friendly, roof top bar was great

information about loud music until midnight in the bar below the hotel

the cocktail bar below was very noisy on a saturday night

there was a cocktail bar there, not noisy which we thought it might be

was a very large park a very short walk which was great for walking the dog, there was also a bar / restaurant located in the same building which made hunting for somewhere to eat very easy

staff are fantastic, little cocktail bar underneath was brilliant

everything we could have wished for and the evening meal, not included, along with the included breakfast was very good

location, clean, great breakfast , friendly and courteous staff. nice grounds.

friendly welcome by stafthe excellent breakfast, service and the cleanliness and comfort of the room

breakfast and dinner were in the moldy fig next door

that i disliked anything as had room service which was quick and fresh, the staff friendly and helpful as i left my ipad in room

location. it was clean. and had a pool and play area

the staff on reception where really helpful making sure we had early check in after travelling before heading to the park

really like the interior at the bar and restaurant

went above and beyond for facilities for the kids and ensuring there was a cot and playroom and cutlery at breakfast -anything you forgot was

staff wasn't very helpful when we questioned about ev charging

wifi unreliable

i really couldn t fault it. fabulous mini break! room service option would be nice :)

location and locals in the bar in the evening. very friendly and welcoming

and parking, as close to family

there should at least be a bar menu

breakfast was as expected: all the

breakfast was great- good selection of food. with young kids though could have started earlier

kids enjoyed the pool and garden area

convenient parking on site

the bar and seating area is beatiful and homely

comfortable room, new bathroom, lots of free parking, breakfast was good.

single room very small to work in and wifi kept dropping out

checking out in the morning, i was stood at the bar of the pub for a short while wondering where staff might be

because our room wasn't directly above the pub, we were not able to access the wifi

wifi has a programming error, but the staff were able to sort it out after we

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

nice bar with little beer garden outside

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

if you needed an early night you would be unable to sleep

style buildings, modern rooms and amenities, pools, outdoor leisure space, plenty of parking, helpful staff, deep inside the forest - really a hidden jewel in the

and wifi signal strength were very poor, but as we chose this property to have a quiet romantic weekend

the dog loved his stay in this room and was allowed in the bar cafe areas

parking is a bit of a trek and unlit back to main building but we did visit in october so should

the americano coffee at breakfast could have been hotter and made with freshly ground beans.

breakfast was spot on as where the meals in the evening

little difficult to find but lovely bar lady at affiliate pub in ringwood -fish inn- brilliantly assisted with instructions

nice seating areas in bar & courtyard

the location was amazing, such a beautiful drive up to the hotel. bar was great too.

the breakfast was amazing with a good choice

room with comfy bed, kids enjoyed own space in separate sleeping area

really lovely with the kids

sunday morning breakfast was a let down not what waa ordered

dyson hairdryers, lights put on in the room, roberts radio on in the room set to classical fm, bar of chocolate, pillow spray, fans (one each)

bar had a extremely well stocked spirit collection

bed and smart decor, a private outside courtyard for guests where we had a drink from the bar & a coffee from our room,

comfortable, lovely staff, cosy bar area, good breakfast, fantastic room!

the bar man on our arrival was extremely welcoming and very efficient with his service

the kids stayed home this trip, but this would be a great bonus to any hotel/pub if you're staying with

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and 4 but this is just a minor informative comment that

staff on booking in friendly and quick,food in restaurant excellent and hot, bar well stocked and great choice of ales and cider room warm and

rush at breakfast time it was like a free for all, kids and adults just pushing past and grabbing what they can an accident is waiting to happen also

place was clean ud83dudc4cgood breakfast and such a good price

the breakfast was excellent and the room was very clean and the facilities in the room were excellent

beds handy restaurant on site for evening meals and breakfast no problems parking and no extra car parking charges

need to bring your own car to be able to use spa facilities in sister hotel

all attention to detail things) was surprised to hear we were able to use spa facilities at sister hotel, this was not made obvious when booking

no spa in the hotel, although guests have access to the facilities of the hotels s sister property

parking was sometimes a challenge in the small parking area at the back of the hotel.

spa facilities at the location of the hotel

modern feel very clean and accommodated early check in. breakfast was outstanding.

we love the bar and restaurant downstairs and the balcony views of the cricket pitch

enjoy our stay in the one bedroom suite with my two kids

there children having breakfast/ then was behind my wife pushed into the queue and said i have kids you understand

sofa bed for kids, mattress was a bit thin…

excellent - lovely location - had great lunch sitting outside - cosy bar area - very friendly

the bar snacks were very tasty too

bar, restaurant, food very good

breakfast options and the choice to eat in the restaurant or outside

the food in the pub for both dinner and breakfast was great

a lovely hotel with extra special touches like robes, snacks and drinks! great breakfast too.

place against the bigger hotels: outdoor play area is behind trees so you cant see your kids which is always a worry

great location, dog friendly, free ev charging, friendly and helpful staff.

lovely light fires in the bar area

the beer garden would be amazing in the summer, especially if you have kids with you

the outdoor pool is simply lovely, a well kept area with comfy rattan loungers

food was great especially the breakfast and tapas

very poor wifi and service charge for bar menu (only 50p which sort of makes it worse) (-)weak wifi connection (-)wifi speed in the room was a little slow and the swimming pool would benefit from some shade in the (-)wifi connection weak (-) wifi was very poor (-)wifi wasn't great (+) we worked from the lounge on the monday morning, the wifi was ok but struggled a little on video calls (-)wifi didn't reach room. (-)was no wifi in the room as we were in attic - appreciate it s an old building but i m sure some (-)was hard, wifi really poor and the room not as expected

the in room electronic menu was not working and remembering i had said i would be dining via room service she printed off a menu and walked it back to my room and took my order personally

room service was slightly sloppy but barely worth mentioning - all was lovely!

british manor house great grounds for a little stroll nice spa bar staff chap was great (his kids name is logan can’t remember his name but talked a lot about his little

spa facilities are excellent

are polite, spa pool is nice and the kids loved it

breakfast was excellent as was staff

lovely food in restaurant and bar facilities were fab…a little getaway became a gem of an escape from the norm…shall be back

friendly staff, excellent breakfast brought hot to the table

burley inn is a ‘bit tired’ in places but the hotel and bar is so busy it must be difficult to find the time to keep on top of everything

friendly people, great bar with nice dinner menu

breakfast was excellent, obviously cooked to order rather

breakfast was cooked and presented to perfection staff friendly and helpful

plenty of free parking on-site

food, room , the helpful and friendly staff from house keeping , reception , bar and waiting staff to lucy md ( who was so (+) especially the bar staff and the front of house chap on friday night (+)was amazing, an option for continental which had yoghurt, fruit etc, and a cooked breakfast, the bar area is also beautifully decorated (+) the decor inside was lovely and the lounge and bar area is a very cosy space, especially when decorated for christmas (+)great staff on reception, in the bar and in the restaurant. fabulous job of refurbishment. (+) the bar and restaurant were luxurious and inviting with a delicious menu (+) the bar and restaurant areas were lovejy and cozy and very modern and tastefully decorated

wifi did not reach our

wifi was poor and no mobile signal

there was no problem with wifi

we like the location the large rooms the ease of parking and the friendly atmosphere

the cost for room service was fairly expensive but very

staff at reception, and they were very attentive at breakfast

expensive bar and breakfast

gym, pool, sauna and steam rooms

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

everything you could need in a room also a very nice bar and restaurant

bar area very clean and comfortable

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

nice rooms, restaurant and bar area

we didn't get a chance to try the swimming pool and spa facilities however, if everything else is anything to

easy to find. lots of parking. friendly, helpful staff.

the steak was absolutely delicious and room service fantastic

bar staff and breakfast staff also very nice

phoning for room service was hit and miss with the terrible phone in the room

breakfast was quite nice

excellent breakfast and good service

the waiting and bar staff were excellent

the room was very spacious and comfortable. breakfast and dinner were excellent

the hotel is a large edwardian building with very inviting lounge, bar and dining rooms

there's a walk you can do straight onto the forest from the hotel which the kids enjoyed especially seeing all the wild horses

wanted a quiet relaxing weekend away from the kids with a hotel that was cosy, peaceful, had log fires we could sit by and relaxing facilities we

wifi in our room wasn t great

housekeeping was thorough, and the room service was prompt and polite

the sauna was unavailable during our stay due to a broken door and i thought the spa treatments were a little expensive

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

the room was above the bar and being friday night it was quite noisy again our fault for not checking

evening bar staff were friendly, bed was comfy

bar and outdoor seating on site

even the room service staff walk inside the room without wearing a mask

also, there is an ipad in the room with lots of information, possibilities to order room service

lovely grounds, beautiful quiet room, great spa bath! wonderful dinner.

lovely cocktail bar and

no spa facilities; but then not expected.

great location. great breakfast included. good atmosphere.

the bar in the pub was where you go to pick up your room keys

decor, comfortable bed, great shower, generally lovely room- lovely breakfast, great location for the centre of winchester, lovely

not being easily accessible being behind the bar on greeting

and enjoyed a drink in the pub, and the breakfast too

we fell lucky with parking but i can imagine it could be a problem

stairs were difficult. parking is in the street and maybe hard to find.

we stayed in the annex which was a unique apartment with a kitchen and laundry

modern kitchen and washing machine

the option to have breakfast

comfy bed, clean hotel, friendly staff, good service, quick room service.

there are many quiet spaces to sit in the hotel and a large bar area with views of the cathedral

the free wifi throughout was very handy and easy to use

very clean and modern hotel with good lounge and bar spaces

is a nice hotel and the rooms are nice as well and good bar and lounge area

room service

the breakfast is excellent and the bar is lively

i couldn't access the wifi in my room and the evening bar meal i had was disappointing

we enjoyed the bar before and after our night out

felt sick had to leave early, get the kids out of it

the bar area and location were the best parts.

although some renovation work going on, the bar area was really nice

bar staff young and could do with more training however they were very pleasant

king lounge & bar were very good and the setting typically old very british style

peeling wall paper in bar area was also shocking visually