only minor complaint is that the shower was tricky to use and not very powerful, and the wifi connection wasn t great

bed, clean, room service daily, pub carvery restaurant was excellent food and value

parking was easy and i could park right outside my room

well situated hotel with good parking

stayed for two nights we had drinks and food in the bar on friday then saturday morning we had breakfast which was delicious the atmosphere was nice

staff very friendly, late check out at 12, and amazing breakfast. very clean.

friendly staff at the bar and reception

staff was excellent great atmosphere in the bar and the beds was comfy.

food was excellent and the bar was a great experience

shame the bar closed at 11 pm could have done with a nightcap with friends.

and tribute themed nights, however this was not the case, without any warning the restaurant and bar were both closed due to refurbishment, but we still paid the same price which i think was a but

the bar & is

restrant and bar were shut and not in use

dirty walls electric wires every wear 1 plug with a burn by fuse i could go on no reception no bar no restaurant no breakfast i have lots of pictures to prove

cheap, location, early check in, clean bedding & room

we managed to get a nice early check in

will definitely return to make it perfect, a sauna along with the gym would be amazing

no smoking shelter and cashless bar and food

couldn't fault it really but the bar prices were a bit steep.

had a gym as well which was great

lovely comfy bed....great breakfast

in bar very slow with our food children got fed up of waiting but it was busy as there was a wedding

i used the gym and pool etc

times could ve been longer was abit of a rush to get my breakfast and paid for room service but had to take it to my room

room service was superb

the bar inside the hotel.

sorry for the list but we wernt very impressed at all tbh with kids with us aswell

laundry company 5am

very clean room and bathroom, breakfast was excellent and of a good quality and choice, relaxing bar and restaurant area our third visit and never disappointed

30am by the laundry van, was really noisy

kids friendly nice size room great location

my kids loved it, room was big and spacious for a family

which i could think of except the communication system from room to reception or room service is not good or maybe our room telephone had an issue but had complained about it too

the children no problems with them running around to play would definitely stay again ud83dudcaf kids enjoyed too

televisions in the room could ve been bigger and the room service didn t work through the phone we had to go down to reception

as we walked threw the door the guy on reception was so friendly, the room was beautiful, the bar had a lovely atmosphere, and the breakfast was outstanding

staff were lovely, great value for money, great food and staff in the bar too.

in the bar and michelle also fiona we’re all so kind as my dad is very ill they all showed compassion

are fantastic 3, the rooms are clean, tidy and well maintained 4, food in the restaurant and bar is outstanding 5, value for money brilliant

we asked for an early check in as we’d had a long drive and had to go to a funeral

asked for a late check out this wasn't a problem

the bar staff were very friendly and the prices of drinks were good

lovely clean room, great evening meals and pool/darts in the bar area for entertainment

the staff made us feel really welcome and we spent the evening downstairs in the bar enjoying playing pool and darts

room was above the bar so was very noisy until gone 11pm for 2 of our 3 nights stay

pleasant helpful informative staff. location easy to find and adequate free parking facilities.

great rural location. clean room. food and drink options at the bar were good.

thing i did not like was the bar shut at midnight

staff accommodated room service for us despite being very busy in the restaurant

no phone signal but had wifi and was able to make free calls from room phone

huge car park i had a trailer on my car

it is value for money and we like like the bar area and

after warning hotel there would be at least 16 for evening meal, it was chaos, my kids were given there meal and finished it before my husband & 1 even got ours

loved the long hall. room was very clean and comfy. late bar was a bonus.

front of house, bar and kitchen

to pay £30 for early check in

i didn't have breakfast and the location was excellent

location breakfast and facilities

friendly staff. relaxing made the changes to the breakfast that we asked 4 clean room

good size room comfortable beds nice staff, and good breakfast if required.

location great food all good breakfast great, had 1 evening meal excellent

cobs on the bar would sit perfectly in this lovely local pub

efficient location is perfect wi fi was a bit poor when we got to our room, however a trip to the bar the helpful staff sorted and ensure we had wifi

noise as our room was just above rhe bar of the inn

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

the bar was well stocked at good prices

excellent clean, modern with patio doors leading directly to the outdoor pool and our own private spa bath couldn't ask for a better room and

bar & restaurant available at the hotel & large garden area to relax in

ven opened up the bar late

evening drink by the pool

50 for room service

all was good just not much choice of food for kids

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being moved around and banging

we loved the room the pool

my dad and brother used the pool and loved it

also the pool and sauna area was a bonus

being served from the bar when sitting in the beer garden was a little slow.

cold water tap not working for spa bath in the evening but did in the morning

absolutely loved the spa bath and the huge bed which was really comfy and such a lovely place.

basc breakfast left in a cool bag with no ice block - no one to meet us when i had arranged an early check in

we loved the spa bath and hot drinks available, very relaxing!

i liked everything, only fault was one of the kids beds kept collapsing

breakfast

staff are really friendly and the kids enjoyed the digital games table in the lobby and playing in the garden area

we had inter connecting rooms with the kids

helpful staff. clean room. comfortable bed. great breakfast

exceptional wifi and tv signal and in room drink making facilities

room service food was not as good

the lockdown, taking the necessary precautions but providing evening meals and breakfast on a room service basis

no kids menu for food but the chef accommodated

friendly staff, and just off the motorway, with lots of free parking

like the breakfast much , no toast or coffee the kids didn't get to pick what they wanted so my son didn't eat it as he didn't like anything on his

room was big and enough for four family members. kids really enjoy it staying there.

would have been good to have a park for kids really just lil

cheap and ideal location. nice room. plenty of ev charging

were not enough sockets so we struggled to charge up our phones and ipads for the kids which is a necessity when you are going to spend a long day at a trade fair

excellent hotel and best location possible as the grosvenor casino is next door

breakfast was not great, felt very canteen like and other guests were not what we expected, kids running round bare foot in the breakfast room and people in their pyjamas

we ate in the restaurant and ordered room service and both was very good

selection of food at breakfast, kids under 12 eat free which is good

parking not clearly signposted, easy to end up in expensive casino car park

options though for the breakfast and dinner especially room service dinner options

d see it was on the tv later on) pretty basic but suited

the food is lovely, the swimming pool is wonderful, i would recommend

spacious room with lovely breakfast and good gym and spa facilities

the whole hotel is very modern with great facilities gym, steam room, pool

noisy during the night with kids driving cars outside

and comfy bed good off-road parking and bar very good amenities nearby

bar and reception much better decor and fittings than bedrooms, shame the rooms were not of the

easy to find and close to local pubs and restaurants , bar and breakfast area clean and modern.

good bar

as we were only booked in for 1 night we asked for late check out and if there was a room we could use for a vocal rehearsal before heading off to a

was excellent and a special shout to to josh the bar manager

staff.parking pool and gym location

there was a gym which we weren't expecting and certainly enhanced our stay

access to the pool and gym could have been made clearer

have breakfast so cannot comment - but food did look very nice staff were very friendly - room airy and

offered an alternative but decided not to take advantage of this so i was offered a complimentary breakfast

our stay at the mill on the soar very nice reception the room was clean and comfortable the breakfast was lovely and will hopefully be staying again

long ques and waiting time at bar seemed to be under staffed

the young man serving behind the bar was very polite and friendly

got room service though

large room, clean and spacious. i love the spa area with good gymn and warm pool.

free wifi

upgrade, super reception staff including cleaners and gym staff super facilities and excellent value

room service at all on the first night

good bar facilities and lovely coffee

really good cocktails at the bar & lovely coffee shop at the hotel

a typical british dinner and, of course, had the best of the drinks, as the hotel have an amazing bar supply

and bar closed at 8pm and was still closed at 7:30am so i had to call main gate guard to let me in and

the bar bill lol

location peaceful and great golf course

swimming pool and staff was great

lovely location and the spa and pool were great

good bar & food and nice choice at breakfast

good parking, quiet location, good food selection

easy parking and key code to access main door and room which made it super easy

easy free parking and close pubs/restaurants near by

the bar staff

young girl behind the bar really helpful - she got us a fan for the room as it was the hottest day of the year and we

was a bit disappointed that there was no food on sunday, but the bar was mostly empty in the afternoon & evening, so i understood the reason

good selection of food and bar was good and reasonably priced

in the bar for a few drinks service is excellent except for one foul mouthed local

breakfast was excellent too

last but not least there s a kitchen provided in some pods perhaps basic cutlery and crockery and maybe a pan and a chopping

wifi allows me to work remotely from the bar, restaurant, the old hall, or any of the glamping pods

no wifi connection in room was a disappointment

milk and sugar also included an biscuits x and if all that's not enough we got vouchers for free breakfast

the wifi

of paint very large windows very limited opening space resulting in very limited ventilation no room service during 2 night stay limited tea coffee milk available in

to check in even slightly early costs 15 and a late check out

weak wifi

location, just at the edge of city centre, clean with most of facilities in the room except free wifi only in the reception area, reasonable price, i m happy and will continue booking with them

from the warm welcome from the reception staff to the bar and restaurant staff they were all friendly helpful and very attentive

the rooms were very clean, the bar was lovely and the breakfast was really good value for money we ate late on our arrival but the

location is fantastic, breakfast excellent range, clean & modern

we also couldn't get the wifi to work to access youtube

so much so we did not trust ringing them for room service so went downstairs to order but even that was met with little interest

refurbished room was great, bar was nice as was the food offering.

the breakfast was delicious as was the evening meal in the bar the evening before

all good, entertainment saturday afternoon, bar staff were very friendly and good at their jobs

was lovely, bar staff were great

friendly, the room was clean and comfortable, was offered a free upgrade as my room was above the bar with england

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i've come to relex i requested her to give me another room kept on saying no rooms

i heard kids gate crashing the premises.

in serious need of a refurb, and no room service or bar during the day

room service for coffee nothing open no fridge in room

everything is brand new. lots of parking space.

food aimed at children had to have adult meals needed smaller portions aim at kids

they have also been so kind as to lend us glasses and cutlery from behind the bar to use in our room so our stay is more comfortable

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

were kids running up and down the corridors from 5am and banging around so sleep was interrupted

i asked for a bottle opener and the bar staff opened it for me and offered me a glass

the pool is relatively big and the sauna was good

were great the young bar staff were very welcoming a very good establishment i like staying in best western they

the gym and pool were fantastic

comfortable bed, great pool.

room was a good temperature gym was good for a hotel

the only thing we were over the bar and my husband didn't like the noise in the bathroom.

noise from bar area below

bar food

we had a couple of drinks in the bar in the afternoon and on seeing the delicious food coming out decided to eat there in the

room and lovely bar area and outdoor area fabulous manager and staff , great chef ( mega breakfast) all round

wifi was good for the work i was doing

the wifi could be much better.

excellent room service

clean comfortable free wifi and really friendly staff

location great price great room great staff great bar and selection of drinks very clean and

reasonably close from the station, very good breakfast, dinner at the restaurant in the

was nicely decorated and very clean staff very helpful as i had ussies setting up wifi which was down to myself

was a little slow but it's getting replaced, the breakfast wasn't very warm, charging for car parking

rely on the 24 hour room service as items are not available

chocolate provided in the rooms, there was a limited choice of options available on the menu for room service as i ordered after 9

lovely breakfast. handy location. nice bar for drinks in the evening.

were amazing , in particular the irish lady at breakfast

had the full english breakfast which was excellent, and the self service for tea coffee and fresh orange and toast where

the bar and restaurant staff was spot on

lovely lovey bar staff so helpful

clean, modern. good facilities - 24hour gym friendly reception staff! suite was lovely!

the smell of fish in the dining area at breakfast ud83dude0a

i didn’t have breakfast.

although i didn't use it on this visit, the gym was well equipped

everything! from the decor, to the welcome, the comfiest bed ever, to the tasty breakfast.

was a hickup with the wifi but the staff apologised and worked to bring in tech staff to sort it out

the food in the bar was excellent and served by friendly staff

good outdoor playground for kids and family friendly atmosphere

i was quite ill- recently out of hospital; i wasn't fit enough for breakfast the first morning but managed to take it on my departure morning- very satisfactory so

staff very helpful and polite food very good and also the room service excellent

horrible experience especially for family with kids

room service absent

ve young kids 2 with asthma)bathroom window lach was broken couldn't close it properly,mildu all around

and tea and coffee etc staff provided more toilet paper immediately i asked, well stocked bar downstairs and seating area outside is great, our second visit and am about to book

car parking and a nice park nearby for the kids

really impressed with the cleanliness of the heated pool

nice clean room. spacious bathroom. good spa facilities. pub to relax as well.

wifi code provided in the room

could do with usb sockets as family room means kids

breakfast was good , excellent choices but air con was too cold!

breakfast was sumptuous

clean rooms, great breakfast, amazing hospitality from staff.

breakfast was brilliant staff very good

need more vegetarian choose in food for breakfast

excellent breakfast, friendly staff, easy to find, clean rooms

room, spa and gym facilities, friendly staff, good food.

only slight downside was the lighting in the bar area was a little too dim

to have access to pool, gym, sauna throughout the stay

very peaceful and great breakfast

swimming pool and gym

bar and restraunt had a great selesction of food beers and wine in a very comfortable setting and

the bar and restuarant areas are lovely, we also loved the choice of food on offer

hotel, lovely clean rooms with nice touches, well designed bar and restaurant areas, felt luxurious and cosy

the restaurant and bar have a great atmosphere too

we loved relaxing in the garden during the day & the bar in the evening

wifi and mobile phone reception was zero in the room we had and although not thw hotels fault, the

they arranged early check in for us and then there was an issue with the restaurant and a staff member really

great to have an in-house bar and restaurant

clean, friendly staff, restaurant open until 9pm, loads of parking, easy wifi access very comfortable and at a decent

the bar was a nice area too

staff very helpful and bar with wine and beer with a lobby area.

very convenient as attached to food court with subway, kfc, noodle bar etc

was helpful, specially when i wanted late check out they helped a lot

clean and just what i needed. bottle of water and cereal bar in the room for breakfast.

late check out should be free unt 12noon please.

easy to find, good parking, room clean and tidy, food was tidy will defo go again

comfy bed, decent size tv, room service for food

loads of parking space which is also watched over by cctv

clean, cheap, decent amount of parking, comfortable rooms and most of all very friendly and welcoming

parking on the premises

couldn t reserve an ev charger, reliability of access is key, first come does not do it

only had one ev charger, hence the reason for me booking this hotel

good gym as

shame about the ev charger, but everything else was spot on

difficulty getting access to wifi

good size

wifi is from the dark ages.......such an easy thing to fix.

wifi in room really bad , would be great if rooms had a fridge .

of this yet waited for me to come down in the morning and then said yes we’re aware we had kids throwing stones at night and we informed the police

lovely hotel, clean and nice room service

great food for evening meal and breakfast, bar service also good.

a great stay, the staff were exceptionally good very helpful and polite during check in, at the bar and in the restaurant

late check out

room with a rainfall shower, very friendly and helpful staff and a nice bar to relax in - already booked for the same event next year

and my partner was lucky enough to have an early check in (two hours before check in time) free of charge

near to golf course

to be in close vicinity of the airport (which they infact were), they didn't had any option of early risers breakfast or grab and go for those who had a early morning flight to catch

great bar and beer garden

didn't work, the bad was horrible with an old mattress which was to soft i have asked a laundry bag and they told me they didn't have ii

didn't use the restaurant or bar but there was a nice garden overlooking fields

lovely hotel very helpful staff lovely and comfortable and clean food was great spa very nice

breakfast and coffee was great

great breakfast good location

staff were all great. breakfast well organised and lovely food.

pool film of kids having swimming lessons.

amenities with in the grounds of the hotel, this consisted of a farm shop cafe by day and eating bar area by night

a taxi to get to meriden or berkswell for an evening as this hotel bar and restaurant closes very early

for food i popped across to the bar and enjoyed some of their cakes and in evening had pizza which was cooked in pizza oven so nice

great bar on site too

& bar were only open until half 8, we were looking forward to a few cocktails after our meal

maybe a bar or food facilities, i know the hotel was going through refurbishment

a great stay every time i come here.✅ great gym ✅

well placed local hotel with free parking and an excellent gym

maybe use of the gym

great parking, wifi and gym facilities which were all free to use

bar downstairs for drinks but didn't have time to partake of an evening meal or breakfast

bonus of free parking too

came up to watch the golf at the belfry, so location was perfect

iday) - it didn t bother us too much though

on top floor of period property steep stairs - a big climb esp after a long day - no lift wifi difficult to connect in

bar downstairs, live music and disco till late, first come first served free car park which is

no kitchen for meals

staff at the hotel were amazing very welcoming and cheerful the bar was lively great atmosphere people enjoying themselves

everything. the bar facilities were good clientele friendly. atmosphere good.

very noisy no kitchen so no food available

poor wifi

facilities were good and cocktail lounge, restaurant and gym all very tasteful and modern

the lack of choice for room service options

i loved the free parking, spa access, super friendly staff, refurbished bar area and even the takeaway breakfast

ol, gym, sauna)

bar was a little small so very full when busy but this did add to the cosy feel of the place

friendly reception. good wifi. fine 18th century building and lively bar.

another separate room with another double in which was nice as it meant we weren't woken when our kids got

wifi in the room wasn't great and the breakfast wasn't the best

the staff were friendly, and it was perfect for us and our kids

we had two kids (18 month old and 3 month old fkr reference) there were dirty foot prints in the bath where

the manager on reception was very friendly and the bar lady on the night was lovely and polite

check in was easy late check out sunday was most

to find and very convenient, food and bar on site as well as a small gym

offered a late check out as we were attending a funeral

also the bar wasn't open on a

little dogs are charged 10 pounds per night - a little bit overpriced terrible wifi

of choice for the gluten free breakfast

they have me a free upgrade to a superior room and offered room service for my evening meal so i could relax in my room which was a really nice touch

during our stay the tv was virtually unwatchable due to pixelating and the wifi strength was very low

maybe a lick of paint in bar area but lounge was lovely

restaurant serves tasty, well cooked pub food at a really reasonable price and they do a great breakfast

the room was comfortable, i was there 1 night. breakfast was excellent

delicious freshly made full english for breakfast

awesome breakfast

room allocated to us was at the back of the hotel, away from the lorry park, so was very quiet

door lorry park

that there is a potential for noise early morning as there is a truck park nearby but you can't beat the value for an overnight stay or two

no wifi in room onll in main building sligly noisey lorry park opp.

a piece of land close to the hotel had been made into an overnight lorry park

good breakfast , resnobly pricedwe use fazley twice a year we all enjoy are stay we also use the bar and outside

we ate in the bar both nights of our stay

francis bar owner and all the staff

very tasty breakfast after a heavy night in the excellent bar that was on offer

we went to the golf at the belfry which is a 4 mile drive on one single road

attached to a nice bar and restaurant and well located to coventry

fabulous breakfast!

parking

should be offered later or room service should be

, better care of your residents would be beneficial to the establishment, such a shame , even room service as an option would of been a positive rather than say a resident potentially could get

plenty of tea and coffee sachets, and free wifi

free wifi was good too thank you

easy on site parking friendly staff positive visual impact of property on site bar and restaurant room service was an option good sized rooms great selection of wine and cost

was very good delivered by room service promptly

the restaurant is popular parking isn t the best and we couldn t find a parking space for over an hour

i appreciated the amount of food offered by the kitchen/bar and that there was complimentary tea/coffee/hot chocolate

after being out all day at a festival we came back tired and hungry so booked room service and the food was outstanding

clean room and friendly staff - great to be able to use the gym as well.

location at the heart of the campus, large spacious rooms, excellent breakfasts and access to the gym and pool for free

i wanted a place with free parking on site, they had this

wifi was very slow

, friendly staff, stable wifi, quiet and

room service options were limited and a bit expensive for what you were getting.

gorgeous as was the breakfast perfect location for stoneleigh park only 7 mins away access to gym and pool etc great touch, does get mega busy

plenty of choice at breakfast and the new gym is incredible

the breakfast was great

stayed to play golf next door, very pleased with accommodation and staff

just a little pricey for one nights stay. breakfast is very limited.

clean spacious a good room for an overnight stay when park is closed good parking good wifi

turning up and finding entertainment for the kids on a night time was great

room was clean, the free wifi was fast and the bed was comfy

lovely evening bar meals

comfortable room, great brand bar staff. nice breakfast to finish the stay

really minor but the wifi didn t connect

the wifi was stable throughout the building

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he could sleep before work

lovely hotel, beautiful grounds, fab spa and big well appointed rooms.

bonus of the heated indoor pool and spa

be nice to have covered access from the hotel to the spa in this cold weather

nice to be able to use the gym and swimming pool.

the ladies changing room at the pool is tiny and outdated, as is the gym.

all the boxes, good food reasonably priced, helpful staff, parking and very clean

parking

poor wifi.

easy access good parking and good food

ffee always seems strong) breakfast was continental help yourself style but staff on hand with hot drinks being brought round

being woken early by gardeners when we did a very early check in between 3am and 4am

also got late check out at request for no extra cost which was lovely and a hot breakfast was also included

tasty breakfast, well stocked and replenished

the room was really clean and breakfast was great

after midnight with sleepy kids and the two wonderful ladies working the reception made everything so easy

free parking is something we always look for especially now the cost of fuel is so high

internet/wifi was not accessible from our room unless the main door was open

so helpful especially when travelling with two young kids

worked from my room with no wifi issues

location good parking good and staff great and room nice

breakfast was good, well cooked and a good choice. large car park. free wifi

the hotel had what i wanted- a bar for drinks, car parking

everything is excellent during my stay . good location, friendly staff as well wifi excellent.

argeable), friendly staff and cleanliness

excellent location with very fast wifi connection

good value for money, allowed early check in

we requested an early check in but we’re told that this was probably

visited with kids, who loved the pool. great hotel.

the bar is convenient to get to and stylish along with the spa that was great to relax at in the evenings

furnished, the beds were incredibly comfortable, the breakfast was excellent, the spa and gym area were great

the hotel is exceptional and we had free use of the spa for the weekend

excellent facilities too - we used the pool while there which was fantastic and had a meal in the restaurant which was lovely

check out was at 12 so didn't have to rush perfect location for concert at nec comfy bed nice bar area serving food till late room decor really nice and everywhere was very clean friendly,

can be an issue, small gym area

room was really good with the separate area for the kids

i enjoyed the relaxed atmosphere and the general ambience of the check in and bar area.

buffet breakfast, cozy and comfortable place, clean and in order, near the station, they offer us early check in, the restobar downstairs nice place to hang out too