great breakfast and staff was amazing

breakfast was good.

couldn’t take breakfast back to the room.

not so many options for breakfast, really missed sausage eggs or bacon kyi

no breakfast at this location

breakfast could be 100% better and they need a travel agent rate.

nice scrambled eggs for breakfast

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

the dining area is also super nice and clean with a wide variety of breakfast items to

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

breakfast

breakfast great and room nice.

easy to find and had breakfast

love the breakfast, so clean and friendly staff.

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

no breakfast but the staff was friendly and went the extra mile for us

really enjoyed how accommodating they are to pets

on the sheets which is a sign of bed bugs and i had bites all over my back and butt as well as my kids

no pet fee

were no eggs or any meat for breakfast, the only minus that i see at this establishment

the hotel does not have breakfast

no breakfast.. we liked nothing!

breakfast was garbage

after all, everything was excellent also the breakfast was very good

breakfast was good and everything was right on hand

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

they woke up a little late for breakfast but the staff still allowed them to get something to eat to help hold them over for the 4

in the kitchen, on our walls and headboards

came with kitchenette but no plates or silverware or cups

a bunch of shopping opportunities about 10min away by foot, great because there's a kitchen in the rooms

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

rooms had a kitchen, but no pots or utensils, just empty cabinets

think the price should have been cheaper because there was no breakfast, pool or gym

no pool or hot tub

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

loved the full hot breakfast

down side is they provide no utensils for the kitchenette, u have to ask for everything

kitchenette, space, and control of temperature flow.

the room was comfortable and clean and the kitchen portion of the room was clean

this hotel for the kitchenette

is very us full when you need a kitchen when staying in a hotel for a couple week when you have family come in

the breakfast was always ready and it was a clean area

our room didn't have refrigerator or microwave but we were permitted to use the microwave in the breakfast area even though

breakfast could have been better more options

the breakfast

our room was right next to the laundry room so we heard washers and dryers a good bit

were disappointed to know that the pool was out of order until may

they were able to help us find shops and indoor pool options in the area

it made a lot of sense when i arrived at the hotel with my kids and we had to wait for our room to be ready

and no kids

personal was friendly and accommodating. the gym equipment was not in functioning condition.

clean, breakfast , customer service

was no breakfast served

we also had free breakfast every morning

shower water pressure and breakfast, needs improvement

was too much noise generated by people in the swimming pool after 10 pm

breakfast good

the pool wasn’t open yet. but that’s ok it was clean

breakfast area was neat and provided several options

didn't like the fact that there was no breakfast served on the weekends

the breakfast selection could have been better.

the breakfast....i was looking for grits, bacon, scrambled eggs, etc!! more of a buffet

nice little kitchenette fully stocked with plates, cups, eating utensils and a sink, but no way to cook

pool wasn’t in service. we really picked it for the kitchen and pool

of the pieces of equipment in the gym were broken

they let us do early check in so we didn’t have to check in late after the concert

room was close to ice machine, elevator and laundry room

to many kids in. the pool

everything worked, very good gym, very good breakfast and dinner

the snack time for kids was a bonus as well as the adult beverages time

hot tub and pool / complimentary food and drinks / helpful staff

had to drive our wet clothes to a laundry mat to dry them

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

the coffee at the breakfast bar was amazing me and my friend both commented how delicious it was and fresh

good location off highway. clean room. nice gym.

the food options and bar area offered plenty of choices

everything, location, comfortable beds, good breakfast, swimming pool, just perfect

loungers are needed in pool area:/

the pool

i really loved the kindness of all the employees, the room and the breakfast.

clean, pool ok, friendly staff, decent breakfast & reasonable price.

the location of the gym was not good

it didn't have a kitchen to give you a good breakfast only food like you get off a lunch truck and you said

gym lacked certain things such as a device to keep both treadmills going.

check in to breakfast to checkout, everything seemed to run smooth and simple

i like the gym and the pool. i also liked that i could walk out the room from the window.

pool beds breakfast and linens we're wonderful

rooms, guest laundry on site indoor pool,spa, and exercise room

the breakfast could have been a larger variety with meat all i saw was the turkey ham.

breakfast times

late check out was a nice perk to have an stress-free departure after a late night event

great location kids enjoyed boardwalk paddle board food was great

the front desk staff, house keeping, and breakfast bar staff were amazing.

they put a family with young kids next to us (it was one of those rooms with communicating doors) and they were very loud, we

no bench in fitness room but that's it lol

they put a family with young kids next to us

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

add a hot tub to pool area

the bar was nice with good bartenders

pool should be open until midnight as it is part of fitness center and swim at own

a bit pricey and pool needs cleaning on first day.

my accommodations the ability to do laundry the location and the staff .

hotels with full size refrigerator and kitchen is what makes a travel assignment feel like home

great building construction for quietness which with littler kids is key - for them and from them

the kitchenette is wonderful

- free laundry facilities was the cherry on top

the breakfast could have been upgraded.the same unsatisfactory two days in a row

i loved the heated pool.

was well kept, had a great breakfast and i felt safe and comfortable in my room as a female solo traveller

breakfast was blah but the motel is right next to a waffle house, so i wasn't upset.

were very comfortable; protein options for breakfast were great

only one chair for two people in both the kitchen and sleeping area

we didn’t try the breakfast but i heard wonderful things

i didn’t get an opportunity to go to the bar area, but it looked like a nice atmosphere

the room had a full kitchen with a refrigerator in a microwave no stove

the breakfast staff was amazing it was a mother and daughter saturday 4/6 and short staffed however

the history and decor were awesome, and the room service from the asbury was insane

elieve her name was ariana or something similar) and the nice driver of the hotel shuttle

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

the bar, restaurant, and room service were excellent

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real list of things to do or places to go nearby; simple things that other hotels have

, gym is not the same as the pictures

the gym on the top floor was fantastic, with beutiful views of uptown charlotte

the gym wasn t finished and the access to the roof was blocked.

is definitely comfortable in terms of facilities and wifi reliability for a business stay

we just wanted to relax by the pool away from our kids

comfort, cleanliness, free breakfast buffet, free internet, weight room/gym

the gym not being open because of covid

everything, breakfast, cocktails, room,...

the gym facilities was phenomenal

everywhere you can hear everything in the room so you hear all the noise of people me and my kids couldn’t sleep all night worst experience ever never going there

also, excellent gym in the hotel

the hotel bar has great atmosphere with exceptional staff

the room service ended at 10pm and there wasn t any snacks available after that time!

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

went well from valet parking, check in/check out process, quality of room, breakfast, bar , health club, overall atmosphere and ambiance of the hotel, central location, quality of staff

the restaurant, rooftop bar, fitness center and everything else is great and you don’t even have to leave the hotel

great bar and dinner area at night

i enjoyed the two bar and restaurant accessibility.

i loved the convenience to the belk theater, and the rooftop bar was lovely.

the brunch was great. roof top bar is awesome. location was great and spa was great.

room service food

was given late check out. saved the day!

the money i paid for this room and could not get a cup of coffee but yet they offern24 hour room service the room had no carpet and the floors were

gym was amazing disappointing there was no pool

no room service. not a variety of late night snacks or sodas of any kind.

valet, front desk staff and spa staff were amazing. the bed was super comfy.

nice pool facilities; clean; great staff

any questions any demand they made it happend the hotel is super clean …even i had a day at spa apoimenr they lady’s were great but there was smelling gas very very strong…aparantly was a

if the pool and fitness center was open

the pool was open however when my family entered the pool, 15 minutes later a staff member shouted at

room service!! absolutely delicious!

the staff was amazing! the gym is awesome and clean.

pool is best in charlotte and lots of dining and restaurant options around

we went to a concert and got back a little late, but the bartender was very kind to serve us just as the bar was closing

bartenders were overwhelmed and slow with acknowledging us when we arrived at the bar

super convenient for walking to shops, restaurants and many rooftop bars

king studio was perfect for a weekend stay with a full kitchen minus the stove

, were great, and kitchen and appliances were very clean

use some updating, not enough linens for 2 people, epicenter gone downhill, no stove in full kitchen, didn’t look as big as sqfootage, not worth the money, felt

the rooftop bar was closed after the concert which was disappointing

i was there for a fitness training that took place in gold's gym on the third floor, but you had to go to the bottom floor first

husband and i loved the view of the city from our room, the bar and restaurant inside was convenient

need towels need gym need clean beds

service was great check in was quick amenities and location was key bar was a treat

convenient room service from restaurant

location. room size. kitchen

fitness room with a single machine

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool and gym were also well maintained

loved my room with kitchen

friendliest staff ever! beautiful room and bar area too.

was not offered so did not have breakfast.

good breakfast (they have nutella so it was a plus for my kids) and nesspresso was a plus for me

positives; early check in and a very comfortable bed

rooftop bar was beautiful, even on a rainy night

staff was great,katelyn and benzel and the manager was great mark at the bar was very

bar staff and the overnight hostess were great

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

great vibe, bar scene

the bar and restaurant serve amazing specialty cocktails and excellent food

you get a card key to access the hotel elevators, pool, laundry and your room

pool not open

do not like the extra charge at the bar when i asked for a bacardi and diet and was charged two prices

made it easy to explore charlotte, friendly lobby staff made us feel very welcome, view of pool from

pool and everyone was nice and helpful

we enjoyed social hour and working out in the gym

a day that was highly inconvenient especially since other amenities aren t available like breakfast

the gym was state of the art and clean

room service menu was lacking especially breakfast

amenities were great such as the restaurant and 24 hour gym

nothing to tell us about the hotel and what they had to offer and location of restaurant, gym, pool

cation of ice, wifi pw, breakfast hours) that wasn't given at check in

great location, facilities very clean, breakfast was awesome

breakfast was amazing. best i ever had staying at a hotel

free breakfast, rooftop bar, location

we have two small kids and this upgrade made their trip extra special

the gym hours and functionality is outdated and unrealistic

room service was great and very helpful

pool not open for the kids

it s a little outdated in the lobby outside of the bar and restaurant.

i wish the gym had more weight machines.

had a bar and a pool

no breakfast or access to gym

the breakfast bar was out of a lot of products, but that was shipping issues

the restaurant and bar area was very nice and breakfast had a lot of selections the rooms were very clean and the beds

like the bar and little restaurant and all staff i encountered were

the kitchen area was great

the price location staff the room a 2 br suite a lot of space complimentary breakfast

in bar very friendly and helpful in evening

liked the 2 bedroom suite with 2 full baths and full kitchen

its very clean, the gym facilities were available and not crowded and valet parking.

i loved the cook to order breakfast!

then while at breakfast i was told i could get complimentary water bottles from the front desk and the same women

the indoor pool and gym were small but nice to have

facility was really nice, clean, and the hot free breakfast options

and the bar area is good and bar tender is nice

great location, i love the bar and restaurant, very beautiful city view at night

the restaurant and bar were closed for the entire day! the pool was also closed

the fitness center was very disappointing due to there only being 4 treadmills and one exercise bike

staff at the bar were definitely top notch

breakfast needs work

pool and hot tub was a little crowded but it’s memorial day weekend so it’s understandable

the fitness room

breakfast area was very clean and the food presentation was excellence

pool and hot tub clean, mediocre breakfast cold eggs and

no 24hr gym access

staff, honest accommodations, nice restaurant, good location and a reasonable size room, good gym

beautiful & modern decor loved the indoor heated pool .

% mandatory gratuity

rooftop bar closes too early

location! fabulous! i love walking around! gym and pool area

comfy place, good facilities, excellent gym - the best i ve seen at a hotel

we loved the food with room service. jp charlotte had great food too. staff was friendly.

entrance and was sparkling clean, had a spacious entry/reception space and a lively restaurant/bar

the bar at night and

the fitness center was really good

really enjoyed the spa and dean’s italian steakhouse

would’ve been really nice if the pool was little warmer

pool area very shaded.

fitness centre was one of the best fitness centres we have ever been to in a hotel

the cost of parking was high. the breakfast was less than average

staff was amazing and very accommodating, from the front desk to breakfast staff

the room was spacious and the kitchen even had a dishwasher, and it was one of the best hotel breakfasts i have ever had

the breakfast was simple but good enough

equipped with kitchen facilities

floats and pool toys for the kids

they gave us passes to the aquatic center but who wants to swim with a bunch of kids on valentine’s weekend

from the breakfast to the pool their staff was so nice and helpful

breakfast was out of this world!!! service was warm and friendly.

no pool and my sister said poor water pressure

the breakfast was limited for the price of the hotel

the check-in process, room, and breakfast.

location n staff. breakfast

the only issue i had was that the breakfast was very limited for the price

breakfast was really good

i love the facility, the room and the pool

of the pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

pool was closed for the season which was not disclosed when booking.

it was in a good spot and clean, nice fire pit and pool

the bar closed early for a weekend visit.

hotel was under complete renovation. noisy chaos. no parking.

the bar... and room service

very clean, good wifi, good location to highways, malls, restaurants, and friendly staff.

no room service

don't have enough food at breakfast. we went down around 9 am, everything almost gone.

the smell of marijuana in the hallway,by the pool and in the parking lot.

popcorn available and lollypops for kids

i like that they have free breakfast and it was very clean

good parking clean and friendly staff. great breakfast!

the breakfast could've been better. overall, the stay was great!!

the hotel space and the breakfast!

indoor pool was nice and clean and had plenty of towels

room was very spacey and comfortable. breakfast and pool were pretty good.

breakfast was decent

were comfortable, shower water was hot, kitchen area gave us a little more room to spread out

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to get them

i liked the kitchen area very cute and convenient but the bathroom was so tiny and awkward

it suppose to be non smoking and i had my kids with me

excellent breakfast .. pool nice, good restaurants nearby

breakfast was the only thing that we feel could have been improved

we had fun in the indoor pool

indoor pool very cloudy. wish u had an outdoor one

rooms are huge and love the kitchen area

the breakfast had many choices besides the usual

we really enjoyed out spa tub

front desk staff was awesome and so was kitchen staff

loved that the staff at the front desk and the staff in the kitchen were very friendly and helpful

small kitchen area limited to choose from

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

cleanliness, great shower supplies, ample space and great breakfast.

breakfast was good and the coffee was great

extremely clean a d comfortable, beautifully decorated, good breakfast and friendly staff.

it was super clean and the bed was comfy, breakfast was yummy!

clean hot breakfast busy walking location!

the gym was very nice

breakfast ran out fast (not a ding) just make sure you get there early

and the breakfast room was pretty

the breakfast was lacking they were always out of something and there weren't many options.

breakfast was both efficient and delicious

everything including the pool and laundry room.

close to the zmax dragway where we had an event, full kitchen with full size fridge

only complaint about this property as i wish that they included coffee pots with the mini kitchen

spacious room, laundry area, and good location

light switches didn't work, the stove light didn't work, the kitchen area was not very clean

amenities were great (basketball court, outside lounge area and pool specifically)

the staff was amazing!! great suite with living and kitchen area

pool was dirty my children could not get in they were so upset there was clumps of brown piles on

the pool was very nice and we used it several times due to rain or keeping our oldest busy while his

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

was resurfacing the parking lot

other than that everything was wonderful and i had a late check out bc i was literally glued to their comfortable beds

pool was closed. no notice of such online or told at check in

staff, we were allowed to early check in & we got a 1st floor room. that was helpful.

the hotel was close to everything. it had a lovely pool and great staff.

i told them i would be traveling with my two kids and even booked a room that was said to be big

24hr gym access; the hotel’s outside doors require room key to get in after hours.

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle bed was in the way when pulled out, not comfortable or clean (found a used

breakfast was great

breakfast was good

the breakfast area was always clean and someone was there if you needed help

everyone was friendly, and the hot breakfast was a plus.....

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

the room was very spacious for the price. and the breakfast was decent.

paying for laundry

clean, great breakfast, great staff

pool and breakfast hours

gym is in good condition and tv works, which is not always the case

loved the breakfast and it was good that they had laundry facilities

swimming pool been closed ud83dude29ud83dude29ud83dude29!!

breakfast was very good

the pool was a little dirty. it didn't keep me out of it.

the outdoor pool was nice

the staff was very friendly. rooms were comfortable and very spacious. breakfast was great!

my room and breakfast

good breakfast

the breakfast team neededore help but food was great. waiting on some things

good breakfast

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

convenient location, not far from highway. plenty of free parking.

no hassle parking

me booking my trip when the pool was closed but my spa tub made up for it

need more parking options for rv's and similar. kinda spendy for what you get.

the pool was closed

that the pool wasn’t open

they have the little extras like breakfast items, but at a great value

no pool

very enj poo yable stay,pool was so enjoyable for my family

some of the breakfast wasn’t good

it was too short. wish we had time for the gym and pool.

parking was easy to find, the lobby was clean and decorated beautifully

maybe need some security in the parking lot

due to covid was not able to get in pool there was a big family already there

pool room was cold as well as the water

at front desk mentioned free shuttle to the airport when we mentioned we needed to go in the morning

the breakfast bar was clean, my room was really nice.

ample parking, free breakfast, pool and gym

have a guest laundry which is open from 6am to midnight everyday

shuttle: driver was great

the breakfast wasn't bad and the bathroom was very

clean and efficient. excellent free breakfast. all staff friendly and helpful

shuttle service not running.

convenient, clean, great breakfast!

the rate, the great hot breakfast and shuttle to the airport

teenage kids were knocking on doors and then running away.

and gym were closed previous event caused them to run out of certain food last day construction caused

liked the unique lobby - it has a small water feature and glass elevators which my kids really enjoyed seeing

the room service food was just okay. the service was amazing, though.

the pool room floors are dangerously slick, i'm glad we didn't have our toddler in there

need more choices for breakfast

the breakfast was perfect

breakfast was excellent...room was wonderful...everything was perfect!! best hotel stay ever!!

free breakfast and free gym

a dog had soiled in the gym

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

the kitchen area was amazing

had alot of drawers in the kitchen

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

no truck parking

not so accommodating for the kids

room service was knocking on the door a few times during the day everyday during or stay

was clean, the staff was nice, they had breakfast waffles, coffee, juice, muffins, and cereal

was in a room next to the laundry with laundry carts lining the hallway

the laundry room

brilliant wifi

nice staff quite location great wifi

i was able to do late check out with ease

was very close to the airport and the free breakfast had a nice selection of food items

hot breakfast, free internet, and free parking

i liked the breakfast buffet, even tho i didn’t eat it (woke up too late)

needed english muffins with breakfast

did not have time to use the gym and pool, which was a huge disappointment

customer service, room service, food, gym.

also, i asked for a late check out and they granted it until 2pm

customer service, room service, food, gym.

wifi on laptop was an issue

elevator and gym

courtesy of staff, cleanliness, very good breakfast,shuttle service,pool, very quiet although it seems very family friendly

about the hotel but i as disappointed in the time it took the shuttle to pick us up for the airport

the shuttle was also on time and the driver was very nice an friendly

the staff, the room was clean, the beds were comfortable and the pool the kids loved it

no kitchen (though they do have a good breakfast)