very clean. good pool area. checked in early

very clean and comfortable with a well stocked free breakfast

breakfast was a little meager and the bathrooms are very small allowing for only one person in

nice , friendly staff , hot yummy breakfast

the free breakfast had a good variety of foods, if anyone could not find something to eat that appealed to

free brunch, breakfast

able to view mountain.. store near by pool

we appreciated the meals provided (breakfast and dinner) as part of the room rate.

pool was a bit dirty

it was an excellent breakfast and very clean surroundings

unfortunately i didn't have breakfast and the location was perfect.

was no coffee maker in the room and the coffee at the continental breakfast was out of order

covid still around breakfast was a bag but it was fine contact with people limited and ha mask on everything was good

the breakfast was very limited.

breakfast was minimal. missed the eggs, sausage.

close to food in waynesville nc. played golf at lake junaluska course; course in good shape.

there was no breakfast provided nor a pool as advertised

bathroom was super tiny pool was not on property, it’s a couple miles away.

no pool on site, no microwave in room

no food or pool at the inn was a bummer but we made it work.

kid friendly had a pool, tennis court, coin toss and miniature golf

breakfast seemed dried out possibly from day before.

we usually stay free at harrahs casino,they were totally booked so we stayed here

the gym was fantastic too

breakfast

cute pool which i didn’t try but looked very clean

no pool

great place to stay -clean - good breakfast - mountains views. would stay there again.

pool was great

having breakfast included was a pleasant surprise

had the best wifi i have experienced in a hotel

did not have a slippery floor, friendly staff, actually called me wanting to know if we needed room service the next day

when the golf course is ready this place will be great.

golf was very price to rent golf clubs

location/golf course and staff!

it is a golf resort

the housekeeping crew at golf view was fantastic

and pool was going to be opened up that day so didn't get to use

clean, staff very friendly. breakfast provided.

fitness center was in bad shape and hotel is dated. fairly clean but sorely needs a remodel.

friendly staff, clean, good breakfast, good location

the breakfast was nice. lots of options and staff nice

i booked this hotel only for the in built kitchen for our 1

kitchenette was sufficient

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

had a kitchenette but no utensils (pots/pans)

no pots or pans in the kitchenette you do have the option to purchase your own, but really

one day the pool was closed for several hours in the middle of the day

pool clean good housekeeping

quiet location right before you get into maggie valley. very clean. nice little pool

pool was chilly.ud83eudd23ud83dude02

it would be nice if they had a veranda by the pool to stay out of the sun

next to a rushing stream, so a pleasant place to sit and enjoy breakfast

didn’t get breakfast which was ok . the location was ok .

she said they were remodeling office and working on having breakfast for customers

was no breakfast

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a

left turn out of the parking lot to head towards downtown asheville was extremely dayto make

wish i knew in the pool and the ball was open we did not eat breakfast there cuz i had to have surgery and plus it was

spending time in the bar in the evenings

it has a nice indoor pool and large gym

had a free laundry and indoor and outdoor pool and a restaurants on site

no pool, coffee in the room or ice available

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

no pool

i was able to pay 50 bucks for a early check in.

good breakfast and great location

nasty smell on 2nd floor in laundry room

laundry should be free to customers.

i loved that i could do my laundry on site before heading home from

very nice hotel, clean, comfortable, nice breakfast and friendly staff. awesome.

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

extremely clean / nice free breakfast

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

breakfast

the breakfast was quite good, and the staff were really nice and friendly.

i liked the breakfast bar

also the 'gym' faculty isn't great and the pool was so cold and not the cleanest

veri modern and room was very well decorated and spacious. the breakfast options were very good.

i used the laundry facilities and they were great

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

our kids loved the pool, and the room size was great

breakfast is good considering covid-19 period

breakfast was exceptional and the staff made it even more enjoyable.

great breakfast

the facilities and the gym were nice

didn't have breakfast.

breakfast was packaged muffins, granola bars, and coffee

breakfast was only instant oatmeals and protein bars

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast, expand the menu

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded out of it

always like this hotel because of the breakfast, pool and spa

really good breakfast

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

breakfasts and the laundry facilities were down

laundry hanging in the top floor front window. characters loitering on property.

they have laundry machines, too

there were no laundry bags, the shampoo seemed watered down

fitness room was closed, curtains wouldn't close all of the way, blow dryer didn't work on high

property was well kept and the breakfast was delicious

there is a fitness area, conference room

do t eat meet, all the rest of the hotels serve the meet and the eggs separete , and no t indoor pool

the hotels fault, but the pool was closed and fitness center due to covid

pool is open til 10pm, and laundry room was clean

nice exercise room & pool, although we didn't use these

breakfast was good, but would it be possible to have options for vegans

breakfast was well balanced, something for every one

spa and gym closed.

laundry facilities

my room, parking & front desk were all 3 within 100 of each other

handy to have laundry room

breakfast was adequate but redundant

quiet, convenient. good breakfast.

not enough parking.

nice gym

location excellent service staff and breakfast outstanding

the breakfast was very good. everything was fresh and hot. loved it.

the selection for breakfast was far better than any other hotel we stayed in during our trip

the pool could have been a bit warmer but the people were so friendly the breakfast so good

breakfast was excellent

breakfast was tasty, however, the highly processed nature of the food was not the best in my

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

pool and exercise room are nice

pool could have been a little more inviting.

location was great,the pool was awesome.

there's a pool that looked nice, but i didn't use it - there are picnic tables in that area, too

pool was closed.

i wish the pool had of been opened!!! us ladies wanted to lay in the sun.

the price for a clean hotel with an indoor pool.

is great for kids and adults

no heated pool.... very big disappointment because we had kids.

always giving us coupons and recommendations for deals in town and free lift tickets for my kids at the ski

very comfy beds, nice colors. nice indoor pool. great breakfast.

spiders in bedroom, bathroom and kitchen

first they tried to get me for $60 a night for my dog as a pet fee

loved the rocking chairs, pool, and mini golf next door

comfortable beds. pool, mini golf next door . friendly staff. pet friendly.

location parking

was nice, as was the kitchen table & chairs & the completely equipped kitchen

the pet fee is very reasonable

rooms 8 an 9 have full kitchenette in them an r very nice

the room with full kitchen. the comfortable beds.

great thick towels, very clean, all kitchen utensils you need was available, very accommodating, everything you need for the fire is

breakfast was good

we slept in and missed breakfast, so i cannot comment on type or quality

breakfast was great

breakfast was delicious

did not eat breakfast there

the continental breakfast was fantastic!

liked the desk personal, the cleaning personal, parking my motorcycle in a well lit parking lot along with security cameras allowed me to

well lite parking lot

needs motorcycle parking with shelter!!

no room service, noisy motorcycles early in the morning

enjoyed everything and it was easy parking wasn’t crowded or loud the room was huge with the kitchenette

saw a playground and pool that we’d love to experience in warmer months when we hope to return

i also didn’t like they didn’t have a indoor pool

had a large room with a kitchen

the common kitchen area where breakfast was served, was nice, but underused

had four teenage girls with us and they enjoyed the small, heated indoor pool and the breakfast was perfect

one thing that was not available at the time of our stay was a guest laundry, unfortunately the replacement equipment had not arrived

the water heater noise in the upstairs laundry ( my room was right next to it.)

room was clean, breakfast was good, staff was super friendly and pool was fun for me and my kids

the view from our room of the creek and the pool was awesome kids enjoyed swimming and the breakfast was

and spa were great

more parking for trucks and trailers and covered parking for bikes.

we had to call the front desk and they sent the laundry girl up and not a house keeper to

the spa tub was broken! the drain should be fixed with at new stopper

could have had plenty of change for laundry

parking is down a big hill, you have to walk up the hill to get to the main lobby.

beautiful facilities with a sports complex with a huge gym and indoor pool

staff were very friendly and helpful, especially april who gave us an early check in with a smile

we booked a room for two adults and two kids with breakfast included, however they wanted us to pay for two out of four breakfasts

the staff was great. i arrived early and early check in was no problem.

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

full kitchen, jacuzzi hot tub, beautiful river views!

the kitchen and bathroom were well equipped and very clean

kitchen stove needed repaired front was falling off

first, cabin was new and clean. second, it had full kitchen with amenities.

all the staff we interacted with from the front desk to the breakfast team and the cleaning crew were a delight; made the stay extra special

the hotel was amazing, clean and everything great. great breakfast, pool, staff and rooms.

a fire pit outside, a nice pool inside

wish it had an outdoor pool!

the continental breakfast could have been better.

a playground for little ones, activities for the teens and adults such as corn hole, a seasonal pool, and much more

pool was also closed due to covid

2 creeks, pool, grills, plenty of places to sit, corn hole, just an all around nice little place

pool was nice and clean and grounds were nicely manicured

we were a little sad the pool wasn’t working. but the sign was up due to covid delaying parts.

the gym and coffee shop are not operational

gym was not open yet after the hurricane

clean big comfy rooms rooftop bar and great location

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

the gym is nice and clean, the room was very clean and i like the location

spa was amazing and room service breakfast was delicious!

the staff was kind, room service was fast, and the smart tvs were a nice touch

the bar closed at 9:00.

parking

convenient parking

when you have kids you need space

loved the divided two rooms to have kids separate on sleeper sofa

breakfast was off the charts wonderful. location was great!

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

sofa bed for kids, like most hotels out there, was completely uncomfortable

daily room service was late afternoon each day which was inconveniant

couldn't get a reservation at the rooftop bar even though it was only me but totally understand due to covid restrictions

elevators were slow. wifi was slow. even though we were on 6th floor, street noise was loud.

the rooftop bar was also amazing and incredibly beautiful views at sunset

the room service was quick and fresh

restaurant was in transition to mice to another floor, so we could not enjoy room service.

was listed as pet friendly, but no mention of a fee in listing/advertisement/or check out

only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

the breakfast at the restaurant downstairs was delicious and the beds were very comfortable

food downstairs was good and my husband and i enjoyed evening drinks and morning coffee while the kids slept in

pool was good for kids and the hotel was in a good location for walking to the center of town

good breakfast....

location, outside balcony. good breakfast. late check out.

hotel needed renovation, some wall outlets were loose and did not feel very safe for the kids

check in they did not have us in pet friendly room which i requested at booking

the staff is very friendly and the gym is nice

had a full laundry bag of clothing that was taken from our room by cleaning staff

gym, free champagne, view, surrounding areas

amenities nice appreciated the laundry so we could pack less for the trip

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

roof top bar on the ninth floor was excellent.

rooftop bar sunset was the icing on the cake

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

rooftop bar closed earlier than we would have liked for a weekend. small thing.

food at roof top bar and the exchange restaurant was fabulous

the view from the hotel roof bar was fun

we really enjoyed the game room and bar in the basement as well

the location was excellent and the breakfast basket was a nice touch! will definitely come back.

we loved the perks of having a breakfast basket each morning and the complimentary jeep service

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

it was clean……rooms clean and spacious. staff was great. breakfast was excellent!!!

no pool availability as advertised

amazing breakfast, friendly staff, quiet

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

staff were great. valet parking a plus. central location. great bar and restaurant attached.

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway’s was amazing

we found a cute bar nearby, had a drink and watched football

- my mimosa didn’t come out until 15 min later - apparently our server was also bartending

would be nice to bring back the hot breakfast

very quiet.very clean. and the breakfast had a lot to choo

hard to find, hidden behind tees was told free breakfast but not the case

the breakfast was good, and that location was great.

the breakfast options

nice bar and courtyard and breakfast

the breakfast was a nice surprise, with wonderful, fresh savory pastries, fruit, and snacks to go

bar stayed open past 10pm, especially since that’s the only access to ice at the property

the much-touted bar wasn't actually open any of the three nights we were there

nice bar and courtyard and breakfast

our kids enjoyed the indoor pool

swimming pool

gym and pool

our kids enjoyed the indoor pool

very friendly staff, beautiful, wonderful smelling lobby area w restaurant, bar and starbucks coffee

rooftop bar closed on sunday and monday

love that you could use the pool. the place was super cute and everybody was very nice.

comfortable bed. nice gym, friendly and helpful staff. great amenities.

a large workout room with large windows that look down on the street, an indoor swimming pool, a beautiful roof top deck with a great view of the mountains, late night dining options,

the lobby and bar area was inviting

room service for breakfast

beautiful hotel with great amenities - the gym, restaurant, and bar were all great

the gym has pelaton bicycles

the bar was fantastic along with the outside seating

couldn t get room service. poor communication.

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

parking on site an laundry very useful

it was 3 of us but if you have kids with you this is the room to pick

pool and other common areas were very nice and super clean

bar and all were so friendly and helpful

it is convenient and we appreciated the laundry facility

the roof top bar and lounge was soooo nice

the location was great. the gym was nice and convenient, loved the bottle water in gym.

the modern design of hotel and rooftop bar/lounge

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

loved that it had laundry in our room that’s a bonus

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex

is a great little hotel with full service rooms that include washer and dryer and full kitchen

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

i felt pampered especially at breakfast

the kitchenette was nice to be able to bring in a few goodies for breakfast or back from dining out

very nice outside and in nice breakfast room fireplace

the pool was older and that room was stuffy

great location. very friendly staff. yummy breakfast every morning. welcomed our dog!

shower was very small, hotel bar was overpriced, room wasn't ready at check in time.

did not get a chance to try their spa but it was cozy and the people were so nice

food and service in the restaurant and bar was excellent

was a beautiful hotel, the staff were so polite and kind; from the front desk to the vallet and room service

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

pretty grounds, pool area kept well water bottles in our room

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

pet fee was low compared to other chains

great location helpful staff awesome bar area with live music tesla s to transport us around

there is no room service offerings but great access to amazing restaurants.

we would have liked to have room service but we were informed that it is in the works.

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

i could never locate any ice machine, which requires call room service for everything at all hours

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

the breakfast was incredible they had eggs bacon frittatas hot sandwiches etc

was a leak in the fitness center and no plumber available on thanksgiving weekend, so some equipment was unavailable

breakfast was delicious, staff friendly and it was an easy walk to downtown

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

operating bar for drinks

cleanness, in-door pool, large comfortable lobby.

enough parking and the toilet paper was very thin

you must everywhere must were a mask but not at the gym

everything enjoy the pool and the location

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

google maps took us thru the taco bell parking lot and it was confusing

the location and the covered parking. breakfast was great!

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

fitness center closed

big room, comfortable beds. bar food = top notch

nice bar area

also the dining option was limited, especially room service

buffet breakfast

prior to my arrival i received a phone call stating that my room was ready as i had requested an early check in if possible

breakfast was fantastic. pool and hot tub were fun for my kids.

clean. friendly staff and great breakfast

pool was great. staff were super helpful.

was really friendly, when you walked in the hotel it had a very clean and pleasant smell the pool looked fun but wasn't able to swim due to a busy dance competition we were attending i would

needed to use the laundry facilities

wish it did have a breakfast bar or something in the morning.

it would have been nice to have more dishwasher detergent and a laundry pod.

kitchen included all necessary utensils and towels were regularly delivered

also, the property is advertised as pet friendly but there is nothing friendly about a pet fee that is more than the room rate

water on the fridge didn’t work, towel bar fell off wall, people above us were extremely loud

beautiful little kitchen in our sweet was very convenient

spacious room, full kitchen, free laundry, great location

pretty annoying when traveling with small kids, good thing we had food with us

gym closed and could be a better breakfast

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

no elevator and lots of luggage with two kids

there were obnoxious kids jumping in and splashing in an already small pool

other guests with kids were running up and down the causeway on our floor and above

very close to builtmore and had nice breakfast.

breakfast wasn’t available

wifi was terrible. no room service.

room was clean. rooftop bar was great.

no room service because of coronavirus which was fine

have stayed at countless hiltons's and they never make it easy to use their wifi

wish there had been a hot tub:> or in door pool for the kids

we were given a room on the “quiet side,” but young kids like to rev their cars before they enter the tunnel that’s in the next block down

the gym and pool area were well equipped and easily accessible

we enjoyed the happy hour drinks and snacks in the evening and the breakfast bar in the morning

the gym location of the gym

room was very spacious and had excellent kitchen with frig, stove, microwave, dishes, and even a dishwasher

the staff was very friendly and the breakfast was great

breakfast the next morning was really yummy

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

breakfast every morning was amazing

friendly staff, delicious breakfast and comfortable bed

there are free washing and drying facilities, free gym, small swimming pool and jakuzi and complementary coffee in the reception area

loved the rooms, especially the bonus little kitchen. hotel was very clean. rooftop is awesome!!

front desk, staff, cleanliness and the fact that the hot tub and pool were open and working

no breakfast but the room had its own fully equipped kitchen, full size fridge and all the tools to cook any meal

to the hot tub by the pool, and parents were outside while their kids ran wild in the pool and hot tub area

selection for kids is not good but they are always willing to pull a kid friendly item from the back which is

about $500 for an outdated room, no wifi, which was the only way to stream on the tv

fees at check in, room smelled smokey, and room service never showed up on our second day

also, it s important to book spa appointments as soon as possible because they book up quickly

food at the bar outside could have been better i ordered a hamburger i never knew what a smash burger was but

food was great rooms clean hot tub and pool fun staff was nice. would stay again

the gym was adequate but their universal machine needs maintenance

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

location heated pool

the gym also nice and looked over the pool area

the breakfast offered was

breakfast was good and location was great

limited breakfast but also had tea which i was grateful for.

the breakfast could be a little better

only thing that i would say could have been better was the breakfast

parking lot well lit

breakfast was good and utensils were all individually wrapped with gloves provided

the pool was open late

pool pictures were deceiving, i thought this locations pool was larger

pool was a little cool but the weather probably was the cause for it.