breakfast

just breathtaking with huge glass walls/windows and views over open countryside but i ate in the bar for the two nights i stayed as it was less formal and cosier for a lone diner

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

me and my husband then went for a drink in the bar by the log burner

loved the setting, the bar i award winning

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

location perfect for us as we were playing golf at porthcawl.

bar was great as was the food and staff it was a lovely stay we stay in port talbot quite often as

good atmosphere in the bar as well

clean and great location for ev charging

the staff were really friendly and breakfast was good

really loved this place the staff were very friendly- good food and drinks at the bar and at a price that doesn’t break the bank

staff were very friendly, breakfast great, room was spacious, very clean and very comfortable.

good location for golf. the staff were very friendly and the room was pretty clean.

great breakfast

location , staff very polite and helpful, harley the bar manager was excellent and went beyond his

even though we was next to a busy road an train station also a bar down stairs we heard no noise what so ever so was able to get a great night's sleep in really

the location was great with plenty of parking

the hotel was conveniently located with parking and restaurants close by.

the bar area was lovely and the staff friendly

great locality. good breakfast. lovely evening meal

and clean table and chair in my room were ideal height to comfortably work at on my laptop wifi signal was strong food in restaurant was nice staff were

ample parking around the hotel

free parking room was spacious clean bathroom had toiletries food lovely

fabulous staff... fabulous food.. and the use of the towers spa facilities too

the tv had a faulty ariel connection and the wifi did not work. the big rug had a few stains on.

property was easy to find with good parking

beautiful food in the restaurant and a delicious breakfast thank you

wifi didn t work

comfortable room ground floor safe parking friendly staff good food

was amazing rooms lovely the swimming pool bit cold but we still used it sauna lovely and jacuzzi lovely cant wait to book again lovely

food in bar and breakfast very

given wrong room initially but ok as changed it. spa facilities closed.

my husband went in the morning to see if we could have a late check out

table tops in the bar area could be kept in a better condition.

the location and the room were lovely. conveniently located for the golf at porthcawl.

crowded but the dinner at the bar was just fine

the room was great, the bar and food were fab

order for cooked breakfast the night before so that we could have it at 8am in time to leave for golf

period features, great location, good bar and restaurant, excellent staff.

was dec) and the heater took a while to get up to temperature, although downstairs in the bar it was warm

is no designated check in to the hotel, rather you speak to any available member of staff in the bar/restaurant area

very busy with serving at the bar and restaurant, so check in was not their priority

decor is first class throughout - from the bar to the guest rooms

the bar & restaurant downstairs was busy when i arrived and seems to be doing a fair bit of business

plenty of parking and you can see your car from most of the

wifi was very poor

was suberb stunning room was to hot bed was uncomfortable and room service was

parking with lots of space

the friday night we had room service, the burger was great

the breakfast and dinner were so nice too and the home made marmalade the bedtime ever

i liked my room in the coach house but the wifi failed on the last 2 days which was a pain

we had a table set up in the lounge bar so we could have the dogs with us which worked well

my husband thought the bar prices very expensive but appreciate that hotels understandably have a lot of overheads

wifi didn t work in the hunters lodge but brilliant in the hotel itself.

the ladies who made breakfast for us in the bar were very nice-loved the cheesy toast

we weren’t told that they lock the bar door (where we entered) at night so thought we were locked in

the bathroom was unpleasant and no waste bin there was alot of noise from the downstairs bar until at least 2

we arrived friday night you could hardly hear the check in details as there was karaoke in the bar and it was really loud

we needed, a very short walk to the concert we were going to see, an added bonus was the bar below had on entertainment too

there was a kettle with tea & coffee facilities, plus free wifi

good value bar too

staff very welcoming and allowed us to request last minute late check out

my two requests (early check in and quiet room) were delivered (+)close to train station and town centre allowed an early check in check in staff freindly and available at all

limited parking

breakfast was good and room spacious and very clean

being in town centre parking is challenging but i expected that.

we had booked a family room n was quite spacious for 2 night stay with 2 kids

hotel was excellent , the room was far better than we expected , breakfast was good , staff were friendly and helpful

ok room service indian food and breakfast

location, lovely breakfast, pool and spa area was lovely and clean

good car parking

comfort, cleanliness, friendly helpful staff, especially gemma at reception and room service

lovely peaceful clean comfortable and friendly fantastic cooked breakfast !!!

but the breakfast was exceptional

were spacious had everything needed iron hairdryer wifi the food was very good given its an e press hotel staff were extremely helpful attentive

the free wifi in every room was brilliant and very fast

mars bar under the bed

we always choose to stay in holiday inn actually since breakfast is included

there was no telephone for room service, which was quite inconvenient

can’t comment on bar and restaurant due to covid-19 related

asked for early check in and was given with no charge

good menu selection available and very friendly staff at reception, bar and restaurant

pleasant bar and communal areas with a superb breakfast

location was was good and it had ev charger

staff very nice and helpful. pool very nice. nice big room ud83dudc4cud83dude03

hotel the pool was great and the staff were so lovely

room was excellent, settee, 50' tv, wifi, room service if

had a central located room)

really friendly and welcoming

gym and pool were quite small

spa and pool closed and not enough tables to book dinner or breakfast

thought the staff were very friendly and pleasant and enjoyed the bar area and restaurant food

spa facilities very poor, small, tired in need of complete overhaul, very noisy flooring in rooms,

easy to get to, parking free. catered for elderly mother. staff so helpful and lovely

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

the bar and restaurant had a brilliant atmosphere and the staff were fantastic

as the bar was closed we were able to take a drink to our room

made to feel very welcome and regulars in the bar full of character and stories

property was lovely and you could sit out on the bar terrace by the river

nice bar and separate restaurant area

i didn't use the restaurant, but room service was great

the bar and lobby

and tidy rooms comfortable bed excellent customer service welcoming lovely breakfast bar well

the burger i ordered in the bar for lunch was delicious, and the bar staff were really friendly and welcoming

also, staff was amazing and the large bar area was a good place to replace and watch a game

the location the bar the lounge area all very lovely.

the room was good but the tv had little options for the kids and adults

gym and location

great and efficient room service

small gym and they no longer have a pool.

no choice for breakfast, only continental

stay over christmas ideal place to visit family cafe bar open christmas morning for croissants fab thank you

if adults have free tea/coffee then maybe a juice/water with breakfast for the kids

i especially liked the fresh fruit salad at breakfast

a proper bar would be an improvement

in room tea and coffee facilities plus tv and wifi

no hot water for one of my two nights - second night the kitchen was closed..!

due to our late check in we didn't bother asking for extra as wed bought own towels and kids just wanted to get to

great location. staff really friendly and helpful. good breakfast

no room service or restaurant ud83eudd14

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

was excellent, food in the bar and restaurant also great with good service location was ideal for access's to the brecon

good welcome, nice room , friendly staff in bar and restaurant excellent parking facilities

and tidy room, friendly bar staff, and the best breakfast i have had for years of hotel stays

service was second to none, so friendly and made us feel so welcome, even the locals in the bar added to the experience and recommending places for us to visit, which we did the next day

my only small criticism was that i thought for a saturday night there wasn't enough bar staff.

food in the bar was average at best

restaurant was full but had the option to eat at the bar or room service for extra

we asked for a early check in and they said they would ring when a room was available

pool, sauna, spa services

wouldnt go as a couple as i didn't think it was a 4 star hotel more like a 3 and too noisy with kids running around shouting and the doors banging as they are heavy room doors,breakfast was ok it

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

professional staff, allowed early check in

wifi didn't work in the room

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

couldn't connect to the wifi.

very helpful staff rooms where great everything you need and lovely bar and restaurant

looked after adults, kids, dog and even had secure lock up for bikes

didn't use the bar but that looked

the staff were friendly and helpful. the bar area was lovely and breakfast was great

there's a lovely little bar downstairs for a drink in the evening

access with small kids and rooms were small

staff were very friendly, the bar and restaurant were comfortable and really good

nice bar and a outstanding carvery best one we have ever had

very friendly staff and facilities of bar and restaurant.

bar is spacious which allowed us to enjoy our company as a group in comfort

great food and choice, lovely bar area

comfortable bedroom and a good breakfast

had a evening meal there as we arrived after 4pm, and that was worth every penny, the breakfast was excellent, i liked that the bathroom was a wet room so didn't have to climb over a

great breakfast, nice quiet room

the breakfast was very good and the staff were very friendly and nothing was too much trouble

lovely room very clean. very nice breakfast. staff very good.

it has everything you need from a gym to a pool table.

the staff was very friendly and the pool was a big plus for the kids

amazing pool and gym facilities

the pool and spa area was my favourite part, especially the hot tub

room service breakfast was excellent and delivered on time

loved the food and room service

good wifi thankfully as we had no signal

friendly and helpful staff. excellent breakfast and great room service.

evening meal and breakfast

pillows were a bit hard! wifi was slow at times.

pool was closed but that was unforseen so we understood.

bar and restaurant was really busy due to christmas parties

gym/pool facilities

loved the gym area and the swimming facilities

gym was great, staff on hand to help. room clean, warm welcome at reception and helpful staff.

the kids discovered the pancake machine at breakfast so that was a winner

bar meal was a bit small for the price but tasty enough, bar prices a bit high

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the ducks suitable for every average group love to visit again

amazing staff - we asked for late check out due to attending a wedding later on that day, only needed to check out an hour later

hotel with beautiful garden great for the kids to play around

location, plenty of parking, clean modern rooms, 24hr concierge good for late check in, fabulous breakfast included,

hotel with beautiful garden great for the kids to play around

had a vegetarian breakfast and it was delicious, the staff in the restaurant and on reception were very helpful

breakfast was excellent with loads of choice

room above had numerous kids staying

perfect and kids option

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

the bar strikes me as hyper local, plus they didn't have any draft beer

great location & cheap, well stocked bar

greeted with a smile parking free and onsite cheap as chips

comfertable place good approach parking

locals staff the building plenty of parking on a bus route is a lovely place to be and definitely coming

breakfast choice decent shower great location comfy bed and very obliging staff also free

superb breakfast

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

breakfast i’ve ever been offered in a hotel like this

very clean and comfortable. excellent breakfast.

very enticing bar and restaurant downstairs

lovely bar and restaurant areas, very comfortable, smart and well appointed bedrooms

staff, food, atmosphere in bar and very clean comfortable bedroom with large ensuite shower room

staff were very friendly, and were easy to converse with both at the bar and when showing me my room

the rooms are comfortable and clean, the bar downstairs was brilliant

only an extra £10 for late check out (6pm instead of 11am)

wifi dropped out frequently

staff was great, room service

we ordered room service a few times and it was very quick to arrive

comfortable, quiet and friendly staff. the breakfast was well worth the 14.

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

everything apart from the kids

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service is so quick , and i highly recommend this

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

was perfect, the room with a view, room service

that i could have breakfast in my room

the car park wasn t easy to find not much availability for booking the swimming pool

lovely room, great staff . nice pool and jacuzzi. great room service.

the use of all the spa facilities was very nice.

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

grand city centre hotel i picked it for the spa on the 6th floor which i got to enjoy by booking the thermal suite

queue in breakfast time

the gym was better than average hotel gyms

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

the room service team also did an amazing job in catering for a couple of dietary requirements - thank

please, we like a hot towel bar in our bathroom, and that is the only dislike

great location, lovely clean rooms and very nice breakfast with friendly helpful staff.

the staff happily stored our bags and off we went, we checked back in later and once in our beautiful room noticed a note on the mirror wishing us a happy stay and hoped

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

ee as well)

i strongly recommend the room service the breakfast bag was also delicious and provided the perfect start to the day

a hotel, exceptionally well-equipped gym

the pool, gym, jacuzzi and steam room were a great way to relax and were included in our stay

comfortable, clean, lots of extras , great size , amazing breakfast and lovely pool and great gym

amazing location nice hotel bar very reasonable priced room

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others and bought some honey it was very nice

we got back from the concert the bar was cashed up so could only use a card for drinks

our stay but the floor was quite dirty and dusty it had not been swept or cleaned and even after room service on the 2nd day, the light fittings also had cobwebs but staff were polite and helpful

staff allowed an early check in which helped us out.

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

you have to come down to collect room service

room service was great, nice food and speedy delivery

could connect to wifi but not get on internet, even after doing the sign-on part

they even upgraded our room as we were travelling with kids

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

breakfast could have been hotter

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

sleeperz always friendly staff this time allowing us to check in half hour early and checking for late check out which was extremely

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

restaurant staff were inefficient. there were kids running on my floor until after 1.00am.

the gym was also very big and had a lot of equipment, again with a

didn't bother my kids though

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

gym wad small not enogh equipment anf what they did jave wss datef

no free wifi in room

then told as we had booked two rooms (for us and the kids) we should pay twice for parking one car

browns bar and restaurant is excellent facility to have onsite and a fantastic location overall

the gym is a little small so if there are >3 folks, it's pretty tight

hotel for ev charge point

ee), there was tea/coffree making facitilities, tv, good bathroom, with

room with a great view from the top floor, cosy and comfortable, netflix and wifi access was great for a chilled night after some shopping

everything - the hotel, staff hospitality, constant wifi!! it was great!!

wifi was unpredictable

good selection,something for all of us, kids loved it.

staff were great and gave us late check out for the inconvenience so can’t fault them

during my visit this time i was kindly given a late check out time even though it was not required

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

also gave me a complementary late check out due to personal circumstances

staff really helpful and we even got a free late check out

wifi wasn t great but i overheard a conversation at reception that they had to get an engineer in

and spa facilities, good size bedroom twin beds as requested, luggage storage facilities as arrived

room was amazing value for money, the pool was just right, and the spa and other facilities

the breakfast was ok … it could have done with being a bit hotter

late check out and location