there wasn’t a pool on the hotel grounds. there was only access to the public pool.

but it circles the entire lake - crossing the dam, a wooden bridge, and passing by the swimming pool/kayak rentals, shops, church and the other hotel (the terrace)

pool was a drive away. didn’t know about that till we got there

there was no breakfast provided nor a pool as advertised

bathroom was super tiny pool was not on property, it’s a couple miles away.

have a chance to use all amenities, but everything was clean, staff is very nice and helpful, breakfast buffet is great

the gym was fantastic too

the breakfast was the best i have had at a hotel.

great walking path around lake. access to excellent gym.

the food was good , it could have been warmer. there was a good selection of breakfast items.

unfortunately i didn't have breakfast and the location was perfect.

was no coffee maker in the room and the coffee at the continental breakfast was out of order

covid still around breakfast was a bag but it was fine contact with people limited and ha mask on everything was good

the breakfast was very limited.

breakfast was minimal. missed the eggs, sausage.

had the best wifi i have experienced in a hotel

did not have a slippery floor, friendly staff, actually called me wanting to know if we needed room service the next day

breakfast was very good. all the usual stuff make your own waffles etc.

great place to stay -clean - good breakfast - mountains views. would stay there again.

opinion: little breakfast options

pool needs to be ready

i did not partake of the breakfast, but it looked very nice when i checked out

quiet location right before you get into maggie valley. very clean. nice little pool

pool still closed. lol

one day the pool was closed for several hours in the middle of the day

the pool could have been cleaner.

it would be nice if they had a veranda by the pool to stay out of the sun

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a

didn’t get breakfast which was ok . the location was ok .

next to a rushing stream, so a pleasant place to sit and enjoy breakfast

too cold the heat was great in the morning and also helped dry out my wet pants from riding to breakfast the next morning

was no breakfast

it is a golf resort

golf was very price to rent golf clubs

the grounds were all dug up to restore the golf course

rooms have been recently renovated, and the golf course is under construction

location/golf course and staff!

the pool was small, it was very clean and the pool area was nice

the breakfast was nice. lots of options and staff nice

location was nice, pool was great!

the swimming pool was refreshing and fun for the kids

the fitness area was extremely small and cramped for use

pool not open and price was insane

while my kids were in the pool i saw the front desk guy rinse his mouth out and wash his face in the kitchen area sink

clean room, peaceful location, very nice and helpful staff. enjoyed the pool!

lovely indoor pool and sap pool

my kids were in the pool i saw the front desk guy rinse his mouth out and wash his face in the kitchen area sink several times

it’s a comfortable place to be. staff are exceptional. the pool area was nice and clean

and the pool was in great need of repair and a good cleaning

pool could have been a little more inviting.

the pool wasn't usable and toilet lid was broken. other than that everything was great.

i wish the pool had of been opened!!! us ladies wanted to lay in the sun.

we got a complaint that my kids were running around when we had just gotten into the room and the kids were sitting on the

view from the window was the roof of the pool but we weren't in the room during the day so it didn't bother us

warm pool and hot tub was great

there was a hose left out in the pool area

don't allow 3 tables be put together for a gang of kids to play & adults walk away

price was high on pet fee .

$30.00 pet fee each night for our large dog.

a nice place to stay easy to get to good parking nice people rooms were clean beds were

room service was good the first night

pet fee was per pound and then also they charged it per day you stay

the kitchen wad fully equipped to cook

the room with full kitchen. the comfortable beds.

the pet fee is very reasonable

rooms 8 an 9 have full kitchenette in them an r very nice

was nice, as was the kitchen table & chairs & the completely equipped kitchen

we had the pool to ourselves most of the time! my kids loved it :) comfy beds and clean rooms.

family loves the indoor pool and jacuzzi

was good for our purpose and breakfast was fine

kids had a great time in the pool

everything was great. love the indoor pool. walking distance to my kids favorite gem shop.

needs motorcycle parking with shelter!!

room service was

parking was very minimal, and very overcrowded

the waitress in the breakfast was very nice

liked the desk personal, the cleaning personal, parking my motorcycle in a well lit parking lot along with security cameras allowed me to

kitchen didn’t have any spoons

clean and comfortable. large rooms. nice pool.

spa was nice

saw a playground and pool that we’d love to experience in warmer months when we hope to return

i also didn’t like they didn’t have a indoor pool

breakfast was very good

great staff and great breakfast

room was clean, breakfast was good, staff was super friendly and pool was fun for me and my kids

very clean indoor pool was very nice the staff was great clean facilities

only thing, little more fresh fruit at morning breakfast

when they did laundry one side of the rooms lost hot water

pool and spa were great

our kids loved the pool as well, it was very well maintained

indoor pool

beds, friendly staff, clean rooms, screened in porches, updated bathroom, had laundry room, pool, hot tubs plenty of outdoor seating by the creek as well as picnic area with a

we were a little sad the pool wasn’t working. but the sign was up due to covid delaying parts.

loves the grounds pool and creek very kid friendly

a playground for little ones, activities for the teens and adults such as corn hole, a seasonal pool, and much more

just that the pool was not available, but understandable.

pool was also closed due to covid

we appreciated the meals provided (breakfast and dinner) as part of the room rate.

breakfast was very good

able to view mountain.. store near by pool

didn’t like that the pool still wasn’t open

pool didn't open on time (their listed dates) so we missed a day of planned swimming

i enjoyed the quilt and the kids enjoyed the pool

staff; comfortable beds and rooms; convenient to sylva, waynesville, dillsboro & cherokee; nice pool area

the hotel is 20 minutes from the casino and downtown cherokee

i've never needed a laundry on vacation before but this time since we went tubing we did

booking.com didn't mention the $30 pet fee. i feel like they should reimburse me.

had a kitchenette but no utensils (pots/pans)

i requested early check in and they were happy to oblige

no pots or pans in the kitchenette you do have the option to purchase your own, but really

i booked this hotel only for the in built kitchen for our 1

there was no mention of the kitchen being totally void of any type of utensils, etc

accommodated a late check out due to having to attend my sons graduation

liked that we had a balcony that overlooked the pool and that kids ate free in the hotel restaurant

very clean and quiet!!! my kids loved it!! we will definitely be back

breakfast was very good

eat options and service), restaurant and bar offers good food and service, gym has a few cardio machines and free weights, really nice lobby and strong wifi

no pool

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

no pool, coffee in the room or ice available

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

i was able to pay 50 bucks for a early check in.

to covid, the breakfast was cold, but they did the best they could

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

breakfast was exceptional

breakfast was great

laundry should be free to customers.

the bacon at breakfast could be cooked a little more but everything else was great

very clean and good breakfast

sleep and late check out.

they should add a filter to the laundry room' s window to avoid the waste to go in the pool area

breakfast selection was good

breakfast

the breakfast was quite good, and the staff were really nice and friendly.

quick check-in, clean room, comfortable bed and a good breakfast

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

the view from balcony where breakfast served was peaceful and pretty

veri modern and room was very well decorated and spacious. the breakfast options were very good.

i wish the pool was indoors and not outside. it would have been nice to have a hot tub .

pool was closed. gym equipment was sub-par.

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

to room across from laundry and someone decided to do laundry after 11 p

the staff was very helpful, even with our late check out and their use of technology for keyless entry and auto messages is helpful

the parking lot entrance was awkward. the only usb port near the bed had no power going to it.

well lit parking and generous width parking

small room, inadequate parking,

tight parking

pool to small

wifi was terrible and when staff was asked if the wifi was working right because of connection

the parking lot was being sealed so it was a bit trying getting in and out

clean, quiet room. convenient access just off highway. easy parking. decent breakfast.

everything was great....just wish the pool had been open. :

staff was very friendly and helpful, rooms were spacious and very clean, the breakfast was great

on our hallway was little kids that always seemed to be fussing

room was wonderful and fit our needs, we loved the pool, breakfast was delicious and the staff was attentive and friendly

indoor pool, courtyard on the back of the building

room was big, had a pull out sleeper for the kids, we were allowed to check in much earlier, but we decided to check out the neighboring towns

we stayed at another hampton inn a few months ago in asheville and the fire pit and pool were out of order

pool hours too early. no hot tub

breakfast was amazing. and the sheets and blankets were super cozy.

breakfast is good considering covid-19 period

the beds were comfy and the pool had a waterfall.

didn't have breakfast.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was packaged muffins, granola bars, and coffee

breakfast was only instant oatmeals and protein bars

the bed, kitchen and bathroom were clean.

always like this hotel because of the breakfast, pool and spa

breakfast and location

pool was warm

breakfast was great, the staff in there were wonderful.

my kids however loved it

there were no laundry bags, the shampoo seemed watered down

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

they have laundry machines, too

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

the heated pool and free breakfast

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

much too strong/spicy fragrance in breakfast area/lobby

do t eat meet, all the rest of the hotels serve the meet and the eggs separete , and no t indoor pool

were comfy (pull out sofa not so much but that’s to be expected), pool was great, breakfast was yummy

they have on site guest laundry

breakfast was good, but would it be possible to have options for vegans

also the gym and indoor pool were not available

breakfast was not too good. we had expected a variety of items on the menu.

pool was being worked on while we were there and the construction made turning left into the

parking bays too small.

the fitness center was so far away and that you had to walk through the whole hotel to get to it

the breakfast was good. location was fine for us.

heading down for the free breakfast and i was shocked to find 16u and 18u girls softball players everywhere

especially liked the fact that they were able to accommodate our request for an early check in

nice gym

the breakfast was very good. everything was fresh and hot. loved it.

easy parking, common areas are nice and bedrooms are very comfortable

had a restaurant and bar in it, the back patio was amazing, we got to enjoy it while we was there

with fireplace was nice with the bar near by

the bed were very firm. the pool was closed 2/3 days we were there

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

at breakfast

otherwise property is clean with heated pool and gym

pool and exercise room are nice

the breakfast was never good and it is advertised as a heated pool and the pool was very cold

breakfast was enough

breakfast was very good and free

everything pool and spa tub and jacuzzi

good breakfast in the morning

there was no detergent in the dispenser in the laundry room.

we had no issues with hot water or wifi

double doors leading between wings made it seem like i was entering a kitchen instead of a wing of the hotel

the pool and the breakfast are great, didn't have time to try the zip line.

she had a blast on the kids zip lines

good price. full breakfast. free shuttle downtown.

free breakfast had lots of awesome choices

btw i think a pet fee of $ 30

the pet fee

a fire pit outside, a nice pool inside

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

the gym is nice and clean, the room was very clean and i like the location

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

the gym and coffee shop are not operational

clean big comfy rooms rooftop bar and great location

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

amazing breakfast, friendly staff, quiet

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

cleanliness, comfort, and breakfast was all wonderful!

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

great place awesome staff wonderful breakfast

the breakfast options

breakfast was good, room was very clean and recently remodeled

the breakfast was good, and that location was great.

the breakfast was sufficient for us having hot and cold items available

bar tender was not friendly at all

sofa bed for kids, like most hotels out there, was completely uncomfortable

clean, beautifully designed, location, friendly stuff , great breakfast

kids loved it

breakfast was free and exceptional

we liked the room, restaurant, workout space, and pool.

the room service was quick and fresh

room service ends at 9pm

hardware except the wifi are perfect. i really enjoyed the variety breakfast. location is great.

+ comfortable and clean + close to downtown + stable wifi + spacious room

the hotel was clean, pool and jacuzzi were clean

the gym is missinf bar bells. the best gym at hilton was in new york city.

parking location

parking

room service never came during our stay though we asked for it every other day upon arrival

restaurant was in transition to mice to another floor, so we could not enjoy room service.

breakfast was wonderful, too

of the hotel was closed and i wasn t told room service was only breakfast, bar was closed the two days we were there and little things like

gym was spacious

food downstairs was good and my husband and i enjoyed evening drinks and morning coffee while the kids slept in

my wife enjoys your breakfast in the morning

breakfast is good for what it is, but nothing to write home about

location, outside balcony. good breakfast. late check out.

breakfast is comparable to any category 3 type hotel chain but available 6-11:30

location was perfect. nice to have a pool and comfy bed.

also loved that there was ev charging on site

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

amenities nice appreciated the laundry so we could pack less for the trip

gym, free champagne, view, surrounding areas

the pillows were terrible they reminded me of a sack of laundry

roof top bar on the ninth floor was excellent.

rooftop bar sunset was the icing on the cake

rooftop bar closed earlier than we would have liked for a weekend. small thing.

from location to design choices and the roof top bar to incredible restaurant

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

breakfast baskets every morning, refrigerator packed with drinks, and optional snacks and alcohol

roof top bar has great views

the view from the hotel roof bar was fun

awesome breakfast

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

and surprise of pet fee , added during cost after booking/choosing pet friendly room

no sink at coffee bar or microwave.

location is great friendly staff nice on site bar and restaurant

staff were great. valet parking a plus. central location. great bar and restaurant attached.

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway’s was amazing

breakfast was a delight

breakfast was ok, nothing special

it was pure delight to stay there and the breakfast buffet which was included in the price was delicious

the breakfast was a nice surprise, with wonderful, fresh savory pastries, fruit, and snacks to go

the bar wasn't open. we wanted to enjoy the lovely bar and have a cocktail.

room service should have a wider menu, sometimes it s limiting.

the smoked old fashion in the 42 bar was absolutely out of this world

would have appreciated the hours of the bar and restaurants/room service being longer or extended from their current

room service for breakfast

hour room service would have been the most wonderful treat

location is great too and it has a really great gym

in fact the wxyz bar technically in aloft was a ton of fun & they had great staff too

the gym is great and also the heated pool was a nice addition

location was perfect and staff was super helpful. the gym and pool were superb

cute and hip, friendly staff, welcome drink, coffee, lovely pool, comfortable room and great location

the rooms including the kitchen had everything we needed

the kitchen and laundry were an added bonus

i loved the cleanliness and all the things in the kitchen

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

is a great little hotel with full service rooms that include washer and dryer and full kitchen

the upstairs bar is fun and plentiful

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

the roof top bar and lounge was soooo nice

location and having restaurant and bar in house.

wonderful roof top bar and restaurant

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

the ladies at the bar were fantastic! the drinks were delicious and the room was perfect.

bar and all were so friendly and helpful

and gym

gym could have been better.

location was perfect. shower and bar were great.

breakfast was very nice

having laundry on property was great

very clean, good breakfast, good location.

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

early check in, wonderful big suite, very good breakfast with lots of options.

food selection at restaurant, my kids are so picky

lady at the bar was so lovely and made a delicious cocktail to my request

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

gym and pool

online states a mini bar & room service

beautiful property! room was spacious and well maintained! drinks from the bar were great.

no room service

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

online states a mini bar & room service

breakfast was excellent. a little pricy. very friendly staff.

beds were comfortable. early check in was convenient.

breakfast, service, beds and the rooms

buffet breakfast

were supposed to be free breakfasts but the hotel wasn't sure it applied to booking

hot tub & pool, lights need replacing, lack of attention to food safety at breakfast by 2 staff members

having a full kitchen was great

the access to kitchen.

loved that egg whites were offered, kids loved pool and basketball court

facilities were clean, and my kids loved the pool

food and service in the restaurant and bar was excellent

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

hotel as a whole was well maintained and designed. restaurant and spa on site.

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

was not aware of the pool and spa until getting there, so we did not pack any swimwear

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

pet fee was low compared to other chains

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

we loved the pool and hot tub too

pet fee was pretty expensive ($100), almost as much as the cost for a night

the gym was also an added bonus

was able to do some laundry to stay fresh the rest of the trip

an e mail that the pool was closed for maintenance since june- the day before our stay

clean quiet comfortable beds really warm pool

overall cleanliness a significant asset always had adequate parking

great staff. best gym among hotels i have visited.

24-hour coffee bar was extra nice too

enough parking and the toilet paper was very thin

new, modern rooms. great breakfast. good parking and location.

google maps took us thru the taco bell parking lot and it was confusing

parking area, decent breakfast, fluffy pillows

all good: location room parking

fitness center closed

needed to use the laundry facilities

they had many options for breakfast and gluten sensitive foods too!

the breakfast was very good and well stocked

the breakfast area is a little small for the number of guests .

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

lauren, the shuttle driver, was great

the free courtesy shuttle to downtown was very convenient

shuttle to run earlier in day.

the only shortcoming is the location of the pool off the parking lot but it is nice and open until 10

loved the free shuttle and parking was reasonable

there's a lot of room and the kitchen area was great to have

gym closed and could be a better breakfast

the room was large with a small kitchen and sofa/sitting area and the bed was super comfortable

if they can send an e-mail survey you would think they could have sent an e-mail that pool and gym was closed

loud kids in room above running at all times of the day and night.

breakfast was great, room was clean,

off the highway, super comfy beds, easy check in, accommodated our late check out request easily, overall great

very close to builtmore and had nice breakfast.

the continental breakfast was meager and machines in breakfast area were broken so selection was limited

breakfast wasn’t available

nice selection for breakfast

breakfast, happy hour, gym, etc

the gym and pool area were well equipped and easily accessible

hotel amenities were very cool: pool area, roof top patio, laundry

noise made by the other guests, specifically a group of kids

also the breakfast was delicious, we will definitely comeback there when we visit the zone

it was walking distance to grive park inn for the spa & restaurants

the delicious morning continental breakfast on the porch to the cozy fireplace in the main living room, the albemarle was perfect

breakfast every morning was amazing

rooms were clean and breakfast was lovely.