poor wifi in bedroom and virtually no vodaphone signal so wouldn't stay there again for those

breakfast was fabulous and the bar staff especially katie was amazing

parking is excellent and the value for money for a sunday night was excellent

parking could be tricky when busy

big clean rooms. great location for golf courses

customer dictating that the heating was turned off, staff handled him perfectly could open a bar tab but not a

bar area is very relaxing for a chill out the staff were beyond exceptional

and my partner was lucky enough to have an early check in (two hours before check in time) free of charge

the bar and restaurant was decorated to a high standard

and welcoming, fire in the bar area, the staff were all very attentive

& bar were only open until half 8, we were looking forward to a few cocktails after our meal

for food i popped across to the bar and enjoyed some of their cakes and in evening had pizza which was cooked in pizza oven so nice

room was very clean and well presented. bar served good pizza, but limited beer.

the rooms are modern and well proportioned providing everything you require, the cafe bar and the à la carte restaurant were outstanding and the service was flawless

amenities with in the grounds of the hotel, this consisted of a farm shop cafe by day and eating bar area by night

didn't use the restaurant or bar but there was a nice garden overlooking fields

polite staff, good food ( bar meals and breakfast)

stayed as going for a wedding near by, got an early check in and while i got changed, reception called a cab which was there waiting when i was

clean laundry - both bedding and towels

safe, good field views, easy parking and clean reception staff could accommodate my needs for a late check out due to a massive migraine

it did not have any kitchen utensils

is likely on me but i found the listing misleading as some pictures of pods showed it having a kitchenette and i should've checked i had that right, but on booking

location for our needs was excellent and parking was provided

i had a vit of work to do and the site's free wifi was much appreciated

a sofa and big flat screen tv in the lounge/kitchen and a another flat screen tv in the bedroom

to coventry is good even though the hotel is situated on the a45 the road noise in minimul free ev

venue was located on a golf course which gave great view from the hotel window

swimming pool great (a booking system is in place but all was fine), shame no sauna or steam room but this

of the reasons we picked this hotel was because of their ev charger, however the only one we could use was hogged by a fully charged car that wasn’t even

were great the young bar staff were very welcoming a very good establishment i like staying in best western they

i heard kids gate crashing the premises.

hotel looks a bit tired and wifi only available on ground floor

location , bar , food

free parking is always bonus

said no room service and signs displayed dinner from 5

stopped before nice bar and food ud83dude0b

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

food aimed at children had to have adult meals needed smaller portions aim at kids

i asked for a bottle opener and the bar staff opened it for me and offered me a glass

were kids running up and down the corridors from 5am and banging around so sleep was interrupted

was excellent, atmosphere was comfortable, the spa was very good and always available, and the sent in the corridors was something people usually

the breakfast was excellent with a good choice to suit everyone the staff were excellent

treats and an activity bag for the kids

excellent location clean plenty parking beautiful surroundings

hotel was in a beautiful setting over looking the golf club

refurbished room was great, bar was nice as was the food offering.

was lovely, bar staff were great

friendly, the room was clean and comfortable, was offered a free upgrade as my room was above the bar with england

the breakfast was delicious as was the evening meal in the bar the evening before

all good, entertainment saturday afternoon, bar staff were very friendly and good at their jobs

gym and pool facilities very clean

manageress went out of her way to see i had wifi without charge as it was not up to speed as it should of been in the lobby area

large room, clean and spacious. i love the spa area with good gymn and warm pool.

bar staff are warm and friendly, and its maybe one of the best hotel bars i have been in maybe ever

the fact that room was so spacious and very quiet

breakfast was filling

spa was lovely however regulars moaning at the kids for having a swim which was

small negative is the ev charger is pricey.

swimming pool, sauna, jacuzzi & gym included in price.

clean bedrooms and bathroom, excellent facilities, good free parking and the food was good

a typical british dinner and, of course, had the best of the drinks, as the hotel have an amazing bar supply

plenty of parking

really good cocktails at the bar & lovely coffee shop at the hotel

of all, though, was the warm, friendly service from all the people i met, from reception to the bar to breakfast

and bar closed at 8pm and was still closed at 7:30am so i had to call main gate guard to let me in and

wifi not very powerful. not able to download anything.

breakfast was good quality. evening staff in the bar were very friendly and helpful.

wifi struggled a bit on a zoom call, but fine for everyday mobile phone use

parking was a bit tight so parking a van needed a bit of skill

wifi was a bit patchy, and the shower had very poor water pressure which made hair washing more

facility and it was very economical as we had to take a stop as going down south, plenty of ev chargers in front of property would highly

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice it

location, ease of parking, ev charging

choice seating outdoors plenty parking comft only thing could do with is a lil park outdoors for kids really cause so much outdoor seating not really a playground for kiddies i had 2 boys wiv me

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having towel exchange seems stupid if you can't dry your towel oil filled radiator

breakfast was delicious.

great cooked breakfast

comfortable room,excellent breakfast and really wonderful staff

a little noisy in the bedroom above the bar but too be expected really

very friendly, helpful staff. delicious breakfast.

was in room 114, my neighbours in 112 were very noisy with the tv on loud til midnight and kids loudly shrieking at once another so the sound proofing between rooms not that great

clean hotel with a lovely breakfast

breakfast was really great-all lovely and fresh

the meals served are delicious and room service arrives very quickly

it was so close to everything i will definitely book again and will bring my kids to stay also.

very clean and staff really attentive. breakfast was good with plenty of choices

fitness suite was a joke, broke, faulty, outdated, meagre.

tv in the bedroom was amazing, and the bar and food was really good

realised they wavered the parking charge & extended the parking stay as we had requested a late check out

fabulous reception/bar and breakfast area

swimming pool and changing facilities were clean and lovely

the gym facilities and swimming probably the best

it was only a 5 minute walk from the venue and served food and drink at the lobby bar 24/7 which was great for after

fantastic gesture and the kids all appreciated this in making our parents' stay extra special

breakfast was fantastic

a big hotel and the swimming area is not good enough , we didn't even get in to see the swimming pool

the mall was ok, nothing spectacular. accessing the wifi was unnecessarily intrusive and fiddly.

wi-fi - the hotel doesn t actually have its own wifi as it uses the resorts-world centre wifi, which i found shocking

we used the spa and pool which was amazing and we ate in the sky bar which was fantastic we had a great time

for one night so didn t experience everything but what we did experience (the spa area & the casino), brilliant (+) the casino was great, not too big or overwhelming (-) nothing fancy or spectacular, paying for location and the fact it has a casino (+) fabulous hotel loved casino too food and drink in sky bar had to wait as was busy (+)the complex and casino (+) had everything we could have wanted, resturaunts, shops, arcade, casino, spa, and all set in a lovely (+)location, bar, casino, casino bar, food, staff, room (+) lots of shops, a cinema, arcade, casino, bars, restaurants, spas, gyms, it has it all, definitely need to come back and experience (+) the spa and casino were good fun and the room was excellent (+)great as we just wanted a relaxing overnight stay, to do a little shopping, eat out and use the casino (-)everything was fantastic, only the bar service in the casino let things down

lovely swimming pool and steam

decent and clean hotel with amenities such as bar, pool, gym and sauna.

the spa facilities were excellent and the staff were very helpful

location to the nec was very convenient and the room service breakfast was the best i have ever had

location for our purpose of playing golf was perfect

5 degrees so we ended up waking our kids and moving

cool bar and restaurant area with super friendly staff

can be an issue, small gym area

clean and comfy! breakfast was lovely. late check out

great location, great staff, very clean, allowed early check in as the room was ready

also got late check out at request for no extra cost which was lovely and a hot breakfast was also included

late bar so able to have a drink when we got

the room was really clean and breakfast was great

after midnight with sleepy kids and the two wonderful ladies working the reception made everything so easy

late check out breakfast

the location the stables the breakfast

location, breakfast, comfortable room

we enquired about an early check in due to the timings and that was arranged without any extra charge or hassle

the host kindly made us breakfast early and it was delicious

very friendly, good clean rooms, fantastic breakfast, kids loved the horses

ease of everything. love the fact the gym is included. free tea / coffee facilities.

location perfect, very clean, car park, gym, all good

the use of the stunning, university sports hub with massive gym, great sized pool, squash courts and climbing walls to mention a few was outstanding

the welcome, the food, the hot water / drinks free wifi extras available room service

lovely ambient bar and friendly

gorgeous as was the breakfast perfect location for stoneleigh park only 7 mins away access to gym and pool etc great touch, does get mega busy

room service options were limited and a bit expensive for what you were getting.

nice bed, shower, warm room, tea/coffee making, biscuits, free ample parking, great wifi, big working desk, comfy lounge with free coffee, access to athletics sports

clean. good layout. lots of parking

plenty of choice at breakfast and the new gym is incredible

was right next to the gym

original room we had was pokey with dreadful sofa bed for the kids

breakfast was very basic but adequate, but the staff and the cleanliness was excellent.

had to go downstairs to get water as non in the room and my kids got very thirsty since room was very hot even with the small fan on, when requested for water

bar area really nice even with works ongoing was no interruption at all should be very pleased with

room and breakfast staff friendly

reasonably close from the station, very good breakfast, dinner at the restaurant in the

free wifi and reduced rate parking was a bonus

food was really good and the room service was exceptionally quick

the wifi in the room is

to rooms as she could not give us keys ( didn't understand why) and we were on separate floors to kids even though this was specifically asked for

it is right near the airport, the room was clean and comfortable, gym facilities were good

wifi is good

it was clean, food at breakfast & dinner was excellent & staff brilliant

we very much enjoyed our room service, food was good and the view was brilliant

would prefer of course if breakfast was included but still i would go there again, even without the breakfast

everything was perfect. fantastic breakfast. staff polite, helpful, and friendly

wifi connection was fast and accessible everywhere

an early check in request which wasn't acknowledged so was charged 20 for checking in early on

to give early check in

gym room is ridiculously small and badly equipped for an hotel of this standard

the breakfast area

gym - dark and unloved

no room service, but nowadays it's understandable

we didn't need to use the restaurant or room service

enjoyed the menu and bar facilities

close to the airport, 24 hour bar with food.

breakfast was excellent and the kids ate for free

very noisy when having dinner, as kids on a bar football machine too close to diners

late check out for £ 10

the room was very comfortable and clean and you have the added bonus of an onsite bar ud83dude0a breakfast was lovely and the staff friendly and helpful

delicious freshly made full english for breakfast

didn’t bother me but some rooms over bar were noisy

great location. lovely breakfast. will consider staying again

ordered a taxi booked, very helpful & when we were returning from seeing take that gerald our bar man waited so we could get a glass of

check-in, great room, great location, great bar and great breakfast

i ordered room service which was quick and delicious

wifi worked great with no interruptions, amenities are very close to the hotel

24/7 room service

the rooms were very clean, the bar was lovely and the breakfast was really good value for money we ate late on our arrival but the

very expensive bar !!!!!

excellent location with very fast wifi connection

have stayed at the hotel previously as it is close to the nec, has plenty of parking and free wifi and a good selection at breakfast

no room service and noisy and cold

the bar was small but i got what i wanted

ideally located as next to the grisvenor casino

breakfast was not great, felt very canteen like and other guests were not what we expected, kids running round bare foot in the breakfast room and people in their pyjamas

was with couple of friends on a night out to relax away from home and kids

room service breakfast

parking not clearly signposted, easy to end up in expensive casino car park

staff were polite and made us very welcome and when i asked about late check out, reception staff explained to me that if i was a hgi member it was no charge (i did

didn't try the gym but it looks quite adequate

the call i received the night before i turned up, to the greeting and early check in and chat with the staff and all the way through the experience it was exceptional,

great bar and cog restaurant

bar does not sell any snacks, came back to the hotel after an evening out and didn’t have even a

the bar was shut quite early

angela on reception is always friendly and helpful and nicole in the bar is always smiling, friendly and chatty

wifi was very slow and room service was only once every 3 days

no free wifi to use for long hours

tv is small, no free wifi

carpets, stains, window seal broken, room cold, room service staff not helpful

how close hotel been to kids attractions

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the staff and the view laundry was clean

room had lots of mould on walls

a comfortable bed bathroom maybe needed a little tlc but was adequate, good atmosphere in the bar and excellent food, ideal parking

bit noisy at night as the bar and beer garden stay open until 1am

they also acomadated our need for an early check in so that we could attend a wedding at shustoke barn

wifi in our room kept dropping out - we tried to stream a film

great location for golf trip to forest of arden

the bar shuts early

very noisy no kitchen so no food available

food available, no kitchen, details shown didn't mention the £68

one for an event down the road, and got to know the locals on the second day and drank in the bar etc

everything. the bar facilities were good clientele friendly. atmosphere good.

easy parking and key code to access main door and room which made it super easy

easy free parking and close pubs/restaurants near by

host, lovely warm and comfortable rooms, and a tasty breakfast each morning

i arrived late and no bar or lounge facility for a quick pint

clean rooms. host was very accommodating. good breakfast. small quite hotel close to nec .

the little bar was a great place to relax after a long day and the freshly cooked breakfast was yummy

the bar and lounge were also a plus, the breakfast was delicious, and attention to detail was noticed

the environment and strong wifi

5* breakfast facilities , food & bar were perfect ordered pizza arrived

room as the hotel been refurbished ,loved pod bathroom ,breakfast had everything you wanted

no room service

welcome and fast at getting us checked in we had no problems went and had a couple beers at the bar and both members of staff where able to help when serving and very polite and easy sorting

i asked for a late check out, and was then moved to the adjacent building

comfy bed. heating just right. quiet. late check out. good location.

loved your english breakfast

the breakfast was fantastic. i love the room, especially the toilet/bathroom.

food from room service delicious

and bar areas pleasent room was lovely use of gym perfect for a morning session breakfast was one of the best we have had for a long time overall

fantastic breakfast, beautiful ambience, friendly staff, playground for my kids, fridge for preserving food

room service was

hotel staff were all friendly/professional, room was clean/comfortable, breakfast

however, when i woke i couldn't go swimming as there were children's swimming lessons in the pool

breakfast was excellent, but would have been better with tea/coffee available to help yourself

friendly staff, free use of pool and great food in the restaurant.

good parking next to the hotel

rooms look recently renovated very clean staff very obliging early check in was no problem

visible sign on the far wall of the lower car park to inform first time guests there is ample parking in the upper car park

had a lovely vibe and extremely clean breakfast spot on

ample parking very close to entrance

fabulous, spacious room and bathroom. good food, friendly staff. breakfast was lovely.

it had a bar for convenience which allowed us to just go downstairs and relax after our flight

great room, breakfast was delicious, staff very freindly, plently of parking

wifi good and staff very pleasant and helpful

ich is staying at the hotel was free) good links to the motorways and

excellent breakfast, friendly staff, easy to find, clean rooms

no charge for an iron and ironing board. a comfortable stay and late check out is a bonus.

clean rooms, great breakfast, amazing hospitality from staff.

breakfast v good - all fresh and well presented

location from ricoh arena is within 20 mins good paid option for late check out which we took advantage of

lovely cute & clean rooms, great bar & restaurant area

the bar service was very slow and understaffed.

the bar was opened and they have a small courtyard at the back and one at the front

staff in the restaurant and bar were fabulous

arranged early check in at our request

breakfast was also exceptional

breakfast was excellent; nice to have quality refreshments in the room, like clipper tea and

really good bar with nice atmosphere

breakfast really nice too

had a few sherbets in the bar and was greeted by very amiable and friendly owner and bar staff

were so friendly and welcoming, we had emailed to request early check in as attending family wedding and although they couldn't guarantee, our rooms were

we slept well, the room was quiet and clean and we had good views as well as secure parking and plenty of room for our toddler to play safely

was disappointed knowing i had to sign up to use the free wifi, an option i didnt take as you wanted information which was going to be used by third parties,

in bar area and resturant let it down a bit could do with more staff on to cover the amount of people

the exceptional bar staff

bar area nice to relax in

not enough large towels for us as had two kids with us

gym was handy

warm comfortable room, good value. also good variety of choices available at breakfast.

the bar area is in the corridor leading from reception to rooms so does not feel very relaxed and could

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

very clean room and bathroom, breakfast was excellent and of a good quality and choice, relaxing bar and restaurant area our third visit and never disappointed

not much selection at the bar for beers and ciders

breakfast was lovely, rooms was great only thing i wish they had was a pool for kids to enjoy

got his name but the man who worked behind the bar who was on nights, on my stay was absolutely brilliant at his job

breakfast was very good with plenty of choice.

breakfast was nice and the swimming & spa was great water was lovely temperature

we notified an early arrival and to have early check in , we had to wait from 11am to 2

breakfast and value for money as the breakfast came with the price

good facilities . all night bar !!

very welcoming staff in all departments. availability of late check out. attention to detail.

the location was excellent. i loved the garden and terrace area. breakfast was great

the time of booking, check in and the the late check out, the hotel accommodated all our requests

gym and pool facility can be more modern

food was excellent and reasonable, the staff were great, the spa was also excellent,the pool heated just

no smart tv in the family room, which when staying with kids would have been helpful

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

the bar prices were high!

no smart tv in the family room, which when staying with kids would have been helpful

good shower, easy to work tv, excellent breakfast, superior, friendly service, good on-site car parking, convenient location

nice stay finished off with a great breakfast served by lovely staff,comfy bed in a nice room

the food in the restaurant was exceptional and the included breakfast a delight

super friendly staff and outstanding breakfast

no extra charge for room service from bar

spacious rooms, luxurious feel. lovely bathrooms. exceptionally good breakfast.

staff were brilliant, just a pity parents let there kids run a muck, so wrong an disrespectful

good bar

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to visit are accessible via car mostly for pets(unsure if allowed ) but bottom

and comfy bed good off-road parking and bar very good amenities nearby

there's no food only breakfast,but nice bar & macdonald's next door

for those looking - yes this hotel does have a 'gym' of sorts, but it consists of 2 treadmills, a bike, and some free-weights and a bench

the food i ordered via room service was also delicious

i needed the hotel room was perfect had all the things me and the children needed on our trip and room service on the second day was much needed and nice to come back too would definitely stay here

hardly anyone on reception. room service charge gone up to 5 that is way too much.

was excellent and a special shout to to josh the bar manager

greeted with cookies and the politeness of all staff - the pool was lovely and complimentary

spa facilities

spa ,christmas trees

late check out and breakfast above standard

i had access to the other facilities like the pool

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

super comfortable room - excellent breakfast room service

lovely hotel & very nice breakfast.

we decided to treat ourselves to room service and the food and choice was absolute perfection

the 5 room service charge was wavered however

easy parking, nice breakfast, friendly staff

comfortable bed and room. lovely spa area and treatments.

kids swimming time restricted lighting in the room was pretty

spa , room , breakfast

pool is brilliant for the kids, beds are comfortable and rooms lovely & clean

and our room key card was not working i waited for 20 minutes to come guy for set up for key card kids was waiting outside of the

could do with a pool and a bigger gym.

hotel itself was clean and tidy, bar area is nice

did not have time to use the gym.......next time i will.

offered a late check out as we were attending a funeral

great bar and food

are fantastic 3, the rooms are clean, tidy and well maintained 4, food in the restaurant and bar is outstanding 5, value for money brilliant

we asked for an early check in as we’d had a long drive and had to go to a funeral

have been nice to be able to take our little dog in the restaurant, the bar wasn’t very comfortable to have meals

evenings spent in bar with good food wine and plenty of chat with other guests and staff

rooms are clean and spacious, and the small gym is perfect for a quick workout to stay in shape even while travelling

went to the bar a beautiful not over priced glass of wine

good english breakfast. spacious rooms.

were part of your company and make money from instead of someone else benefiting from a great is bar for all your guest, as i understand it you get a lot of business during weekdays… yet people

there was a gym and breakfast included in the price

dirty walls electric wires every wear 1 plug with a burn by fuse i could go on no reception no bar no restaurant no breakfast i have lots of pictures to prove

decent location and energy, bar and restaurant downstairs

the bar & is

bar downstairs with a restaurant with great and

cheap, location, early check in, clean bedding & room

were amazing , in particular the irish lady at breakfast

breakfast extremely good staff very friendly .

pub food in the evening was good, didn't have breakfast but the menu looked good

were very efficient and friendly, the breakfast each morning was lovely and evening meal in the bar was very reasonable and portions was good

, parking and the breakfast is excellent value

big fluffy towels and the great staff. plenty of parking with easy access.

ordering room service but prices seemed a bit steep for just a cheese burger plus a room service charge

after conflicting answers about whether we could have room service we did get something to eat

not enough pillows and high charges for room service

reception and bar staff

and helpful staff, clean and spacious room, bar and restaurant downstairs (which we heard no noise from)

very welcoming and couldn't do enough for you, the lad behind the bar had been there all day and really looked after us

the bar & restaurant was lovely and the food was amazing

door wasn’t too busy and although they warned me it might get noisy because of events in the bar area i couldn’t hear a thing

the bar area was pleasant and relaxing

quiet location, easy to get to. friendly hosts, good breakfast and comfortable room.

room was a sufficient size breakfast was really good and a large selection

off-road parking is a bonus, too

bed, the hot shower, the iron, the breakfast, cosy home, the very friendly superhost, and the dog

it's a very neat lodge, in a very quiet neighborhood with enough parking space

parking great and disability friendly

great location for visiting warwick castle with the kids

very friendly staff spa staff very attentive lovely pool games room for kids

staff, hotel room was very spacious and comfortable with a lovely bathroom, great hotel gym and pool area and the breakfast was superb

very friendly staff spa staff very attentive lovely pool games room for kids

the entrance hall, reception area, dining room, day room and bar were beautiful as was my room

not an issue or a dislike, but the kids found the beds a bit too firm.

breakfast was very nice, it was like kids portions, although to be fair, the hotel has just come out of lockdown

lovely room, easy place to find and good parking

free and ample parking

reception and bar area was nice and relaxed

the bar could have a better range of drinks, there were no non-alcoholic options for example

the dining room and bar were open until late (although i didn’t need to use it)

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

no beers, ales, or ciders on tap even though the bar has taps visible

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

it was nice to have the bar available for breakfast and dinner

i like the bar bar staff and locals very friendly.

bar was clean & friendly, staff were very

easy parking, clean rooms, friendly staff, nice bar & nearby eateries.

like pictures, no kitchen , wanted £50 cash deposit for damages that was refunded at end of my stay however room was

music from the club which would have been ok on our own as we would have been in the bar but we had our 3 year old granddaughter with us and wasn’t told about

the kitchen area was awful and dirty and the dust and stains on the beds were not acceptable at all

this as a base for the british masters golf at the belfry nearby

it has great facilities as there is a bar only a few steps away from your room

the room service food not too tasty, my salad not very appetising, though chips were lovely!

the staff were on hand and easy to communicate with and parking is available on site

2 mugs - my kids like a cup of tea too

great staff lily in the bar was lovely and the gentleman on reception too

hotel in a lovely location with a golf club only over the road

however i didn't like the bar area was a bit working man's club and didn't suit the test of the hotel

location, cleanliness, staff, food, swimming pool and bar all excellent.

pool and spa fab and loved the jacuzzi

nice it was clean and there was a lovely atmosphere, i checked in later and managed to sit in the bar area for a while with mum and had some food and hot chocolate, beds were comfy and room was

people were friendly and the gym and swimming pool were fab

very friendly nice and clean and the food was really good plus the kids loved it.

loved the decor in the communal area and sofas in the bar area

he said “ well clean that up and i’ll get you a special drink from the bar to take to your room”

was not great in taste and prices were extortionate with no separate kids menu available we were left disappointed

delicious breakfast in a lovely dining room

food is great, bar staff friendly and when we stay again, we will try to remember to get a twin room to hopefully

as we needed early check in, the staff did everything they could to ensure this happened to which we were very

clean bar & chalets rooms

i enjoyed having a pint in the bar although i arrived too late for food

we had a lovely evening talking to locals in the bar where we learnt about the history of the area and was given travel tips