was not given free wifi as it said it would cost us roughly 10 a day, which meant that we had to use our data on our

request for early check in was confirmed but when we arrived ,the staff at the reception denied that

kids missed waffles at breakfast, on our second morning

very comfy rooms. staff were so nice to the kids.milk and cookies before bed for free for kids.

gym and location

stay over christmas ideal place to visit family cafe bar open christmas morning for croissants fab thank you

were no lamps in there, the room where the kids were

i was given with a warm welcome when i arrived and when i was always welcomed by other staff for breakfast too with it fully explained to

false advertising about the bar and cocktails menu

friendly staff, loved the bar area downstairs, very clean and tidy rooms, great location perfect for

not easy with kids and luggage

clean room, good wifi signal

spa facilities only consisted of a swimming pool which was way to cold for comfort

room service was great

control in the swimming pool, it was full of kids throwing equipment around so we chose to leave as we were getting hit by floats, parents

super large room and bathroom with big bath. lovely bar area

also, staff was amazing and the large bar area was a good place to replace and watch a game

the bar area is stunning

i wish there had been room service menus in the room for us to order

bar area is great, preserving the character of the late victorian building like the other areas of

the pool is huge and on this sunday very quiet. my kids loved it. staff is very very friendly.

swimming pool, great wifi, spacious room and lovely breakfast.

pool is open for kids till 7pm if you have kids you can't come to swim

small thing was we were told the wrong time for the pool kids times

also on site is a gym and large pool for use for a small extra charge

can’t comment on bar and restaurant due to covid-19 related

breakfast food = plenty food and very nice

loved the fact the hotel had ev charging

not the hotels fault, but the ev charge point outside didn't work wither, one of the reasons we booked there

asked for early check in and was given with no charge

we chose to have room service but there was a mix up with our order, however the staff were fantastic and amended it

free wifi reception in the room was excellent

easy to get to, parking free. catered for elderly mother. staff so helpful and lovely

wifi wasn t great

and the breakfast is kids free

to stay in a hotel with spa (as advertised), i would expect seamless experience when you go with kids and family in pool areas

spa was so relaxing and loved our massages

peaceful surroundings... pleasant staff and good food. room service was good also.

pool area was wonderful and very clean, breakfast was plentiful and the evening meals were

lovely room service and access to the spa

good breakfast, bar meals and restaurant

lovely breakfast , friendly and professional staff , relaxing hot tub, steam room and pool

food in bar and breakfast very

the spa facilities were unavailable

given wrong room initially but ok as changed it. spa facilities closed.

i stayed with my 2 kids and i had a sofa bed set up for my daughter which was very

free wifi and free parking

free parking is amazing

there was no telephone for room service, which was quite inconvenient

very relaxing with 3tired kids all they wanted was to lying down and rest

the room spotless large and comfortable, with everything you need, including excellent wifi connection

the bar area is very pleasant and a nice place to sit & have a drink

the hotel was clean with large rooms, and the parking was free with more than enough spaces

poor wifi and phone signal on ground floor

the room service

bar area was really good and kids play ground was

no one at reception and to go to the bar to get card for room

lovely bar lovely and clean and cheap for what we had

i brought my 2 kids, one of which had a birthday so the room had happy birthday signs and a treat package waiting

) landlord kept the bar open for my late arrival

and staff very helpful and friendly,good parking and central location, would definitely stay here again

location , staff very polite and helpful, harley the bar manager was excellent and went beyond his

very friendly staff no problem with changing room as above bar highly recommended

bar is 24 hr for residents and all the staff are so friendly and helpful the hotel is very clean

the location was great with plenty of parking

comfortable bedroom and a good breakfast

always friendly and breakfast great.

had a evening meal there as we arrived after 4pm, and that was worth every penny, the breakfast was excellent, i liked that the bathroom was a wet room so didn't have to climb over a

excellent staff, very friendly. lovely breakfast

was excellent, very clean and freshly decorated, breakfast was top quality and the staff were all lovely

being in town centre parking is challenging but i expected that.

continental breakfast albeit basic, cooked breakfast was fresh and fantastic

wifi speed was not good enough. no water in rooms ?

with kids we had two single beds and two folding beds - the folding beds were by far the most

parking was limited.

location for me when working in the area, just off the m4, lovely food and a great bar with a friendly atmosphere to watch the football in

good atmosphere in the bar as well

a very clean and comfy room with a good bar and food. the vegetarian breakfast was excellent.

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

bar was great as was the food and staff it was a lovely stay we stay in port talbot quite often as

wifi was not peropely accessable in the room we stayed, but alternatives were provided for the

wifi dodgy. the receptionist sorted out the issue immediately

good location for work, nice breakfast, decent free wifi.

so central and great to have parking opposite

value for money, free breakfast, wifi, parking and nice staff

wifi did not work in the room....had to go downstairs.

) very slow and intermittent wifi

good restaurant and bar facilities. large room. friendly and helpful staff

free wifi but need to keep signing into it

on sight parking was handy too

the bathroom was unpleasant and no waste bin there was alot of noise from the downstairs bar until at least 2

we weren’t told that they lock the bar door (where we entered) at night so thought we were locked in

we arrived friday night you could hardly hear the check in details as there was karaoke in the bar and it was really loud

we needed, a very short walk to the concert we were going to see, an added bonus was the bar below had on entertainment too

would of been great if the bar below opened for breakfast.

bar and restaurant staff were very helpful

spa was a lovely touch for a relaxing start to the day

the gym is very well equipped

food was amazing in the restaurant both evening meal and buffet breakfast

about 6 people in the pool and no one in the gym but i still couldn't get a locker as there were no keys for the mens locker room

made to feel very welcome and regulars in the bar full of character and stories

welcoming good food in the bar friendly nice large rooms very clean

property was lovely and you could sit out on the bar terrace by the river

a nice bar which was busy, a great little restaurant that did well-made food

nice bar and separate restaurant area

lovely location. room was great. staff were friendly very helpful. breakfast was delicious.

the view from the court yard at breakfast was beautiful the staff at breakfast were very friendly made us feel so welcome, the

the food was excellent both breakfast, lunch, diner

excellent breakfast included in the price and the staff serving were really friendly and helpful we had an

we had lunch and breakfast there and the quality was exceptional

com did not offer me a family room when i booked only two rooms for my wife and kids

perfect location the village was just 5 minutes off the motorway, great breakfast before our journey on down to milford haven, our 3rd visit, will be booking for for a

the staff were really friendly and breakfast was good

your own fault you should’ve thought of a taxi before you went” fair enough but helping two kids you do what you can

super breakfast and bar and restaurant on site

also a lovely golf course just up the road

to the golf course

hotel over the road from golf course with great breakfast.

ideal for golf at ashburnham golf club and also for walking along coast path and harbour

very late check in with room service available

very enticing bar and restaurant downstairs

very friendly staff in the bar / restaurant

the rooms are comfortable and clean, the bar downstairs was brilliant

breakfast was good as was the food in the bar on an evening

staff, food, atmosphere in bar and very clean comfortable bedroom with large ensuite shower room

loved the setting, the bar i award winning

everything. hotel staff was amazing, the breakfast was stunning.

the staff were very helpful giving us early check in so we could change for ceremony

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

breakfast was good, evening meal was superb and the location is fantastic set in the rhonda valley,

i was in the outbuilding, wifi was not available in that part of the hotel

lack of wifi. as in zero coverage.

great communal areas, room was beautiful clean, restaurant and breakfast were both stunning

comfortable room ground floor safe parking friendly staff good food

breakfast was amazing and the service again was impeccable

and tidy room, friendly bar staff, and the best breakfast i have had for years of hotel stays

good welcome, nice room , friendly staff in bar and restaurant excellent parking facilities

was excellent, food in the bar and restaurant also great with good service location was ideal for access's to the brecon

service was second to none, so friendly and made us feel so welcome, even the locals in the bar added to the experience and recommending places for us to visit, which we did the next day

also give the bar man a raise may cheer him up don’t think he smiled once

clean and great location for ev charging

location, staff were all very friendly and helpful, had a lovely breakfast and the spa was amazing

the bar staff were very efficient and friendly and the room service food ordered was of a great

the catering staff and bar staff, but especially reception

facilities were fantastic with gym, spa and bar area

car parking in terrible

good car parking

to get wifi on iphones and very bad tv reception in the bedroom breakfast could have been better presented

wifi weak

during the night and breakfast not great a little over cooked and the 50 taken from you for room service shouldn't be if you need room service pay at the room when things are delivered to

lovely setting in countryside with golf course.

on arrival we was asked for a debit card so that the hotel could hold 50 for any room service or drinks

wifi in the apartment was not reliable and although there appeared to be a second wifi network, we

ho had given such a warm friendly welcome when we had stopped for

wifi was a little slow, might need a booster or something in place to make it quicker.

the breakfast was delicious, the bed was super comfortable and the staff were very helpfuk!

dog friendly restaurant and room and car parking

didn't get any traffic noise as the rooms are at the back and face away from the road, plenty of parking and working electric chargers

friendly , excellent staff , large well maintained rooms , exceptional room facilities, great parking in a beautiful location

could be made to: gym facilities: these were poor

my room was well appointed, fresh and clean and the food at dinner and breakfast was excellent

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were