the wifi was an added boost

room service was confusing, lack of menu, the ac didn't make a difference to the rooms temperature,

no parking.

parking is very restrictef

14th february for valentines night which was a friday and next day was a saturday and missed breakfast because we did not realise it was 7 till 9 just thought stopping at 9 on a weekend is a

parking was a plus

there was a kettle with tea & coffee facilities, plus free wifi

good value bar too

great location, free parking, great rooms and facilities and very helpful staff

only have two negatives the barmaid was not very friendly and i was told they were too busy to do room service

a man in the bar donwstar he want faiting us because we foreign people

we arrived friday night you could hardly hear the check in details as there was karaoke in the bar and it was really loud

we weren’t told that they lock the bar door (where we entered) at night so thought we were locked in

the bathroom was unpleasant and no waste bin there was alot of noise from the downstairs bar until at least 2

the ladies who made breakfast for us in the bar were very nice-loved the cheesy toast

the free wifi in every room was brilliant and very fast

lack of room service

professional staff; lovely hot breakfast - simple but ample selection; comfortable bed; excellent wifi - best i ve ever had in a hotel, anywhere, any time

ich was our fault) went beyond our expectations and we were very grateful for their

were spacious had everything needed iron hairdryer wifi the food was very good given its an e press hotel staff were extremely helpful attentive

fitness room was well equipped. breakfast was good. rooms were very big.

air conditioning units in our room and our grown up kids room both made 'noises', so they had to be turned off

spa was so relaxing and loved our massages

lovely peaceful clean comfortable and friendly fantastic cooked breakfast !!!

air conditioning units in our room and our grown up kids room both made 'noises', so they had to be turned off

breakfast was amazing and food in general was exceptional

didnt tell us about room service, time we had to leave our room or anything of that kind

parking facilities is plentyful and close by

extra for room service breakfast, no menu didn't no what to order

00 and not possible to have any room service or snacks machine available after that - so our only choice was to register for uber

staff were helpful and bar food was tasty & adequate

swimming pool and jacuzzi nice extra

next door were a swimming pool and cinema, fantastic

the food in the bar was excellent, the staff were really friendly, helpful and polite.

comfortable room, nice swimming pool and hot tub, excellent location (near the cinema, the seaside, lots of lovely restaurants)

were more than friendly very helpful and brilliant with accommodating kids and helping us warm baby milk up etc plus they had a swimming pool which was a big hit with

room was fine for us and 2 excited kids

thought the staff were very friendly and pleasant and enjoyed the bar area and restaurant food

early breakfasts in restaurant or room service

commend the privilege room) and facilities, breakfast was nice and free parking we enjoyed our stay and would stay

the bar area was lovely and the staff friendly

friendly staff, late check out, upgraded room, central location

great location, easy to find and plenty of parking

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

would have spent more money at bar if these

as the bar was closed we were able to take a drink to our room

the bar and restaurant had a brilliant atmosphere and the staff were fantastic

welcoming good food in the bar friendly nice large rooms very clean

property was lovely and you could sit out on the bar terrace by the river

a nice bar which was busy, a great little restaurant that did well-made food

lovely breakfast

can’t comment on bar and restaurant due to covid-19 related

the rooms were very comfortable and the breakfast the next morning had lots of choice and the food well cooked

the room is everything you need for a short stop over and the bar has a very nice pint of bitter

pleasant bar and communal areas with a superb breakfast

conditioning didn t work - other village hotels offer fans in the room room service was disappointing significant changes to the price on a daily basis - bit

we would have liked to have had a swim in the pool but felt too much time was allowed to the kids learning to swim

we would have liked to have had a swim in the pool but felt too much time was allowed to the kids learning to swim

pool is open for kids till 7pm if you have kids you can't come to swim

big comfy rooms good room service

bar was great as was the food and staff it was a lovely stay we stay in port talbot quite often as

location for me when working in the area, just off the m4, lovely food and a great bar with a friendly atmosphere to watch the football in

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

bar and breakfast staff were very friendly and very helpful

i wish there had been room service menus in the room for us to order

couldn t get a sandwich after midnight although they say it s 24 hour room service

the bar and lobby

ev charging in carpark was a bonus

i didn't use the restaurant, but room service was great

requested early check in between 10am & 11am. arrived @ 9.30am and room were available

room service - expensive and poor quality food

the bed was super comfy and clean, the tv was huge and room service was quick and friendly

no room service or restaurant ud83eudd14

facilities and location was fab great for the kids and us weather was a great bonus loved our stay wiil be

cleaner even spotted a toy one of our kids hid under a pillow and ran down to reunite it with him before we left which was above amd

if adults have free tea/coffee then maybe a juice/water with breakfast for the kids

the breakfast was very nice and freshly prepared in the cafe at reception

i especially liked the fresh fruit salad at breakfast

didn't have breakfast but i did eat in the restaurant twice and food was excellent

small gym and they no longer have a pool.

kids missed waffles at breakfast, on our second morning

, the gym and pool were closed but that wasn't the hotels fault due to current restrictions

room service

however, easy to get onto the beach/promenade for a jog and there are a number of gyms nearby

really nice breakfast

everything. hotel staff was amazing, the breakfast was stunning.

breakfast

friendly staff, nice breakfast cosy atmosphere with nice view

me and my husband then went for a drink in the bar by the log burner

car park on site bar and restaurant

super friendly bar lady

good welcome, nice room , friendly staff in bar and restaurant excellent parking facilities

service was second to none, so friendly and made us feel so welcome, even the locals in the bar added to the experience and recommending places for us to visit, which we did the next day

my only small criticism was that i thought for a saturday night there wasn't enough bar staff.

excellent bar and restaurant serving great food

sunday lunch and breakfast was excellent

,location very handy as mins from motorway ,10 min drive too porthcawl ,5 mins too grove bay golf club which was lovely course

it was 2 adults and 2 young kids

the staff were really friendly and breakfast was good

always friendly and breakfast great.

comfortable bedroom and a good breakfast

yoghurts/fruit available at breakfast so i paid for a breakfast on the friday morning that i never actually benefited from :(

had a evening meal there as we arrived after 4pm, and that was worth every penny, the breakfast was excellent, i liked that the bathroom was a wet room so didn't have to climb over a

was excellent, very clean and freshly decorated, breakfast was top quality and the staff were all lovely

very good breakfast and close for our golf trip.

to royal porthcawl golf club and staff who were happy to serve us supper slightly out of

was very good set us up for a round of golf

this included the bar staff, waitresses, staff in the morning serving breakfast & the cleaners

crowded but the dinner at the bar was just fine

clean and great location for ev charging

comfortable room ground floor safe parking friendly staff good food

lovely staff, great breakfast, clean room. perfect for a golf trip!

location perfect for our holiday at the golf

location very good for other local pubs and restaurants and golf courses nearby

very comfortable rooms with good showers. easy off road parking.

breakfast was good as was the food in the bar on an evening

lovely bar and restaurant areas, very comfortable, smart and well appointed bedrooms

the room was super clean, there is a bar in the ground floor for food, however as they are just back from covid restrictions, they we

very enticing bar and restaurant downstairs

we just had a drink in the bar downstairs, but the food looked delicious, so we will definitely book a table in the restaurant

the bar area looked nice, though i didn't stop for longer than to check in

have done more for us to make our stay a good one for everyone, to the pint of remembering the kids names which they absolutely loved

no one at reception and to go to the bar to get card for room

restaurant had outside play area for kids and staff were all very friendly and helpful

location, quiet, and best yet the kids had a full signal bed each and didn’t have to squeeze into a sofa bed

my room was a little too far and wifi connection was not very stable

everything! staff were awesome - especially the bar staff.

wifi in the room was poor, very slow

wifi kept dropping out which was frustrating

spa and the superior room had good facilities

i was surprised that we weren’t given bathrobes at the pool to take back to the room - felt a little less

friendly and helpful staff, on reception, bar and in breakfast room

the spa was amazing and so was room service

free use of the sauna/spa pool

good hearty well- cooked meals, especially the breakfast the spa, pool, sauna, steam room and gym make this a great place to say in less than perfect weather, nevertheless the gower and sea was

staff were friendly and helpful, chloe behind the bar was fantastic and worked so hard

were helpful the free wifi kettle and fridge in the room the room was clean

good location, spacious room, satisfactory, convenient, wifi was great

parking is very limited

wifi worked well

lovely breakfast too

good car parking

i liked my room in the coach house but the wifi failed on the last 2 days which was a pain

wifi was working fine

interesting location up a narrow lane also used by the golf club.

excellent room service. attentive staff.

free wifi, lovely food in the restaurant and good range of wines

the sandwiches and chips we ordered late in the evening as room service were excellent as was the breakfast

room service excellent

easy parking wifi spacious & very comfortable rooms spacious bath/shower rooms excellent staff good food amazing

good car parking

reasonably good breakfast, friendly and helpful staffs, good location.

had to wait a long time at the bar to settle the bill for our evening meal; otherwise nothing not to like

breakfast would have been nicer with more variety on the continental side such as sliced meat and

we were able to sit in the bar area but not much of a lounge if you were staying a few days.

it s a nice hotel with a bar & restaurant

excellent service at the bar in the evening

breakfast was lovely and the bar was comfortable and very stylish. sunday roast was brilliant.

great place to stay for golf at ashburnham

all the staff - at reception, breakfast, in the bar and the cleaning staff - were all very friendly and

food was absolutely delicious off the main pub menu and breakfast in the morning was cooked to order with continental extras to choose as you wish

the view from the court yard at breakfast was beautiful the staff at breakfast were very friendly made us feel so welcome, the

the food was excellent both breakfast, lunch, diner

excellent breakfast choice, staff polite and attentive. lovely location

lovely location. room was great. staff were friendly very helpful. breakfast was delicious.

lift, so bear that in mind as there's steps in bar area as well as stairs to the rooms

we had an evening meal and breakfast and they were excellent

breakfast and food was delicious

evening bar food quality poor and restaurant food choice very limited

tasty breakfast, clean rooms and polite staff.

breakfast

wouldnt go as a couple as i didn't think it was a 4 star hotel more like a 3 and too noisy with kids running around shouting and the doors banging as they are heavy room doors,breakfast was ok it

gym has small shop for missed essentials, decent selection of equipment but fairly busy

m, swimming pool, whirlpool bath, steam room and sauna) was the highlight

pool was amazing

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

there is ample car parking, including a car park to the rear of the property

music or tv in bar area- only tv viewing was sport all of the evening, would have appreciated

breakfast very good made fresh to order. staff working hard to please

it was also good to have a bar and restaurant available so you didn t have to search for somewhere to eat after a long day

parking a little tight and limited otherwise excellent

very clean. modern looking. bar is a great addition.

times i had to wait for things - the room service line took ages to answer on all 3 occasions and often there wasn't anyone on the

had room service and the food wasn't very warm

the pool and spa facilities, the ambience. the staff were so friendly and helpful!

the gym was a bit cold

the bar and restaurant had 2 huge screens and a few cinema chairs, which made it great fun to watch the

was a bit expensive for the number of stars and i was unable to use the app to order room service

the information left in the room about the facilities, breakfast and wifi was very helpful

starbucks wifi

breakfast was full english with cereal and pastries

would be better if the pool was open for the kids.

kids loved the swimming pool

nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the ducks suitable for every average group love to visit again

the hotel and location in general and the kids loved the pool.

bar meal was a bit small for the price but tasty enough, bar prices a bit high

i received a warm welcome from the staff and the bar appeared to be an enticing and comfortable place to unwind with a log fire as the focal point

the bar in the evening was closed and refused to serve us at 9:30pm!!!!

the warm friendly service & relaxed bar area.

friendly, welcoming staff - large bar areas sectioned with quieter areas and comfy seating

not a massive problem as the bar the next room over

staff freindly and competent. rooms great, food fantastic. slept like a log. parking for my van.

the food quality was good at dinner, the waiter did not appear to know what was included in the kids menu

room very nice, dinner good. breakfast good

limit on free wifi

friendly staff nice rooms and on site parking can't fault it

the wifi worked well

free parking

reception, gave me a couple of bags of crisps for free as the bar food had ended

service in the bar and restaurant was exceptional and compliments to the chef as the food was spot on

breakfast had a good choice of items, staff knew my room number without needing to ask me

a lot of kids running around without parental control.

room above had numerous kids staying

were so lovely and friendly, accommodated late check out for me

perfect and kids option

breakfast choice decent shower great location comfy bed and very obliging staff also free

clean and comfortable room. lovely breakfast. parking. close to centre of town.

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

clean comfortable and friendly. wonderful breakfast

very clean and comfortable. excellent breakfast.

only an extra £10 for late check out (6pm instead of 11am)

comfortable, quiet and friendly staff. the breakfast was well worth the 14.

great room service

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

beds comfortable, wifi strong, breakfast good

view from room , room service , good breakfast choices.

staff, breakfast are also lovely, room services available and very good value for money

welcoming bar with comfortable seating

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

my kids being with us

comfortable bar and lounge

spa facilities were good, buffet style breakfast was excellent

large room, very clean, great room service and friendly staff!!

the use of all the spa facilities was very nice.

we can recommend the pool, jacuzzi, sauna and steam room; and the gym has everything you need

great customer service, so friendly! room service breakfast was lovely

the room service team also did an amazing job in catering for a couple of dietary requirements - thank

which seemed to increase the noise from everyone elses air con units ,also tried to arrange late check out prior to arrival -told to ask at check in -tried that and told to ask in the

complimentary 1pm late check out and breakfast pastries included when signing up for free ihg club

but the gym would only go down to 19 degress which meant it was blasting out heat and i couldn't find out

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc) (-)no real window; would have liked access to laundry facilities. (-)the cleaning company who does their laundry put a few holes in one of my shirts

also found a hair dryer and a laundry bag which you can order service for

coffee has never tasted nice at breakfast

grand city centre hotel i picked it for the spa on the 6th floor which i got to enjoy by booking the thermal suite

luxurious environment / super clean / friendly staff / great breakfast / central location

breakfast good

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

friendly staff at the gyros assisted with early check in

room service very reasonably priced

good sized room with everything, nice spa area pool ect, lovely staff, breakfast, location

the service and the pool

and helpful staff made the stay even more pleasant, lovely pool kids loved it

good sized room with everything, nice spa area pool ect, lovely staff, breakfast, location

wifi was good with only a few

i liked being able to whatsapp my room service order

you can hear bass

had a smart tv so could use all internet apps and the wifi connection was good

no room service not a great welcome

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

a great selection on the evening room service menu

super staff comfortable bed nice bar area what's not to like

location breakfast room service

room service wasn t that great in terms of food standard

room was fab bed a little hard but slept well. breakfast had very good variety. kids loved it.

breakfast

tiny bar area! didn’t matter as so many pubs nearby though.

hotel was quiet despite being right in the centre of the city and the breakfast was great with cooked and continental options and great coffee

kids loved the quirkiness of the rooms

the only disappointment was that an early check in was not available

esp cold for kids

bought the kids some pens and colouring helped up to the car afterwards

the gym was amazing

to find not only was there a baby swimming class going on just as we got to the pool

i had friends visit this one time and they were exposed to the sight of all my laundry

of course that's not their fault, but the laundry house's, so i can't really comment

nice, view and great room service & confutable beds

didn't bother my kids though

location/ early check in