added bonus of complimentary breakfast

was brilliant the facilities were good bar open till 2am brilliant for a night cap

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

friendly reception and bar staff

and some time to myself, good that its just a short walk to the shops, and was good because of early check in and late check out, and would stay again when i need a

free parking to side/rear of property

the man that greeted me was ok with it considering i turned up after 12 at night, he sent me the wifi password and wished me a good stay, it was quiet the bed was comfortable, the room had a smart

wifi very good, shower was brilliant

i didn't have anything or room service

being able to use the spa pool, sauna & steam room as a guest at the hotel is a bonus

we weren't able to book a slot in the hydro pool as it was fully booked

room service excellent

hotel was in a quiet location with free parking

very good room service. comfy beds. lots of choice at breakfast. a very good place to stay!

ample car parking and the location being just off the motorway, very convenient

the room was comfortable and very clean. plenty of parking and free wifi .

rooms were adequate and free wifi was easy to

and very relaxed, very helpful reception staff and the room was very nice quiet, plenty of parking

the food is good and staff are very friendly in the reception and the bar area

rge), steam room & sauna

like the spa the swimming pool and the golf course,the breakfast was very nice the bar food was

were too busy on friday night with functions leaving poor lauren in tawny bar trying to cope

wifi was patchy

minutes) ample parking which was free

the bar is also top notch

staff were very helpful including bar staff

dinner was delicious and there was room service

staff were so friendly.very clean.great bar and restaurant.

the quiet room location - very helpful and friendly staff - the venue has ample space - lots of parking - prompt service - bar and restaurant area very nicely set out and

to many young kids drinking alcohol and shouting

cobwebs in room small, quality playground would be nice for the kids

room service food, bed & staff

kids and wedding party waking me up at 1

room service menu describes lovely sounding pizzas

lady behind the bar was so welcoming and would have loved to stay another night

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

a lovely bar meal and took part in the pub quiz, very welcoming locals

very clean and a delicious breakfast, the land lady gave us a late check out, much appreciated, thank you

the bar was beautifully decorated, the staff were friendly and very welcoming and our evening dinner

lucy in the bar was brilliant 'service with a smile'

breakfast great, friendly and accommodating

many thanks to josh, kim and the lovely lady who sets up the breakfast and lots of other

staff was very welcoming. nice surroundings. very clean good breakfast

facility , bar was cozy , restaurant was great

bar and all food served are great

was quaint, breakfast and bar food fantastic

nice staff, pleasantly surprising comfortable bed and great breakfast and buffet lunch

was quaint, breakfast and bar food fantastic

location, facilities, bar, breakfast were all good value

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

so handy situated in a country park with some beautiful walks and also handy for golfers having a small golf course available

clean hotel, friendly staff and just a 1 minute walk to a golf course and tennis courts

nestled in very nice grounds by the golf course

very well priced given that you have full use of the pool, gym and spa

loads of parking availability, only one upper level floor and great size room.

the location of the hotel was ideal for our needs and the breakfast excellent

location is brilliant. hotel staff very helpful. breakfast was fantastic

room service tray cost of 5 on top of already expensive food

great spa/gym with jacuzzi, sauna, pool and steam room

the breakfast was great, lots of choice, the young man working in the breakfast restaurant that morning

the pool facilities was just right and the kids loved it just needs updating, the staff were so friendly, welcoming and were great with the

pool, gym, restaurant on site , everything was great. free upgrade from ahmed sw

great food (love the healthy options on the menu) the gym is brilliant

great music great hotel room brill bar staff very helpfull

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

staff were amazing and the bar was really friendly and welcoming

the bar was also great with plenty tvs showing the football and very friendly locals

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

the bar staff were fantastic and the room we stayed in lovely

a nice cosy bar area with a fire tv and music

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

there is a separate restaurant area, and the bar has all the personality of a traditional village

nice hot breakfast in morning so much better than travelodge the night before all staff spot on a++++++

in a well thought out bathroom and bedroom, free wifi for members better than the competition breakfast included and very clean

what we needed it for (stop over on our way to liverpool with 3 kids) it ticked all the boxes

hotel was conveniently located for the wedding we were going to and the town of droitwich spa is not far away

than ensuring people booked breakfast slots in advance to save us waiting for a table to be free nothing

breakfast was exceptional, along with the evening menu

a little bit to formal for my taste. could have been warmer in bar and dining area.

we really enjoyed our evening meal from the bar menu

the shower was amazing :) we enjoyed the breakfast which was cooked individually to order

bar area is quite limited, there may be more bar facilities when hotel is busy

place seemed to be run by kids and there was nobody with any authority to deal with our complaints

we were having a bit of a break from the kids

we had a group of 15 adults and 2 kids and they shifted furniture to fit us in the bar on a saturday night - all with a smile

we liked it all gorgeous setting . breakfast delicious . bar area good and family friendly .

day we as a family decided to eat in the restaurant but told unable to serve food til after 6pm kids were starving

nice pool nice gym nice rooms nice staff

was unable to call room service from my room

lovely, bar staff friendly, bar food good, but the leisure suite staff exceptional and pool amazing, monday

we ordered room service and it was very reasonably priced and quick

option of a late check out and reduced rates at pool

the pool and spa was great! so was the facilitites in general.

there's a great pool, sauna, and jacuzzi. perfect if you have had a stressful day at work!

however i didn't like the bar area was a bit working man's club and didn't suit the test of the hotel

had a great swim in the pool where a fresh towel was provided free of charge

the bar was not open

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

breakfast was superb. it was a 10 minute walk to the station.

very good selection on offer and beautiful breakfast room

they do have a bar but as i was going out i didn't use

no dinner available and bar closed at 10 pm.

perfect location for getting out & about, and use of the driveway for parking was very appreciated

breakfast was a perfect english breakfast and made to order

didn t have breakfast as we are not really morning eaters we had an evening meal steak chips onion rings

very friendly staff and good parking for large van.

we arrived by motorbikes x2, and they moved the cars to enable secure parking

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

great value for money nice bar and restaurant

i needed a late check out and that was no problem which really helped me out as i had a young child with me

lovely place and great bar below with decent food and range of beers - room was nice enough.

no food or snacks available at bar when we came in at 11pm

a very friendly welcome on arrival, a well kept pint of hpa ale, the bar had a good atmosphere

busy little bar saturday evening

we had a very good nights sleep and breakfast the following morning was perfect

i didn't have time to have breakfast, so the chef offered to make me a bacon sandwich to taje on my journey

not find anything wrong, you have to be aware that in some areas of the bar there are lower beas

car parking good and the choice to stay for late check out is good

the takeaways on high st, i only travel up to see my kids

good to find family rooms with separate beds for kids

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

late check out however one of the very rude staff members barged in 2

lovely hotel lovely bar nice staff

kettle and tea selection with coffee too water was also available sparkling and still room service was good cleaned and the tea tray and water replenished the room was over the outside

the bar and dining room staff did not miss anything and the food was so good

equally enjoyed breakfast, good choice presented & the tea coffee & hot meals were delicious

breakfast served in our room was perfect

the bar and food was excellent will definitely stop here again also a very large car park

the bar was excellent with tasty food

it was a saturday night and there was an event on in the bar/function room which was friendly but busy and we worried about not being able to sleep

bar area was exceptional also

the bar closed to early.

the place is really good and we like it. kids love it and the people are nice, too!

much noise all hour till 4am there kids running around all hours and people shouting all hour and banging on the door them shouting so

we stayed only one night as we were with kids and tired after long travels

staff were lovely and made an effort to chat with the kids aswell as making something off menu for my fussy 3 year old

beds were awful, noisy people run up and down corridor till 2am loud music till 12 so kids couldn't sleep

wanted to order room service but felt walking downstairs to sort defeated the object

sofabed for kids not made up prior to arrival (we arrived at 9pm) and had to get someone to make it up for us,

everything. comfortable decent room. parking available wifi worked well

good wifi

everything. comfortable decent room. parking available wifi worked well

drinks in bar not cheap

comfortable room, nice bar and restaurant and all the staff were welcoming and friendly

a minute walk from dorridge station! very nice breakfast and all staff are nice to us!

no extra charge for room service from bar

nice bar which seemed to be always busy in the evening with locals

mobile in a space of 30 mins, and even after i had gone down to explain that we were putting our kids to bed and would come down to settle the bill when we were done

having said we didn't complain because it was just nice to have a night away from the kids

beautifully kept inside all areas staff very helpful and friendly bar and bar food was excellent pool, sauna and steam room

also a lovely spa and gym that was never too busy

the staff were amazing, the food really good, a nice little gym, a great bar and just such a relaxed atmosphere

would rather pay abit more for slight bigger kids meal/small adults…

would stay again as the kids there stay too

pool was abit small for the kids to enjoy but it was ok

the staff were so friendly and welcoming. bar staff very efficient.

pool and jacuzzi are was lovely and very clean

i didnt use the bar or restaurant so unable to comment on that i would stay there again if i'm in the

the wifi didn t work very well

wifi was a bit hit and miss when i was there, as i start away from home a lot, access to netflix

thoroughly enjoyed the room service

notified about the 3 charge for room service until the second night using it which was slightly annoying but sorted it out

experience staff extremely friendly breakfast was amazing and not like your standard hotel breakfast

room nice complimentary water, +tea & coffee + biscuits hairdryer, iron & board options for laundry & room service as standard

unable to access the free wifi but with such a short stay i didn't worry this time.

wifi could be slightly better but a very small blemish on a very satisfactory overall experience

t could be my old laptop)

needed an early check in to attend a wedding and the hotel was very accommodating of our needs

great room, breakfast was delicious, staff very freindly, plently of parking

reception, bar and cleaners

great food, lively atmosphere, good room and parking right next to the hotel

also there was no phone to call for advice and room service late hours and it's a long treck down to ground floor

had a family room as we was travelling with young kids

convenience of the bar and restaurant, clean, stylish room and friendly staff

the late check out and the clean and tidy room.

kids enjoyed very much ud83dude04

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

no one at the bar area every time we went, with no one around, we had to pay at reception

the bar & restaurant staff were very tentitive and the breakfast choice and quality were great

no beers, ales, or ciders on tap even though the bar has taps visible

young bar and restaurant server was very attentive and looked after us

reception and bar area was nice and relaxed

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

no room service unless you pay an additional 4 per order

breakfast was not available due to covid room service, bed sheet not changed everyday telephone in the room was not

is very comfy room is very clean and tidy also room service is very friendly would definitely go again

very quiet. good, free parking. pleasant staff.

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

country setting, bar with lots of character & good beer, spacious rooms, lovely staff, great breakfast choices

lovely accommodation. great room. friendly staff. breakfast was excellent.

it's a shame that they do not keep the bar open for guests a bit longer

lovely atmosphere in the bar / restaurant

we had both dinner and breakfast there and the food and service was exceptional

they charge you for parking

the breakfast choice was great and a cosy bar area too

order food from room service pizza worst i have ever been given sent it back inedible a under estimate 14 pound

we took the bedding off and the kids slept on the floor instead which was fine

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long hallways

to allow older kids in same room when searching universities as it is an expensive time

great facilities. nice room, awesome fitness centre including pool and gym. good breakfast

wifi was a wonderful addition

they were patient and tolerant of all our mess and noise from the kids and so kind to us all

gym and pool nice

room and room service were

the ipads for ordering room service didn t have up to date menus so after ordering staff had to come and retake our long

to the hotel, everyone was amazing and very polite, hotel was spotless couldn't fault anything, bar was lovely and comfortable, toilets where spotless, our room was spotless and smelt fresh,

it offers free parking

only thing which is not the hotels fault, was the noisy young kids running around and shouting at 2am in the

no breakfast loc,good

the next morning lovely staff on again for breakfast service

anything we didn’t like about our stay, however we wish there was the option of a cooked breakfast and not just continental

was checked in early and was perfect for me and the kids

breakfast was really good and my partner's sister's kids loved the fussball table

i had late check out however i had cleaners knocking on my room door at 11 and reception calling for no

a little late to check out (5-10 mins) and the staff were rude about it and bluntly refused a late check

loved the hotel bar area

no parking onsite sadly, but parked with ease on free spaces near pure gym next door

like the fact you was able to get a late check out and the front desk was ever so helpful would stay there

collar place, interesting people at the bar and staff that is quirky in the right way

liked that breakfast was included

bar with a lovely atmosphere

having a cooked breakfast

location was brilliant, we would of preferred a cooked breakfast but what we had was fine

wasn’t far from the city centre and ghetto golf which was our planned weekend

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities on the premises,  that the washing machine had not been delivered

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

to see out of our window view blocked by laundry containers found litter and vape under the bed on arrival walls very thin able to hear

early check in

a nice cosy room. a loverly kitchen with everything including a big tv

the wifi was good, the host was nice, free parking

no bar or restaurant, but i didn't mind as i knew it ment the hotel would be quiet

location early check in seemed reasonably clean

very clean unfortunately the bar and restaurant was closed

we requested a welcome slate for mu partners birthday which was lovely. early check in

very clean and comfortable. friendly staff the free late check out was a great surprise!

wifi available for more than two devices as i couldn't connect it to my phone and laptop as well as

cards stopped working multiple times at times, which was all dealt with immediately there was no wifi while i was there so i was unable to do many

o people working behind bar on sat 8th just ignored us and could have offered to find

breakfast was better than i expected the selection was amazing

literally nothing bad to say about this hotel it even has a gym

quiet gym. iron in room. good breakfast. helpful staff. air con.

room was very comfortable and had a gym.

adults, 2 kids, 7 & 9) stayed overnight and were very happy

host advertises use of a spa pool but only one room has it

room and facilities were great. breakfast was excellent

they then mentioned we could get a drink on room service

fresh and inviting excellent value for money loved the spa area and my back massage was amazing

facilities, fast wifi, lovely breakfast, helpful staff, well equipped gym - would definitely stay

loved the complimentary mini bar and balloons on the bed for my partners

breakfast and gym

we had a few drinks in the bar on the evening and the lady serving us was

close to station, close to tesco, restaurants nearby a s very good gym

room service options very limited. gym was a lot smaller than i thought it would be.

the bar staff were excellent as were breakfast staff

bar / restaurant looked very nice

staff and great facilities having a gym, restaurant and bar all in the hotel as well as underground secure parking

my only qualm would be that the gym closed at 10pm but that wouldn t be a problem for most

we didn't stay in novotel as the laundry hadn't been delivered. the hilton was nice though.

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

gym was ok but could have been better.

30 am after breakfast card was deactivated

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

the gym facilities, breakfast included.

there is a good gym in the building and even though you in middle of traffic in heart of the city it was not noisy

5pm late check out

very engaging and were very good with the kids

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely ok

overall stay is good. however no tv channel for kids.

parking £15 rip off and £10 extra late check out 5pm excellent

early check in was unexected and very much appreciated and thjey gave us a quiet room away from a

they gave us an early check in, and ensured we had rooms next to each other

the cleanliness was a good thing, and the gym.

breakfast was excellent, room was lovely, spacious , comfortable and clean bed was huge and really

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

large room, able to sleep well. good wifi, luggage storage after checking out

room service food was excellent as was service

we were glad to find that the hotel offered room service and food at reasonable prices

there was room service available

the bar could have had a better selection of beers

price of room service was a little high bur most places are

and free early check in at 12:30pm

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

wifi unsecured with an expired security certificate on the t&cs- not good for business visitors!

i also requested an early check in however this had to be requested on the day which i found pointless as anyone would

selection at breakfast,staff very friendly and helpful

hit and miss not great on checking in but excdllent service checking out and arranging late check out

bed was not good and it was not comfortable to sleep for kids

staff who took the time to tell me where everything in the hotel was, breakfast/check-out/late check out etc and helped me sort out my awards thingy

was met by dean, a very pleasant member of staff on reception and was able to have a early check in very friendly staff and hotel room was spotless

the bar was lovely especially the outside seating which was spacious

noisy with a room above the bar but worth it

lovely bar and restaurant area and good food

,the history of this place is really interesting then out at the back there is a bar some booths , tables and a dj and street food vendors , amazing stay , walked into city centre

lots of space to sit in different areas near the bar & outside

booked this room for our 10 years anniversary to be away from kids for a night

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was

we had lunch in the bar and it was delicious

i didn t call down to reception as i didn t want to wake or alarm the kids

room was very spacious

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check out which was 1pm

when i asked about late check out hony was really helpful and

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

but only £15 for a late check out till noon

excellent value for money. great location and bar staff friendly.

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

great place and desk guy was sound and bar beside great crack in station bar very friemdly

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

would have liked a night cap in the bar when we got back but it had closed at 8pm.

excellent gym facilities

staff were so kind and undestanding of kids needs which made our trip more enjoyable

with my sister and two kids

room service and dinner was

my kids couldn't stop talking about her how caring she was to everyone in that canteen, running

kids aren’t allowed in the pool

i liked the spa and the view from my room

kids not being allowed into pool

sad that there was no flexibility on my kids being able to use the pool.

spa was incredible service was amazing room was so clean just everything

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

no remote for tv, had to ask, menu for room service, but no phone to

room service menu could be some better than the one in room.not any choice

was able to check in early, staff were great from the guy on reception where we got an early check in and then

perfect situated in the centre of birmingham good working wifi , with also airco in the room

mum and i) to watch the world cup match at

very nice hotel great location. to top ot off hiding bar downstairs was a fab find.

room service was prompt, staff were welcoming and polite

downfall was some of the cooked foods at breakfast time tasted as though they were yesterdays warmed up

great location near to birmingham arena. room clean and comfortable. breakfast excellent!

due to the late hour, i was unable to sample the free wifi

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable

no 24 hour room service available, and expensive for the grade of hotel

is a pleasant hotel perhaps in need of a little tlc but great value for money with a great bar and good car park

bar staff where friendly michelle n rachel was great hostesses punters alike great fun so welcoming

the bed was huge, bunk beds for the kids and enough room for a travel cot, staff were lovely, and the locals were chatty,

lovely irish lady looked after us with an amazing full english breakfast

location for the football, early check in

small bathroom, not much space. no gym

it was my birthday & they arranged some chocolates + prosecco in the room which was a lovely suprise

room, excellent breakfast, and kind staff who went out of their way to honour requests

best location, high quality linen and amenities. nice gym, friendly staff, very nice breakfast.

location and bar area and breakfast and comfortable bed great hotel!