love the quietness and the staff is excellent. pool is amazing

breakfast ends too early. market way too expensive.

everything was excellent. the room was clean. staff friendly. breakfast was okay.

he offers a superior breakfast, welcoming staff, and everything goes smoothly

they offered a hot breakfast even durning covid.

i was allowed 2 parking spaces

plenty of parking

no breakfast included, noise from the road and highway.

people outside in parking lot drinking alcohol

didn't go for breakfast cause i didn't know the location and the staff didn't say anything about it

when i booked the room, it said continental breakfast but they stop having it

no breakfast

the lack of breakfast options

i was allowed in early check in which was great since i had just flew in from florida.

there was no continental breakfast, but this may be due to covid-19

people at the front desk were so nice, room was clean, great pool and an awesome continental breakfast

oh and love the pool

was above great for money g r eat the problem i had was we use inns and suites for there indoor pools the

breakfast, bed, how nice the bathroom and soaps were, the staff where really kind, and it made a

comfortable bed and pillows were comfortable also. breakfast was wonderful

breakfast was tasty . and bedding was soft and comfy

breakfast is good

hot breakfast in the morning like waffles eggs sausage biscuits and gravy things like that but

had to pay a $25 non refundable pet fee, because we left the paperwork at home for our emotional support pet, but offered to go

the pool

stay , and enjoyed the pool area

location was great. breakfast was ok

the breakfast was delicious.

the pool closes to early.

there were so many options for breakfast and it was great

our kids enjoyed the indoor pool

indoor pool for the kids!!! good breakfast a plus and comfortable beds.

good clean rooms! wonderful staff and good breakfast.

kids loved the indoor pool and the gym was definitely a plus. breakfast was good too.

we did not use the pool but the chlorine was so strong you could smell it in the lobby.

staff was very nice and friendly, i never made it to breakfast so i can’t comment on that

they also let us have an early check in after an 8 straight hour drive

i missed the eggs and sausage and bacon on the breakfast bar, other than that it was a good

and the pool was closed

continental breakfast

i didn't even know they served breakfast.

no breakfast.

breakfast was pretty pitiful

do i have any hand buns for breakfast? laugh out loud

breakfast was the worst we've ever had.

the kitchen area was amazing

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

had alot of drawers in the kitchen

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

the kids enjoyed the pool and running around outside

the morning breakfast was great

love the amenities-happy hour, breakfast, pool and hot tub

teenage kids were knocking on doors and then running away.

to covid regulations, my kids didn't get to swim because they can only allow a certain number of kids

the breakfast bar was the best ive ever ate at any hotel stay

was disappointed that considering your location, you did not provide shuttle service to and from the airport

convenient to venue , easy shuttle to concert and very friendly professional staff

breakfast was great. bar was well equipped with great eats and friendly service

the pool was really good

very enj poo yable stay,pool was so enjoyable for my family

due to the covid 19 it was only cold breakfast served.

nice hot breakfast and seating area

they have the little extras like breakfast items, but at a great value

friendly staff and great atmosphere the breakfast was great keep up the good work

someone had a pool party in the wee morning hours

need more parking options for rv's and similar. kinda spendy for what you get.

convenient location, not far from highway. plenty of free parking.

parking lot closed and only one exit to building due to construction.

it was clean, breakfast was good and the dinner they provided on property was good as well

clean facility, love the gym, onsite store

full breakfast, very clean and a functioning gym.

great gym

breakfast was very good, especially the waffles with sugar-free syrup

the breakfast was very organized. very quiet and relaxing

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

good breakfast

good breakfast

the breakfast team neededore help but food was great. waiting on some things

my room and breakfast

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

breakfast could have been better, key kept not working

enough food for breakfast.

the breakfast area was always clean and someone was there if you needed help

the breakfast bar was empty food was cold and biscuits was hard ..

kids running in the hallway on the last night and the people next door was loud

was a soccer team there while we were there and kids will be kids but they ran the hallways the entire time even early in the

saturday breakfast was not available at 7am. should have been

breakfast was good, room and hallways wwere clean

its basic but comfy, has an ok gym and most staff are friendly and helpful

enjoyed our breakfast

plenty if workout opportunities: fitness center, pool and basketball court, yes please

hotel breakfast was the best free breakfast at any hotel

us breakfast was u til 930 but when we got there at 850 am 90 percent of the food was already put away

pool closing time

fitness room

convenient location & good breakfast. our bed was super comfortable!

swimming pool was closed for a reason i don t know

breakfast. pool. staff

wasn t told ahead of time the pool was closed

the kitchen /dinning area was a bonus for me

suit was fully equipped with all kitchen appliances like a regular apartment

loved the fireplace and the fully equipped kitchen. the bed was perfect.

amenities were great (basketball court, outside lounge area and pool specifically)

we had a 1 bedroom suite with a kitchenette and utensils

apartment, smells mold, full beds (not queen), old equipment (kitchen,a/c), parking lot without enough space avaliabe for guests with parking

kitchen facility.

spacious room, laundry area, and good location

the full kitchen, dining area and easy chair were very convenient

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility i was not satisfied at

add a hot tub to pool area

love the gym, the pool the bar the room, everything was excellent

you have a restaurant on site and you have a gorgeous bar on site also

exterior pool on the main level looked pretty inviting

pool was advertised as heated, it wasn’t. limited breakfast and lunch selections

breakfast was great. and the hotel is close to a big shopping mall and to the charlotte airport

gym is in awful conditions

breakfast was great

the breakfast could have been a larger variety with meat all i saw was the turkey ham.

pool beds breakfast and linens we're wonderful

they don't have really anything for kids

great location kids enjoyed boardwalk paddle board food was great

my kids were so excited when we walked in the lobby

was relaxing room was clean bed was very comfortable the bar and grill is open now they have a starbucks in the lobby also

went in my room and my kids found candy pieces circling around the bed and under the desk

breakfast and dinner offered with happy hour they are followng the covid protocol wonderfully

was hoping that continental breakfast was included.

check in to breakfast to checkout, everything seemed to run smooth and simple

only thing that i was a little upset about was they're not being any breakfast anymore

gym lacked certain things such as a device to keep both treadmills going.

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

had to drive our wet clothes to a laundry mat to dry them

really good hotel. comfy beds and new facilities. gym well maintened and clean.

friendly staff, it was extremely cozy and the gym was very nice

they were short staffed and the bar wasn't open on a friday night.

was nice the room food spa gym front desk staff and the food service staff who cook the food service was

heated pool and hot tub, breakfast, dinner and drinks being free, friendly staff and location

the gym was not in working order

also a great pool-my kids loved

clean gym and pool and the hotel room itself was spotless

pool was in a weird spot in the back, no lounge chairs by the pool and the fitness center wasn't on

the pool

great location and value great breakfast saves time when on the road. friendly staff

greatly appreciated the early check in. lots of restaurants within walking distance.

everything, location, comfortable beds, good breakfast, swimming pool, just perfect

breakfast attendant can’t handle “crowds”

very comfy bed, large room. nice kitchen

the pool and gym were open and clean

we chose this hotel due to it having a kitchenette and having positive experience with hilton properties

of the pieces of equipment in the gym were broken

breakfast was great and the location literally so much around you.

the eggs for breakfast were very salty.

had plenty of things to do like gym, hangout area around fire pit

breakfast was a plus and it was delicious

small pool

my family was well rested and enjoyed the breakfast and pool.

breakfast, location

i did then when we went to pool we saw maintenance man outside doing nothing

great breakfast and i loved a 12 noon

pool being outside

onsite laundry facility

the front desk staff and the breakfast girl were extremely friendly and polite

requested early check in but they told me i couldnt

the property does not have a gym.

the pool was closed.

missed breakfast

they no longer have the breakfast in the morning only coffee and juice

the breakfast

small gym

breakfast area was crowded with 6 people in there

breakfast could be a lot better. everything was over the top carbohydrates.

everything else; the beds, the spacious rooms, the breakfast, the staff and the cleanliness.

the pool, krueger coffee maker in room, 2 queen beds, extra towels, seating area in room

cleanliness, quiet, good breakfast

the breakfast was wonderful and the location was great for our weekend getaway

fitness center was hot and muggy -and in the same room as the laundry

- free laundry facilities was the cherry on top

it was alot of traffic. it made me a little nervous, i kept my kids close.

loved the mini kitchen and full size fridge

strong water pressure in shower dishware for two in full kitchen area saw a lot of guests with their

breakfast was not great but thats not a deal breaker

breakfast fresh n tasty and the front desk personnel was friendly n knowledgeable

very clean. pet fee was only $20. close to highway. great pillows

great breakfast eggs, sausage

staff was super accomodating..breakfast was good

about the propertied nice ,clean very convenient with kitchen in it

into our room, starting with a complete kitchenette, a bright full bath, and spaciousness

loved the cleanliness & the kitchenette

early check in appreciated

necessary amenities (kitchenette with full refrigerator, stove top, coffee maker and microwave,), laundry facilities on site, coffee in the lobby

everything but the breakfast.

wish there would’ve been a continental breakfast at least on the weekends and or like a “happy hour” with treats/light appetizers in

kitchenette, space, and control of temperature flow.

location, clean, air conditioner. kitchenette.

the laundry room to hot

do to covid19, protocol for social distancing, breakfast was grab and go

breakfast was ok

i loved how spacious the room was. the breakfast was quick and easy to eat and go.

room, comfortable bed, nice variety of food choices at the breakfast bar

the breakfast

breakfast was great! bed was really comfy!!

at all they was calling before check out time almost like harassing then they don’t offer late check out or anything i stayed there for 2weeks and some change and still got treated crazy

it was quite and the pool was not crowded.. it was very peaceful..

did not like the fact i asked for a late check out due to my son’s tournament didn’t start until 2pm…i asked can i check out at

too was clean pool was clean breakfast was available but i didn't get up for it

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and

room was spacious with kitchen

the pool was a bit cold so we did not swim as much as planned.

very minor, but the breakfast although a wonderful touch with great staff, would be even better with a waffle/pancake

had an attractive one bedroom suite with a walk in shower and kitchenette

the pool and spa were closed for upkeep and repair which we were unaware of and may have changed our

pool area continues to be a problem

very nice breakfast

smell of chlorine in the indoor pool was very strong, made our eyes water after being in there for around half an hour and i

the pet fee was higher than other places we stayed.

breakfast was good, staff was friendly and helpful, place was very clean and up to date.

was nice and open, big and clean beds were comfortable breakfast was good location was good staff were

the bed was comfortable and the breakfast and coffee were great

the continental breakfast was really good as well

staff was great. breakfast was excellent and plentiful

nice staff (scotti at check in), very nice room and good breakfast

location, staff, breakfast

breakfast was great

didn’t stay for breakfast it was a really nice place to stay

michelle was very friendly and got us checked in quickly. breakfast was good. more eco friendly.

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

gym equipment was broken

think the price should have been cheaper because there was no breakfast, pool or gym

no pool or hot tub

convenient location. clean and nice fitness center

breakfast was good, nothing could of been better, rooms and workers were very kind and helpful

staff location and breakfast

nice clean pool and hot breakfast with several options

pool closed due to weather

clean room and common areas. pool looked great.

the pool and gym were still shutdown.

pool was closed due to clorine shortage and restaurant closed due to covid.

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

staff, cleanliness, updated look, on site laundry

very clean excellent breakfast!

the breakfast was delicious

clean, nice employees, pool.

gym and pool good and finally breakfast was the best for choice we had

the hotel is also right beside the interstate so it's very loud when you're in the pool

location and surprised laundry use was free during pandemic.

like the fact that you're able to check out board games, dvds and a variety of kitchen essentials

rooms had a full small kitchen and plenty of room

believe i asked for a king-size bed, but the kitchen accommodations made it with the queen

the room had its own kitchenette, which was a plus for cooking breakfast in the mornings

pool area was basically right in the parking lot with no privacy

breakfast was all carbs, which does not suit for diabetics.

the pool was closed even when the storms had passed.

the pool so noisy until closing time

great location. loved the pool

i did not take advantage of the breakfast. the location was excellent.

nice large rooms love the pool and outside area nice grilling area

the complimentary laundry was great too

location was great but the breakfast wasn't as nice as a marriott.

enjoyed our afternoon by the pool

breakfast

breakfast was a breakfast sandwich i’m sure due to covid

breakfast: delicious omelette with cheese, cereal, pastries, yogurt and other good food available

very nice peaceful breakfast be good just wish they have snacks and stuff

staff were nice, but couldn't commit to an early check in

clean, wonderful room with small kitchen

the room was perfect my grandchildren loved the pool

clean, comfortable beds and even pull-out sofa, pet friendly, excellent breakfast food.

room was large with perfect amenities like a full kitchen, two queen beds and a pullout sofa bed

love the home 2 suite hotel clean and comfy big room and the kitchen is amazing u don't see hotels today with big refrigerators and dishwashers and real

the pool was closed.

the heated pool, which was open for use, was very cold.

the inside pool needs a little attention, but i was glad they had one

the grab bar was too far away

com we were told the pool was open breakfast would be served the restaurant was available and the bar was open

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

had a nice swimming pool

the breakfast

i only seen bagel, bread, and cereal not really a breakfast for the ones who don’t eat this

meager breakfast although it was advertised as included with stay

parking lot was nice and well lit

location great close to the freeway and clean place for breakfast.

well lit parking

friendly helpful staff, nice rooms, nice breakfast.

did not use the business center, wifi, nor the breakfast

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

breakfast over at 9:30

room was spacious, loved the bathroom and breakfast was okay could’ve had more options.

the breakfast selection could have been better. orange juice ran out and was never replenished.

breakfast was very nice

everything just wish the pool was open.

the rooms were clean and spacious, including a kitchenette

the laundry room was

full kitchen

people with 5 kids at the pool with the parent and grandparent not watching them

the pool water was very cold.

rooms were clean, quiet and very comfortable. decent fitness room; nice pool and bar.

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

gym is nice

there was the front desk girl destiny, the bar girl katie and the manager (forgot his name) that were all very professional and made the

breakfast was okay. needs improvement

$75 pet fee was ridiculous

breakfast is always incredible & the staff are on the ball!

breakfast wasn't great but okay

staff was super nice and helpful. enjoyed the pool table and the gym.

unit needs filter cleaned- myself and both my allergy prone kids were up from about 3 am with coughs and sore

dollar tree, golds gym, wendy’s all less than 50 yards away

breakfast was delicious

gym was closed, pool was closed

location, cleanliness, dog friendly, excellent breakfast, the 24 hour coffee and water station, super friendly staff and also very accommodating

wifi did not work room was not really clean

parking for larger transit vehicles isn t good

good with plenty of parking

i could not get the wifi to work, seems the info that was entered at check-in was wrong

great stay maybe next time i ll try the pool

free breakfast ,pool hours , room good size

a little bummed that the pool wasnt available. we found out at check in.

amenities , breakfast, pool,wifi etc in

breakfast was very brief for this level of hotel. need more hot options.

size was great, bed comfortable, room was clean, breakfast was better than most similarly priced hotels

underground parking & loading area is out of the rain. underground charging is great

thought the bar was only choice til i saw others placing an order

they also had mini golf on site for free which was fun

restaurant and bar in the hotel and the hotel location

the hospitality was exceptional and the parking garage below the building was a nice addition.

00 non refundable pet fee

swimming pool is always out of commission we had to switch rooms the second night because the refrigerator

pet fee was high

to the park we were having tournaments; having a kitchen was helpful and the staff was nice

breakfast was lacking in flavor and quality. but it was eatible.

room was very clean, spacious and had a nice mini kitchen area

it suppose to be non smoking and i had my kids with me

was also a wire with exposed wires on the air conditioning unit, as someone traveling with small kids it made me nervous

some of the food was cold, this is by far not the kitchen's fault, their was a family reunion of sorts that weekend and people kept leaving the

first two nights were horrible due to kids running and screaming in the hallways after midnight and some jerk doing burnouts in the

the breakfast could've been better. overall, the stay was great!!

the hotel space and the breakfast!

the staff was very pleasant and the breakfast was good the bacon was my favorite

could use some updating in the rooms. pool could use some tlc and updating also.

customer focused. great breakfast. great staff.

clean, friendly staff, location, fitness room, pool, great breakfast

location was great nice hotel, loved the indoor pool and gym area. rooms were spacious.

indoor pool very cloudy. wish u had an outdoor one

heat units were very loud when they turned on. gym didn't have towels or wipes.

great breakfast room was clean and comfortable

breakfast was great lobby bar was super

hotel was under complete renovation. noisy chaos. no parking.

nice beds, good wifi connection

breakfast could of been free . the bar could of been open.

the bar closed early for a weekend visit.

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

rooms had a kitchen, but no pots or utensils, just empty cabinets

in the kitchen, on our walls and headboards

no coffee machine in the room. no hair dryer. no dish soap for the kitchen sink.

nice beds pool and front desk is extremely sweet and got me in my room immediately

i love the facility, the room and the pool

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

of the pool

pool was closed for the season which was not disclosed when booking.

staff was very accommodating and the late check out is always a plus

the breakfast hostess was excellent and delicious

popcorn available and lollypops for kids

it was good. wifi a little slow and cleanliness was pretty good. staff was great

curtains don't close, and the noises from outside in the parking lot

kids loved the breakfast and evening meals along with the pool they thought it was the coolest

the wonderful after 5 kickback buffet and the breakfast buffet

the breakfast bar and the person behind the desk

the pool and the breakfast was good.

the swimming pools and breakfast variety w complimentary drinks

pool was recently renovated and now heated

check in was super simple, i made it to my meeting with a minute to spare my uncle enjoyed the pool and the suite i rented him was more than enough, it was great and the price unmatchable

pool was super cold, no point in having an indoor pool if it’s freezing that was my point in

having pool towels was a plus

room was overbooked but we got a free upgrade with no problem and was able to do a late check

breakfast was greatt

good breakfast , nice room , helpful staff

fully equipped large suite with kitchen and all utensils

like the countertops in the kitchen area not wiped down

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

the free breakfast

the breakfast

breakfast was ready at 6am each morning

the only issue i had is the breakfast menu is very limited, with terrible choices

very clean . free breakfast. great price

great breakfast beautiful rooms friendly, helpful hosts

no breakfast, the palace was amazing , one thing the room needs mini fridge!

continental breakfast. good coffee.

they could do to appease me given the unfortunate circumstances of other guest not teaching their kids the consideration of others

the children enjoyed the pool.

pool closed on sunday, kids couldn’t swim

pool water was a bit chilly as well as the pool room.

pool was still closed due to covid

breakfast was really nice and the pancake machine was a great hit for the kids

i loved my room and the gym was a nice space

pool was not working which was the only reason we booked there

everything was great, just disappointing in the pool area, and theres no hot tub.

was clean, breakfast was delicious and i appreciated the hand soap, lotion, body wash, shampoo, and

the location was excellent! breakfast was good! staff were very friendly!

was able to get an early check in, which was very useful so i could put my bags in the room while i went to the

quick and easy check in. love the on-site laundry and breakfast goes until 930!

no gluten-free breakfast cereal no decaf coffee no almond milk

the breakfast was very nice. the room was clean and comfortable. great experience.

pool area closed as it was last year due to covid

pool was closed, we specifically searched for a hotel with a pool so my kids could swim during our

better signage is suggested as we could not find the outside pool

the pool seemed a little run down, but my kids still had fun swimming. i would stay here again.

nice breakfast the next morning

exhorbitant pet fee

great staff and very good breakfast

clean room, awesome breakfast with many options, great location and exceptional customer service throughout the hotel

breakfast was both efficient and delicious

breakfast ran out fast (not a ding) just make sure you get there early

the gym was also very clean

the beds was comfortable. they had a nice gym. nice dining area staff was friendly.

receptionist very nice. breakfast was okay.

great staff, clean throughout and a good breakfast.

breakfast had a great selection, and fresh coffee plus located in a plaza for shopping and dining

the manager was really nice. place was clean, breakfast was good. i'd stay again.

no breakfast at this location

the gym and pool where easily accessible

not so many options for breakfast, really missed sausage eggs or bacon kyi

it’s was clean and quiet i loved the hot breakfast options.

more breakfast items. and breakfast lasting a little longer

terrible breakfast

the room was clean, and the beds were very comfortable. the breakfast was very limited.

wish you had an outdoor pool

breakfast wasn’t much

the dining area is also super nice and clean with a wide variety of breakfast items to

breakfast was better than i expected based on reviews and photos

breakfast is not all that, but the refrigerator and microwave in your room more than makes up for

laundry facilities and vending machines on site

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

kids were disappointed when they came back from playing in games and couldn't get into pool because

service was great, kitchen staff was extremely helpful, i believe her name was brandy

breakfast was nice!

that i didn't go to the gym

and they were out of the original waffle mix which that’s the only thing i would eat same as my kids