ould upgrade to cisco instead)

the gym equipment was not working, only 1 exercise machine

gym was pretty poor

room has it's own spa bath

prior notification, the room service had been cancelled for 4 days

nice swimming pool for

couldn't do early check in at all

free parking

would be nice if they offered a continental breakfast instead of having to drive for 10 minutes to the nearest restaurant when i stay in a

wifi had severe issue , despite reporting to the front desk , issue wasn t resolved.

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

nice and value for money breakfast and dinner at university dinning hall/restaurant.

breakfast option was great: affordable with a nice selection

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

water was not hot for showers for the first half of the trip, and the pool

and the breakfast was fine with choices from yogurt, cereal, pastries, toast, scrambled eggs, sausage, hash

would be nice to have breakfast included into the room rate especially when travelling with kids

the pool was not clean though

were hauling a small u-haul trailer, which we did not want to unhitch and this location has tight parking and limited space

breakfast was good

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

nice room,including breakfast. worth the price.

overall, great place to stay. good nights rest. good breakfast. friendly staff.

there's good breakfast

it has a kitchenette which is nice to have if you have small kids.

laundry faculties included in the suite and they supply soap

it came with a full kitchen and insuite laundry which was great

in suite laundry

fully functional kitchen including utilities which was nice especially if you are traveling with kids

/1d). coffee for the in-room machine not replaced by housekeeping.

breakfast good

free parking, good breakfast and nice rooms

easy, price, breakfast

couldn't find a gym or a pool, the breakfast wasn't very good

whirl pool didn't have jets regardless of the hard work staff did trying to fix it

the hot tub had been closed for months but we had no idea and the gym equipment didn't work

the room is so clean, the swimming pool and hot tub is warm and cozy.

noisy, drunk people and kids screaming could hear through walls, woke up

the staff were friendly and found us an adjoining room for the kids

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

was a bar downstairs and we were above it

we loved the food and our waitress at the met bar and grill

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

restaurant pool hottub and gym, big windows in our room

laundry is picked up in the morning, dropped off in the evening

had a great swim in the rooftop pool.

exceptional customer service amazing restaurant staff clean room lovely pool and hot tub

spacious light rooms with nice facilities great restaurant and bar nice pool and gym

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

bright and sunny. friendly staff. relaxing swim in the pool.

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

they also had a swimming-pool and a hot tub

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

friendly staff, cleanliness of my room, free parking and complimentary breakfast

is very clean, comfortable bed, very tastefully updated, staff very helpful and friendly, and the breakfast buffet was great

pool not yet open

the staff was good an breakfast was ok .

later so did not make breakfast

the old elevator, the claw foot tub, the fact you get a whole little apartment with a full kitchen containing almost anything you require

the rooms are more like suites, with separate bedroom, living room, bathroom and kitchen

floors are old and creak, rooms are darker (except the kitchen) and bathtub is better suited for baths (though it is possible to shower)

i had a three rooms suite completely furnished with a complete kitchen

free coffee in the kitchen with the cofee pot

as we need to use a handicapped parking spot, two spots are not enough

on the main look right out to parking, would be so lovely if they were tinted so you could open the blinds

room , casino, restaurants.

ds hang on them when they are closed

of parking, landscaping was nice, very friendly front desk clerk rashkaran made me feel welcome right

no pool fitness facility lock was broken so was closed

pool would be nice

didn't use the wifi or have coffee

wifi didn't work and the room was very small for the price.

no overnight room service disposable cups

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

- spacious room, with fully equipped kitchen stuff

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

no gym in the hotel.

warm outdoor pool and hot tub, fairly central location.

pool and gym

it was also a bonus to have a fridge and microwave in the kitchen area

met our needs perfectly. separate bedroom, large bathroom and convenient kitchen supplies.

the casino was easy to navigate. the room was clean, staff was friendly

loved the casino in the same building

we ended up eating in the casino

gentle wake up call from the night auditor so i made my early hospital tests and allowing me a late check out if i needed extra time to head home

the hotel does not provide room service due to covid

the staff in the kitchen were friendly

my kids enjoyed the outdoor pool.

access, pet friendly room, spacious room, and staff were helpful in getting us an early check in

the pool is not available...it's better if there's indoor one

laundry machines available if needed

great and quiet location. friendly staff. fully packed mini-kitchen.

it needs a pool

clean and comfortable, we loved the little kitchen and the whole set up, so close and walkable to transit

i needed to park a truck and trailer and it was hassle free allowing me to occupy

of 50$ per night we moved to a super comfortable apartment with large living room with sofa, kitchen, bathroom and separate bedroom

the customer service was great. we loved the room, pool, gym and continental breakfast.

room was excellent with kitchen area great fridge and dishwasher> i was there for a shopping trip with two granddaughters

the customer service was great. we loved the room, pool, gym and continental breakfast.

i really liked the breakfast area and that choices that were presented.

the room itself was clean, modern and comfortable and the kitchenette provides the flexibility to make simple meals and/or warm up food

the pull our couch that my kids used to sleep needed to be updated

the location the pool/hot tub the bed in the room

gym and pool are small and staffs were on strike so no daily housekeeping

great pool and hot tub

inside bar is good and convenient.

very comfortable place - well equipped kitchen and tidy fridge is available for use, multiple common areas, clean bathrooms with reliable

the kitchen wasn't great

great kitchen space for cooking or working remotely

full kitchen

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for guests

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

me for early check in & late check out, extended 1 hr

great staff that tried to accomodatte our early check in request

i needed a late check out, they had no trouble accommodating that

the cheap laundry facilities, sauna & location

had bacon with the free breakfast and the lady working there so nice always made my waffles for

friendly service breakfast was wonderful they even have a washer and dryer which was great as we were travelling on

the pool and hot tub were very nice

the breakfast was

clean rooms, good service, good indoor pool

gym and breakfast

we also enjoyed the indoor pool and hot tub

breakfast was exceptional; much more than

clean, close to all our needs and good breakfast! great value.

i wouldn’t even let me kids get under the blankets

view! of the mountains, quiet, nice staff. laundry, gym

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

rooms great staff and good emenities such as spa pool and sauna

the price only because the gym and hot tub and sauna were of poor quality

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

frame windows that sometimes won't close easily to be locked, and inadequate electrical in the kitchen

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

there is no shared kitchen

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

the restaurant and bar weren't open.

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

tiki bar was closed

was a suite with a full kitchen which was what we booked and needed

the kitchen sink had debris in catch

stayed in a suite which had a small kitchen which was handy during the week we had to be out of our home for some restoration work

large room with a good kitchen and comfy bed.

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

had a free upgrade to a kitchen unit and were very pleased with the design features of it

upgraded to a suite. plus they accommodated my request for an early check in.

to local restaurants, golf courses and highway

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

clean rooms and rest rooms .. parking with ev chargers

lovely pool and hot tub, and even a sauna

breakfast was great, facility had all the amenities.

very friendly and helpful staff. quiet during the night. breakfast available every morning

very clean, easy to find, lovely people, and excellent breakfast!

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

no room service

there was no information in room or given at the front desk for wifi

adequate parking for the site

front desk staff, bed was very comfortable,affordable restaurant on site, we lit parking

im classes)

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not checked

there is no laundry and microwave.

also we really appreciated the early check in

nice clean big room and flexibility for an early check in

martina was exceptional and accommodated our early check in request

so when they suite check if they can split beds for kids/teenagers

location is great. staff is super friendly and helpful. gym is nice.

room service arrived in a bag not on a tray

room was the perfect size for our group of 4 (2 adults and 2 kids) (+)bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv. (-) when trying to minimize light in the early hours of the morning so as to not wake up kids it s annoying to have to flood the corridor with light so as to go into the bathroom risking (+)when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids (-) so when they suite check if they can split beds for kids/teenagers

on the curtain, only one bar of soap

location is superb. appreciated consideration for early check-in and late check out.

very accommodating regarding early check in, late check out and baggage hold

overlooked the pool which was a little less private than i would have chosen but not a big issue

moreover, there were kids without adults for at least 2 hours being hyper loud and preventing relaxation

late night room service options.

gave us an upgrade, early check in and late checkout

great sports bar with great staff, front desk staff was amazing

needed early check in

waits and overcrowded elevators with college kids partying all day and night

hotel, fantastic staff, amazing location wifi is meh but didn t care cause everything else was great

no gym and swimming pool

kitchen on every second floor

i had a late check out, but i had to leave early because of the noise and sheer creepiness

we were too busy to use all the amenities but they have a kitchen if you need it

perfect for longer stay as you can cook in the communal kitchen and use the on-site

for wifi when it is a luxurious room you re staying in with all necessary amenities seems like a

the ambiance, location, newness, view from the upper floors and gym. they are all great !

the hotel itself (building & room) to the service to the cleanliness to the food to the spa to the location (+) the spa treatments are pricey but good (+) great spa just not open sooner or later (+) spa facilities were nice

marriott is a spanking new hotel with great gym and other facilities

of parking and having to pay for wifi

the spa and sauna are also very great for travelers to relax

the hotel service was exceptional and professional rooms were lovely, great service, excellent wifi connection

in the evening we walked to our reserved dining spot, then to the casino no need to take our car

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

restaurant provides room service according to hotel staff

size of the beds, the gym and pool area

loved the location. the gym was great! i loved the ping pong and football with my kids!

only missed a pool for kids

the kitchen and the housekeeping staff were very courteous and pleasant

room had a fridge and microwave so we were even more delighted to find it actually had a little kitchen stocked with dishes etc

dinning room service: it was suprisingly good

breakfast room service is normally just fine but not in douglas

the hotel staff had exceptional customer service and the room service food was so delicious we ordered it 3 times during our 4 night stay

excellent room service

there was a private party in the restaurant / bar area

the gym could have been better equipped :)

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was dry

they gave kids apples and cookies when we checked out

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine and 1 dryer nil

we loved that complimentary laundry room

they even had ev charging stations we could use

the gym was excellent also

really nice touches like high-end toiletries and fresh milk in the mini-fridge (either for kids or making coffee with their nespresso machine)

the hotels in the neighborhood, but it cost me over $4000 (hotel, ferry, and food), to take my kids to vancouver for the weekend from campbell river

lovely hotel, comfortable rooms, great coffee, outstanding new gym.

service. bar and breakfast great loved the pizza

inclusive breakfast served every morning was lovely and we enjoyed our trip to the sports bar also

it has excellent coffee in the room mine had no fridge or minibar but there is room service

bed comfortable, room service & food excellent ideal position for discovering vancouver

very good room service; good food and prompt service.

the rooftop bar was a bonus discovery this time around

lack of room service

room service and house keeping needs improvement. front desk did nor respond to calls.

during room service, robes were removed without replacement, and dirty cutlery was left on the table

clean, tidy, comfortable good service - excellent cocktails and food in roof top bar restaurant

but, maybe something i didn't like and wasn't able to experience was the pool area because the weather wasn't great when i visited

beautiful views. great location. nice gym.

service at the pool.

th bikes) for the kids

too many kids/families. tablet in room didn't work for all the funtions.

guest self serve laundry a real bonus

also, there is free coffee every morning and free laundry

the bar & restaurant next door was a really good atmosphere and great food, and hotel guests get a 15%

some other great amenities included free on-site laundry (this is rare for a hotel

guest laundry can be used only from 8am to 10pm, which are business hours.

the lodging is very roomy with a living room and a tinny kitchen

wifi worked well

a seven eleven, mcdonald's and tim hortons right outside so great for an early start with the kids

space and comforts, including a complete kitchen, new coffee maker with a large variety of coffees and teas, and a living room area with an

i would love to have a better gym, but as i usually travel for leisure i can manage without :)

rooms are spacious and amazing with a kitchen and many utensils

comfortable bed and quality kitchen facilities

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

has washer and dryer and well equipped kitchen

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

a good gym and swimming pool, the food in the restaurant was excellent and all of the staff were friendly

nice sauna in gym bathrooms

jacuzzi was lovely and pool relaxing

the bar fridge was the same which made for a slightly disturbed sleep

the restaurant and gym were both excellent

the wifi in my room kept tripping off. maybe a stronger wifi would be good for such a room.

wonderful stay with my kids there. staffs were very friendly and helpful

24 hr room service has limited menu

poor wifi at the bar/breakfast area commun area is a bit small

2 huge tvs, bar fridge and microwave coffee maker and kettle loved our stay

bar open but no snacks at all available

no 24 hrs room service, it only link to diva with dinning in or breakfast service only

room was very clean and comfortable pool was absolutely nice and warm to swim in food from room service and restaurant was delicious staff were friendly helpful and professional plus

pool

staff on reception were very helpful and organised for us to have early and late check out

wifi connection could have been a bit faster.

only negative - we had breakfast at the restaurant attached to the hotel

i called and spoke to them and they told us to come in around 11am to see about early check in

there was nothing to drink stocked in the fridge even though the bar was closed

the wifi was with very poor quality and was disconnecting constantly

staff was very friendly, the room was amazing, and the service at the restaurant and bar was exceptional

is nothing bad about this place, my only comment would be that the pool area would be extra great with a jacuzzi and/or a sauna

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

nothing. breakfast is a bit pricy but absolutely delicious.

wksworth and reflections

very clean room, excellent staff, well equipped gym

nice gym

gym facilities, staff

friendly front desk staff and bar staff

was so gross no water bottles or extra cups in room no robs no extra towels no life jacket for kids

alex from the front desk supported us during snowstorm time, room service was quick, and pavel provided us with outstanding service at the hotel's restaurant

shower mechanism was a little tricky. wifi was slow sometimes.

coffee and breakfast, dinner was good and the staff were on time when it came to room service, right on the button

wish they had room service.

we arrived early and they accommodated us with an early check in and gave us a extra hour when checking out

hotel for business, the room was clean, great wi-fi, excellent working area, and a fantastic gym

gym

attentive staff. good gym/pool. central location.

friendly staff, good gym, lots of little extras like chilled towels & cookies

ginger bar is a great place for drinks and food

flexibility for late check out

were going to the early 1pm canucks game and had requested early check in if possible

didn’t sleep second night due to bar patrons outside/downstairs

site restaurant, sports bar and cold beer and wine store

we also had drinks in the on site sports bar which was

and we used the spa which we really enjoyed

the staff were lovely to deal with, excellent room service and food , attractive large wood-panelled room and furniture, wonderful bed, very nice

nice little gym as well

also the spa was non-operational and would have been good to have on the colder nights

checkout, spa services was great, beautiful hotel and clean room

comfy bed, great facilities. gym, pool and hot tub good. staff excellent

was a mix up with my laundry and the staff did all they could to rectify the situation

had lunch at the bar and the food was

gym was exceptionally clean and nice as well if you re planning on going

the surcharge for room service is a bit steep. but the food was great.

the gym equipment was quite limited, which was disappointing

staff went above and beyond by dropping off cookies for the kids in our room :)

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location was very convenient

beautiful place and bar was lovely

the whole spa experience was amazing! definetly, would go again!

room service

the bar on ground floor of hotel was also amazing with incredibly lovely staff and amazing drinks

was spot on, great room & facilities, staff superb & very willing, restaurant & bar fabulous

we were told that the restaurant was closed due to a plumbing fault and that as a result no room service would be available - this was disappointing as it was all that we wanted that evening

great bar / restaurant

views, spa and pool

the gorgeous pool and hottub and views from there

we were also given the opportunity to have a shower in the pool facilities to freshen up at night before catching our flight

entrance was confusing, more vegetarian options for room service

service in the restaurant was poor, room service neglected to bring us a gift that had been sent to us, it seemed under staffed which

small boutique style with great decor, personalised staff. bar attached friendly staff .

the staff was very accommodating when i asked for an early check in

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

funky room design, great location, bar downstairs very nice. loved the free drink voucher

nice little gym

room service was speedy and food was good

the facilities included couldn't be faulted the swimming pool and gym were great

the restaurant in the hotel was overpriced breakfast and service was lacking.

ds eat free

ked stanley park) and gym were a plus

good equipment in the gym

free bike rentals

slow breakfast because no buffet

room service not too attentive to request

had a mini bar but also an extra fridge to store personal things which was great with kids

having a self-service laundry is convenient

my kids (7years and 5 years old) loved the pool and hot tub

the boulevard cocktail bar and restaurant was fabulous and staff there were friendly but their professionalism was

we enjoyed the happy hour in the bar area and our server was so friendly we really thought all of the employees at sutton place

all staff were great. very friendly. very competent. really good room service. spotless room.

well travelled, and have been travelling all over canada with my hubby and kids

a good size for families and the staff were so helpful even making sure we had mini robes for the kids

the food at the bar was fantastic and the interior with the fireplace relaxing and quiet

room was great, room service amazing

some of the room service food was not good. in particular the oatmeal!

gerard s bar had an old style club feel to it which we loved

it s beautiful, classy, has a gym, pool and a spa and a 7 star restaurant

loved the kitchen and balcony over-looking the city

i love the hotel spa and gym, in the morning we went to the pool for a swim and had a nice breakfast

kitchenette well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for with a card you buy in laundry) was great to have when you’re

no amenities for the price paid. no gym

we have not used either the gym nor the parking

as it turned out, it was the toilet next to the gym and there were no towels

cheaper laundry.

needed more towels no breakfast bed less than comfortable no laundry facility available in the

it was fine it would have been nice if there was a pool for the kids to enjoy in the evening

ordered room service as we had our dog and didnt want to keep him in the car

liked that i was able to get a late check out and keep my luggage safe after checking out for as long as i

the restaurant room service was slow

location, clean and comfortable room, delicious breakfast, nice staffs … mr

no wifi on tvs, no deal for restaurant, expensive parking and not included

dirty outside the hotel and not a place to walk around at night with kids you see people openly doing drugs in front of you and witnessing

no safe in the room. hard to get ahold of room service.

also when i arrived i was advised there was no room service due to covid which was not advised at time of booking

i would like to have laundry facilities

kids and i loved the views, the balcony, the windows (and blackout shades

staff was very helpful with late check out

very central (but still not walkable if you plan to visit a few spots all in one day and/or have kids)

lack of changing area in pool/gym area.

we could walk with the kids to a great malaysian restaurant or eat at a high end restaurant on the premises

there are good wifi, air conditioner, and tv as well

the laundry was excellent too

we got room service from the restaurant downstairs, a steak dinner and a couple of pastas

brown in the bar made us feel like royalty and went above and beyond every time we saw him

efficiency of staff. cleanliness great location gym with water and towels

free breakfast, beautiful views, great amenities

wifi and tv good

gym and pool seemed a bit dated and weirdly positioned

pool / hot tub area was very busy and noisy, with a lot of kids

self-service laundry is not always available

i called to front desk in the morning to ask if i can do late check out and he said yes

could hear the music from the bar next door

visited the bar that communicated tot he hotel and had a beer, but they didn’t ask if we were hotel guests,

there is a superb guest laundry on first floor which was great as we stayed four nights

the kids liked the ping pong table

00 early check in fee that they could not provide

only comment is there was no reply from hotel after 2 emails asking for early check in to leave our bags at the hotel reception as our flight arrived 7am

check in staff were very obliging with early check in

we only wanted to leave our luggage since we arrived early, but they actually gave us a free early check in