pool hours were good. breakfast was good to

liked the breakfast, my kids loved the pool and hot tub

tv volume in breakfast room was ridiculous

great suite. great hotel. great breakfast.

awesome free breakfast and swimming pool for the kids. also loved the size of the rooms.

location and staff were excellent. the hot tub and pool area were great

breakfast good. good options

they could use less chlorine in the hot tub and pool locations breakfast

excited kids on their way to the pool.

good for families w adjoining rooms and inside pool

pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

the breakfast was amazing and had many options

great breakfast

the amenities: indoor pool, exercise room, laundry room.

free breakfast was wonderful

and all the options you have for kitchen stuff

along with all the room offered, there were also laundry facilities which were available free of charge to the guests

the room had a full kitchen ( full size fridge, dishwasher, microwave, stove top, and toaster

easy to cook, doing laundry, gym and easy to acess everything with all they have

even the laundry room and gym were a pleasure to be around and not dirty as others have been

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast offered almost no variety and limited

the room was clean .. and staff was great.. pool was awesome

the pool was also a bit dirty

the breakfast could have had more than donuts,juice, milk, and fruit cups.

pool closed way too early for a weekend.

hallway on the ground floor smelt like a pool, probably because they propped the pool door open while we were there

i was disappointed that the pool was not available.

pool area small and too bright for night swim time.

needs better breakfast selection

the lady i’m told me that that happens sometimes and she can give me access then as me and my kids is in there packing and changing to leave maintenance walked in i told them we had a late

had doggy-bag style breakfasts with muffins, bananas, nutrigrain bars, and apple juice

breakfast, very friendly staff, very clean room, indoor pool, great location with shopping mall across the

the swimming pool wasn't children savvy. other than that everything was good.

breakfast, close to mall, nice staff, always clean

pool was very small

delighted to see many breakfast options available!

clean and comfortable! the staff was so kind to help us with early check in. thank you!

courteous and professional staff. and they have a peloton in the gym!

staff was friendly. breakfast was good. clean and no problems.

know it wasn't the hampton inn's fault but it was just a bummer that the pool wasnt open or the continental breakfast because of covid

it odd that the room had a kitchen, but absolutely nothing in it

no hair dryer in the room as expected. the continental breakfast was very minimal.

kitchenette

the kitchenette was awesome

i liked that it had a kitchenette

breakfast now starts at 7am. it was better for early risers to start at 6am.

pool

nice pool and hot tub

the yogurt all three mornings the staff that took care of the rooms went the extra mile with my kids stuffed animals very

family and i really enjoyed our stay my kids enjoyed the pool we will most definitely come back again the staff were

was hoping the pool would be open later

spanish taste on eggs and danish at complementary breakfast, needed more trash cans in guest room

nice clean outdoor pool and good free hot breakfast

breakfast

the pool!!!!

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6 flags that is the

the pool was cold and no hot tub

the pool, the breakfast

pool area the pool says 3 & 4 feet but the water depth ness was greater it needs to be measured

wasn’t enough towels at the pool but then again there was a lot of people so maybe just bad

staff was super nice, right price for our stay, kids loved swimming pool

room service was on timely manner

my kids loved the pool! the beds were very comfortable and location was great!

i love the location. the breakfast was really good and filling

didn't get room service for my 2 night and i had a lot of garbage in my room since they didn't went to clean

i needed a late check out and i wasn’t able to do that

breakfast was really good,there was a lot to choose from it was very quiet and peaceful, the staff

great location. good breakfast options. late check out time.

they had a good breakfast. something other than cereal, donuts, muffins

staff were very efficient and helpful. breakfast was awesome

good location. hotel has a fitness center that is small but serves its purpose. clean and quiet.

heated pool was not heated.

we were very happy the pool was open

pool was not nice

the pool is also nice, but was closed for maintenance one of the days we were there

room service closes to early on weekdays.

was a very loud bar/bah mitzvah happening the night we arrived with very little parking available

took a chance to try to get early check in and there was no pushback hey said your room is ready now hot chocolate chip cookies

pool area could have been warmer because when getting out the pool it was chilly

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

the complimentary breakfast was above and beyond. i also enjoyed the pool.

i was very upset that on memorial day weekend the pool was closed

it was very nice , the staff were nice and the breakfast was great

very clean, friendly staff, and the pool

kitchen facility in room but no utensils, dishes to go in microwave liked

as having a full kitchen

staff was amazing. breakfast service was amazing.

sized room that was clean, loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a nice

the rooms were quiet and comfortable.. having the kitchen was nice.

loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a nice touch, and the facility was closely located near everything we were there for

breakfast was good and warm

i like that they had a gym,pool,and several entries into the building (with access cards, of course)

i like that they had a gym,pool,and several entries into the building (with access cards, of course)

the breakfast had many options except meat choices.

breakfast was a little difficult

the pool and hot tub were a good size

also, kids screaming in it

common family area , pool, late check out, next door restaurant great food and stat add reason able $ large

were comfortable, staff was friendly, accommodated a late check out which was very nice on a busy holiday weekend

pool had a lot of wild kids that parents were not doing anything about

the spa tub was smaller than i expected

the rooms were bigger then we throughly the pool was nice and the breakfast was outstanding

too many kids at the pool and hot tub screaming

shuttle to nas(shoutout to jeet), hot breakfast, dove products, and front desk staff was very

they provide a shuttle to take you and bring you back

gym needs to be updated a bit but besides that i can't think of anything else!

clean hotel with large size rooms and kitchen area

very clean and big room with a kitchen.

i loved the complementary laundry and although i didn’t use the gym, there was one

the free laundry service was a great convenience

clean, comfortable, breakfast was delicious. the staff was, efficient , professional and caring.

muddy and poor condition parking lot. also could barely see hotel from 12. almost missed it!

new very clean rooms friendly staff good breakfast

best breakfast that u can ask for at a

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was broken and the breakfast was crap

they offer breakfast

breakfast is plenty, beds are comfortable and its clean

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

very clean...excellent kitchen area everything was provided

the morning breakfast was typical covid style but more than adequate

gettin into the parking lot.

nice hotel , great breakfast , not like other hotels that still play the covid card

small pool

location, comfort, cleanliness, and the gym.

quick to replenish food at breakfast

they did not offer wifi

n o wifi even though they said its free

our daughter graduated from the navy and we needed a late check out and the staff was more than accommodating

small fridge no free breakfast despite claims of offering

advertise continental breakfast but per the front desk they stopped serving continental breakfasts three years ago and no

there wasn't much to choose from for breakfast,.

the breakfast was deffinately lacking

ok breakfast

obvious that he would rather you drive yourself to the navy base rather than signing up for the shuttle

no meat with the breakfast

breakfast was included

pool was so cloudy that we couldn't see the bottom

breakfast not very good.

location, friendly staff, nice amenities like pool and gym and great breakfast options

loved the breakfast and i loved the room darkening curtains and the quiet air conditioner

pool was closed for maintenance

would have liked a continental breakfast included for --- dollars.

i have used the shuttle service to go down town and it was great.

didn t like breakfast being excluded within the hotel cost

easy to navigate, clean, friendly staff. kids loved the pool.

clean and comfortable rooms and a nice breakfast

the pool!

breakfast was fantastic

the pool is not huge, but adequate

the breakfast was wonderful with many options to choose from

needed more towels. a bit noisy being down the hall from the kids running around

kids running around the hallway and makes loud noises past 10pm

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine don't work on any

there is a bar and grab and go food for sale

gym was clean

the pool was empty, dirty, and showed no sign of being returned to service

swimming pool looks like it's been closed for years

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted, internet was

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

the pool was empty and over grown with weeds.

we needed, just somewhere to sleep for the night but wouldn't recommend for longer stays or with kids

booked a room with a king bed and sofa bed, but there was no sofa bed so my husband and i and 2 kids all shared the king bed

nice breakfast room with ample options

early check in. late check out for active duty.

i mean literally across the road from a breakfast/lunch/dinner restaurant…major highway, fast food court, gas station (all in walking

the breakfast before graduation and the day after was very good

staff was excellent and good breakfast with good coffee

rooms were clean and breakfast was great

very nice breakfast...with fruit, pancakes, juice, etc.

breakfast served every morning and gas station and food choices right next door

no breakfast.

it had a nice laundry room which i made use of

breakfast is small according to what was expected since each room has its own kitchen

staff were very friendly and helpful - but the coffee for breakfast was really strong - even the medium roast

laundry machine didn't work well

pool temperature was perfect

ashley and staff were very nice. pool was nice.

onsite bar closed early

stay there four days a room never was clean we went to the reception and request room service and claim they said they come in

it had all the amenities like a pool and 24 hour gym

service and attitude were very friendly，very nice , breakfast was rich ,the room very

only that there were no waffles at the breakfast offering.

more breakfast options, toast, eggs, pancakes, turkey bacon or sausage are great clean options

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so perfect, and the fact that there was always fresh coffee available was great

breakfast was ok

pool was a little chilly, and it was tough to find places in the bathroom to hang our wet suits and

pool

great breakfasts, easy parking, and friendly staff

breakfast amazing

breakfast provided good variety of options, and the food was kept filled and the area cleaned

the pool area wasn't my favorite but it was still nice.

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my favorite hotel to stay at

my kids fell in love with the place as we entered the rooms

the pool and rest areas. the fitness room.

breakfast was delicious and varied, fresh and well tended

the breakfast bar and staff were all very nice

gym, pool and eating area were all extremely nice as well

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

the girl who works the bar / breakfast restaurant needs a raise

the pool was clean

that it had a restaurant and bar on premises

the on-site restaurant has breakfast and dinner options and it's affordable

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the bar in the lobby stayed open until midnight

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose from only … when someone flushed the toilet above us

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

free wifi & kitchen

laundry

i love the mini kitchen and the rooms are the perfect size.

peace and quiet, kitchen, breakfast, great staff

missing stationary bike in the fitness room

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters regarding a wedding

they have an indoor pool but not heated very cold

i liked how friendly the staff was, and how breakfast changed everyday.

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

the room, breakfast, heated pool, and location.

in-room amenities, friendly staff, comfortable pool, free guest laundry

i was very impressed with their morning breakfast buffet

a suite (separate bedroom, separation of bath and wash station, and a separate spacy room with kitchen, sofa, study space, separate tv

room and breakfast were exceptional

the free breakfast was delicious

the pool

great breakfast, updated hotel and nice clean new clean carpet on the floor!

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

the person from breakfast eva is very kind and help and clean stuff

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

very good breakfast.

kitchenette like in pictures would have much rather cooked for ourselves rather than eat out every

was really looking forward to using the pool but was closed due to heater not working.

maybe a hot breakfast but otherwise great

the breakfast was also good

the pool is a little small and the water was a little chilly, but the grandkids enjoyed it!!

pool was dirty - didn't want to actually swim in it

the location, the gorgeous design of the premises, the super breakfast were plusses

the complimentary breakfast was delicious

the lake side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful outdoor terrace

location near chicago, connected to a golf course, friendly staff!

no valet parking, no bus boy to help with the luggage

food from room service was very good

very professional staff very helpful bartender very clean overall kids had fun

we liked the room, bed, bathroom, pool, jacuzzi and breakfast

people in the pool were running,diving,and being super loud

the pool was also closed on saturday night which was a bummer but i understand that things happen

they need more towels by the pool.

i loved the pool and hot

excellent service clean rooms great breakfast very safe by

bathroom fan was loud. i would have liked meat with breakfast.

breakfast was not really available to us because of covid

breakfast was kinda lame , apple juice looked dirty, and biscuits &gravy were out ,

cheerful breakfast area w/2 doorways -- 1 that leads to the lobby & the other leads to the rooms

free wifi

00 over what i paid online and i had a late check out and they are trying to charge me for an entire night stay

i could park my 18 wheeler

reason i stay because they allowed bobtail truck parking

need more handycap parking.

quiet staff helpful nice hit breakfast fresh and clean

awesome customer service. opened breakfast area early for my daughter's early skating needs.

it was super clean....open area. the hallways and pool area were awesome!

the hot tub was right next to the pool so that was nice if you kids swimming right next to you

having bar onsite was very convenient specially in cold weather

and clean , breakfast was hot and fresh

the pool was very cold.

breakfast was excellent, and staff was friendly and helpful

breakfast that is included in the stay has more options than any other hotel that i've stayed at

off the highway, the facility was very nice and clean, the rooms were nice and spacious, the pool area was very nice, the free breakfast was

everything was great nice family environment for kids and family

she was also very nice when i asked for 1 extra hour for check out so the kids could use the pool one more time

hotel was really clean, the pool and jacuzzi were really clean and warm i like how they have adults only pool time from

staff friendly and helpful. room spacious and clean. pool warm and fun!

the breakfast

i had both kids so i appreciated the early check in as well

pool area could be improved.

clean rooms. nice showers. great shades to darken the room. nice breakfast.

beautiful courtyard good breakfast

the breakfast could have been kept hotter, other than that it was great.

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

the property is in a area in close proximity to a golf course which made it feel upscale

on the second night kids were running around knocking on room doors until 2a

the pool was also very clean and well kept

though we didn't get to use the pool, the outside entrance was right around the corner from us

the room are very clean and they have great breakfast.

stocked kitchen (plates/utensils) with a fridge was a huge bonus

was not expecting the private bedroom in the suite. kitchenette was super convenient!

and breakfast was amazing as well as having access to a pool and gym over all loved

pool was nice, awesome that it was a dog friendly location, and the management worked with me when

very clean well equipped kitchen comfortable bed

very clean. kitchenette?s very nice feature.

cardio equipment in the fitness center was of good quality although they were missing some hand weights my husband wanted

location and the kitchenette

nice to have the small kitchen area since we had a 3+ night stay

needed more than one trash can in the breakfast area

wonderful breakfast in a very clean dining area

large rooms, comfortable beds, good breakfast

was a little bummed the hot tub was under construction but the pool was available and wasn't cold

the rooms were very spacious!! breakfast had a good variety to pick from hot and cold items!!

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room description said there was a microwave and there was not

breakfast was plentiful, but variety of proteins over multiple days would be a plus

next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

breakfast was good except the eggs. they seemed like they were dehydrated and rehydrated

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

area : hot tub was temporarily out of order and kids play area was closed, door didn’t work

everything was wonderful. clean room, pool, gym and even the hallways and welcome area.

same breakfast every day

pile of dirty laundry still in the room and no follow through from staff on another issue

the gym and pool were easy to find

very friendly staff, super clean facilities. solid breakfast!

the hotel was quiet, and breakfast had more options than expected

no breakfast buffet due to covid19

cleanliness, hot breakfast and the price

she even got me a bagel and another snack from the kitchen when i missed the breakfast

great staff, great location, hot coffee and breakfast, quiet.

late check out

great staff, hot coffee and breakfast great location, quiet

kitchen is very good for my family!

great staff, hot coffee and breakfast, rest location.

breakfast, liked the automatic pancake baking machine

the swimming pool and hot tub were very nice, clean. a very relaxing trip.

the pool and cleanliness of the rooms

location and breakfast

the staff the breakfast and area

free shuttle to shopping mall

the pool was a really fun feature

inconvenient parking

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

location, convenience, price,free parking. nice park and trails. view of river and skyline.

bar is also very good and very easy to get to

the pool was very pleasant

the hotel has a bar and restaurant on sight

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it was nice to know that hotel provides a shuttle

free shuttle for 5 mile radius.

kids liked the pool

very clean overall...nice staff..breakfast was decent

we did miss the free breakfast but at least there was food options.

customer service was excellent. shout out to room service for being quick.

we ordered pizza from room service, they took a delivery fee plus 20% tip

hallways are dated, the gym was too warm/humid to work out

room, very comfortable bed, great food at the restaurant, super friendly and helpful staff, shuttle that will take you anywhere in the vicinity (up to 5 miles) free of (-)shuttle to and from the airport would have been nice (+) free shuttle service in a 5 mile radius (+)worked well - friendly and efficient staff, hotel shuttle, good breakfasts , very good (-)a microwave would be nice and shuttle service on fri sat and sun as well (-)shuttle service was only for certain times - i booked this hotel because of the shuttle service but (-)due to covid, limited food choices and the shuttle was not operating as advertised (-) hotel shuttle, lunch service (+)hotel shuttle is available to bring you to destinations that are close by. (-)and one of them sounded extremely rude on the phone when i rang up to request for hotel shuttle pick-up, apparently rejected my request

the room and breakfast were great.

pool & hot tub wide open

friendly pricing, the breakfast was good, and the staff was awesome

good price amazing breakfast the staff very gentile

breakfast is amazing.

well kept. pool. good proximity to downtown.

convenience of the location and parking

wifi seemed to work well

lighted, it looked like the ones from scary movies, dark and spooky,there were only 2 cars in the parking lot

ample parking

bed was a bit too soft but loved everything else, bar sink, coffee maker etc

the view of the parking lot wasn't up to pare.

appreciated the mini bar & basket of snacks in our room

great - bar great food great -room not good for handicapped personnel - bed too high, toilet too low &

beautiful room decor, nice bar and restaurant, and very friendly staff

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

everything was clean; - breakfast was fresh and nice; - at night time it is silent, all you can hear it’s ac:) - great

complimentary breakfast every morning

laundry facilities on premises

breakfast is great.

warmer for the eggs needs to be working for breakfast.

good american breakfast. good enough to start a day.

the kitchen was awesome, the bed was comfortable

room i got was cleaned and i didn't know that it had a kitchen and a full fridge

liked having all the kitchen necessities so that i only have to bring the food

we had kids ages from 2-7 and all enjoyed just as much

kids were having a blast at the waterpark , it’s big enough for pre teen kids

enjoyed the water park and spa service

pool had a little too much chlorine my son wanted to throw up

pool area a little too full

the pool and gym areas were also very nice

the rooms had plenty of space, and the pull out sofa bed was helpful for kids (though it would not be comfortable for adults)

cleanliness of the room, coffee and breakfast available, clean pool, and friendly staff

be back for a golf trip in the area,will stay there

the breakfast was also good

there’s also a restaurant and bar on-site

the ballroom itself was a very nice venue with its own bar and high ceilings and plenty of room for an event

the rooftop bar wasn't really for us

we arrived late , after restaurant /bar was closed and he gave us options for ordering food for delivery

there's 2 separate bars and a cafe

didn't like gary-con taking up all the parking.

bed is small, we book a room for 4

in cafe & room service was very good

the main building stank

is less than one hour from north chicago, the facility is very nice, and the ski program for kids is amazing