pool was closed! shower was cold and our room was right next to the laundry, so noisy!

i only seen bagel, bread, and cereal not really a breakfast for the ones who don’t eat this

the breakfast

you get coffee with breakfast but that's it

no breakfast choices for gluten free. it would be nice to have yogurt available.

misleading, at check in the hostess was unprofessional and laughed when i told her i requested a late check out and said no, we don t do that , the common area was under standard and the

there was no breakfast which my family & i were very excited about until we found out there was none

close to town, the next parking lot has a great breakfast spot and pizza place

roof of truck scraped the parking garage barrier!!

wifi was slow

should be some type of sound barrier between pool and

it did not have a bar area or an inside pool.

clean, nice employees, pool.

very clean and modern. excellent front desk staff and breakfast.

very clean room, polite staff, convenient location and good breakfast

oder like gym socks

breakfast was well stocked every morning with a variety of hot foods to cereal and yogurts

kids loved the breakfast waffles

on-site gym was just enough for me to get in my normal morning workout, also greatly appreciated

breakfast could use a lot of improvement

parking for larger transit vehicles isn t good

clean, breakfast, close to where we were going. good value

breakfast was fine

wifi access not good. front desk personnel lacking

ate too much yummy breakfast :)

pool was freezing, maybe because it is indoors and the air temp was mid-90's

super clean , comfortable, great customer service, great breakfast, they even have a nice indoor pool seriously nice

my youngest son loved the pool, my eldest son loved the fitness room

pool was strong

the front desk ended up arranging a shuttle to take us to our meeting

breakfast was good, staff was friendly and helpful, place was very clean and up to date.

the staff from the front desk to house cleaning and breakfast area were very hospitable

staff was great. breakfast was excellent and plentiful

the front desk staff and the breakfast staff are extremely friendly and accommodating

exceptionally clean and comfortable breakfast in am, which was great, limited but very helpful!

there was the front desk girl destiny, the bar girl katie and the manager (forgot his name) that were all very professional and made the

hotel staff member that checked us in was wonderful as well as the night clerk and bar tender

gym is nice

loved the pool being open late

pool and bar is awesome

the breakfast was very limited

pets allowed, free breakfast, close to shops

location, staff, breakfast

michelle was very friendly and got us checked in quickly. breakfast was good. more eco friendly.

the breakfast could be improved and the floor was dirty in the breakfast room

com had question on pet fee and answer was $30 which is not accurate

breakfast was okay. needs improvement

pet fee is high

location, right off the hwy. very clean quiet excellent breakfast

cleanliness location modern looking breakfast

only con about the property is the floor surrounding the pool is extremely dangerous and slippery for little ones

the spa tub was my favorite

we were happy as can be about our breakfast at the hotel as well especially the pancake's and waffles with scrambled eggs and

small gym facilities, hot tub could use a touch up on tile

pet fee ($35)

the pool was closed

the heated pool, which was open for use, was very cold.

the pool was closed.

pool was closed the days we visited

the inside pool needs a little attention, but i was glad they had one

clean room and common areas. pool looked great.

pool was closed due to clorine shortage and restaurant closed due to covid.

pool/spa closed...which the customer should be made aware of

no smoking out side the pool area

did not like that the beautiful pool wasn't open

we loved the suite idea, with a nice, equipped kitchen and a good sized refrigerator.

the room and bathroom was very clean and gym was nice.

believe i asked for a king-size bed, but the kitchen accommodations made it with the queen

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were tidy

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

very friendly and accommodating staff. the room was very spacious. the breakfast was very good.

breakfast was greatt

fully equipped large suite with kitchen and all utensils

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

we are vegetarian, each breakfast item had meat in it. disappointing

and this room was not only 3x the size with a living room and kitchen, but also cost less

very clean and breakfast is good.

i saw the signs for the pool and gym, but didn't go to either

clean, comfortable beds and even pull-out sofa, pet friendly, excellent breakfast food.

breakfast could of had better choices. coffee ran out and scrambled eggs were cold.

free breakfast ,pool hours , room good size

the pool area looked like it needed to be painted

clean, spacious rooms. friendly front desk staff. great breakfast!

only thing i didn t like was the grab and go breakfast

loved the kitchen in the room, the big fridge etc

great stay. comfy bed, great kitchenette, friendly staff & very clean. exactly what i wanted.

room was nice and loved having the kitchen

location, pool and bed.

the breakfast scrambled eggs were not so good

bar staff was also incredible

no outside pool

parking was adequate

my grandkids loved the indoor pool

pool was perfect, even had toys for the kids

has pool which was good for our kids

loved the laundry facilities

elevator, gym, pool, and free laundry

the grounds were clean, the hotel was clean, the pool was clean

wish it had an outdoor pool.

early check in appreciated

room with kitchenette, super clean and friendly staff

our golden retriever was welcome with a pet fee of 20 usd

comfortable and easy kitchen access

the kitchen and full size fridge was a bonus, also having an ice maker in the room was great

pool was dirty. should have a better breakfast. had to wait on clean towels.

the pool was closed. bathroom sink was clogged and drained slowly

the breakfast was great. i loved the swimming pool. the location was great for us.

the breakfast was a nice change!!

staff, breakfast attendant and set up

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

i like the breakfast

room, comfortable bed, nice variety of food choices at the breakfast bar

sure do miss the hot breakfast out in the lounge

i also enjoyed the late check out feature for a pretty good price

breakfast was great and staff was awesome

this hotel doesn't provide any breakfast right now but the previous one from this network in roanoke have us bags with breakfast

too was clean pool was clean breakfast was available but i didn't get up for it

breakfast was limited to hotcakes and cereal only

the location and the pool. the break was good.

pool was closed no breakfast was served advertised as included

spa tub

everything was as it should be. very clean. breakfast was very good.

breakfast fresh n tasty and the front desk personnel was friendly n knowledgeable

disappointed that breakfast did not consist of more of a variety of hot foods.

breakfast was ok i didn’t like that they didn’t have grits nor pancakes the waffles was ok just

more breakfast options and someone’s food was in the fridge when we arrived.

the breakfast selection could have been better. orange juice ran out and was never replenished.

room was spacious, loved the bathroom and breakfast was okay could’ve had more options.

pleasantly surprised with excellent breakfast biscuits with sausage, cheese & egg

wondering why the pool is not open

nice and continental breakfast was more than expected

the house keepers and the kitchen staff were also super friendly and helpful

pool and gym closed due to construction

quick and easy check in. love the on-site laundry and breakfast goes until 930!

was able to get an early check in, which was very useful so i could put my bags in the room while i went to the

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

no gluten-free breakfast cereal no decaf coffee no almond milk

quick and easy check in. love the on-site laundry and breakfast goes until 930!

nice pool and rooms. great for the price.

pool was clean

wish the pool was open later than 10:00!

breakfast was able to accommodate just about all dietary needs

pool was nice

more breakfast items. and breakfast lasting a little longer

great pool

the room was clean, and the beds were very comfortable. the breakfast was very limited.

i had the kids all excited about going to the pool and the pool was closed it said for the season and its

breakfast was satisfactory

don't expect a lot from a hotel breakfast, but the offering on our stay was definitely below par

the kids were looking forward to that

the breakfast was good

great experience except for the paper thin walls. my kids were traumatized

had to close the pool early thanks to some kids

wasnt a whole lot of parking, but we were ok with the parking spot we got behind the hotel

h) we stayed on was quiet, no slamming doors,

there to use the facilities, we were extremely busy for our trip and didn t get to enjoy the pool or gym as we would have hoped but it looked really nice

hotel was very clean, breakfast was better than expected.

the outside of the hotel looks very nice, and there is enough parking spaces that are provided

this is new hotel. everything was like new. nice kitchen and a very large suite. will be back.

breakfast with very helpful, friendly kitchen staff

clean room, nice kitchen area, comfy beds, new bathroom, pet friendly , convenient

also i was a little disappointed with the breakfast selection

were clean, very spacious room, curtain divider, working fridge and freezer, comfy kitchenette, tv with live options and netflix

highway and amenities antoine at the front desk was very nice, he was courteous and let us in the gym and answered our questions

kids running on the floor, sounded like they were coming through the ceiling

the laundry room is a bit warm but was very appreciated a little expensive

in the kitchen and the am gentleman made the stay incredibly awesome

the breakfast wasn't what i thought it was gonna be.

we had 2 rooms booked and asked for early check in

the location is very quiet. they have an indoor pool and a great breakfast option.

room was very spacey and comfortable. breakfast and pool were pretty good.

indoor pool was nice and clean and had plenty of towels

the gym was nice

the pool was a little cold for my liking

the breakfast bar and the person behind the desk

spa bath room

they accommodated my need for early check in as soon as the room was available.

the staff was extremely friendly and the had the best hotel breakfast i've ever had.

and the breakfast room was pretty

the gym was very nice

clean room, awesome breakfast with many options, great location and exceptional customer service throughout the hotel

breakfast was wonderful with plenty of choices for all dietary needs

the breakfast was lacking they were always out of something and there weren't many options.

stalled vehicles no parking

nice beds, good wifi connection

breakfast could of been free . the bar could of been open.

hotel was under complete renovation. noisy chaos. no parking.

on the website it made mention of room service but not really any once we got there

i was assignrd a 1st floor room facing the very near parking lot and busy street

breakfast was good

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

curtains don't close, and the noises from outside in the parking lot

at the front desk and a lady i had a quick check, no problems, the room was clean the continental breakfast was great with plenty of seating

the commode did not flush and the pool was out.

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

of the pool

nice beds pool and front desk is extremely sweet and got me in my room immediately

that the pool wasn’t open

some of the breakfast wasn’t good

no pool

we didn't use the exercise room or the pool, but if this'd been a longer trips we would've done so

was 86 degrees and the pool was closed and i went there especially for my special needs son to enjoy the pool ''

used the laundry

breakfast was very good

there was an on-site gym if one was so inclined

the breakfast was very organized. very quiet and relaxing

pool, gym and breakfast we're closed due to state mandate covid-19 guidelines

breakfast was great

was a soccer team there while we were there and kids will be kids but they ran the hallways the entire time even early in the

its basic but comfy, has an ok gym and most staff are friendly and helpful

breakfast was good, room and hallways wwere clean

ok breakfast

the staff was very friendly and helpful. the food and drinks at the bar were delicious.

room service was great. we ordered in and the good was excellent.

great a/c and water pressure and concert shuttle

location was great. pool was good.

convenient to venue , easy shuttle to concert and very friendly professional staff

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

the kitchen area was amazing

2) the kitchen doesn't come with any pots or iron

had alot of drawers in the kitchen

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

everyone was friendly, and the hot breakfast was a plus.....

the breakfast bar was empty food was cold and biscuits was hard ..

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

enough food for breakfast.

breakfast was hot and coffee was good

someone had a pool party in the wee morning hours

the breakfast and breakfast staff was very welcoming

clean, breakfast was delicious and great variety. check in was quick and easy

need more parking options for rv's and similar. kinda spendy for what you get.

fitness room

breakfast and nice staff

quiet, clean, very friendly staff and very convenient location for us. breakfast was excellent!

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

the hotel was close to everything. it had a lovely pool and great staff.

we could hear every door shut and the laundry room 4 rooms down the whole time

apartment, smells mold, full beds (not queen), old equipment (kitchen,a/c), parking lot without enough space avaliabe for guests with parking

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility i was not satisfied at

lot stairways smelled like urine i bleached down the bathroom and cleaned the refrigerator and kitchen oh well

it has a small kitchen but you

parents had better control of kids around the food

room service showed up like 6 times

the pool wasn’t heated enough it was still too cold. but the kids still got in.

they have a starbucks, restaurant and a nice breakfast buffet

the room service food was just okay. the service was amazing, though.

laundry service, fitness center, snacks and drinks available 24/7

the kitchen /dinning area was a bonus for me

the pool could have been a tad warmer-still shivery/chilly

pool was to cold

laundry service, fitness center, snacks and drinks available 24/7

pool closing time

laundry facilities

the best kind and very helpfull the baseketball court was cool my husband and son enjoyed it the pool was also nice and the other guest were pleasant and the girlls were usefull we had

from the friendly check in to the large and very clean room to the breakfast, pool, parking.

the facilities and gym were clean

good breakfast

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

my room and breakfast

good breakfast

the breakfast team neededore help but food was great. waiting on some things

the breakfast.

no pool

the breakfast could have been upgraded.the same unsatisfactory two days in a row

i loved the heated pool.

the pool was inside and very small!

breakfast was great. and the hotel is close to a big shopping mall and to the charlotte airport

pool beds breakfast and linens we're wonderful

pleasant friendly staff. good breakfast. clean big comfy rooms

indoor pool and gym and late hrs access

the rooms were nicely remodeled and staff was personable breakfast was good

the room they gave us was secluded and away from foot traffic and kids

they were short staffed and the bar wasn't open on a friday night.

the breakfast was great

really good hotel. comfy beds and new facilities. gym well maintened and clean.

had to drive our wet clothes to a laundry mat to dry them

clean, breakfast , customer service

pool was so small and was closed during june

breakfast was a plus and it was delicious

was no breakfast served

was too much noise generated by people in the swimming pool after 10 pm

was nice the room food spa gym front desk staff and the food service staff who cook the food service was

location, breakfast, large rooms.

the indoor pool area was great and the kids enjoyed it

appreciate that they have an indoor pool and gym

the total package deal - clean room, courteous staff, awesome pool and delicious food!

they let us do early check in so we didn’t have to check in late after the concert

clean room, kitchen and bathroom, spacious, efficient room design utilizing an intelligent choice of furniture

we didn't use the breakfast

the room was great too, i loved the kitchenette

breakfast attendant can’t handle “crowds”

fitness room was very good

early check in and female office staff had me sit, when i saw someone else check n w male staff i

a lake cute lake to walk with your special someone and even a park for the kids

great location kids enjoyed boardwalk paddle board food was great

i will be glad when we re able to enjoy the bar and restaurant, still close due to the covid

was hoping that continental breakfast was included.

reservation on here included breakfast and we paid for that but when we got there their kitchen has been closed for quite some time and they don't have breakfast

the balconies could be bigger & the breakfast selection was very minimal

it didn't have a kitchen to give you a good breakfast only food like you get off a lunch truck and you said

i like the gym and the pool. i also liked that i could walk out the room from the window.

restaurant and bar on premise

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

the pool was nice and clean the rooms was comfortable and clean i loved

the bar inside and restaurant were nice inside as well

love the gym, the pool the bar the room, everything was excellent

greatly appreciated the early check in. lots of restaurants within walking distance.

didnt eat breakfast

she worked diligently with me to get an early check in, during a concert weekend

nothing at all to complain about. oh the pool was closed. but no big deal.

it would be nice if they had eggs and meat for breakfast

i did then when we went to pool we saw maintenance man outside doing nothing

the pool wasn’t open yet. but that’s ok it was clean

didn't like the fact that there was no breakfast served on the weekends

breakfast, location

breakfast good

there were no chairs at the kitchen table and no dishes

is a stove but there is no kitchenware

really and i most certainly didn't like the fact that when i went down to do my laundry that was about 10 police standing outside the building the building was surrounded by

didn't like the fact that my poor went out in my room, and also there was no cups or kitchen stuff in the room

everything but the breakfast.

breakfast was simple, but good

good location and glad to have laundry on site.

the breakfast

our room didn't have refrigerator or microwave but we were permitted to use the microwave in the breakfast area even though

early check in

personal was friendly and accommodating. the gym equipment was not in functioning condition.

it was an amazing stay, great friendly staff and the spa tub in the room was wonderful

guest laundry is available, but one of the machines was out of order

did not know where the laundry room was

breakfast was very good

their pet fee is $25 per pet per night

variety at breakfast

hot breakfast in the morning like waffles eggs sausage biscuits and gravy things like that but

breakfast was great, nice and hot on these chilly mornings, the beds are very comfortable as well

pool closed early.

pool was not filledbut maybe weather related.

pool was closed for covid

they offered a hot breakfast even durning covid.

breakfast was very good and well prepared and staff was friendly and helpful

the pool was a little cloudy

breakfast included in the ad online but they said no breakfast was included only coffee.

plenty of parking

no breakfast included, noise from the road and highway.

to make matters worse, there was no handicap parking available anywhere near my room

there was also a police investigating a stolen car or something in the back parking lot of the hotel when i went to the office to speak with someone to let them know that i

construction on the lobby and breakfast area, but it was clean and comfy.

there was no continental breakfast, but this may be due to covid-19

i missed breakfast

the lack of breakfast options

when i booked the room, it said continental breakfast but they stop having it

comfortable stay, cleanliness and pool

staff, location, and cleaness. breakfast was awsome

the room was very clean! the pool was nice and there was lots of parking. beds were comfy too.

better breakfast choices maybe if i had to choose something :)

pool area is wonderful

the staff are very friendly, and pets stay free. there is a free breakfast which includes fruit.

no breakfast but place was quiet and clean

i traveled with kids so i know we were going to go thru many trash, when i asked for a big trash bag we were told

it was close to the highway and the staff was friendly as well and my kids loved the pool.

they could not have breakfast for the guest

breakfast was ok. no eggs or sausage but it was nice.

the breakfast was excellent.

the room and the breakfast

easy to find and had breakfast

breakfast

the gym and pool where easily accessible

had a sign that said no breakfast to be taken to the room

it’s was clean and quiet i loved the hot breakfast options.

not so many options for breakfast, really missed sausage eggs or bacon kyi

breakfast was great, so was the front desk staff.

i was approached in the laundry/vending area by a man asking if i wanted some

the dining area is also super nice and clean with a wide variety of breakfast items to

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

the friendliness of staff great location breakfast.

good breakfast...just off i-85...close to shopping.

the kitchen sink was dirty

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

the room was very clean. i like that the room has a kitchen.

rooms had a kitchen, but no pots or utensils, just empty cabinets

a bunch of shopping opportunities about 10min away by foot, great because there's a kitchen in the rooms

the hotel does not have breakfast

no breakfast.. we liked nothing!

breakfast was good and everything was right on hand

more breakfast variety needed it was the same meals each day.

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

they woke up a little late for breakfast but the staff still allowed them to get something to eat to help hold them over for the 4

the breakfast is amazing

breakfast was amazing, wifi included, nice clean pool

pool to cold

staff very helpful with a birthday party. pool was great.

the breakfast was good with a nice selection

was above great for money g r eat the problem i had was we use inns and suites for there indoor pools the

had a great outdoor pool and room was very comfortable.

hotel offers breakfast starting at 6:00 am

breakfast was incredible. best i've ever had at a hotel.

pool not heated and opened

hotel, great staff, very clean, breakfast is great and roomy dining area

kids in the pool alone

perfect to get the baby to sleep in a quiet dark bedroom while my other kids watched tv

value, breakfast room, pool, gym

the room was a great size! we loved the pool and hot tub! breakfast was very good also~

housekeeping missed a few things but overall pretty clean. indoor pool water was very cold