pool was freezing, maybe because it is indoors and the air temp was mid-90's

nice features in kitchen of suite. good bed and pullout. shower worked well. two tvs.

very minor, but the breakfast although a wonderful touch with great staff, would be even better with a waffle/pancake

breakfast was great

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and beverages in the room; excellent lighting in the room;

the breakfast area was small.

close to town, the next parking lot has a great breakfast spot and pizza place

friendly helpful staff, nice rooms, nice breakfast.

the wifi is quite good

the room was comfortable good variety of tv channels. free wifi

meager breakfast although it was advertised as included with stay

had a nice swimming pool

i was extremely disappointed that the pool was closed

breakfast could have included some fresh fruit.

will the breakfast can be better, they can add a lot more to anything..

very clean room, polite staff, convenient location and good breakfast

great breakfast and enjoyed the coffee hot chocolate bar - friendly staff

staff was extremely nice. room was clean and comfortable. breakfast was great!

it did not have a bar area or an inside pool.

breakfast was very good

my kids wouldn’t even take a shower in there

breakfast could use a lot of improvement

breakfast was well stocked every morning with a variety of hot foods to cereal and yogurts

the receptionist were never down when we would go, the tub had no stopper so we couldnt give our kids a bath we had to do shower, the hair dryer was falling off wall, the breakfast was blah no

kids loved the breakfast waffles

breakfast wasn't very good

wifi did not work room was not really clean

great stay maybe next time i ll try the pool

parking for larger transit vehicles isn t good

nice pool area with smoking area, which was a bonus

especially liked the lobby bar to relax and unwind

section right off pool, couldn’t sit outside

modern, fun vibes, great bar area, comfy bed & free water in the room.

the pool was great!

hotel staff member that checked us in was wonderful as well as the night clerk and bar tender

the staff was great! rooms were clean. great breakfast and area to sit and visit.

just that the breakfast was late and starting other than that fantastic

did not realize the pet fee was so much.

staff was super nice and helpful. enjoyed the pool table and the gym.

ev charger close to hwy and clean, coffee and tea always available

free breakfast. room is spacious and nice. great service

it had a full fridge and kitchen area including a dish washer

indoor pool would have been a nice amenity, seeing as the outdoor pool is only open seasonally

clean, wonderful room with small kitchen

my wife an i only had one night away from the kids for this event so we figured we would keep it kinda local

laundry room was clean with $1

only thing i didn t like was the grab and go breakfast

clean, spacious rooms. friendly front desk staff. great breakfast!

the pool was small and needed to be clean, but the pool area was clean and fresh towels!!

amenities , breakfast, pool,wifi etc in

loved the staff i loved how they treated my family an my kids they always made sure we had what we needed they were awesome sauce

that my kids couldn't swim in the pool!!!

the facility was always clean, i used the gym and the pool and was very happy overall with my

chose it because it had laundry facilities. rooms were clean

laundry room was out of commission during my stay so i didn’t get to use the facility

we requested an early check in since we had to pick up the baby by 10

breakfast was not what i expected

chlorine was a little strong in the pool room

great staff & the rooms are clean, breakfast was great, price on point

kitchen was well equipped

even the breakfast room was nicely equipped, nice, good coffee

staff was great. breakfast was excellent and plentiful

the breakfast was really good and the room was big and confortable.

the continental breakfast was really good as well

the bed was comfortable and the breakfast and coffee were great

onsite bar, pool and fitness center is a plus

breakfast was great and we even swam in the indoor pool and it was clean and nice

floor was a pleasure food was delicious although we did not have a car, we appreciate the free parking

the parking was convenient and free

restaurant and bar in the hotel and the hotel location

the beds were soft and were great to sleep on and the breakfast was very good.

nice staff (scotti at check in), very nice room and good breakfast

didn’t stay for breakfast it was a really nice place to stay

breakfast was great

i wish the breakfast offered water instead of just juice and coffee but i was still happy!

we were happy as can be about our breakfast at the hotel as well especially the pancake's and waffles with scrambled eggs and

breakfast more variety

the hours for the pool

had some gym equipment but very small space

breakfast was very good and the food was delicious

the inside pool needs a little attention, but i was glad they had one

the pool was closed.

pool was closed the days we visited

that we didn’t have time to use the pool ha ha :)

the pool was not open

small room, staff were rude, pool was closed, bar was closed

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

pool/spa closed...which the customer should be made aware of

the indoor pool is great

clean room and common areas. pool looked great.

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were tidy

the room and bathroom was very clean and gym was nice.

the outside grill area the laundry the fact that it has a kitchenette in each room

the mini kitchen was a nice feature.

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

facilities and breakfast

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

the continental breakfast was delicious specially the option of egg whites!

early check in appreciated

room with kitchenette, super clean and friendly staff

our golden retriever was welcome with a pet fee of 20 usd

comfortable and easy kitchen access

the kitchen and full size fridge was a bonus, also having an ice maker in the room was great

pool was dirty. should have a better breakfast. had to wait on clean towels.

the pool was closed. bathroom sink was clogged and drained slowly

the breakfast was great. i loved the swimming pool. the location was great for us.

the breakfast was a nice change!!

staff, breakfast attendant and set up

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

i like the breakfast

room, comfortable bed, nice variety of food choices at the breakfast bar

sure do miss the hot breakfast out in the lounge

the house keepers and the kitchen staff were also super friendly and helpful

nice and continental breakfast was more than expected

nice breakfast the next morning

the pool seemed a little run down, but my kids still had fun swimming. i would stay here again.

ate breakfast at waffles house

breakfast was great! bed was really comfy!!

too was clean pool was clean breakfast was available but i didn't get up for it

clean, right off the interstate,very kind staff and good morning breakfast

i also enjoyed the late check out feature for a pretty good price

pool towels

the breakfast was very nice. the room was clean and comfortable. great experience.

the location was excellent! breakfast was good! staff were very friendly!

clean and comfortable. wifi works great. the staff are exceptional. breakfast also.

quick and easy check in. love the on-site laundry and breakfast goes until 930!

was able to get an early check in, which was very useful so i could put my bags in the room while i went to the

comfortable bed. enjoyed the pool. great restaurants nearby. walked around lake norman.

receptionist very nice. breakfast was okay.

pool was clean

location, clean, gym and breakfast

nice pool and rooms. great for the price.

staff was super accomodating..breakfast was good

spa tub

there was a noise coming from the pipes every time you use the spa or the bathroom you would hear it and is was loud your could even hear the noise from i believe

friendly staff and good hot breakfast.

pool was closed no breakfast was served advertised as included

wish you had an outdoor pool

breakfast wasn’t much

love this motel especially the breakfast!! e

pool was closed

was upset that the pool wasn’t maintained! with the heat would have been nice to use the pool

don't expect a lot from a hotel breakfast, but the offering on our stay was definitely below par

had to close the pool early thanks to some kids

the breakfast was not good. runny pancake batter, no juice available

great experience except for the paper thin walls. my kids were traumatized

i liked the beds, the clean bathroom.and the amazing breakfast.

staff, good breakfast, quiet, good wifi and tv, nice pool, convenient to where we wanted to go

breakfast was good.....location was close to everything.....shopping....restaurants and gas....

only thing was the pool was freezing. we stayed in for like 5 minutes it was just too cold

parking lot is small

we were disappointed that the breakfast wasn t open but

breakfast was ok i didn’t like that they didn’t have grits nor pancakes the waffles was ok just

the breakfast selection could have been better. orange juice ran out and was never replenished.

the bathroom was huge.the lady serving breakfast was so nice

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

breakfast was very nice

comfortable room, very clean room and bathroom, nice kitchen area microwave and refrigerator etc

and on top of that it was a bunch of little kids running around which i don’t think is the hotel fault

highway and amenities antoine at the front desk was very nice, he was courteous and let us in the gym and answered our questions

body take your loggages it's difficult for me i have 6 suit caseso with 3 kids

room was very clean, spacious and had a nice mini kitchen area

breakfast was very nice

location was great nice hotel, loved the indoor pool and gym area. rooms were spacious.

comfortable place for families. spacious room for 5. excellent gym for a hotel.

were clean, very spacious room, curtain divider, working fridge and freezer, comfy kitchenette, tv with live options and netflix

room was amazing! breakfast delicious! staff super friendly!

we had 2 rooms booked and asked for early check in

the location is very quiet. they have an indoor pool and a great breakfast option.

room was very spacey and comfortable. breakfast and pool were pretty good.

indoor pool was nice and clean and had plenty of towels

the gym was nice

the pool was a little cold for my liking

the breakfast bar and the person behind the desk

spa bath room

they accommodated my need for early check in as soon as the room was available.

the staff was extremely friendly and the had the best hotel breakfast i've ever had.

and the breakfast room was pretty

the gym was very nice

clean room, awesome breakfast with many options, great location and exceptional customer service throughout the hotel

breakfast was wonderful with plenty of choices for all dietary needs

the breakfast was lacking they were always out of something and there weren't many options.

stalled vehicles no parking

nice beds, good wifi connection

breakfast could of been free . the bar could of been open.

hotel was under complete renovation. noisy chaos. no parking.

on the website it made mention of room service but not really any once we got there

i was assignrd a 1st floor room facing the very near parking lot and busy street

breakfast was good

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

curtains don't close, and the noises from outside in the parking lot

at the front desk and a lady i had a quick check, no problems, the room was clean the continental breakfast was great with plenty of seating

the commode did not flush and the pool was out.

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

of the pool

nice beds pool and front desk is extremely sweet and got me in my room immediately

that the pool wasn’t open

some of the breakfast wasn’t good

no pool

we didn't use the exercise room or the pool, but if this'd been a longer trips we would've done so

was 86 degrees and the pool was closed and i went there especially for my special needs son to enjoy the pool ''

used the laundry

breakfast was very good

there was an on-site gym if one was so inclined

the breakfast was very organized. very quiet and relaxing

pool, gym and breakfast we're closed due to state mandate covid-19 guidelines

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

2) the kitchen doesn't come with any pots or iron

had alot of drawers in the kitchen

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

parking was easy to find, the lobby was clean and decorated beautifully

pool room was cold as well as the water

location was great. pool was good.

it was too short. wish we had time for the gym and pool.

the staff was very friendly and helpful. the food and drinks at the bar were delicious.

breakfast was fast, tasty and plentiful though limited. good value!!!

saturday breakfast was not available at 7am. should have been

kids running in the hallway on the last night and the people next door was loud

breakfast was good , but the waffle house was amazing.

ok breakfast

everyone was friendly, and the hot breakfast was a plus.....

the breakfast bar was empty food was cold and biscuits was hard ..

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

enough food for breakfast.

breakfast was hot and coffee was good

someone had a pool party in the wee morning hours

the breakfast and breakfast staff was very welcoming

clean, breakfast was delicious and great variety. check in was quick and easy

need more parking options for rv's and similar. kinda spendy for what you get.

fitness room

breakfast and nice staff

quiet, clean, very friendly staff and very convenient location for us. breakfast was excellent!

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

the hotel was close to everything. it had a lovely pool and great staff.

we could hear every door shut and the laundry room 4 rooms down the whole time

apartment, smells mold, full beds (not queen), old equipment (kitchen,a/c), parking lot without enough space avaliabe for guests with parking

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility i was not satisfied at

lot stairways smelled like urine i bleached down the bathroom and cleaned the refrigerator and kitchen oh well

it has a small kitchen but you

parents had better control of kids around the food

room service showed up like 6 times

the pool wasn’t heated enough it was still too cold. but the kids still got in.

they have a starbucks, restaurant and a nice breakfast buffet

the room service food was just okay. the service was amazing, though.

laundry service, fitness center, snacks and drinks available 24/7

the kitchen /dinning area was a bonus for me

the pool could have been a tad warmer-still shivery/chilly

pool was to cold

laundry service, fitness center, snacks and drinks available 24/7

pool closing time

laundry facilities

the best kind and very helpfull the baseketball court was cool my husband and son enjoyed it the pool was also nice and the other guest were pleasant and the girlls were usefull we had

from the friendly check in to the large and very clean room to the breakfast, pool, parking.

the facilities and gym were clean

good breakfast

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

my room and breakfast

good breakfast

the breakfast team neededore help but food was great. waiting on some things

the breakfast.

no pool

the breakfast could have been upgraded.the same unsatisfactory two days in a row

i loved the heated pool.

the pool was inside and very small!

breakfast was great. and the hotel is close to a big shopping mall and to the charlotte airport

pool beds breakfast and linens we're wonderful

pleasant friendly staff. good breakfast. clean big comfy rooms

indoor pool and gym and late hrs access

the rooms were nicely remodeled and staff was personable breakfast was good

i did use the pool & had to swim with the bugs.

the pool was cloudy.

swimming pool was dirty and filty and should be covered

he offers a superior breakfast, welcoming staff, and everything goes smoothly

just breakfast. but everything is excellent!!

the pool

that the pool was closed

hot breakfast in the morning like waffles eggs sausage biscuits and gravy things like that but

variety at breakfast

had to pay a $25 non refundable pet fee, because we left the paperwork at home for our emotional support pet, but offered to go

plenty of parking

out of mainstream of traffic and easy access from parking places

no breakfast included, noise from the road and highway.

no breakfast

they had coffee in morning but not have any breakfast

i missed breakfast

i was allowed in early check in which was great since i had just flew in from florida.

didnt eat breakfast

night person didn't have breakfast ready.

construction on the lobby and breakfast area, but it was clean and comfy.

the gym was perfect for a hotel

the food options and bar area offered plenty of choices

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

the coffee at the breakfast bar was amazing me and my friend both commented how delicious it was and fresh

great breakfast and clean

shower water pressure and breakfast, needs improvement

we also had free breakfast every morning

breakfast, they had a lot of choose for breakfast which was nice

i love the breakfast and the room.

was too much noise generated by people in the swimming pool after 10 pm

everything adults activities from the kids activities

spotted just down from our room there was a laundry with washer and dryers large too

also a great pool-my kids loved

to many kids in. the pool

heated pool and hot tub, breakfast, dinner and drinks being free, friendly staff and location

my kids were so excited when we walked in the lobby

they put a family with young kids next to us (it was one of those rooms with communicating doors) and they were very loud, we

i loved that it had a bar and restaurant style menu

no bench in fitness room but that's it lol

they don't have really anything for kids

very comfy bed, large room. nice kitchen

could have more choices for hot breakfast, but i still enjoyed my stay

room was better than expected when it comes to room size and the kitchen was big enough

the breakfast....i was looking for grits, bacon, scrambled eggs, etc!! more of a buffet

they let us do early check in so we didn’t have to check in late after the concert

nightly parking fee and fee for a continental breakfast.

having providing hot breakfast

the kitchen looked like it would’ve been great had they had been open

reservation on here included breakfast and we paid for that but when we got there their kitchen has been closed for quite some time and they don't have breakfast

check in to breakfast to checkout, everything seemed to run smooth and simple

love the gym, the pool the bar the room, everything was excellent

pool was advertised as heated, it wasn’t. limited breakfast and lunch selections

restaurant and bar on premise

love the gym, the pool the bar the room, everything was excellent

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

she worked diligently with me to get an early check in, during a concert weekend

breakfast choices not everyone eats pork

loungers are needed in pool area:/

everything, location, comfortable beds, good breakfast, swimming pool, just perfect

nice place to stay didn't get to check out the pool but looked nice

breakfast was good also

we also loved the pool

breakfast area was neat and provided several options

the breakfast selection could have been better.

pool being outside

the breakfast was good with a nice selection

parking was a bit of an issue pool was very small

breakfast was delicious and breakfast staff was extremely friendly

nice pool

i thought that breakfast should have ended at 10:30am.

a grab and go breakfast

kitchenette, space, and control of temperature flow.

the laundry room to hot

there were no chairs at the kitchen table and no dishes

friendly staff, good location and a built in kitchenette. really cheap place to stay.

good location and glad to have laundry on site.

guests may also consider included contienental breakfast and a little gym

missed breakfast

early check in

the breakfast

got a king room with a spa tub

rooms were extra roomy the kids said the beds felt like a pillow the breakfast was great something for everyone to enjoy will

the front desk staff and the breakfast girl were extremely friendly and polite

the property does not have a gym.

onsite laundry facility

hotel offers breakfast starting at 6:00 am

pool wasn’t open but think it was to early in the season.

no complimentary breakfast and pool closed

it was memorial day weekend...no swimming pool. very poor planning. very disappointed

had a great outdoor pool and room was very comfortable.

nice and clean great breakfast restaurant next door

we did not use the pool but the chlorine was so strong you could smell it in the lobby.

the breakfast was good as well nice amenities

wish the pool was a little bigger. kids still enjoyed it.

the bed was great... the pool, gym and everything was lovely

pool

the free breakfast they offered

the breakfast

staff was very nice and friendly, i never made it to breakfast so i can’t comment on that

i missed the eggs and sausage and bacon on the breakfast bar, other than that it was a good

pool was too small

great stay! and breakfast

love the fact they had an indoor pool

pool area is wonderful

extremely clean. very friendly staff. hot breakfast. great value

the breakfast was great service was good to

breakfast great and room nice.

easy to find and had breakfast

love the breakfast, so clean and friendly staff.

breakfast

no breakfast but place was quiet and clean

a truck driver i'm able to park my truck on the property and prices are

breakfast was great, more than what i expected

no pet fee

they have truck parking and are close to the truck shops

the kitchen sink was dirty

rooms had a kitchen, but no pots or utensils, just empty cabinets

in the kitchen, on our walls and headboards

no coffee machine in the room. no hair dryer. no dish soap for the kitchen sink.

came with kitchenette but no plates or silverware or cups

couldn’t take breakfast back to the room.

it’s was clean and quiet i loved the hot breakfast options.

breakfast was great, so was the front desk staff.

the manager was really nice. place was clean, breakfast was good. i'd stay again.

the gym and pool where easily accessible

the dining area is also super nice and clean with a wide variety of breakfast items to

good breakfast...just off i-85...close to shopping.

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

the friendliness of staff great location breakfast.

breakfast is not all that, but the refrigerator and microwave in your room more than makes up for

the hotel does not have breakfast

no breakfast.. we liked nothing!