loud kids in hallways

lots of people smoking so might now be good with small kids

fridge with no bar, meaning kids had nothing to consume, haha

gave our kids a spare room to hang out in on saturday night

with kids and breakfast included would have been nice

their was young hockey kids running in hall and took over hot tub before i played my billiards tourney was gonna go relax

facilities excellent, gym & pool

i woke up early and the gym facilities were not open yet.

the pool snd gym room was nice

the pool, the breakfast, the location , rooms

also, they had no meat at breakfast but the eggs and pancakes were nice

wifi was really slow

like the price of the room and that there was a restaurant right across the parking lot which was pretty good and convenient

the fitness room was under renovations

is very friendly, hotel is clean, lots of parking and the continental breakfast was passable tho not much selection

breakfast is worth getting up for

about it i am sure once the covid 19 is done and have access to pool and fitness it will only get better thanks again for the amazing

pool, just wished the pool was a little bigger, we went for the little league tournament so that

that we couldn't use pool but because of covid. kinda sucked.

the swimming pool was too small but the gym was good

they have pool and gym which my son loved to go

i loved the full kitchen with a huge fridge

only that there was no bacon included in the breakfast..lol literally only

full kitchen was awesome

pool not open, but it is because of covid rules...

breakfast was very good with variety of options, kids enjoyed a lot

the hotel was new and modern. the pool was a great plus for the kids.

good clean rooms, organized check in and check out. included breakfast

love that we could use pool and gym amenities with the hotel across the lot

then i was placed near a rowdy hockey team with screaming kids running down the halls and parents sitting out in the hallways talking loudly til 11pm

there was also a pool that my kids enjoyed swimming it

kids were not fans of the breakfast, also when i called to book i was told the pool was open, however, they failed to mention that it was completely booked for the entirety of

towels we had to grab some from the work out room, and there wasn’t many instructions for the breakfast, just kinda figured it out on our own

loved the pool

the breakfast was also very well presented in a box with good coffee and tea could have changed it up

very poor selection at the complimentary breakfast. nothing nutritious.

bathroom was clean and well stocked, staff very accommodating to early check in and other requests

*free parking

was also fantastic and i was so excited that the continental breakfast was served in the library bar, which i had been dying to have a peek at

stayed two nights- no check in for room service or replenished room amenities

of space, full kitchen, beautiful big balcony

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

love the seperate bedroom, the closet, the kitchen area a laundry to catch up on some clean clothes mid trip

no furniture on the balcony. limited utensils in the kitchen. would have liked bar onsite

doesn't work for the middle door so have to go into the main one, parking lot has huge

staff was very nice and the breakfast was convenient to get up and go

ny channels), friendly

breakfast basic but just fine for our needs

parking lot needs updating. lot's of pot holes

pool

staff were helpful, needed early check in and they helped with no problems

an opportunity to do your laundry

breakfast was generous and delicious

breakfast met our needs and easy to find

my family joined us for a visit and enjoyed the pool and restaurant together

no pool open

we were able to wash some of our dirty laundry at a reasonable price

and the front desk manager informed me of everything i might be interested in; supper, breakfast, pool, fitness centre

the swimming pool was closed due to covid

free parking

nothing to do with the kids

room service was available for dinner

limited close parking

entrance to the parking lot has a lot of traffic

great facilities nice and clean, breakfast was excellent

great breakfast!! very clean

breakfast and perfect swimming pool with a hot tub,we enjoyed

need hp sauce at the breakfast but that breakfast was wonderful.

bathroom really small, and only one dryer in guest laundry

the gym was really clean and up to date. breakfast at the restaurant was delicious.

pool very small

my granddaughters were very happy, especially with the pool.

beautiful pool room.

pool

breakfast was excellent

they had a great breakfast spread !

they didn’t have any water bottle to sell. my kids dodos t have water during the whole stay.

there a few times and the staff still remembers my kids and i makes it feel like a home away from

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

breakfast was excellent

could be a better variety of fruit and breakfast just one word

did not have time for breakfast, but the stay at the hotel was absolutely wonderful staff the room amenities were

breakfast was plentiful and lots of choice

having breakfast included was very convenient

pool is very small, it's more for soaking up, or for kids, as a result we didn't use it, but it could be nice to have if a family trip

was very noisy that night slaming doors lots of slaming doors and kids running down the halls

as a result of this, my kids had to sleep on the floor

renovation the bar & food was unavailable

was tasty, beds were super comfy, staff were accompanied with a late check out due to my wedding day

the staff. the mini kitchen

generally speaking it's a bit early for vacation :) the pool was not working but that was temporary

there’s a kitchen and utensils as well

value, kitchen is a plus

clean and modern rooms and bathrooms, good breakfast area

the kitchen staff made fun of her for it and the only option she could have was toast, which was

could do with a 30 minute extension on the breakfast time

could have more breakfast options disappointed no oven and the stove top had only two burners

pool was nice and warm

great breakfast

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the second floor

it should be commercial/gym model fitness room needs a fan to move

i think it needed to be changed to make more people to rent this place every time in kitchener

guest laundry was used by us as we were here longer

started staying here when i drive to kitchener for business (as opposed to train or bus)

washer are free, and gym on site

the amenities were great, the pool and hot tub were clean and well maintained

the price was insane and while we didn't use the pool and other amenities, they were attractive, clean and available

great service and housekeeping. pool and spa included, even sauna. excellent internet. quiet.

we have our own little kitchen

to use a laundry facility to wash a few things and the washing machine seem to of been out of service for a

location, parking, value, comfort.

unhealthy environment for kids

eggs benedict via room service

there were young kids wearing nothing but a diaper running around the hallways at all times of the nights

nice pool , great breakfast

they made our early check in request work

breakfast was great

ice, gym, washing

breakfast buffet took my expectations beyond

gym, pool &

i was not expecting a full kitchen in the suite with huge fridge/freezer, stove, microwave & dishwasher

12:00 check out allowed us to take our time with breakfast and spend a little more time in the pool with the little one

of the best buffet breakfasts i have had with lots of variety over the days compliments of the kitchen staff suzie and mary grace - thank you

not believe how great the breakfast buffet was and then when they had a supper buffet included one night , well that was

the space. lots of pillows and kitchen area

i like the pool and the room the breakfast gym and the beds

but the laundry that you pay for and do your self in house i love

the hotel staff did their best to get us an early check in and were able to direct us to the wedding which was only a few

the accommodation is like home with kitchen, and especially very clean

the pool was clean and warm

noisy kids running the hallways till 11 pm

the power bar for charging devices was not working, and the remote for the tv was missing.

the bar close early and they did not organized any particular event after the winners won the game

the breakfast and evening appetizers made our stay even more special

location, easy access. lots of parking.

i would highly recommended you stay if you are in kitchener

our second day of our stay the wifi did not work

no free wifi

i was hoping for a late check out, but understood why not

guy behind the front desk was lenient when it came to us getting a late check out

the best breakfast, hilton is one of the best

breakfast was bland but plentiful.

biggest downfall i would have to say is the pool situation

beautiful new hotel. breakfast was good, staff was friendly and room was clean and comfortable.

the buffet breakfast was filling with healthy choices also included.

every time i'm in kitchener it's the only hotel i stay at great restaurants and great location

it was hel bad experience with 2 kids

it was hel bad experience with 2 kids

room service but availability depends on staffing, and menu is limited

midnight and kids/adults partying in the halls

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

the breakfast was excellent and free the price was great i would go again

place was clean and quiet. good value for your money. breakfast included was a nice bonus

not sound proof enough, too close to laundry room

i didn't get to use the fitness facilities because of time, but those also looked decent

no parking for my car.

onsite ev charger was a welcome feature, and worked well

wifi worked on and off

couldn't stay for breakfast but we did go for a swim in the pool which was lovely

parking was across the street, a bit far

the room was well maintained and clean. wifi was good. bed was awesome

homemade mini golf was ok and arcade was a disappointment some machines took out money

room service food was really bad

great gym and pool options

they accommodated our request for early check in so we could get

no room service and pillows were horrible

we were also expecting room service for breakfast, as it says on the hotel amenities, however they did not have breakfast

room clean amazing wifi

the bed was super comfy .free breakfast was fantastic

loved the gym on the first floor

because it was an apartment it had a kitchen so you could make meals

location, parking and unit were all great for visiting kitchener comfortably.

difficult to get any response to allowing late check out and additional key fob

he was able to get me an early check in and assisted me with the check in process

there are no signs that the laundry room is in a huge building

the hot breakfast was nice too

greeting/service of assistant manger kerri at check inlocationpricefull hot breakfast

the breakfast was amazing

the room was spacious, clean, the service was very good, and the breakfast was very complete.

breakfast was hot and plentiful

location very good, staff was excellent, gym very good

the room and the pool

comfy bed, nice staff (david the over night front desk guy is a nice man) beautiful swimming pool

duvet was a bit on the thinner side for this time of year and the pool could be a bit warmer

good facilities on site, pool, gym & laundry room

we really enjoyed being able to cook our own meal with the kitchen

there was a lot of parking, but difficult to get a good space on weekends when the attached bar and grill is busiest

was exceptional ud83dudc4c little kitchen was super cute and very functional hot tub was a perfect size and pool was super cute and

clean we will stay again if we re in that area the staff were very accommodating, we asked for early check in and they made it

pool is quite small and i don't know if they are avoiding to use chemicals in the hot tub/spa pool,