we didn t realize when we booked that the pool was closed, wish we could have used it.

the kitchen staff made fun of her for it and the only option she could have was toast, which was

everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious breakfast with many options

breakfast and room size

was dishes available to use with a full size fridge and a kitchen

gym could use more up to date equipment

variety of quality specialty cable networks, free laundry services, pristine sweet smelling indoor and outdoor living areas

the convenience of the location it was close to alot of amenities. spacious rooms,pool and gym.

heated indoor pool, i will definitely be staying here again

one of the waiter was not friendly for kids

no kitchen utilities and there's no place to hinder clothes

stay was so accommodating and that really helps me out with 3 kids, a baby and being disabled

kids loved the pool, and the breakfast was great.

i like that there were attendants at the pool and taking samples i like the hot breakfast in the morning i like my clean and spacious

thing i did not like was some of the other guests not watching their kids in the pool, but that is no reflection of the hotel its people lack of common

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

rate for cleanliness, had 1st floor, no need for elevator or stairs, breakfast choices good, excellent

but the room smells terrible the sheets were very dirty i know it wasn’t wash it smells bad my kids didn’t sleep with the smell it was so bad bathroom sink was not working etc but we got there

super clean and very comfortable. breakfast was great

pool

the pool was way too cold for myself and my 2.5 yr old.

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

pool very small

the place was nice and neat! the pool was wonderful and we really enjoyed it!

and the breakfast was remarkably good

location and hot breakfast

breakfast and perfect swimming pool with a hot tub,we enjoyed

it all t was a exceptional stay and the children loved your pool

great facilities nice and clean, breakfast was excellent

i spoke to the kids and told them to stop

stayed while our kids were playing sports. great value for the money.

loved the restaurant and room service!

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

room service was available for dinner

breakfast met our needs and easy to find

really good breakfast too

the place had everything including breakfast and a pool

breakfast was generous and delicious

had laundry coin operated

grab and go breakfast was disappointing

the take away breakfast was basic ( apple, juice box, granola bar , yogurt)

pet fee

parking lot is in need of line painting and a clean up.

parking was not enough for number of rooms and limited to one side of facility

food at bar mason was quite good

and bar were great

tell if it was a cafeteria (ie self serve, stand at the counter & order) style cafe or a bar or a sit-down restaurant

was expecting the gym to have better equipment

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

the entrance and extra parking for visitors was a bit confusing

at least there was lots of free parking across the street in the parking garage

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

the laundry room was clean and functioned very well

limited parking spaces

check in was was easy peasy even wit the full st patty's day bar

fact that their were utensils, cups , plates , stove (full kitchen) beautiful decor , comfy and clean

lady glaze doughnuts, tommy cheese shop, and 1881 steakhouse & burger bar were fantastic

full kitchen

though unorthodox comparable to large hotels is friendly and familiarizes you with the western bar and lounge

the kitchen had everything we needed for a small meal

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

i have used the laundry rooms before and never had an issue, however this room was disappointing

love the seperate bedroom, the closet, the kitchen area a laundry to catch up on some clean clothes mid trip

well supplied kitchen with oven

the swimming pool was closed due to covid

no pool open

my son enjoyed the pool, it was clean and fresh towels were provided

and the front desk manager informed me of everything i might be interested in; supper, breakfast, pool, fitness centre

i liked the shower the pool was the perfect temperature.

had to take towels out of gym hotel ran out of forks in the morning and did not have more until the next

friendly staff, prompt service, upgraded room and great breakfast.

kids i presume knocked on our door 3 x and ran away but we didn t answer so they stopped

was screaming kids in the middle of night

parking was full

breakfast was great and the staff was very friendly.

eggs were drenched in butter. otherwise breakfast was okay.

kitchen area is disorganized eg

gym had access to outdoor patio

nice staff ! was nice had gym laundry and breakfast!

it also states in description there is a hot tub at the location when my kids asked the manager he said

pillows & wifi

the stairs to the 2nd floor have an odd 3-inch step at the bottom to the parking lot that could be a fall

the only thing that i would improve is the breakfast that had very limited choices

the wifi works great

if my children had been with me they would of loved the pool

the fact that you had some gluten-free items on your breakfast buffet

the eggs and sausage were really cold. the only thing i was disappointed in was the breakfast.

could have been better if breakfast menu add more variety

breakfast ok, would have liked more hot choices

reported to be change the light ball , the mentenace took them 2days to showed up pluse got small gym, no swimming pool

fridge. access to laundry if needed.

the gym was bigger and had more weights

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

were very comfortable; breakfast was very good with lots of options; manager and staff were very attentive; all amenities

i ordered room service 3x but had to pick up from reception

happy with our stay at sunbridge hotel kitchener, very spacious, clean room with comfy bed, heated tiles in bathroom, well illuminated

comfy bed, heated tiles in bathroom, well illuminated room, the staff were very kind and helpful, room service was excellent, will definitely book again and again

the location is very convenient and plenty of free parking.

the pool was amazing, the bed was so comfortable and the room was beautiful

cost 12$ per night to park outside in kitchener,

pool fitness centre hotel room king bed breakfast was great

room service but availability depends on staffing, and menu is limited

pool seemed a little green and smelly.

we had a night out away from the kids

the pool was located in the doubletree next door (which we found out by asking around as the staff did

great room, pleasant staff, nice breakfast.

the breakfast wasn’t good

kitchen was amazing

everything is great but breakfast is awful. not too many choices!

breakfast should include a cup of tea or coffee with it

our only complaint was we could hear someone doing their laundry quite late at night.

the breakfast area was jammed with people in the morning and not a great selection.

fitness room could have been larger with a bit more equipment

the room is spacious, and they provide a good breakfast as well as a fitness center

arcades and golf and table tennis and bowling should be free and should be scheduled for each room that booked

helpful saff. good room service.

breakfast and coffee was delicious

amazing location, great breakfast, and gym.

could have some music in the gym

the bar was excellent and had a good choice of beers.

superb breakfast

u will have to re-accept terms on the splash screen multiple times over your stay)

no gym

food can be a bit limiting, breakfast ends at 10 and no room service in the am

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

clean , modern, kitchen was great.to have as well as laundry .

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

he was able to get me an early check in and assisted me with the check in process

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

bit fancy for kids and offered a

bigger kitchen area with bigger fridge breakfast should be included

all hotels in kitchener-waterloo are slightly over-priced due to market conditions

there are kids running around when it's weekend days and nights.

they have a few pool toys (noodles, balls) for the kids to play with (+)the pool had toys for the kids (-) my three kids were disappointed not to have a morning swim (+) bit fancy for kids and offered a (+) pool was perfect for kids (-)many kids running around (-) (possibly paper towels from some kids that had been in there earlier) it looked like there could be a bit of re-tiling work that (-) kids were screaming and yelling making the stay not relaxing at (-)there are kids running around when it's weekend days and nights. (-)kids screaming and playing hockey outside of our room and running up and down the hallway

for a shower on check out reception did not inquire of our stay nor speak at all on leaving breakfast was poor and in location where cold wind entered the area every time someone came through

for breakfast shortly after 9 am

breakfast was amazing and the room was very nice! definitely would stay there again!

for the price, breakfast is good

breakfast was good and there was a variety from day to day.

the pool and the gym are great.

really but if i have to pick one thing towels in gym and pool area were not replenished without asking

pool water was a little cold

are a family of six and the staff made sure the kids always had what they needed and even made sure they got time in the pool when we didn’t have

clean, big room, good bfast , we got early check in

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

i will always remember her kindness and willingness the staff excellent no free breakfast

breakfast - i had an avocado toast which was nice but a too expensive for two pieces of toast with

bar open, breakfast was not buffet

breakfast and the room

people in a nearby room kept us awake at night and kids in a couple rooms near us woke us up early

there is a soap bar in the sink should someone prefer that

the breakfast was good.

large room with a nice kitchen.

location room area and layout gymnasium

free laundry on site was wonderful

room and property, comfortable bed, friendly staff, great gym, adequate hot/cold breakfast, great location, overall enjoyable stay

can just unpack when i get home without having to do laundry

there was a young hockey team that was very loud and hogging the pool

pool and gym were very busy.

rooms were very clean, location was great. breakfast nice. staff very professional and helpful.

location, helpful staff, good breakfast, big room, many pillows, laundry, great restaurant next door, huge farm market nearby, free

extremely nice staff. heated pool. large room. great hot breakfast! great location!

i needed small garbage bags for kids diapers

management needs to look into staff's communication with guests about late check out fee

the gym and pool may have been good but i did not have the opportunity to use them

there was just a mexican grill bar who suggested having their veggie wrap which can be made vegan but unsure if there would be any

too bad but the pool could be a little hotter, it was too cold for us

it as a ev charging station for free

my room was with kitchen, nice coffee machine, micro-oven, refrigerator with freezer so i can get frozen foods

the breakfast was very good and had the most selection i have seen at a hotel breakfast

pool out of order; construction.

breakfast could have started earlier.

construction in the lobby and pool/spa

new building. everything modern. kitchen and walk in shower.

coin laundry was broken

swimming pool and gym are excellent

laundry was cheap

convenient stay for a family with 3 kids coming from outside the city for a week

lots of good selections for breakfast

*free parking

breakfast was ok

parking lot is tight, but still convenient.

parking - a row of parking spots is being used as a patio

i was accomadated with early check in, the staff were very accomadating. rooms were clean,

many thanks for the early check in, it made all the difference to my stay

has everything that is essential without paying for amenities that i don't use: pool, gym, bar, or business centre

in room with king bed and spa tub

amenities are limited. no breakfast, pool, and limited cable.

great service and housekeeping. pool and spa included, even sauna. excellent internet. quiet.

kids loved the pool, staff were excellent

gym and pool area were very clean

clean and had a great pool, hot tub and sauna

loved the pool

kids screaming around the reception downstairs while checking in

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with only one washer and one dryer you had to pay to use $3 but they worked well

easy free parking and staff was friendly. room was clean and comfortable to sleep in.

location, parking, value, comfort.

nowhere to walk to for a decent bar or restaurant

aside from the room itself, both the pool and breakfast were really good

if i had to make a “complaint” about this particular hotel was the size of the pool

ening august 2023); large room and large bathroom; room and bathroom were clean; indoor pool, gym and parking garage are available

also, the one serving the breakfast doesn't smile

limited breakfast options same almost everyday . though hygienic.

there were people with kids on our flirt and they were very noisy

the pool and breakfast was great.

bed very comfortable, sleeping arrangements ideal for a family, layout of the room with the kitchen and living room in the middle to enable privacy if

stayed with our 3 kids and they enjoyed so much

loved the spa bath.

room clealiness and room service quality

included with wifi and cable absoutley stunning room extremely clean and comfortable staff friendly and

cold pool

the staff that we ve talk to is helpful and nice since we are inquiring what are early check in option since we are arriving early morning from the airport

beautiful big rooms. clean. kitchen was nice. breakfast was buffet and delicious.

enjoy having a gym onsite

breakfast could have been fresher. pancakes were dry and sausages were over cooked.

bed and sheets were very confortable. fitness gym was well equipped.

clean,quiet great gym

:) having a bar overlooking the street for appetizers and drinks and a starbucks downstairs was great

guy behind the front desk was lenient when it came to us getting a late check out

good wifi

the only issue was the quality of the breakfast other than that was a great experience thank

breakfast

breakfast was great

breakfast was pretty good but scrambled eggs were tiring after a few days

my daughter went to gym and passcard did not work upon her return

no frills, but 24-hr gym is a definite plus

renovation the bar & food was unavailable

breakfast bar was over priced

was tasty, beds were super comfy, staff were accompanied with a late check out due to my wedding day

breakfast was included in the price the egg muffin were frozen the staff at the kitchen was excellent for helping us but after they microwave the eggs muffins, it was still have

room was very roomy and bathroom the bed excellent and loves the complete kitchenette very

nice small kitchen is built in the rooms

pool, workout room, bedroom, shower, towels, friendly staff, parking lot, pretty much everything

staff, location, full kitchen.

breakfast was excellent

could be a better variety of fruit and breakfast just one word

breakfast was plentiful and lots of choice

breakfast was not great

great location, extremely helpful and welcoming staff, generous breakfast included and very clean and comfortable room

room service from denny s went from poor to non-existent. very disappointed.

day stay, so very annoying that we had to request replenishing of tiny shampoo tubes, tiny bar soap, towels, coffee packets, etc etc etc on a daily basis

pool gym lobby rooms

amazing king size bed and full kitchen for the price.

the pool and hot spa where great the lobby was nice hallways were well lit not much more to like

room and bathroom were clean and the breakfast was great

checkout facilities were top notch all kitchen equipment was top notch other facilities such as gym and pool were top notch as a marriott usually is location was in a business park and ok not far

the room was spacious and very comfortable, and having a full kitchen was a big plus

excellent; very spacious and comfortable with a large tv, a good couch and foot stool and a full kitchen

really an option by car, kitchen missing cutting board and kettle

breakfast is made to order, would prefer a buffer but still not bad swimming pool and gym

great location, cleanliness and super friendly staff. breakfast was plentiful and great choices

clean rooms, spotless , staff very helping , very good room service, easy check inn , will come again for

there was no bar fridge in room 622 and there was no in room safe but for one night it wasn't such an issue

updated, clean modern rooms indoor pool, gym, tuck shop for incidentals

pool gym being refurbished and to walk to holiday inn not ideal phone in room didn't work/dial out

do and some don’t” i originally booked a room with two beds because there was four of us (two kids 4 and 2 plus my husband and i) because the room i booked was not what we got, we had to accept

the toilet height was great for kids and the shower having normal product size shampoo, conditioner and lotion attached to the wall

clean, and good breakfast.

location was good, breakfast was good, pool was good

no room service

gym was relatively small and treadmill a bit outdated.

wifi worked on and off

decor and the cleanliness of the room, clean gym. excellent restaurant

clean staff very helpful bar staff wento out of their way to make me mixed drink but did not have ingredients

duvet was a bit on the thinner side for this time of year and the pool could be a bit warmer

the pool and gym were nice as well

we asked for a late check out and that wasn’t a problem at all

there is a decent-sized pool for relaxation, exercise or play and a well-equipped fitness room

helpful staff,laundry room clean,pool open,good location for me.

pool was open. close parking for us as my husband has a disability.

was convenient, comfortable, courteous, and the breakfast buffet was great

breakfast was not free or included

great staff and great breakfast

the room service staff was excellent

as i walked down the hall i noticed a tray with what looks like someone's room service garbage at the end of the hall on the floor right outside the door to my room

multiple things were broken in the room. room very small. very small gym and pool area.

the front desk also accommodated our early check in which was very much appreciated

i also liked that there was lots of parking available and also that it is near the qew highway so fast to get here

we didn t use the kitchen

breakfast, clean room and comfortable bed

the gym could be a little better equipped

parking is excellent and plentiful

there are continental breakfasts, a gym, the room is a little old, but clean

location wasnt the best and no room service

the hot breakfast was nice too

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they have an

early check in.

the breakfast was amazing

breakfast was hot and plentiful

made use of the laundry and restaurant

free parking

liked the breakfast in the morning, and the staff was very nice

the pool was closed

pool was gross as was the hot tub kids were unsupervised and made a gaint watery mess that someone could have been

the suite was spacious. the bed was comfy. the breakfast was really good.

very clean and complimentary breakfast was amazing

facility evening social kitchenware linen the option of taking breakfast to the room as my kids are late

parking, pool, breakfast, clean

it was an excellent way of dealing with breakfast during covid.

the bar waiter was spectacular!!! made the entire experience fun and educational!!!

there could be more washer and dryers in the laundry room.

breakfast,, every day the same no change

breakfast was good.

convenient laundry room for the guests

the gym was well-equipped

everything is so nice. i recommend everyone since breakfast,location and room was super good

free breakfast is always my favourite when i go here they have a wide variety and the cooks are

the fact that it had a pool and gym and its location

breakfast options were ok. very limited variety.

the hotel also has a clean swimming pool and a small gym, which was perfect for a quick workout or relaxing after a long day