to keep our travel schedule we needed to leave before breakfast but made an exception in this case

room 11 is a gorgeous suite with a full kitchen and views of the falls

there was a kitchen and living room

if the bedroom had been placed where the kitchen is.

breakfast is fantastic

location park 18 wheeler with plenty of parking no one messed with truck or

pool closed for season

the pool was quite refreshing after a long drive.

considering this motel has a pool - it is rather strange there would not be television as well

location perfect for our needs (hiking the holyoke range). pool had shaded area - nice touch

outdoor pool very nice

pool could have been warmer. advertised as heated but not warm enough.

i was too busy this time to take advantage of the indoor pool, but i would make time to use it next time

the very rusty door in the pool room. t

nice fitness room with some free weights. free breakfast. nice room.

access to pool and workout with a bbq restaurant within walking distance

the assistant manager gave us an early check in which made our arrival much smoother for my kids

breakfast could have been better

we live the location - off busy route 9. the staff is very friendly. great varied breakfast.

well equipped gym and very pleasant indoor pool

and we were given the perk of late check out when we asked we love this place

breakfast

my kids loved the pool & snack area

the gym was great to have and so was the pool

the included hot breakfast was also very much appreciated

pool was on the smaller side, but my kids had it to themselves both times we went and they loved it (would have loved a hot tub for the

and the parking was a little tight, but i park right in front of the door with no issues

clean and good sized room with two queen beds, wifi, tv and coffee

wifi here is always a issue

my only issue was that the wifi didn't work, but it's in an area where that is to be expected

couldn't connect to wifi, tv reception poor

swimming pool, jacuzzi included, laundry available

swimming pool and a small gym is there for their guests

the kids loved the heated pool/hot tub

laundry facilities were available, which for me traveling over a week was helpful

(front desk did offer to switch rooms in which i declined since my kids already sat on the beds and disheveled them

swimming pool smaller than expected

the pool

pool too small to warrant the name pool.

also has an indoor pool and fitness

very clean and attractive. i appreciated the fitness center as an amenity.

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

lovely, comfortable, spacious! delicious breakfast!

excellent made to order breakfast

traditional decor, cleanliness, convenient location, breakfast — all excellent!

it was a wonderful hotel and a lovely room. amazing breakfast

breakfast was subpar

and very accessible grounds, comfortable bed, yummy continental breakfast, supportive, friendly staff, great central

the breakfast was presented in theme with the town and space, as well as, delicious

walking distance to campus. amazing complimentary breakfast options.

breakfast by the fire

great free breakfast, great early check in, great late check out, great tv, great shower.

modern, immaculate, lovely room, swimming pool, amazing breakfast buffet

wished that the pool was warm enough to actually enjoy swimming in

great free breakfast, great early check in, great late check out, great tv, great shower.

breakfast very good

the food was ok. typical hotel breakfast.

also a lot of the gym equipment is broken and the pool is closed

breakfast buffet is perfect

great laundry facilities, clean. room was airy and good use of space.

- the pool was shut down, our tv was broken, the elevator was broken, the gym equipment was not working

) my husband used the gym and was pleased with the equipment, but we didn’t visit the pool

very clean. pool was nice. having laundry facilities came in handy.

everything about this hotel from the price, clean room with a great setup and free breakfast with a good variety of food

room awesome. free breakfast super. spa outstanding. location fantastic. price a+

the breakfast is one of the best hot bar hotel breakfasts we have had

i enjoyed the pool, and the laundry room was convenient.

come clean the room while we were out and the pool was closed and no change machine by or in the laundry

lots of good facilities with games and laundry. beautiful location.

i also liked the laundry facility near the pool so we didn’t have to leave our wet clothes in the rooms overnight

laundry facilities were dingy and the dryer door wouldn't close

convenient parking and very pleasant rooms

inn is very conveniently located, the bar is very friendly

breakfast was great

the breakfast is fine

continental breakfast at 7:00 was very small, but we could not stay for full breakfast service at 8:00 am

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

breakfast was gross. we ate out after tying to eat in.

the breakfast was great. there was a wide variety to choose from.

my wife and kids really liked the pool

location close to the mass pike. good breakfast.

hotel is quiet, convenient location, staff very friendly, and the breakfast is excellent

location, breakfast, gym

early check in request was accommodated,

the location was great. the rooms are very clean. but no breakfast at this time!

indoor pool was a little small

excellent room. fine breakfast. close to dining choices.

they went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to requests

the gym had free weights which was a plus

wished there was a hot tub, heated pool not very warm.

kitchen, very comfy bed

breakfast was good enough, clean, well-stocked, and varied

the layout, decor, location, breakfast, amenities. i loved it all!

the pool could have been available.

breakfast was amazing

clean, easy freeway access, free breakfast and quiet. staff is really friendly!

the breakfast was good i thought everything was satisfactory

breakfast was good. coffee excellent.

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

fitness center could use a new set of dumbbells

everything was great!! great breakfast!!

breakfast!

pool and hot tub nice and clean

great 2 bed room suite, fits perfectly for a family. regular breakfast, very close to the mall

breakfast was excellent and breakfast staff very friendly

we didn’t have the time to use the pool but we were able to use the gym and that was also very clean even

breakfast was included. very friendly helpful staff

i brought my service dog to get breakfast in the morning

missed hot breakfast however understand due to covid-19

a reservation for saturday february 27th and needed an early check-in

the breakfast was wonderful and so was the woman serving the breakfast

pool closing at 9

the pool area was very very slippery

hot breakfast is amazing

we really enjoyed the swimming pool which was clean and empty :)

everything, clean good breakfast and very friendly staff!

quiet clean good breakfast

very nice breakfast in the morning, easy checkout

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have been amazing

free breakfast was great, pool and hot tub were awesome.

free breakfast,laundry on premises

nothing was open , as in pool and gym

i was also expecting more of a kitchen than just a microwave and stove top

the pool was just the right temperature, and size to allow multiple families to use it at once

pool was down for maintence and when i arrived the women at front desk wasn't to pleasent

didn’t receive breakfast great location nice area clean outside

kids loved the pool

breakfast was great

the pool was nice ,the rooms were big, had a king room and a double queen room, traveling with 3

i love the location and the facilities the pool was exceptional

i like this hotel. it's a very nice place and the breakfast is very good

the gym was great

only draw back pool area wasn’t open

we loved the pool

breakfast was a+++

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person- house keeping

pool, late check out time, clean & cozy

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

instant noodle for breakfast

there was a lot of food choices in the area and was pretty close to the mgm casino.

location, breakfast, very clean, friendly staff.

clean, spacious, great fitness room

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

was such a great time everything looked brand new the bar and the bistro was amazing the room was extra

we were able to get early check in which we were very grateful for

lobby, pool, fitness areas are great

my family loved the gym and the pool

the indoor pool and breakfast area were very nice

breakfast was great! pool was warm and clean

pictures of pool area

pool

beds were comfortable, the shower hot, great full kitchen and the pool was great

great free laundry facilities.

kitchen was stocked with basics staff was super nice

full kitchen, the cup board facility, the comfort, the quiet, the mostly friendly staff, the easy check

laundry basket if you needed to do laundry

love the quietness the smell of clean bed was comfortable and breakfast was great

very nice room, easy access. good breakfast, love the waffles.

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

breakfast was great!

free breakfast and the room was great

dry clean friendly staff good breakfast

the breakfast was very good also

the lady in the breakfast room kept that area immaculate

no breakfast.

i had a nice time but my kids were disappointed because the pool was closed

pet fee is only $20. my kids love the indoor pool.

beds were comfortable, kids liked the pool, husband liked the gym and breakfast was nice.

the bonus for us was the coin operated guest laundry which made travelling easier

awesome gym, great pool and good breakfast that was included in the price

shower, gym, pool

one of the best gym/pool/hot tubs i've had in a hotel

important details when traveling with kids

room two had a toilet leak which had room service banging on the door at

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

breakfast was very good and the location was perfect

the breakfast was good, there were pancakes and my kids loved it

in the morning, good coffee and an ok breakfast

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool at all times

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

the gym was very nice and the breakfast was good

pool was very warm + refreshing after a long day @ the big e

the pool wasn't open when we arrived for our stay and also that the choices for the free breakfast was

front of elevators to “catch” the dripping water of guests waiting for elevator after leaving pool

only had one night so didn't have time to enjoy the amenities - pool, gym

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

spacious downstairs with a large dining table, couch, and kitchen

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

my wife paused, my kids slowly laughed and asked,

it was nice having a full size table for meals and kids’ homework, too

parking was good and there were places to eat and drink in walking distance

the location is perfect, located in the same parking lot as the basketball hall of fame and less than a $10 uber ride to mgm springfield and the

the room was great and the fitness center and pool were very

comfortable clean just sad due to the spa and pool being closed because honestly thats why i came but i still enjoyed my time

the location is good, with easy access, parking on the waterfront although my room was looking at the