to royal porthcawl golf club and staff who were happy to serve us supper slightly out of

did have to wait a while at the bar for our first drink and then again for our starters but after that service was

this included the bar staff, waitresses, staff in the morning serving breakfast & the cleaners

the room was great, the bar and food were fab

nothing, bar noise lulled me to sleep.

breakfast was amazing and the service again was impeccable

we stayed the night in a comfortable bedroom and both of us enjoyed the breakfast

comfortable room ground floor safe parking friendly staff good food

building with perfect parking

the wifi was poor

com did not offer me a family room when i booked only two rooms for my wife and kids

really loved this place the staff were very friendly- good food and drinks at the bar and at a price that doesn’t break the bank

your own fault you should’ve thought of a taxi before you went” fair enough but helping two kids you do what you can

super breakfast and bar and restaurant on site

,location very handy as mins from motorway ,10 min drive too porthcawl ,5 mins too grove bay golf club which was lovely course

didn't like that there is no spa area

i enjoyed room service, although the breakfast provision to the room was a little sparse

friendly staff. good car parking

my room was a little too far and wifi connection was not very stable

spa was really enjoyable

clean and great location for ev charging

the bed was comfortable and the breakfast was excellent - highly recommened

lovely setting in countryside with golf course.

dinner and breakfast were good

to get wifi on iphones and very bad tv reception in the bedroom breakfast could have been better presented

would have been a good idea to have a room service menu not enough parking

excellent place. very nice acomodation and views, great bar and restaurant .

breakfast and evening meal

very cosy bar area, with very friendly staff.

and breakfast were exceptional, unfortunately i didn't get chance to taste the evening meal as i was to

everything. hotel staff was amazing, the breakfast was stunning.

location perfect for us as we were playing golf at porthcawl.

good atmosphere in the bar as well

location for me when working in the area, just off the m4, lovely food and a great bar with a friendly atmosphere to watch the football in

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

bar and breakfast staff were very friendly and very helpful

the bar area was lovely and the staff friendly

and staff very helpful and friendly,good parking and central location, would definitely stay here again

bar is 24 hr for residents and all the staff are so friendly and helpful the hotel is very clean

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

staff were all so polite especially the young boy behind the bar who went out of his way for us

free wifi

air con was great, bar was open everything was

parking, staff, room, location, evening meal and breakfast.

breakfast was amazing and food in general was exceptional

the hotel stay was very pleasant, it was valued for the money we paid and got breakfast in with it

my husband went in the morning to see if we could have a late check out

bar facilities very good with enough choice of drinks

swimming pool and jacuzzi nice extra

the pool is quiet so nice to use

good breakfast, bar meals and restaurant

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

clean accommodation with good parking

put in context i was there with my older son so know what it is like to have children so not anti kids

we struggled to set the temperature of the shower in the spa and it was almost too hot to use.

lovely room service and access to the spa

is a lovely place better than i expected the pool and other facility's was just perfect for a romantic night away with my partner

room service quick and tasty and hot

currently going threw a problem with the hotel for charging me twice and my girlfriend once for room service that we only ordered once and it s taking quite a while for the hotel to refund

the free use of the health and racket club

room service was excellent

currently going threw a problem with the hotel for charging me twice and my girlfriend once for room service that we only ordered once and it s taking quite a while for the hotel to refund

room service was confusing, lack of menu, the ac didn't make a difference to the rooms temperature,

with kids we had two single beds and two folding beds - the folding beds were by far the most

management should not rely on kids

the breakfast was huge and we were only charged half price for the kids

nothing, rooms excellent bar restaurant excellent staff couldn't be more helpfull and friendly

the bathroom was unpleasant and no waste bin there was alot of noise from the downstairs bar until at least 2

we arrived friday night you could hardly hear the check in details as there was karaoke in the bar and it was really loud

we weren’t told that they lock the bar door (where we entered) at night so thought we were locked in

we needed, a very short walk to the concert we were going to see, an added bonus was the bar below had on entertainment too

would of been great if the bar below opened for breakfast.

efficient staff, late checkin, clean room, good wifi, good beds, exactly what i needed, plus a good breakfast in the morning, served from 06:30

no additional charges for laundry and bed all made up

i stayed with my 2 kids and i had a sofa bed set up for my daughter which was very

professional staff; lovely hot breakfast - simple but ample selection; comfortable bed; excellent wifi - best i ve ever had in a hotel, anywhere, any time

the dining area was being refurbished so had to move around a lot for breakfast but even that was very well accommodating and helpful

it has all the amenities including parking

limited parking

great to have safe parking option for the hire car lovely place to stay

so central and great to have parking opposite

room was very nice and clean and comfortable we had room service every day

the bar & restaurant downstairs was busy when i arrived and seems to be doing a fair bit of business

very busy with serving at the bar and restaurant, so check in was not their priority

decor is first class throughout - from the bar to the guest rooms

get to them, we went out for the night to visit family, we came back and had a few drinks in the bar then went to our room, but we couldn't find the entrance door to the accommodation

hotel and room was very modern and clean, i was met by a member of staff in the bar area and taken up to my room and was shown how to access the room without having to go trough

pleasant bar and communal areas with a superb breakfast

not the hotels fault, but the ev charge point outside didn't work wither, one of the reasons we booked there

the breakfast was delicious

pleasant bar and communal areas with a superb breakfast

we noticed there are two ev chargers, though we did not use them, and we appreciated that parking was included

would have been great if kids are allowed in the jacuzzi

we would have liked to have had a swim in the pool but felt too much time was allowed to the kids learning to swim

big comfy rooms good room service

kids all entertainments so near

nothing by feet and room service finished at 10pm ish which was quite early for us since on the

the bar and lobby

lovely service and room. excellent room service and meal

the bar area is stunning

we were expecting good room service food, but short ribs and chicken were amazing

a joke that you cannot get room service if you get put in the townhouse

had two separate rooms, it would have been better as a family with two kids to stay in a room next to each other with the middle door access

a giant company should have provided free wifi to their guest

don't like the gym ,looks different online ,all other things was brilliant.

gym was quite small.

arrived for a wedding, early check in was possible, efficient and friendly staff both at reception and the bar, rooms

some meat available with the breakfast would be nice :)

were a little bit disappointed with the breakfast

a proper bar would be an improvement

friendly staff, loved the bar area downstairs, very clean and tidy rooms, great location perfect for

customer service from reception staff and bar staff

the pool was flippin' nippy, but the kids were unswayed.

room service - expensive and poor quality food

smell of cigarette smoke in lobby, elevator, and public spaces. wifi not working.

t floor) from about 6

however, when we arrived about 8:30pm friday night the kids from the prom was very drunk and lots of them outside the hotel and in the lobby

free wifi reception in the room was excellent

we chose to have room service but there was a mix up with our order, however the staff were fantastic and amended it

and the breakfast is kids free

because 2adult and 2kids pay 64£ not cheap

spa and pool closed and not enough tables to book dinner or breakfast

the hotel and location in general and the kids loved the pool.

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

kids loved the swimming pool

amazing staff - we asked for late check out due to attending a wedding later on that day, only needed to check out an hour later

would be better if the pool was open for the kids.

property was lovely and you could sit out on the bar terrace by the river

as the bar was closed we were able to take a drink to our room

made to feel very welcome and regulars in the bar full of character and stories

a nice bar which was busy, a great little restaurant that did well-made food

nice bar and separate restaurant area

spa facilities were also

had room service and the food wasn't very warm

amazing pool and gym facilities

the pool and spa facilities, the ambience. the staff were so friendly and helpful!

clean tidy friendly free parking and food available

staff were very friendly and helpful and the rooms were immaculate. loved the room service.

pool was closed but that was unforseen so we understood.

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

gym was great, staff on hand to help. room clean, warm welcome at reception and helpful staff.

opportunity to have room service meals if required we will be back again when fully open to enjoy all the

were so lovely and friendly, accommodated late check out for me

room above had numerous kids staying

perfect and kids option

a lot of kids running around without parental control.

was excellent, food in the bar and restaurant also great with good service location was ideal for access's to the brecon

car park on site bar and restaurant

super friendly bar lady

good welcome, nice room , friendly staff in bar and restaurant excellent parking facilities

my only small criticism was that i thought for a saturday night there wasn't enough bar staff.

early check in was a huge bonus

the wifi was also good and i managed to get some work done

hotel with beautiful garden great for the kids to play around

, staff were very helpful , even carried my heavy bag to my room which i was most grateful for, room service arrived very quickly

room service dinner prompt

very clean and comfortable. excellent breakfast.

clean comfortable and friendly. wonderful breakfast

breakfast i’ve ever been offered in a hotel like this

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

fantastic breakfast

only an extra £10 for late check out (6pm instead of 11am)

everything. location, parking, cleanliness, breakfast, staff.

good room service menu and prompt service, and a good breakfast served early if you need to get off for

perfect location. comfortable and quiet room. excellent breakfast.

great location . possibly the best breakfast i have ever eaten in a hotel

wifi dropped out frequently

it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

e vegan option by total mistake

brillant stay, stunning food and room service. staff couldn't do enought.

wifi was hopeless in the room, i had to go to the lobby to get it

kids toys on staircase and playing on the stairs

breakfast good

room was opposite the gym facilities which made coming and going a bit awkward with people leaving the gym and going to

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

extremely clean and modern rooms and gym, great bar and lobby

paying £25 (guest price)to use the spa for 90minutes

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

friendly staff at the gyros assisted with early check in

if you are someone who prioritizes gym and swimming during your stay, this hotel is a perfect choice

staff were very friendly and we will be coming back with the kids

not just the kids

spa changing rooms were starting to look a little tired.

the use of all the spa facilities was very nice.

full cooked breakfast via room service was amazing

amazing location nice hotel bar very reasonable priced room

high speed wifi

the polish bar man is amazing and always remembers us when we return

we ordered room service and the food was delicious, would definitely use this hotel again

the breakfast was wonderful

room service wasn't great

very comfortable bed, decent wifi and very pleasant reception staff

the gym and restaurant is excellent

from check in to the meal in the evening to the late check out staff were fantastic everything was simply

it was a lovely clean room good size room for my wheelchair and the kids

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

breakfast was good, close to train station & all the action

the double bunk room - great for my older kids and gave them an aspect of privacy - deluxe double room also great and fantastic value for a

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

wifi was a bit hit & miss

also was afforded an early check in

delicious breakfast with plenty of choice and kids breakfast was free

didn't bother my kids though

wifi is very weak.

nice and spacious room, great for family with kids

i strongly recommend the room service the breakfast bag was also delicious and provided the perfect start to the day

and helpful staff made the stay even more pleasant, lovely pool kids loved it

the pool was also perfect

a great stay good gym.

a big deal but the chillers were not working on the pumps at the bar so the beer was room temperature

a foo fighters gig but we got upgraded, the reception team were amazing and we were able to order room service when we got back from the gig

the gym was amazing

the only disappointment was that an early check in was not available

lovely cocktails in the bar after the concert too

they even upgraded our room as we were travelling with kids

tiny negative, but only hotel i’ve been to that does not have any kids tv channels.

it featured a master double bed for us and a comfortable foldable double for the kids

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

light in the room which was brighter than a kids night light when i raised it at check out i was told i should have mentioned it earlier

lovely room very clean. very nice breakfast. staff very good.

always friendly and breakfast great.

was excellent, very clean and freshly decorated, breakfast was top quality and the staff were all lovely

excellent staff, very friendly. lovely breakfast

yoghurts/fruit available at breakfast so i paid for a breakfast on the friday morning that i never actually benefited from :(

they let you have late check out at 12:30 for an additional 10

the bathrobe in the room was a nice touch l, along with late check out

good wifi connection

check in 3:00 is late check out 11:00 is early

is a very clean basic budget hotel with wifi, tv etc included but clean which works well

staff let us park a little earlier as we wanted to have a walk and explore the area

staff were great and gave us late check out for the inconvenience so can’t fault them

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

machine could have been more full, there was hardly anything left in there, also we opted for late check out and the cleaners where quite loud at one point

spacious rooms, parking, great bar area and fully equipped room.

room service ordering easy

location- big room- early check in 12,30

didn't make use of room service as we had dinner reservations prior to arrival, but the menu items looked delightful

beautiful room. great spa. lovely bar area. really special place.

read small print they take a 50 bond just in case of using room service etc.

breakfast was great, staff were friendly and the historical pictures inside the hotels were amazing

huge room, 3 double beds which kids loved!

room was very spacious and the beds very comfortable

the breakfast was also really nice

perfect with the kitchen... perfect center of the town

onsite their is a gym and an area where you can purchase wine , basic foods if you need stuff on arrival

full kitchen, really well equipped, clean, great facilities, breakfast and coffee included

thank goodness for the pancake maker which my kids loved

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on some evenings with snacks if you want company

very friendly staff .. good choice of breakfast bar prices reasonable bed and pillow comfortable

the view from the bar area was lovely

bar area plus the small verander over looking the water, our room was lovely as well also over

not impressed with the people next door to me with all their shouting and kids screaming at the top of their voices and the parents not taking control and just leaving them

to use it as i have a blue badge and need to be close to the entrance, plus could do with a kids

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

tv couldn't load netflix on for the kids but we managed

loved that we could do laundry on site in the coin-operated machines available - this was a huge bonus for us

the future inn was a nice comfortable hotel with good free parking wifi and breakfast.

wifi poor

and best of all, a coin operated laundry on the second floor

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

there are so many amenities that we didn t manage to try such as room service and spa etc since we only stayed the night but in the future we ll definitely be

had a modern up market feel to it lovely big rooms late check out time

breakfast excellent with plenty of choice, service at the bar was a little irregular

no room service

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

they have a separate bar and restaurant to the accommodation

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

rooms and surroundings a little tired but cafe bar area great