my bed kitchen bathroom and the thick towels..

my accommodations the ability to do laundry the location and the staff .

- free laundry facilities was the cherry on top

free laundry, friendly staff

clean, quiet location. noisy people with kids above me but the staff discounted my second night.

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

problem was the sofa bed was way to small for both kids

the breakfast at the hotel was definitely a plus

kids enjoyed the pool

breakfast was ok,need grits on menu,and the biscuits could bake a little more

carpet wasn't new need more to offer at breakfast shower wasn't new

breakfast was great would have like chicken or turkey sausage too.

breakfast 10min from the beach

great value and excellent breakfast offered

breakfast staff was excellent.

the pool room was extremely hot but pool was cold. and a bit over priced.

free breakfast

the indoor pool was barely occupied which made it feel like we had our own private pool

the location was close to what i needed. the breakfast was delicious.

very nice decor, staff and cleanliness. great breakfast buffet.

kids enjoyed breakfast in the morning, front desk was very pleasant.

noisy - full of kids running up and down halls

everything was never the buffet breakfast had cooked from scratch oatmeal and grits

a working refrigerator is always a big plus for me in hotels & the hot served breakfast was good having the added option for kosher

just loud kids

very clean nicely appointed good breakfast staff easy to deal with

loved the full hot breakfast

breakfast was a great convenience and it was good

hotel was super clean, smelled fresh and the pool was really clean and clear

gym needs new equipment

the staff, room, breakfast, and pool were all great

were disappointed to know that the pool was out of order until may

we had a spa tub in our room that we enjoyed

the pool was built too small, but it’s good enough for small kids.

i loved the gym and everything was clean. laundry prices were great!

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

in the kitchen, on our walls and headboards

rooms had a kitchen, but no pots or utensils, just empty cabinets

came with kitchenette but no plates or silverware or cups

no coffee machine in the room. no hair dryer. no dish soap for the kitchen sink.

the breakfast

guests may also consider included contienental breakfast and a little gym

breakfast was simple, but good

our room was right next to the laundry room so we heard washers and dryers a good bit

small gym

staff - great location - all extended stay hotels should not say breakfast served

i guess the breakfast could have been a little better, but for the price, i'm not complaining.

the laundry room to hot

down side is they provide no utensils for the kitchenette, u have to ask for everything

kitchenette, space, and control of temperature flow.

the breakfast was great and the room was clean and comfortable

light breakfast

breakfast was amazing, everything about the stay great!

breakfast

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

breakfast good

didn't like the fact that there was no breakfast served on the weekends

good location, nice pool

the rooms are comfortable, staff is helpful and friendly, the hotel is clean and the breakfast is lovely

sufficient gym

was no breakfast the only food on the property were $3 twix and snickers bars

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

no breakfast of any kind and it said breakfast! no coffee in room.

no breakfast

no real breakfast

the breakfast was just muffins and a breakfast bar.

i wish a better breakfast bar!

breakfast was horrible

the breakfast was horrible; need a better selection.

great location and value great breakfast saves time when on the road. friendly staff

i booked property, i requested an early check in if at all possible

they worked with me for an early check in and were always very friendly

i really loved the kindness of all the employees, the room and the breakfast.

t have any breakfast

restaurant and bar on premise

love the gym, the pool the bar the room, everything was excellent

pool should be open until midnight as it is part of fitness center and swim at own

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

a bit pricey and pool needs cleaning on first day.

free breakfast

no complimentary breakfast

the lobby was super nice, so was the rooms and bar area.

they did not disclose the hours of operation for the bistro bar on their website

the bar wasn’t open and they only serve breakfast on the weekends

the kids in the area had loud cars and you could hear them most of the

in room, in hallway,kids run wild, smoking area by valet so my grandson had to breath in smoke while we waited for

room service is very expensive

breakfast buffet, 24-hour fitness center

great location kids enjoyed boardwalk paddle board food was great

reservation on here included breakfast and we paid for that but when we got there their kitchen has been closed for quite some time and they don't have breakfast

the kitchen looked like it would’ve been great had they had been open

breakfast and dinner offered with happy hour they are followng the covid protocol wonderfully

the kitchen setup.

i like the gym and the pool. i also liked that i could walk out the room from the window.

breakfast attendant can’t handle “crowds”

great location. large room. nice shower. good breakfast. nice gym.

rooms with kitchen and dish washer

the breakfast was very poor for a hotel of this quality

clean, neat, very friendly staff. great breakfast.

we liked that there was a small shop to get snacks and the breakfast was great

the meals, the room, the pool, the staff

the snack time for kids was a bonus as well as the adult beverages time

clean gym and pool and the hotel room itself was spotless

this place is usually booked so i must have been lucky with my early check in and room inspection

was too much noise generated by people in the swimming pool after 10 pm

clean, breakfast , customer service

we also had free breakfast every morning

breakfast, they had a lot of choose for breakfast which was nice

i love the breakfast and the room.

great breakfast and clean

breakfast

of food at the breakfast was excellent

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

the selects for breakfast

didn’t offer water at breakfast in the morning

more breakfast variety needed it was the same meals each day.

the breakfast is amazing

only negative thing that i can say is that my boyfriend wasn't allowed to bring breakfast from the free buffet up to the room for me to have being that i wasnt feeling well the

thoughtful proprietor, breakfast generous

great breakfast and staff was amazing

couldn’t take breakfast back to the room.

not so many options for breakfast, really missed sausage eggs or bacon kyi

it’s was clean and quiet i loved the hot breakfast options.

had a sign that said no breakfast to be taken to the room

breakfast looked amazing but we grabbed blueberry muffins for the car ride out

convenient location. good breakfast.

loved the atmosphere. we loved that the pool was heated!

pool opened, breakfast to go bags with the dinning area closed and great customer

the friendly staff and open pool

didn't eat breakfast i woke up too late

good breakfast...just off i-85...close to shopping.

complimentary breakfast simple and could have more options.

breakfast was better than i expected based on reviews and photos

the friendliness of staff great location breakfast.

the hotel does not have breakfast

no breakfast.. we liked nothing!

breakfast

love the breakfast, so clean and friendly staff.

breakfast was ok. no eggs or sausage but it was nice.

was very nice and friendly and the breakfast was a plus as welli could drink all the coffee i liked anytime of the day as well very

easy to find and had breakfast

location, truck parking

they could not have breakfast for the guest

were no eggs or any meat for breakfast, the only minus that i see at this establishment

i traveled with kids so i know we were going to go thru many trash, when i asked for a big trash bag we were told

no breakfast but the staff was friendly and went the extra mile for us

breakfast was great. and the hotel is close to a big shopping mall and to the charlotte airport

free breakfast

the grab and go breakfast like the hotel was not shabby at all

the breakfast could have been a larger variety with meat all i saw was the turkey ham.

breakfast buffet!! ðŸ ?ž

breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the breakfast was kept full and checked frequently

breakfast clean room cookies pleasant staff

pool wasn't available for our kids ud83dude14 bad check-in

the breakfast was good, coffee was good a very nice breakfast.

the pool was wonderful!

perfect location, nice staff, very clean ,comfy bed and the breakfast was delicious! ud83dude0a

the staff were excellent!!!! breakfast was wonderful.

we enjoyed the scenery and the breakfast was delightful

excellent facilities, a beautiful little pool area, super clean rooms but most of all the staff

was good, bathrooms were nice and had small kitchen which was handy

the breakfast staff was amazing it was a mother and daughter saturday 4/6 and short staffed however

the food at the bar was great, and the breakfast on the 2nd floor was very good, no complaints, except for turkey

efficient, clean, well located, well stocked kitchen

the room had a full kitchen with a refrigerator in a microwave no stove

the breakfast was good-bacon cooked just right

the breakfast selection

bed for the kids was not done, there was only 2 towels and the closet missed a door

the bar tenders were great

room, gym was ok, and breakfast was great and everything clean.

pods in room, great restaurant (good beer, cocktails, apps), friendly staff accommodating early check in, starbucks coffee in the attached sheraton restaurant serving breakfast, modern and

the room service had epic food and was easy to use

good wifi very nice restaurant inside

rooftop bar oools was amazing and rom was clean

hotel was excellent, from the lobby to the room to the gym

the kitchen!

only the pool is small and no jacuzzi!!

fitness area was to cold

pool opened longer for adults.

the pool looked bigger in the pictures and i wish there was a hot tub.

good breakfast

the breakfast team neededore help but food was great. waiting on some things

my room and breakfast

the tv could use a sound bar or some speakers

, gym is not the same as the pictures

room is very comfortable, free wifi working good and the structure has a parking, on payment

the gym wasn t finished and the access to the roof was blocked.

we just wanted to relax by the pool away from our kids

staff, amenities, rooftop bar was amazing, great service elsewhere in hotel.

indoor pool was ice cold, you could not adjust to it and our one friend ended up getting sick

very good facilities with an excellent gym

very friendly hotel staff, central location, good gym

dining and bar on the first floor.

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

good breakfast

the breakfast was a bit on the lame side. but all in all we like the hotel.

pool was to cold

just the amount of space i require, with a nice kitchenette

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

the little kitchen area in our room

large clean room. excellent breakfast.

laundry facilities

friendly, clean, spacious, good breakfast

gym is in good condition and tv works, which is not always the case

us breakfast was u til 930 but when we got there at 850 am 90 percent of the food was already put away

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

great vibe, bar scene

bar staff and the overnight hostess were great

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

the bar and restaurant serve amazing specialty cocktails and excellent food

the gym had no towels and barely any air

had to go without a cover cause room service never brought one and they said their was beef sausage for breakfast and there was

the toiletries, laundry bags, coffee making kit and trash bags were all changed every day

free breakfast, rooftop bar, location

clean room, good hot breakfast and gym was clean.

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

elevator broken lousy continental breakfast and no shuttle. hotel needs an overhaul

cosy, nice bar and great staff, very responsive room service. restaurant food was good.

no personal laundry service and no free breakfast

room service hours are limited electrical outlets in room are quite limited and difficult to locate

nice staff, very clean and specially, an excellent breakfast.

, were great, and kitchen and appliances were very clean

super convenient for walking to shops, restaurants and many rooftop bars

breakfast was excellent everything exceeded expectations

room had an awful smell we changed rooms and things were fine however the kitchen guy was rude and disrespectful during

i didn t like the fact that there was pool, breakfast, or gym that was open

bar and lounge area was great to have a night cap

staff very short mannered, too casual doing the minimum efforts to communicate and serve no room service, even an extra blanket was to be picket up by us at desk elevator and hallways very

service was great check in was quick amenities and location was key bar was a treat

i was there for a fitness training that took place in gold's gym on the third floor, but you had to go to the bottom floor first

i was also told the hours of pool use so we purchased new swim wear, but the pool was so cold it was unbearable

better bar menu.

valet, front desk staff and spa staff were amazing. the bed was super comfy.

the service, view from the pool area, fitness center and food

my family for the birthday of my 19-year-old and my granddaughter her only child to swim in the pool and for me to relax in the jacuzzi due to the covid-19 ud83dudc94ud83dude22 other than that

the room is modern , clean and beautiful! the breakfast is very good

kids and us love this place

the breakfast was mediocre

everyone from the check in, downstairs lobby, breakfast and the workers that were in the hallway or passing by were all friendly

friendly staff. loved the dog space, that was so convenient, definitely worth the pet fee!

hotel advertises a hot made room order breakfast which is included in the price but the kitchen was closed the entire time

i like all the accomodations, including valet parking and breakfast.

the saltwater swimming pool was absolutely divine in february

think y'all could had change the price because regular breakfast wasn't available and kitchen close i think the price could have been drop i was so disappointed i didn't know the

the bar/kitchen are very well priced and the food is great

the quality of the decor, the luxurious rooms, the bathroom essentials, the well equiped modern gym, the cosy lounge where breakfast is served in a homely manner and if you're fortunate enough to

also, excellent gym in the hotel

did not check out the lounge due to covid, nor used room service

and visit the gorgeous bar and parlor after checking in with their lovely, friendly staff in the entry

room service was expensive and not worth it

room service never made it

visit was actually amazing due to room service

loved the convenience of the gym and location of hotel

did not have steak available for room service, so we attempted to go to the restaurant in the hotel but the menu was very very small

we ordered room service to get 2 sodas and when they thought they didnt have the drinks we wanted, they still

the fitness center was very disappointing due to there only being 4 treadmills and one exercise bike

phenomenal customer service at front desk, early check in without an additional charge

that the bar wasnt open

i think they could do better with the food scene and the prices at the bar we’re kinda high

the restaurant and bar were closed for the entire day! the pool was also closed

the beds are really comfortable and it was very clean also the spa and pool

the pool was closed and i wanted to twin that morning

this was the only reason i booked for my kids to play in pool

kids playing in hot tub

was good but the lady really needed more help to get out the breakfast to so many waiting in line for waffles with one waffle iron can be stressful and look up

had my grandson birthday there and a pool party it was a little over crowded

the grandkids loved the indoor heated pool

to covid regulations, my kids didn't get to swim because they can only allow a certain number of kids

the breakfast buffet was amazing

the location and hot breakfast bar were great and convenient

good location + gym was well equipped although some of the treadmills didn t appear to work properly

the money i paid for this room and could not get a cup of coffee but yet they offern24 hour room service the room had no carpet and the floors were

was given late check out. saved the day!

at the hotel from bag help to room service, breakfast foods, bar areas, lobby wifi and perfect shower

the lobby and gym were very impressive

kitchen facility.

only complaint about this property as i wish that they included coffee pots with the mini kitchen

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility i was not satisfied at

kitchen and close to restaurants

apartment, smells mold, full beds (not queen), old equipment (kitchen,a/c), parking lot without enough space avaliabe for guests with parking

location, access, gym.

food was delicious hot and fresh ,the staff were very kind and helpful , the valet and the room service was excellent

woke up best i could and made my way down to the lobby only to find my crazy exgirlfriend and my kids

the location was great. the restaurant was really good. the gym was amazing.

when we called room service, they always answered

at the bar the separation between customers could be better, did not follow the 6 feet rule

i loved the convenience to the belk theater, and the rooftop bar was lovely.

great bar and dinner area at night

the brunch was great. roof top bar is awesome. location was great and spa was great.

i enjoyed the two bar and restaurant accessibility.

pool and everyone was nice and helpful

do not like the extra charge at the bar when i asked for a bacardi and diet and was charged two prices

spent a little extra to get the king spa room and it was worth the extra cash

message from hotel via third party noted pool and gym closed

made it easy to explore charlotte, friendly lobby staff made us feel very welcome, view of pool from

location n staff. breakfast

breakfast could be better but not bad!

the breakfast and coffee were excellent, but word to the wise --- get there early

the only issue i had was that the breakfast was very limited for the price

the gym was fabulous

kitchen staff was amazing, items were readily available and i love that there was turkey sausage

the room came with a kitchenette, complete with full size fridge and dishwasher

friendly front desk staff tameka and chi chi, the amazing kitchen, work desk and chair,bed, downtown view, whole foods next

the kitchenette area was absolutely adorable and convenient

equipped with kitchen facilities

everyone we encountered (including valet, front desk, room service & housekeeping) seemed genuinely pleased to make our stay special (+)loved ordering room service at 1 am. friendly and helpful staff!! (+) i was given wine upon arrival, a bellhop carried my bags for me, and my room service was fantastic (-)was piloting a new brunch program and food wasn t available at the times listed on the room service menu (-)kimpton does not serve food or even room service until 8am. parking is expensive. (-) we ordered room service because we missed our dinner reservations (+)hotrl was clean and beautiful and room service was (-) also there was not a microwave in the room, it room service brought one right up (-)didn't like that they don't offer room service (+)we liked the rooftop bar, room service, & location. all the staff were most helpful. (-)no room service menus or drinks in room

the room had a spa tub in the bathroom

the room was very clean and the restaurant had an excellent breakfast.

a day that was highly inconvenient especially since other amenities aren t available like breakfast

room service menu was lacking especially breakfast

location! fabulous! i love walking around! gym and pool area

ev charging stations

gym was great. had multiple peloton bikes

the bar at night and

the lobby bar bartenders were kind and knowledgeable

value for amazing quality! breakfast was very good

quiet, clean, very friendly staff and very convenient location for us. breakfast was excellent!

room was clean, breakfast decent, all was painless

not enough parking spaces. i could hear traffic noise in my room.

breakfast was very good. staff was pleasant. parking excellent.

wasn't able to enjoy the rooftop bar & pool due to not knowing reservations were required

loved the location, spa and restaurants

was more people than can fit in the pool and pool area

the spa was wonderful! bar and restaurants on site plus room service available

beautiful hotel. loved the hotel design. great restsurant / bar at the hotel.

beautiful area. free parking. nice gym amenities

clean gym with plenty of equipment for a good workout

great staff, nice modern room, welcoming lobby , free parking

not like the room because it was right next to the elevator and i was put on a floor with alot of kids due to a tournament

despite the fact that i could hear kids screaming when i walked down the hallway, i could not hear it in my room

bar tender that served saturday night downstairs due to a private wedding up at the top

roof top bar lovely

gym area was small but nice and was clean

discovered there was breakfast at the bar the next morning but it was just kind of bare

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

room service was unavailable for breakfast so we had to go get it

no proper room service

exceptional location and breakfast

i didn't have time to check out the rooftop pool or restaurant; however i did venture to the bar on the 2nd floor

location, rooftop restaurant, room service and the cleanliness of the hotel.

inexpensive onsite parking, free wifi, and free breakfast enhanced great value

the staff were awesome and made sure the breakfast bar stayed stocked

just wish the bar was open but maybe the next time we visit it will be back open

location was great. the staff were nice. breakfast was great. clean hotel

we loved having a full kitchen and the location was absolutely perfect

the pool was closed

someone had a pool party in the wee morning hours

i called for an early check in and even though they were completely booked the night b4 someone called me when a

breakfast good, parking okay though cramped for a big van, great location.

that we didn t get to use pool

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

everyone was friendly, and the hot breakfast was a plus.....

enough food for breakfast.

the breakfast area was always clean and someone was there if you needed help

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

breakfast was fast, tasty and plentiful though limited. good value!!!

my kids liked the waffles the best

its basic but comfy, has an ok gym and most staff are friendly and helpful

breakfast was good, room and hallways wwere clean

saturday breakfast was not available at 7am. should have been

very clean. easy check in and out. great breakfast. nice gym. easily accessible.

staff, breakfast, pool, comfortable bed, spacious room

great gym

more breakfast options.

pool was already closed for the season which we thought was a little early, but no big deal.

maybe need some security in the parking lot

restaurant and bar onsite.

the facilities were clean. the gym and pool areas were nice.

great a/c and water pressure and concert shuttle

security cameras in parking lot 10-11 vehicles broken into, including ours by breaking out back glass

that the pool wasn’t open

very enj poo yable stay,pool was so enjoyable for my family

quiet, clean, great staff and pool.

the location is great, room was clean, comfortable bed, very good breakfast included and the staff is exceptional

they have the little extras like breakfast items, but at a great value

2) the kitchen doesn't come with any pots or iron

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

had alot of drawers in the kitchen

the kitchen area was amazing

wasn't any bacon or sausages for breakfast, but other than that the breakfast menu was fine

to the overall building, nice staff to chat with especially the shuttle drivers, amazing room and spa

there is a little garden off where you eat breakfast and the pool and spa area is private and well maintained

was really nice we got one with a spa pool and it was really nice to the bathrooms is really nice had a in the wall

i really enjoyed the staff at breakfast as well

parking lot was a little confusing to get into. hotel is also very large.

there was still trash in my room in the trash can under the kitchen sink.

rooms, excellent staff, food onsite, bar and a pool and health club all make this my favorite stay in charlotte

hotel was clean, pool was amazing

was an area where the carpet and the vinyl in the kitchen meet where the carpet was worn off and the nails were exposed

there was some problems with the gym and the spa area, which limited our access.

had appetizers in the bar and breakfast the next morning

spa was still locked due to covid.

breakfast was room service only.

the bar area was very cool and clean. great location and nice staff.

the gym looked nice although i didn't use it

pool was a bit small for such a big hotel but it was heated which was a nice surprise for a morning

you had to ask for that towels be brought to the pool both friday and saturday.

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

you get the 7th floor, avoid the rooms next to or across the gym

no towels at pool all dirty

room was spacious and we had a good view of the pool area

breakfast, spacious rooms, kitchen was nice and overall decor was lovely.

the breakfast was minimal but not a deal breaker by any means

that it has a kitchen!

breakfast was good and the coffee was great

cleanliness, great shower supplies, ample space and great breakfast.

decent fitness center

clean hot breakfast busy walking location!

it was super clean and the bed was comfy, breakfast was yummy!

great location, great staff, and great hotel with a great bar ud83dudc4d

room service was great. the hotel was very comfortable and the bedding was luxurious.

trey also surprised us with room service and robes for our anniversary

great location, great staff, and great hotel with a great bar ud83dudc4d

it really is the little things and the bar was awesome

we're blessed that there was a continental breakfast breakfast set up

hot water in the bathroom sink or kitchen

excellent breakfast room

breakfast was ready when it was promised and the choices were excellent

good location for my purposes. nice room with full kitchenette and small dining area.

nice view of the pool

the gym was real nice

i did not check out the pool or upper floors

property good laundry facility nice pool- water is good cool

staff was very rude we asked the bar for some limes and they told us they dony have any but when i asked for the manager now they