the pool wasn't open

breakfast was not great but thats not a deal breaker

was nice to have a nice breakfast instead of a bagged one

everything was as it should be. very clean. breakfast was very good.

friendly staff and good hot breakfast.

i also enjoyed the late check out feature for a pretty good price

location, price, pool

breakfast was great! bed was really comfy!!

too was clean pool was clean breakfast was available but i didn't get up for it

breakfast was limited to hotcakes and cereal only

the pool was cold

the pool was closed. bathroom sink was clogged and drained slowly

the continental breakfast was cancelled due to covid-19

because of covid, i am sorry i didn't get to use the gym, pool or have normal offered breakfast.

pool was dirty. should have a better breakfast. had to wait on clean towels.

everything was great, we stay there every time we visit our kids in huntersville.

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

sure do miss the hot breakfast out in the lounge

the kids enjoyed the complimentary cookies too

room, comfortable bed, nice variety of food choices at the breakfast bar

laundry room etc

into our room, starting with a complete kitchenette, a bright full bath, and spaciousness

it was new. comfortable. low cost pet fee.

the kitchen and full size fridge was a bonus, also having an ice maker in the room was great

our golden retriever was welcome with a pet fee of 20 usd

my kids loved that there was tea and hot chocolate available in the lobby during non-breakfast hours

breakfast was very good

there were kids knocking on random doors at all hours of the night

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

room was spacious, loved the bathroom and breakfast was okay could’ve had more options.

the pet fee was higher than other places we stayed.

breakfast, friendly staff and very well kept

very nice breakfast

small gym facilities, hot tub could use a touch up on tile

breakfast was really good, nice large room.

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

the indoor pool is great

pool was closed due to clorine shortage and restaurant closed due to covid.

staff, cleanliness, updated look, on site laundry

small room, staff were rude, pool was closed, bar was closed

like the fact that you're able to check out board games, dvds and a variety of kitchen essentials

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

workable kitchen

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were tidy

the beds are comefy, love the little kitchen.

the breakfast could be improved and the floor was dirty in the breakfast room

michelle was very friendly and got us checked in quickly. breakfast was good. more eco friendly.

nice staff (scotti at check in), very nice room and good breakfast

the breakfast was very limited

breakfast was great

staff was great. breakfast was excellent and plentiful

was nice and open, big and clean beds were comfortable breakfast was good location was good staff were

breakfast was good, staff was friendly and helpful, place was very clean and up to date.

the bed was comfortable and the breakfast and coffee were great

exceptionally clean and comfortable breakfast in am, which was great, limited but very helpful!

the pool was closed.

that we didn’t have time to use the pool ha ha :)

the grab bar was too far away

the older gentleman who worked the bar area he was very sweet to everyone

pool was closed the days we visited

facilities and breakfast

fully equipped large suite with kitchen and all utensils

like the countertops in the kitchen area not wiped down

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

breakfast was greatt

the staff absolutely the most accommodating friendly and engaging. second best breakfast ever.

there were a couple of men at the pool that were drinking and made me and a couple of girl cousins feel uncomfortable with their

laundry, spacious, great great breakfast

there was a sitting area separated from the sleeping area and a kitchen alcove

i liked the gym

rooms are huge and love the kitchen area

everything beds kitchen excellent

stain on carpet and water pressure for the sink and kitchen was low but overall a great experience and stay

the pool was a little too small

some guest were smoking weed on the pool patio. not the hotels fault but that was stressful

breakfast and indoor pool

i breakfast was okay. it could have been better, but it's a hotel not homecooked food.

a small gym and pool on ground floor

the staff was very pleasant and the breakfast was good the bacon was my favorite

the staff was friendly, the place was clean and comfortable, there's a swimming pool and a gym, and a hot breakfast is served in the morning

everyone was joyful. happy the kids love the pool.

loved the kitchen + bar and the kickback

kids loved the breakfast and evening meals along with the pool they thought it was the coolest

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

we really enjoyed out spa tub

the bar closed early for a weekend visit.

the bar... and room service

did not receive room service

the size of the pool area / gym could be bigger

stalled vehicles no parking

the pet fee was too high. we only stayed one night but paid the same as if we stayed for four.

was clean the staff was amazing the breakfast was awesome and no one bothered us it was just

great staff and very good breakfast

breakfast was good the location was perfect for everything that was needed

the gym was very nice

popcorn available and lollypops for kids

rooms were clean & comfortable. great location. decent breakfast options.

the free continental breakfast was out of milk and sugar the whole stay we were there.

i like that they have free breakfast and it was very clean

i basically had to conduct my own room service and clean the entire room with my own cleaning supplies to spend the night since i

i love the facility, the room and the pool

it was in a good spot and clean, nice fire pit and pool

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

the commode did not flush and the pool was out.

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

staff was extremely nice. room was clean and comfortable. breakfast was great!

should be some type of sound barrier between pool and

the breakfast was delicious

very clean excellent breakfast!

breakfast was very good

i usually stay at the nearby red roof for less money & no pet fee at all

breakfast was well stocked every morning with a variety of hot foods to cereal and yogurts

oder like gym socks

staff was friendly, room was fine, pet fee was reasonable

the receptionist were never down when we would go, the tub had no stopper so we couldnt give our kids a bath we had to do shower, the hair dryer was falling off wall, the breakfast was blah no

was welcoming and helpful ,room was comfortable and clean parking near our room

the pool was clean and served as a great place to relax after all day meetings

breakfast was ok, but was not really in the mood for breakfast

the room temp was easily controlled and no issues; everything was clean; we had a view of the pool and it looked clean and refreshing, but we did not use it

great selection for complimentary breakfast

i didn't like the pillows.the pool was too small

i didn’t like that the stairs where not close to pool or the middle section of the rooms

you get coffee with breakfast but that's it

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

no breakfast choices for gluten free. it would be nice to have yogurt available.

the free wifi was the only good thing about the place

roof of truck scraped the parking garage barrier!!

fresh fruit and some form of at protein at the breakfast bar.

breakfast, wifi

the parking lot was well lit and was within walking distance to a few dining options

my youngest son loved the pool, my eldest son loved the fitness room

breakfast was great

smell in your fitness room.

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and beverages in the room; excellent lighting in the room;

had an attractive one bedroom suite with a walk in shower and kitchenette

the water in the pool was dirty 2 days in row

breakfast was good for both the light and heavier eater

breakfast was blah but the motel is right next to a waffle house, so i wasn't upset.

i loved the heated pool.

no pool

beds were very comfortable, and a substantial hot breakfast was served in the mornings

some of the gym equipment was malfunctioning

kids running in the hallway on the last night and the people next door was loud

breakfast was great

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

no pool indoor

was very good, the location is excellent to shopping, restaurants, speedway, golf and i 85 and i 485

pool was already closed for the season which we thought was a little early, but no big deal.

our room was directly across hall from laundry!!!

used the laundry

the location is great, room was clean, comfortable bed, very good breakfast included and the staff is exceptional

they have the little extras like breakfast items, but at a great value

all in all, excellent!! breakfast staff very caring and helpful with a nice layout.

very enj poo yable stay,pool was so enjoyable for my family

due to the covid 19 it was only cold breakfast served.

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

traveling with two teenage boys, room was spacious and they loved the breakfast

enough food for breakfast.

the breakfast bar was empty food was cold and biscuits was hard ..

the breakfast area was always clean and someone was there if you needed help

pool beds breakfast and linens we're wonderful

pleasant friendly staff. good breakfast. clean big comfy rooms

free breakfast

breakfast times

indoor pool and gym and late hrs access

checkin to inquire about loud music & was then told it was a customer appreciation party in the parking lot & we were welcome to go

the staff was very friendly and helpful. the food and drinks at the bar were delicious.

security cameras in parking lot 10-11 vehicles broken into, including ours by breaking out back glass

previous gust socks and head bands in head board of bed, beds were made up sloppy when ask for room

the staff was courteous and the pool was great

staff, we were allowed to early check in & we got a 1st floor room. that was helpful.

swimming pool was closed for a reason i don t know

breakfast was good!

convenient location & good breakfast. our bed was super comfortable!

were teens in the parking lot with cops around 1ish in the morning

convenient location, not far from highway. plenty of free parking.

me booking my trip when the pool was closed but my spa tub made up for it

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

breakfast was great.all the staffs was amazing.

the pool was closed

2) the kitchen doesn't come with any pots or iron

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

had alot of drawers in the kitchen

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

laundry roomcost a little to much.

the kitchen sink was leaking and the place smelled like weed soon as you walked in

close to the zmax dragway where we had an event, full kitchen with full size fridge

everything including the pool and laundry room.

we could hear every door shut and the laundry room 4 rooms down the whole time

especially liked the lobby bar to relax and unwind

it is not meant for friends and family with kids

the pool water was very cold.

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

microwave in the rooms is terrible when you have kids and they want something quick

$75 pet fee was ridiculous

location, right off the hwy. very clean quiet excellent breakfast

ck) but this time i was in a room on the front which was very loud ( highway traffic) also the pet fee for one night is a very steep

this was a change from when we stayed last year when there was no pet fee, it is now $75 for up to 4 nights

wonderful healthy offerings for breakfast

amenities were great (basketball court, outside lounge area and pool specifically)

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

i wish the pool would have been heated. they had fun, but it was very cold.

pool and basketball court great for the kids

the staff was amazing!! great suite with living and kitchen area

it was a nice atmosphere. kids loved it.

to covid regulations, my kids didn't get to swim because they can only allow a certain number of kids

loved the two room suite and the breakfast buffet

the location and hot breakfast bar were great and convenient

my kids were getting cold and i wasn't able to raise the heat up, but my fiance' and i just cut it off

and the drapes didn’t close so the lights from the pool area also kept us from sleeping well

friendly, clean, spacious, good breakfast

enjoyed our breakfast

gym is in good condition and tv works, which is not always the case

loved the breakfast and it was good that they had laundry facilities

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

breakfast was good

the selects for breakfast

i loved the laundry room on the 7th floor

nice quiet location close to downtown. kids enjoyed the pool and breakfast.

had plenty of things to do like gym, hangout area around fire pit

clean, breakfast , customer service

pool was nice, if a bit small

was too much noise generated by people in the swimming pool after 10 pm

breakfast was a plus and it was delicious

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

good breakfast

the indoor pool area was great and the kids enjoyed it

there was only 1 guest laundry facility in the whole building of 5 floors

location, breakfast, large rooms.

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area possibly

hot tub and pool / complimentary food and drinks / helpful staff

my room and breakfast

good breakfast

the breakfast team neededore help but food was great. waiting on some things

breakfast attendant can’t handle “crowds”

great location. large room. nice shower. good breakfast. nice gym.

love the kitchen that includes full fridge, microwave, dishwasher, and plates/silverware

the room was great too, i loved the kitchenette

big rooms with full kitchen

was one of those rooms with communicating doors) and they were very loud, we

room service was great

they put a family with young kids next to us (it was one of those rooms with communicating doors) and they were very loud, we

i loved that it had a bar and restaurant style menu

everything was excellent it could be some more choices on the room service menu but the food is excellent service excellent heloise ice cream love

it didn't have a kitchen to give you a good breakfast only food like you get off a lunch truck and you said

gym lacked certain things such as a device to keep both treadmills going.

having providing hot breakfast

reservation on here included breakfast and we paid for that but when we got there their kitchen has been closed for quite some time and they don't have breakfast

the balconies could be bigger & the breakfast selection was very minimal

was clean hotel with a nice pool and exercise room

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

the bar inside and restaurant were nice inside as well

restaurant and bar on premise

the bar was nice with good bartenders

morning agent was helpful at breakfast

the pool

they worked with me for an early check in and were always very friendly

i like the breakfast.

pool was in a weird spot in the back, no lounge chairs by the pool and the fitness center wasn't on

pool being outside

i could access the gym at 4am

com had the hotel listed having an indoor pool/spa

small pool

breakfast, location

linen smelled like dirty laundry

everything but the breakfast.

down side is they provide no utensils for the kitchenette, u have to ask for everything

the laundry room to hot

location, clean, air conditioner. kitchenette.

the breakfast

the breakfast was always ready and it was a clean area

they no longer have the breakfast in the morning only coffee and juice

small gym

also the gym

it was an amazing stay, great friendly staff and the spa tub in the room was wonderful

did not know where the laundry room was

i loved the gym and everything was clean. laundry prices were great!

the property this was my second time staying and my kids love the pool and the breakfast in the morning

the gym was not as expected

no breakfast but the staff was friendly and went the extra mile for us

no breakfast but place was quiet and clean

were no eggs or any meat for breakfast, the only minus that i see at this establishment

breakfast was great, more than what i expected

the breakfast was very good

breakfast

the room and the breakfast

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

was very nice and friendly and the breakfast was a plus as welli could drink all the coffee i liked anytime of the day as well very

the breakfast was great service was good to

great breakfast and staff was amazing

had a sign that said no breakfast to be taken to the room

it was clean breakfast was good.

breakfast was good.

couldn’t take breakfast back to the room.

laundry facilities and vending machines on site

good breakfast...just off i-85...close to shopping.

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

complimentary breakfast simple and could have more options.

gym equipment was broken

gym needs new equipment

extremely clean. very friendly staff. hot breakfast. great value

is clean exceeding its star level, gym equipment are new, location is convenient that shopping center is next

think the price should have been cheaper because there was no breakfast, pool or gym

the hotel does not have breakfast

no breakfast.. we liked nothing!

came with kitchenette but no plates or silverware or cups

the kitchen sink was dirty

in the kitchen, on our walls and headboards

the room was very clean. i like that the room has a kitchen.

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

didn’t offer water at breakfast in the morning

more breakfast variety needed it was the same meals each day.

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

breakfast was good and everything was right on hand

thoughtful proprietor, breakfast generous

we are vegetarian, each breakfast item had meat in it. disappointing

room was very clean and spacious and we loved the kitchenette

a little more breakfast choices

also helped getting water & yogurt from the fridge when breakfast was over

kitchen was more than adequate with sink, microwave, apartment-sized refrigerator, toaster, and 1-2

breakfast was very brief for this level of hotel. need more hot options.

not a dislike but the indoor pool was fairly small.

clean, spacious rooms. friendly front desk staff. great breakfast!

location and breakfast

breakfast could of had better choices. coffee ran out and scrambled eggs were cold.

laundry room was out of commission during my stay so i didn’t get to use the facility

clean property and rooms, cant forget the gym with a great variety of free weights btw im a gym fanatic, lol and would love to stay at

no pet fee.

later pool hours

the facility was always clean, i used the gym and the pool and was very happy overall with my

we requested an early check in since we had to pick up the baby by 10

the coin laundry

pool was out of order

pool was closed for maintenance the two days we were there and there were areas not cleaned well on

the breakfast was wonderful

restaurant and bar in the hotel and the hotel location

covered parking

we spent some time at the bar and had a great

they also had mini golf on site for free which was fun

our room service meal was also enjoyable

the kitchenette is wonderful

fitness center was hot and muggy -and in the same room as the laundry

- free laundry facilities was the cherry on top

liked the full kitchen and the room layout with an ample desk and two comfortable chairs

free laundry

better signage is suggested as we could not find the outside pool

nice breakfast the next morning

pool was closed, we specifically searched for a hotel with a pool so my kids could swim during our

ate breakfast at waffles house

decor, breakfast, friendly staff!

gym could not really considered a gym

shuttle driver was great also

the shuttle driver was also amazing

the breakfast bar was clean, my room was really nice.

also i asked about late check out and i was able to check out at 12 and that was amazing because we had cheer comp to

a dog had soiled in the gym

initial website said no charge for pets but i was charged a $25 pet fee for having a dog

very outdated rooms, very expensive pet fee

the breakfast. i was expecting more... like scrambled eggs and bacon. very disappointed.

breakfast was excellent...room was wonderful...everything was perfect!! best hotel stay ever!!

the breakfast was very nice. the room was clean and comfortable. great experience.

quick and easy check in. love the on-site laundry and breakfast goes until 930!

quick and easy check in. love the on-site laundry and breakfast goes until 930!

no gluten-free breakfast cereal no decaf coffee no almond milk

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

the bar downstairs was nice too, and the bartender had great recommendations

breakfast was great. my kids enjoyed the stay.

clean, very kind staff, the room was absolutely perfect, breakfast and restaurant were also exceptional

breakfast could be better. food was gone before the time it was supposed to be over.

gym

the parking area it s tight

kids were in the lobby without shirts on during checkout

the steps and the side entrances were swept and mopped and i know mr patel also made sure the parking lots were immaculate as

of the motel looks clean and spring like and they even lakes mulch out and was picking up the parking

was clean, the staff was nice, they had breakfast waffles, coffee, juice, muffins, and cereal

room service hours are limited electrical outlets in room are quite limited and difficult to locate

a young lady

the hotel offer us a ride to the train station in their fancy shuttle, which is a replica of an old london cab

room service menu could have had a few more options or at least affordable items

the room was nice and clean. the staff was friendly and room service was great.

i was able to do late check out with ease

the room was clean and the pool was great for the kids too. big breakfast room

my kids went to the pool and one of the staff was rude about them being in the pool

they were able to give us an early check in that we needed it so much due to a long travel and family with small children

hotel did not have a driver for the shuttle service saturday night so took awhile to get get back to the hotel once the manager decided

breakfast take a lot of time due to the precautions for the covid-19

i loved the convenience to the belk theater, and the rooftop bar was lovely.

i enjoyed the two bar and restaurant accessibility.

the restaurant, rooftop bar, fitness center and everything else is great and you don’t even have to leave the hotel

great bar and dinner area at night

at the bar the separation between customers could be better, did not follow the 6 feet rule

went well from valet parking, check in/check out process, quality of room, breakfast, bar , health club, overall atmosphere and ambiance of the hotel, central location, quality of staff

front dest, valet and room service were wonderful

location superb and enormous bathroom with a tub! handy gym too!

the hotel bar has great atmosphere with exceptional staff

tub faucet leaked and room service left a dirty drink mixer on the wet bar

wish the pool was open later than 10:00!

pool was clean

great staff, clean throughout and a good breakfast.

room was clean and comfortable. breakfast was great. location was good.

the breakfast was delicious and included real eggs

clean and efficient. excellent free breakfast. all staff friendly and helpful

we were so impressed with the wonderful attitude of everyone, the shuttle drivers and front desk especially

the lady at front desk was amazing! the shuttle service was great!

to airport and the shuttle service

shuttle service not running.

close to the airport via shuttle. ease of checking in and out.

pool and gym closed

breakfast ends early and is taken up before time

great everything clean pool nice view nice

safe location, nice clean room. nice front desk. breakfast was free.